Clearbit Incident History

The Person, Company, and Combined enrichment APIs are all back to normal operation.

We are continuing to monitor for any further issues.

We've implemented a fix - the Clearbit enrichment APIs should be functioning normally. We'll continue to monitor.

We've identified the issue and are in the process of rollout out a fix.

Starting approximately 12:30 PM Pacific Time today, the Clearbit Enrichment APIs began experiencing an outage. We are currently investigating the issue and have confirmed that the Combined API is impacted.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Hi there,Here at Clearbit, we strive for continuous improvement. In order to keep our systems secure and reliable, we will be updating our systems Sunday, March 30th.Here's what to expect during those hours:During the maintenance window, users may not be able to authenticate for either the platform or API calls.Thank you for your understanding. If you have any questions or concerns, please respond to this email. If anything is not performing as expected for any reason after the update period, please email support@clearbit.com.Best regards,Your Clearbit Team

This incident has been resolved. Audience results and destination deliveries are back to normal timing.

We have implemented a fix and are monitoring the results. Results for new Audiences and destinations should be back to normal now.

We are still working on a fix for this issue.

We are continuing to work on a fix for this issue.

We have identified the issue and are implementing a fix.

We continue to investigate this issue to fully understand the root cause before moving on to implementing a fix. During this time, the delay in Audience results may fluctuate — some updates may process more quickly, but delays of up to 5 hours are still possible.

We are continuing to investigate this issue. We will continue to post updates as we make progress.

Audience results may experience delays of up to 5 hours. This delay only affects new Audience results or destination deliveries that are triggered during this window.