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Security Services Exchange - Core Services will undergo scheduled maintenance on the following date (see below) to deploy important infrastructure changes to simplify operational complexity, enhanced security and to reduce cost. RDS Upgrade: • Upgrade AWS RDS MySQL to 8.0.39 with minimal downtime, ensuring all applications remain functional and data integrity is preserved. Downtime: 30 minutes

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Security Services Exchange - Core Services will undergo scheduled maintenance on the following date (see below) to deploy important infrastructure changes to simplify operational complexity, enhanced security and to reduce cost. RDS Upgrade: • Upgrade AWS RDS MySQL to 8.0.39 with minimal downtime, ensuring all applications remain functional and data integrity is preserved. Downtime: 30 minutes

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Security Services Exchange Eventing Service will undergo scheduled maintenance on the following dates (see below) to carry out important changes as below. What is Happening:Changes:Event Collector Changes:Concurrent Map Issue FixUpdate on AWS TagsAdded GOMEMLIMITCode refactor Connection rejection and deletionImprovement on reduce reconnection delay Details: Upgrade Type: RollingImpact: No DowntimeTotal Maintenance Window: 1 hour

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Security Services Exchange Eventing Service will undergo scheduled maintenance on the following dates (see below) to carry out important changes as below. What is Happening:Changes:Event Collector Changes:Concurrent Map Issue FixUpdate on AWS TagsAdded GOMEMLIMITCode refactor Connection rejection and deletionImprovement on reduce reconnection delay Details: Upgrade Type: RollingImpact: No DowntimeTotal Maintenance Window: 1 hour

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Security Services Exchange - Core Services will undergo scheduled maintenance on the following date (see below) to deploy important infrastructure changes to simplify operational complexity, enhanced security and to reduce cost. RDS Upgrade: • Upgrade AWS RDS MySQL to 8.0.39 with minimal downtime, ensuring all applications remain functional and data integrity is preserved. Downtime: 30 minutesDuring this maintenance window, the following capabilities will be impacted. Core Services: · Tenant and Device management API calls will be impacted. · Device communication API calls will be unavailable (API Proxy service). · Customers will not be able to send commands to their devices. Eventing Service: · Existing devices will be able to continue sending events to the cloud (no impact). · Incident promotion will continue to work (no impact) Telemetry Service:No Impact. Existing devices will be able to continue to send telemetry to the cloud. UI Portal: · SSX UI portal will also be in maintenance mode during this maintenance window. · Customers will be able to login or cross-launch from SecureX but they will not be able to retrieve any tenant or device related dataTenant linking/Unlinking functionality will not be available for 60 minutes.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Security Services Exchange - Core Services will undergo scheduled maintenance on the following date (see below) to deploy important infrastructure changes to simplify operational complexity, enhanced security and to reduce cost. RDS Upgrade: • Upgrade AWS RDS MySQL to 8.0.39 with minimal downtime, ensuring all applications remain functional and data integrity is preserved. Downtime: 30 minutesDuring this maintenance window, the following capabilities will be impacted. Core Services: · Tenant and Device management API calls will be impacted. · Device communication API calls will be unavailable (API Proxy service). · Customers will not be able to send commands to their devices. Eventing Service: · Existing devices will be able to continue sending events to the cloud (no impact). · Incident promotion will continue to work (no impact) Telemetry Service:No Impact. Existing devices will be able to continue to send telemetry to the cloud. UI Portal: · SSX UI portal will also be in maintenance mode during this maintenance window. · Customers will be able to login or cross-launch from SecureX but they will not be able to retrieve any tenant or device related dataTenant linking/Unlinking functionality will not be available for 60 minutes.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Security Services Exchange - Core Services will undergo scheduled maintenance on the following date (see below) to deploy important infrastructure changes to simplify operational complexity, enhanced security and to reduce cost. RDS Upgrade: • Upgrade AWS RDS MySQL to 8.0.39 with minimal downtime, ensuring all applications remain functional and data integrity is preserved. Downtime: 30 minutesDuring this maintenance window, the following capabilities will be impacted. Core Services: · Tenant and Device management API calls will be impacted. · Device communication API calls will be unavailable (API Proxy service). · Customers will not be able to send commands to their devices. Eventing Service: · Existing devices will be able to continue sending events to the cloud (no impact). · Incident promotion will continue to work (no impact) Telemetry Service:No Impact. Existing devices will be able to continue to send telemetry to the cloud. UI Portal: · SSX UI portal will also be in maintenance mode during this maintenance window. · Customers will be able to login or cross-launch from SecureX but they will not be able to retrieve any tenant or device related dataTenant linking/Unlinking functionality will not be available for 60 minutes.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Security Services Exchange - Core Services will undergo scheduled maintenance on the following date (see below) to deploy important infrastructure changes to simplify operational complexity, enhanced security and to reduce cost. RDS Upgrade: • Upgrade AWS RDS MySQL to 8.0.39 with minimal downtime, ensuring all applications remain functional and data integrity is preserved. Downtime: 30 minutesDuring this maintenance window, the following capabilities will be impacted. Core Services: · Tenant and Device management API calls will be impacted. · Device communication API calls will be unavailable (API Proxy service). · Customers will not be able to send commands to their devices. Eventing Service: · Existing devices will be able to continue sending events to the cloud (no impact). · Incident promotion will continue to work (no impact) Telemetry Service:No Impact. Existing devices will be able to continue to send telemetry to the cloud. UI Portal: · SSX UI portal will also be in maintenance mode during this maintenance window. · Customers will be able to login or cross-launch from SecureX but they will not be able to retrieve any tenant or device related dataTenant linking/Unlinking functionality will not be available for 60 minutes.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Security Services Exchange - Core Services will undergo scheduled maintenance on the following date (see below) to deploy important infrastructure changes to simplify operational complexity, enhanced security and to reduce cost. RDS Upgrade: • Upgrade AWS RDS MySQL to 8.0.39 with minimal downtime, ensuring all applications remain functional and data integrity is preserved. Downtime: 30 minutesDuring this maintenance window, the following capabilities will be impacted. Core Services: · Tenant and Device management API calls will be impacted. · Device communication API calls will be unavailable (API Proxy service). · Customers will not be able to send commands to their devices. Eventing Service: · Existing devices will be able to continue sending events to the cloud (no impact). · Incident promotion will continue to work (no impact) Telemetry Service:No Impact. Existing devices will be able to continue to send telemetry to the cloud. UI Portal: · SSX UI portal will also be in maintenance mode during this maintenance window. · Customers will be able to login or cross-launch from SecureX but they will not be able to retrieve any tenant or device related dataTenant linking/Unlinking functionality will not be available for 60 minutes.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Security Services Exchange Eventing Service will undergo scheduled maintenance on the following dates (see below) to update certificates for SSX Eventing What is Happening:Certificate Update Details: Upgrade Type: RollingImpact: During the upgrade re-connection can be expected for 5-10 minutes of time. Total Maintenance Window: 60 min

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be undergoing scheduled maintenance during this time.

Security Services Exchange Eventing Service will undergo scheduled maintenance on the following dates (see below) to update certificates for SSX Eventing What is Happening:Certificate Update Details: Upgrade Type: RollingImpact: During the upgrade re-connection can be expected for 5-10 minutes of time. Total Maintenance Window: 60 min

Scheduled maintenance is currently in progress. We will provide updates as necessary.

What is Happening:Changes:Visibility Eventing Changes:Splunk NLB changes Common Tag for all resources for better cost reportChanges for Nodejs upgrade for the lambda runtime to 22.xDetails: Upgrade Type: RollingImpact: No DowntimeTotal Maintenance Window: 2 hours

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Changes:Visibility Eventing Changes:Splunk NLB changes Common Tag for all resources for better cost reportChanges for Nodejs upgrade for the lambda runtime to 22.xDetails: Upgrade Type: RollingImpact: No DowntimeTotal Maintenance Window: 2 hours

Scheduled maintenance is currently in progress. We will provide updates as necessary.

What is Happening:Changes:Visibility Eventing Changes:Splunk NLB changes Common Tag for all resources for better cost reportChanges for Nodejs upgrade for the lambda runtime to 22.xDetails: Upgrade Type: RollingImpact: No DowntimeTotal Maintenance Window: 2 hours

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Changes:Visibility Eventing Changes:Splunk NLB changes Common Tag for all resources for better cost reportChanges for Nodejs upgrade for the lambda runtime to 22.xDetails: Upgrade Type: RollingImpact: No DowntimeTotal Maintenance Window: 2 hours

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Changes:Visibility Eventing Changes:Splunk NLB changes Common Tag for all resources for better cost reportChanges for Nodejs upgrade for the lambda runtime to 22.xDetails: Upgrade Type: RollingImpact: No DowntimeTotal Maintenance Window: 2 hours

Scheduled maintenance is currently in progress. We will provide updates as necessary.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Security Services Exchange - Core Services will undergo scheduled maintenance on the following date (see below) to deploy important infrastructure changes to simplify operational complexity, enhanced security and to reduce cost. SCIM DB Changes: • Upgrade to SCIM-DB, which includes the changes for enterprise ID and productInstance ID fields During this maintenance window, the following capabilities will be impacted. Core Services:Tenant and Device management API calls will be impacted. Device communication API calls will be unavailable (API Proxy service). Customers will not be able to send commands to their devices. Eventing Service:Existing devices will be able to continue sending events to the cloud (no impact).Incident promotion will continue to work (no impact) Telemetry Service:No Impact. Existing devices will be able to continue to send telemetry to the cloud. UI Portal:SSX UI portal will also be in maintenance mode during this maintenance window.Customers will be able to login or cross-launch from SecureX but they will not be able to retrieve any tenant or device related dataTenant linking/Unlinking functionality will not be available for 60 minutes.

This incident has been resolved.

We are continuing to investigate this issue.

Security Services Exchange Production North America - US-EAST-1 expericing issue

This incident has been resolved.

SSX prod US stack currently down we are investigating the issue

This incident has been resolved.

Due to a upgrade SSX production US stack is currently unavailable

This incident has been resolved.

SSX prod apj stack currently experiencing issue. We are looking at the problem

The incident has been resolved

we have implemented a fix and currently monitoring the status

we have identified the root cause we are looking into fixing the issue

we are observing an issue with our production stack and we are currently looking into it

The issue has been resolved

SSX Production us-east-1 currently down. We are looking at the issue

Dear Customer, Device Communication is operational now Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Device Communication functionality is currently degraded in PRODEU stack and incident has been created. At this point of time, communication with all the below device types are ***impacted***. * FTD and FMC with versions 6.4.x (and above) There is ***no impact*** on NTD Eventing We are investigating the case and will post here as soon as we have an update.

Dear Customer, Device Communication is operational now Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Device Communication functionality is currently degraded in PRODEU stack and incident has been created. At this point of time, communication with all the below device types are ***impacted***. * FTD and FMC with versions 6.3.x (and below) * FTD and FMC with versions 6.4.x (and above) * SMA There is ***no impact*** on NTD Eventing We are investigating the case and will post here as soon as we have an update.

Dear Customer, Device onboarding is operational now Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Device Registration functionality is currently degraded in PRODEU Stack and incident has been raised. At this point of time, * New Devices cannot be on-boarded We are investigating the case and will post here as soon as we have an update.

Dear Customer, SSE Portal service in PROD stack is now operational. Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Portal Service is currently degraded in PROD Stack and incident has been raised. We are investigating the case and will post here as soon as we have an update.

Dear Customer, SSE Portal service in PROD stack is now operational. Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Portal Service is currently degraded in PROD Stack and incident has been raised. We are investigating the case and will post here as soon as we have an update.

Dear Customer, SSE Portal service in PROD stack is now operational. Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Portal Service is currently degraded in PROD Stack and incident has been raised. We are investigating the case and will post here as soon as we have an update.

Dear Customer, SSE Portal service in PROD stack is now operational. Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Portal Service is currently degraded in PROD Stack and incident has been raised. We are investigating the case and will post here as soon as we have an update.

Dear Customer, SSE Portal service in PROD stack is now operational. Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Portal Service is currently degraded in PROD Stack and incident has been raised. We are investigating the case and will post here as soon as we have an update.

Dear Customer, SSE Device Onboarding service restored. Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Device Registration functionality is currently degraded in PRODAPJ Stack and incident has been raised. At this point of time, * New Devices cannot be on-boarded We are investigating the case and will post here as soon as we have an update.

Dear Customer, SSE Portal service in PROD stack is now operational. Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Portal Service is currently degraded in PROD Stack and incident has been raised. We are investigating the case and will post here as soon as we have an update.

Dear Customer, SSE Device Onboarding service restored. Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Device Registration functionality is currently degraded in PRODAPJ Stack and incident has been raised. At this point of time, * New Devices cannot be on-boarded We are investigating the case and will post here as soon as we have an update.

Dear Customer, SSE Device Onboarding service restored. Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Device Registration functionality is currently degraded in PRODAPJ Stack and incident has been raised. At this point of time, * New Devices cannot be on-boarded We are investigating the case and will post here as soon as we have an update.

Dear Customer, SSE Device Onboarding service restored. Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Device Registration functionality is currently degraded in PRODAPJ Stack and incident has been raised. At this point of time, * New Devices cannot be on-boarded We are investigating the case and will post here as soon as we have an update.

Dear Customer, SSE Device Onboarding service restored. Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Device Registration functionality is currently degraded in PRODAPJ Stack and incident has been raised. At this point of time, * New Devices cannot be on-boarded We are investigating the case and will post here as soon as we have an update.

Dear Customer, Device Communication is operational now Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Device Communication functionality is currently degraded in PRODAPJ stack and incident has been created. At this point of time, communication with all the below device types are ***impacted***. * FTD and FMC with versions 6.3.x (and below) * FTD and FMC with versions 6.4.x (and above) * SMA There is ***no impact*** on NTD Eventing We are investigating the case and will post here as soon as we have an update.

Dear Customer, Device Communication is operational now Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Device Communication functionality is currently degraded in PRODAPJ stack and incident has been created. At this point of time, communication with all the below device types are ***impacted***. * FTD and FMC with versions 6.4.x (and above) There is ***no impact*** on NTD Eventing We are investigating the case and will post here as soon as we have an update.

Dear Customer, Device Communication is operational now Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Device Communication functionality is currently degraded in PRODAPJ stack and incident has been created. At this point of time, communication with all the below device types are ***impacted***. * FTD and FMC with versions 6.3.x (and below) * FTD and FMC with versions 6.4.x (and above) * SMA There is ***no impact*** on NTD Eventing We are investigating the case and will post here as soon as we have an update.

Dear Customer, Device Communication is operational now Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Device Communication functionality is currently degraded in PRODAPJ stack and incident has been created. At this point of time, communication with all the below device types are ***impacted***. * FTD and FMC with versions 6.4.x (and above) There is ***no impact*** on NTD Eventing We are investigating the case and will post here as soon as we have an update.

Dear Customer, Device Communication is operational now Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Device Communication functionality is currently degraded in PRODAPJ stack and incident has been created. At this point of time, communication with all the below device types are ***impacted***. * FTD and FMC with versions 6.3.x (and below) * FTD and FMC with versions 6.4.x (and above) * SMA There is ***no impact*** on NTD Eventing We are investigating the case and will post here as soon as we have an update.

Dear Customer, Device Communication is operational now Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Device Communication functionality is currently degraded in PRODAPJ stack and incident has been created. At this point of time, communication with all the below device types are ***impacted***. * FTD and FMC with versions 6.3.x (and below) * FTD and FMC with versions 6.4.x (and above) * SMA There is ***no impact*** on NTD Eventing We are investigating the case and will post here as soon as we have an update.

Dear Customer, Device Communication is operational now Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Device Communication functionality is currently degraded in PRODAPJ stack and incident has been created. At this point of time, communication with all the below device types are ***impacted***. * FTD and FMC with versions 6.4.x (and above) There is ***no impact*** on NTD Eventing We are investigating the case and will post here as soon as we have an update.

Dear Customer, Device Communication is operational now Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Device Communication functionality is currently degraded in PRODAPJ stack and incident has been created. At this point of time, communication with all the below device types are ***impacted***. * FTD and FMC with versions 6.3.x (and below) * FTD and FMC with versions 6.4.x (and above) * SMA There is ***no impact*** on NTD Eventing We are investigating the case and will post here as soon as we have an update.

Dear Customer, Device Communication is operational now Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Device Communication functionality is currently degraded in PRODAPJ stack and incident has been created. At this point of time, communication with all the below device types are ***impacted***. * FTD and FMC with versions 6.4.x (and above) There is ***no impact*** on NTD Eventing We are investigating the case and will post here as soon as we have an update.

Dear Customer, Device Communication is operational now Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Device Communication functionality is currently degraded in PRODAPJ stack and incident has been created. At this point of time, communication with all the below device types are ***impacted***. * FTD and FMC with versions 6.4.x (and above) There is ***no impact*** on NTD Eventing We are investigating the case and will post here as soon as we have an update.

Dear Customer, Device Communication is operational now Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Device Communication functionality is currently degraded in PRODAPJ stack and incident has been created. At this point of time, communication with all the below device types are ***impacted***. * FTD and FMC with versions 6.3.x (and below) * FTD and FMC with versions 6.4.x (and above) * SMA There is ***no impact*** on NTD Eventing We are investigating the case and will post here as soon as we have an update.

Dear Customer, Device Communication is operational now Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Device Communication functionality is currently degraded in PRODAPJ stack and incident has been created. At this point of time, communication with all the below device types are ***impacted***. * FTD and FMC with versions 6.4.x (and above) There is ***no impact*** on NTD Eventing We are investigating the case and will post here as soon as we have an update.

Dear Customer, Device Communication is operational now Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Device Communication functionality is currently degraded in PRODAPJ stack and incident has been created. At this point of time, communication with all the below device types are ***impacted***. * FTD and FMC with versions 6.3.x (and below) * FTD and FMC with versions 6.4.x (and above) * SMA There is ***no impact*** on NTD Eventing We are investigating the case and will post here as soon as we have an update.

Dear Customer, Device Communication is operational now Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Device Communication functionality is currently degraded in PRODAPJ stack and incident has been created. At this point of time, communication with all the below device types are ***impacted***. * FTD and FMC with versions 6.4.x (and above) There is ***no impact*** on NTD Eventing We are investigating the case and will post here as soon as we have an update.

Dear Customer, Device Communication is operational now Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Device Communication functionality is currently degraded in PRODAPJ stack and incident has been created. At this point of time, communication with all the below device types are ***impacted***. * FTD and FMC with versions 6.3.x (and below) * FTD and FMC with versions 6.4.x (and above) * SMA There is ***no impact*** on NTD Eventing We are investigating the case and will post here as soon as we have an update.

Dear Customer, Device Communication is operational now Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Device Communication functionality is currently degraded in PRODAPJ stack and incident has been created. At this point of time, communication with all the below device types are ***impacted***. * FTD and FMC with versions 6.3.x (and below) * FTD and FMC with versions 6.4.x (and above) * SMA There is ***no impact*** on NTD Eventing We are investigating the case and will post here as soon as we have an update.

Dear Customer, Device Communication is operational now Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Device Communication functionality is currently degraded in PRODAPJ stack and incident has been created. At this point of time, communication with all the below device types are ***impacted***. * FTD and FMC with versions 6.4.x (and above) There is ***no impact*** on NTD Eventing We are investigating the case and will post here as soon as we have an update.

Dear Customer, SSE Portal service in PROD stack is now operational. Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Portal Service is currently degraded in PROD Stack and incident has been raised. We are investigating the case and will post here as soon as we have an update.

Dear Customer, Device Communication is operational now Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Device Communication functionality is currently degraded in PRODAPJ stack and incident has been created. At this point of time, communication with all the below device types are ***impacted***. * FTD and FMC with versions 6.3.x (and below) * FTD and FMC with versions 6.4.x (and above) * SMA There is ***no impact*** on NTD Eventing We are investigating the case and will post here as soon as we have an update.

Dear Customer, Device Communication is operational now Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Device Communication functionality is currently degraded in PRODAPJ stack and incident has been created. At this point of time, communication with all the below device types are ***impacted***. * FTD and FMC with versions 6.4.x (and above) There is ***no impact*** on NTD Eventing We are investigating the case and will post here as soon as we have an update.

Dear Customer, SSE Portal service in PROD stack is now operational. Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Portal Service is currently degraded in PROD Stack and incident has been raised. We are investigating the case and will post here as soon as we have an update.

Dear Customer, SSE Portal service in PROD stack is now operational. Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Portal Service is currently degraded in PROD Stack and incident has been raised. We are investigating the case and will post here as soon as we have an update.

SSX production stack is back online and fully operational

SSE production US (North America is currently down. We are investigating the issue

Dear Customer, SSE Telemetry service in PROD stack is now operational. Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Telemetry Service is currently degraded in PROD Stack and incident has been raised. We are investigating the case and will post here as soon as we have an update.

This incident has been resolved.

Due to AWS outage in us-east-1 ssx eventing service in us-east-1 is in degraded state event processing may be impacted

Dear Customer, SSE Telemetry service in PROD stack is now operational. Thanks for your patience and understanding!

We are continuing to investigate this issue.

AWS outage in us-east-1 impacted this service

Dear Customer, We regret to inform you that SSE Telemetry Service is currently degraded in PROD Stack and incident has been raised. We are investigating the case and will post here as soon as we have an update.

Dear Customer, Device Communication is operational now Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Device Communication functionality is currently degraded in PRODAPJ stack and incident has been created. At this point of time, communication with all the below device types are ***impacted***. * FTD and FMC with versions 6.3.x (and below) * FTD and FMC with versions 6.4.x (and above) * SMA There is ***no impact*** on NTD Eventing We are investigating the case and will post here as soon as we have an update.

Dear Customer, Device Communication is operational now Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Device Communication functionality is currently degraded in PRODAPJ stack and incident has been created. At this point of time, communication with all the below device types are ***impacted***. * FTD and FMC with versions 6.4.x (and above) There is ***no impact*** on NTD Eventing We are investigating the case and will post here as soon as we have an update.

Dear Customer, Device Communication is operational now Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Device Communication functionality is currently degraded in PRODAPJ stack and incident has been created. At this point of time, communication with all the below device types are ***impacted***. * FTD and FMC with versions 6.4.x (and above) There is ***no impact*** on NTD Eventing We are investigating the case and will post here as soon as we have an update.

Dear Customer, Device Communication is operational now Thanks for your patience and understanding!

Dear Customer, We regret to inform you that SSE Device Communication functionality is currently degraded in PRODAPJ stack and incident has been created. At this point of time, communication with all the below device types are ***impacted***. * FTD and FMC with versions 6.3.x (and below) * FTD and FMC with versions 6.4.x (and above) * SMA There is ***no impact*** on NTD Eventing We are investigating the case and will post here as soon as we have an update.