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Cisco IoT is currently Operational

Last checked 2025-06-14T12:44:48.168Z from Cisco IoT's official status page

Historical record of incidents for Cisco IoT

Apr 4, 2025

Report: "IoT Operations Dashboard - Cloud Services Update (US)"

Last update 2025-04-04T07:01:00.000Z

Scheduled2025-04-04T11:00:00.000Z

Cisco will be performing updates on us.ciscoiot.com during this maintenance window.Services AffectedSign InUser ManagementTenant ManagementAudit ServiceDevice ManagementSecure Equipment AccessAsset Vision ServiceLoraWan Network serviceEdge Intelligence ServiceOrganization Hierarchy ServiceApp Manager ServiceCustomer ImpactA brief service disruption is expected. Cisco will continue to monitor and validate the services throughout the maintenance window.

In progress2025-04-04T07:01:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Report: "IoT Operations Dashboard - Cloud Services Update (EU)"

Last update 2025-04-04T03:00:00.000Z

Scheduled2025-04-04T07:00:00.000Z

Cisco will be performing updates on eu.ciscoiot.com during this maintenance window.Services AffectedSign InUser ManagementTenant ManagementAudit ServiceDevice ManagementSecure Equipment AccessAsset Vision ServiceLoraWan Network serviceEdge Intelligence ServiceOrganization Hierarchy ServiceApp Manager ServiceCustomer ImpactA brief service disruption is expected. Cisco will continue to monitor and validate the services throughout the maintenance window.

In progress2025-04-04T03:00:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 20, 2025

Report: "IoT Operations Dashboard - Upcoming Scheduled update (US)"

Last update 2025-03-20T08:00:00.000Z

Completed2025-03-20T08:00:00.000Z

The scheduled maintenance has been completed.

In progress2025-03-20T06:00:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled2025-03-20T03:42:00.000Z

Cloud services on us.ciscoiot.com will be updated during this maintenance window. Services AffectedSecure Equipment AccessCustomer ImpactWhile we expect this maintenance to be seamless for all, users may experience brief interruptions for the following features:- Secure equipment access sessions

Report: "IoT Operations Dashboard - Upcoming Scheduled update (EU)"

Last update 2025-03-20T06:00:00.000Z

Completed2025-03-20T06:00:00.000Z

The scheduled maintenance has been completed.

In progress2025-03-20T04:00:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Update2025-03-20T03:43:00.000Z

We will be undergoing scheduled maintenance during this time.

Scheduled2025-03-20T03:39:00.000Z

Cloud services on eu.ciscoiot.com will be updated during this maintenance window. Services AffectedSecure Equipment AccessCustomer ImpactWhile we expect this maintenance to be seamless for all, users may experience brief interruptions for the following features:- Secure equipment access sessions

Feb 28, 2025

Report: "App Manager Services degraded"

Last update 2025-02-28T14:57:13.726Z

resolved2025-02-28T14:57:13.713Z

This incident has been resolved.

monitoring2025-02-28T12:40:44.751Z

A fix has been implemented and we are monitoring the results.

identified2025-02-28T09:18:34.152Z

The cause of the issue has been identified and the engineering team is working on a fix.

investigating2025-02-27T20:22:33.414Z

Already onboarded devices are not impacted. New onboarding of externally managed devices and their app management is affected.

investigating2025-02-27T14:36:47.058Z

We are continuing to investigate this issue.

investigating2025-02-27T14:35:56.000Z

App Mgmt Operations on externally managed devices are affected. The issue is being investigated.

Jan 7, 2025

Report: "US Device Management Services Investigating"

Last update 2025-01-07T09:59:59.830Z

resolved2025-01-07T09:59:59.813Z

This is an operator induced error. Please ignore.

investigating2025-01-07T09:08:13.188Z

A partial outage was identified for Device Management Services in US. We are investigating.

Nov 28, 2024

Report: "Partial outage for Secure Equipment Access service in EU"

Last update 2024-11-28T08:47:50.985Z

resolved2024-11-28T08:47:50.973Z

A fix was implemented, validated, and deployed.

identified2024-11-27T17:51:38.194Z

Our monitoring systems have detected intermittent service interruptions for SEA connections. Users may experience abrupt disconnections for established SEA connections. Engineering team is working on a fix and will roll out soon.

May 31, 2024

Report: "US Cyber Vision Service Investigating"

Last update 2024-05-31T09:36:45.156Z

resolved2024-05-31T09:36:45.136Z

Please ignore. This is a false trigger related to our internal tests.

investigating2024-05-31T09:17:34.115Z

A partial outage was identified for Cyber Vision Service in US. We are investigating.

Apr 8, 2024

Report: "EU Sign In Services Investigating"

Last update 2024-04-08T01:32:24.316Z

resolved2024-04-08T01:32:24.305Z

This notification does not impact production operations and is tooling-related which will be fixed shortly.

investigating2024-04-08T00:21:30.168Z

There is a partial outage identified for Sign In Services in the EU. We are investigating.

Mar 15, 2024

Report: "US Cyber Vision Service Investigating"

Last update 2024-03-15T10:12:37.986Z

resolved2024-03-15T10:12:37.949Z

The Issue has been resolved, and Cyber Vision Service in US is Operational.

investigating2024-03-15T09:25:03.645Z

Issue appears to be sanity testing related. The situation has stabilized.

investigating2024-03-15T08:09:01.409Z

A partial outage was identified for Cyber Vision Service in US. We are investigating.

Feb 4, 2024

Report: "Slowness in incoming Audit events"

Last update 2024-02-04T04:56:07.319Z

resolved2024-02-04T03:00:00.000Z

An interruption to some of the internal services was observed and this caused a brief lag in viewing audit events. All service functionalities are restored.

Feb 2, 2024

Report: "EU Cyber Vision Service Investigating"

Last update 2024-02-02T06:53:34.872Z

resolved2024-02-02T06:53:34.859Z

False test trigger post deployment update, Please ignore.

investigating2024-02-02T06:22:52.348Z

A partial outage was identified for Cyber Vision Service in EU. We are investigating.

Oct 8, 2023

Report: "EU Device Management Services Investigating"

Last update 2023-10-08T05:44:57.118Z

resolved2023-10-08T05:44:57.106Z

All Services are operating normally. We apologize for any inconvenience.

monitoring2023-10-08T04:47:37.456Z

A fix has been implemented and all services are fully available. Cisco will continue to monitor the service to ensure no further impact. We apologize for any inconvenience.

identified2023-10-08T03:50:00.621Z

The issue has been identified and a fix has been implemented. We are currently Monitoring to ensure services are stable. Thank you for your patience and we apologize for any inconvenience.

investigating2023-10-08T03:19:20.493Z

Secure Equipment Access is currently degraded and sessions may not be available. Cisco Engineering teams are aware and working to resolve the issue. We apologize for any inconvenience.

investigating2023-10-08T03:05:57.514Z

A partial outage was identified for Device Management Services in EU. We are investigating.

Report: "EU Organization Hierarchy Service Investigating"

Last update 2023-10-08T03:32:35.969Z

resolved2023-10-08T03:32:35.959Z

This incident has been resolved.

investigating2023-10-08T03:32:26.595Z

Organization Hierarchy is unaffected at this time. Marking this incident as resolved. We apologize for any inconvenience.

investigating2023-10-08T03:05:57.197Z

A partial outage was identified for Organization Hierarchy Service in EU. We are investigating.

May 31, 2023

Report: "US Sign In Services Investigating"

Last update 2023-05-31T00:05:17.965Z

resolved2023-05-31T00:05:17.900Z

The Issue has been resolved, and Sign In Services in US are Operational.

investigating2023-05-30T23:55:20.040Z

There is a partial outage identified for Sign In Services in the US. We are investigating.

Mar 30, 2023

Report: "A partial outage was identified for Device Management Services in EU."

Last update 2023-03-30T09:03:21.846Z

resolved2023-03-30T09:03:21.835Z

This incident has been resolved.

monitoring2023-03-30T06:50:39.680Z

Engineering has identified the cause of the outage. Remediation activities have been completed. Cisco will continue to monitor for the next 2 hours for any service instability.

investigating2023-03-30T05:02:18.387Z

We are currently investigating the issue.

Mar 1, 2023

Report: "A partial outage was identified for Device Management Services in EU. We are investigating."

Last update 2023-03-01T14:27:28.367Z

resolved2023-03-01T14:27:28.354Z

This incident has been resolved.

monitoring2023-03-01T13:30:19.449Z

Engineering has identified the cause of the outage. Remediation activities have been completed. Cisco will continue to monitor for the next 1 hour for any service instability.

investigating2023-03-01T12:06:18.173Z

We are currently investigating this issue.

Feb 15, 2023

Report: "A partial outage was identified for Device Management Services in EU. We are investigating."

Last update 2023-02-15T19:51:04.719Z

resolved2023-02-15T19:51:04.706Z

This incident has been resolved.

monitoring2023-02-15T17:45:37.743Z

Engineering has identified the cause of the outage. Remediation activities have been completed. Cisco will continue to monitor for the next 2 hours for any service instability.

investigating2023-02-15T11:38:12.406Z

We are currently investigating this issue.

Sep 27, 2022

Report: "We are observing issues with device connectivity to the IoT Operations Dashboard"

Last update 2022-09-27T09:06:34.898Z

resolved2022-09-27T09:06:34.883Z

We have remediated the issue. The system is operational now

monitoring2022-09-27T08:50:31.935Z

A fix has been implemented and we are monitoring the results.

investigating2022-09-27T08:35:43.092Z

We are currently investigating this issue.

Sep 20, 2022

Report: "We are observing issues with device connectivity to the IoT Operations Dashboard"

Last update 2022-09-20T17:22:24.998Z

resolved2022-09-20T17:22:24.983Z

We have remediated the issue. The system is operational now

investigating2022-09-20T17:06:45.482Z

The issue affects only devices going through reboot or any devices getting onboarded newly. Existing "UP" devices continue to be UP and operational

investigating2022-09-20T17:04:01.584Z

We are currently investigating this issue.

Sep 7, 2022

Report: "We are observing issues with device connectivity to the IoT Operations Dashboard."

Last update 2022-09-07T19:47:46.073Z

resolved2022-09-07T19:47:46.061Z

We have remediated the issue. The system is operational now

investigating2022-09-07T19:29:17.000Z

The issue affects only devices going through reboot or any devices getting onboarded newly. Existing "UP" devices continue to be UP and operational

investigating2022-09-07T19:24:08.229Z

We are currently investigating this issue.

Sep 2, 2022

Report: "US:Device Management Service Degradation"

Last update 2022-09-02T01:29:49.110Z

resolved2022-09-02T01:29:49.097Z

We have determined there is no service impact. The issue of device generated events is being tracked here https://cdetsng.cisco.com/webui/#view=CSCwc87478

investigating2022-09-02T01:04:03.434Z

We are seeing a service degradation affecting the device generated events displayed on IoT Operations Dashboard. There is no impact to device functionality. We are actively looking into this issue.

Jul 15, 2022

Report: "US Secure Equipment Access Service Investigating"

Last update 2022-07-15T01:54:23.103Z

resolved2022-07-15T01:54:22.899Z

The Issue has been resolved, and Secure Equipment Access Service in US is Operational.

investigating2022-07-15T01:36:46.947Z

A partial outage was identified for Secure Equipment Access Service in US. We are investigating.

Report: "EU Secure Equipment Access Service Investigating"

Last update 2022-07-15T01:00:21.188Z

resolved2022-07-15T01:00:21.174Z

This incident has been resolved.

monitoring2022-07-14T23:34:32.084Z

All services are operational. We are continuing to monitor them.

investigating2022-07-14T23:12:16.787Z

A partial outage was identified for Secure Equipment Access Service in EU. We are investigating.

Report: "EU Tenant Management Services Investigating"

Last update 2022-07-15T01:00:09.117Z

resolved2022-07-15T01:00:09.101Z

This incident has been resolved.

monitoring2022-07-14T23:35:10.240Z

All services are operational. We are continuing to monitor them.

monitoring2022-07-14T23:34:10.011Z

All services are operational. We are continuing to monitor them.

investigating2022-07-14T23:12:16.572Z

A partial outage was identified for Tenant Management Services in EU. We are investigating.

Report: "EU Sign In Services Investigating"

Last update 2022-07-15T00:59:59.465Z

resolved2022-07-15T00:59:59.449Z

This incident has been resolved.

monitoring2022-07-14T23:36:37.683Z

All services are operational. We are continuing to monitor them.

investigating2022-07-14T23:12:17.009Z

There is a partial outage identified for Sign In Services in the EU. We are investigating.

Report: "EU Device Management Services Investigating"

Last update 2022-07-15T00:59:43.454Z

resolved2022-07-15T00:59:43.441Z

This incident has been resolved.

monitoring2022-07-14T23:37:11.936Z

We are continuing to monitor for any further issues.

monitoring2022-07-14T23:36:14.899Z

All services are operational. We are continuing to monitor them.

investigating2022-07-14T23:12:17.240Z

A partial outage was identified for Device Management Services in EU. We are investigating.

Report: "EU User Management Services Investigating"

Last update 2022-07-15T00:59:32.742Z

resolved2022-07-15T00:59:32.728Z

This incident has been resolved.

monitoring2022-07-14T23:37:31.286Z

We are continuing to monitor for any further issues.

monitoring2022-07-14T23:35:35.607Z

All services are operational. We are continuing to monitor them.

investigating2022-07-14T23:12:17.455Z

A partial outage was identified for User Management Services in the EU. We are investigating.

Jun 17, 2022

Report: "IoT Operations Dashboard - US - IAV LoraWan Network, Asset Vision, and Audit services degraded"

Last update 2022-06-17T05:43:56.966Z

resolved2022-06-17T05:43:56.949Z

This incident has been resolved.

monitoring2022-06-17T03:51:03.219Z

A fix has been implemented and we are monitoring the results.

investigating2022-06-17T02:36:21.183Z

A partial outage was identified for IAV LoraWan network, Asset Vision, and Audit service in US. We are investigating.

Report: "US LoraWan Network Service Services Investigating"

Last update 2022-06-17T05:09:50.387Z

resolved2022-06-17T05:09:50.372Z

This incident has been resolved.

investigating2022-06-17T05:05:25.012Z

A partial outage was identified for LoraWan Network Service in US. We are investigating.

Report: "US Asset Vision Service Services Investigating"

Last update 2022-06-17T05:09:24.778Z

resolved2022-06-17T05:09:24.762Z

This incident has been resolved.

investigating2022-06-17T05:05:25.230Z

A partial outage was identified for Asset Vision Service in US. We are investigating.

Jun 5, 2022

Report: "IoT Operations Dashboard - US and EU - Device Management service degraded"

Last update 2022-06-05T06:48:15.916Z

resolved2022-06-05T06:48:15.904Z

This incident has been resolved.

identified2022-06-04T02:24:07.280Z

We have identified an issue impacting Device Management. Users may experience issues on-boarding new devices or making configuration changes to existing devices. In such scenarios, device communications will be impacted. We are working on fixing the issue. In the meantime, please contact your Cisco support team to make any configuration changes.

Apr 11, 2022

Report: "US Audit Services Services Investigating"

Last update 2022-04-11T04:10:42.412Z

resolved2022-04-11T04:10:42.398Z

The Issue has been resolved, and Audit Services in US are Operational.

investigating2022-04-11T02:36:15.579Z

A partial outage was identified for Audit Services in US. We are investigating.

Jan 31, 2022

Report: "EU Device Management Services Investigating"

Last update 2022-01-31T22:05:55.931Z

resolved2022-01-31T22:05:55.846Z

The Issue has been resolved, and Device Management Services in EU are Operational.

investigating2022-01-31T21:56:55.258Z

A partial outage was identified for Device Management Services in EU. We are investigating.

Dec 15, 2021

Report: "Connectivity issues with us.ciscoiot.com"

Last update 2021-12-15T16:31:45.821Z

resolved2021-12-15T16:31:45.808Z

The connectivity issues are now resolved.

investigating2021-12-15T16:18:03.372Z

We are experiencing connectivity issues for us.ciscoiot.com. We are currently working to fix these issues.

Oct 21, 2021

Report: "US Audit Services Services Investigating"

Last update 2021-10-21T06:35:55.158Z

resolved2021-10-21T06:35:55.101Z

The Issue has been resolved, and Audit Services in US are Operational.

investigating2021-10-21T06:06:58.023Z

A partial outage was identified for Audit Services in US. We are investigating.

Sep 15, 2021

Report: "EU Device Management Services Investigating"

Last update 2021-09-15T15:46:00.362Z

resolved2021-09-15T15:46:00.276Z

The Issue has been resolved, and Device Management Services in EU are Operational.

investigating2021-09-15T15:33:24.576Z

A partial outage was identified for Device Management Services in EU. We are investigating.

Report: "US LoraWan Network Service Services Investigating"

Last update 2021-09-15T14:31:17.724Z

resolved2021-09-15T14:31:17.639Z

The Issue has been resolved, and LoraWan Network Service in US is Operational.

investigating2021-09-15T13:32:40.502Z

A partial outage was identified for LoraWan Network Service in US. We are investigating.

Report: "EU Device Management Services Investigating"

Last update 2021-09-15T14:03:39.815Z

resolved2021-09-15T14:03:39.744Z

The Issue has been resolved, and Device Management Services in EU are Operational.

investigating2021-09-15T12:58:24.670Z

A partial outage was identified for Device Management Services in EU. We are investigating.

Sep 9, 2021

Report: "US LoraWan Network Service Services Investigating"

Last update 2021-09-09T21:33:31.296Z

resolved2021-09-09T21:33:31.191Z

The Issue has been resolved, and LoraWan Network Service in US is Operational.

investigating2021-09-09T21:18:40.168Z

A partial outage was identified for LoraWan Network Service in US. We are investigating.

Aug 11, 2021

Report: "EU Sign In Services Investigating"

Last update 2021-08-11T04:31:16.683Z

resolved2021-08-11T04:31:16.667Z

This incident has been resolved.

investigating2021-08-11T04:20:29.502Z

There is a partial outage identified for Sign In Services in the EU. We are investigating.

Jul 30, 2021

Report: "EU LoraWan Network Service Services Investigating"

Last update 2021-07-30T12:17:37.281Z

resolved2021-07-30T12:17:37.211Z

The Issue has been resolved, and LoraWan Network Service in EU is Operational.

investigating2021-07-30T11:47:37.767Z

A partial outage was identified for LoraWan Network Service in EU. We are investigating.

Jul 14, 2021

Report: "EU Device Management Services Investigating"

Last update 2021-07-14T23:26:14.890Z

resolved2021-07-14T23:26:14.870Z

This incident has been resolved.

investigating2021-07-14T21:52:25.739Z

A partial outage was identified for Device Management Services in EU. We are investigating.

Report: "EU Audit Services Services Investigating"

Last update 2021-07-14T23:26:04.053Z

resolved2021-07-14T23:26:04.031Z

This incident has been resolved.

investigating2021-07-14T21:52:26.013Z

A partial outage was identified for Audit Services in EU. We are investigating.

Report: "EU Secure Equipment Access Service Investigating"

Last update 2021-07-14T23:25:51.600Z

resolved2021-07-14T23:25:51.584Z

This incident has been resolved.

investigating2021-07-14T21:52:26.266Z

A partial outage was identified for Secure Equipment Access Service in EU. We are investigating.

Report: "EU User Management Services Investigating"

Last update 2021-07-14T23:25:35.939Z

resolved2021-07-14T23:25:35.917Z

This incident has been resolved.

investigating2021-07-14T21:52:26.516Z

A partial outage was identified for User Management Services in the EU. We are investigating.

Report: "EU Tenant Management Services Investigating"

Last update 2021-07-14T23:24:47.524Z

resolved2021-07-14T23:24:47.500Z

This incident has been resolved.

investigating2021-07-14T21:52:26.786Z

A partial outage was identified for Tenant Management Services in EU. We are investigating.

Report: "EU Sign In Services Investigating"

Last update 2021-07-14T23:24:31.032Z

resolved2021-07-14T23:24:31.012Z

This incident has been resolved.

investigating2021-07-14T22:02:55.537Z

There is a partial outage identified for Sign In Services in the EU. We are investigating.

Report: "US Secure Equipment Access Service Investigating"

Last update 2021-07-14T07:20:25.824Z

resolved2021-07-14T07:20:25.742Z

The Issue has been resolved, and Secure Equipment Access Service in US is Operational.

investigating2021-07-14T06:55:24.223Z

A partial outage was identified for Secure Equipment Access Service in US. We are investigating.

Jun 12, 2021

Report: "US Device Management Services Investigating"

Last update 2021-06-12T18:58:28.244Z

resolved2021-06-12T18:58:28.193Z

The Issue has been resolved, and Device Management Services in US are Operational.

investigating2021-06-12T18:28:27.522Z

A partial outage was identified for Device Management Services in US. We are investigating.

Report: "US User Management Services Investigating"

Last update 2021-06-12T18:58:28.080Z

resolved2021-06-12T18:58:28.026Z

The Issue has been resolved, and User Management Services in US are Operational.

investigating2021-06-12T18:28:24.720Z

A partial outage was identified for User Management Services in the US. We are investigating.

Report: "US User Management Services Investigating"

Last update 2021-06-12T18:58:27.904Z

resolved2021-06-12T18:58:27.835Z

The Issue has been resolved, and User Management Services in US are Operational.

investigating2021-06-12T18:28:25.214Z

A partial outage was identified for User Management Services in the US. We are investigating.

Report: "US Sign In Services Investigating"

Last update 2021-06-12T18:58:27.706Z

resolved2021-06-12T18:58:27.654Z

The Issue has been resolved, and Sign In Services in US are Operational.

investigating2021-06-12T18:33:28.197Z

There is a partial outage identified for Sign In Services in the US. We are investigating.

Report: "US Device Management Services Investigating"

Last update 2021-06-12T18:58:27.529Z

resolved2021-06-12T18:58:27.451Z

The Issue has been resolved, and Device Management Services in US are Operational.

investigating2021-06-12T18:28:27.742Z

A partial outage was identified for Device Management Services in US. We are investigating.