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We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Twilio are experiencing one-way audio Issue for conference calls. Twilio engineering team has been alerted and is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

We are continuing to investigate this issue.

Twilio is currently investigating an issue affecting the Indonesia Telkomsel API endpoint RegisterConsent, which is returning an HTTP 400 error. Their engineering team is actively working to identify the root cause and implement a solution and will provide another update within 1 hour or as soon as more information becomes available.

The issue affecting call quality for calls to and from a subset of Twilio phone numbers in Spain has been resolved, and the service is functioning normally at this time.

Twilio has started seeing recovery for call quality issues to and from a subset of Twilio phone numbers in Spain. They will continue to monitor to ensure a full recovery and expect to provide another update in 2 hours or as soon as more information becomes available.

Twilio is observing high packet loss on inbound calls to Spain Phone numbers. They are currently working with their carrier partner to resolve the issue and expect to provide another update in 1 hour or as soon as more information becomes available.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

We are continuing to investigate this issue.

Twilio is experiencing SMS delivery failures to H3G in the United Kingdom of Great Britain and Northern Ireland. Their engineers are working with their carrier partner to resolve the issue and expect to provide another update in 1 hour or as soon as more information becomes available.

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

Twilio have started seeing recovery for inbound Call Failures to Canada for a Subset of Canadian Twilio's Local Numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Twilio are observing Canadian Outbound calls failing with busy signal. Twilio are currently working with their carrier partner to resolve the issue. We expect to provide an update as soon as more information becomes available.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

This incident has been resolved.

Twilio are observing Inbound Call Failures to Twilio German Phone Numbers. Twilio are currently working with their carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

Twilio are observing recovery in call failures to Twilio German phone numbers. Their Engineers are currently working with their carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Twilio are observing call failures to Twilio German phone numbers. Twilio are currently working with their carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

Twilio are experiencing Call failures from Subscribers to Germany Twilio Phone Numbers. Twilio engineers are working with their carrier partner to resolve the issue. We will provide another update as soon as more information becomes available.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

Twilio are currently investigating an elevated rate of 500 errors when updating Phone numbers configuration. Twilio engineers are working on the issue, and we will provide another update as soon as more information becomes available.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Elevated rate of HTTP 500 errors for Quota API issue has been resolved and Flex is operating normally at this time.

Twilio are observing recovery in the Quota API requests affecting billing for Flex customers. We will continue to monitor system stability and provide another update in 1 hour or as soon as more information becomes available.

Twilio continue investigating an elevated rate of HTTP 500 errors for Quota API requests which affects billing for flex customers. Twilio engineers are working on the issue, and we will provide another update in 4 hours or as soon as more information becomes available.

Twilio continue investigating an elevated rate of HTTP 500 errors for Quota API requests which affects billing for flex customers. Twilio engineers are working on the issue, and we will provide another update in 2 hours or as soon as more information becomes available.

Twilio are currently investigating an elevated rate of HTTP 500 errors for Quota API requests which affects billing for flex customers. Twilio engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

This incident has been resolved. Site navigation in the Twilio Console is now functioning normally, and we are no longer observing any 5XX errors.

Twilio are observing recovery for the issue affecting site navigation in the Twilio Console. Twilio are not seeing 500 errors at this time. We will continue to monitor the situation and provide another update in 30 minutes or as soon as more information becomes available.

Twilio are currently investigating an issue causing degraded performance for some customers when trying to load site navigation metadata in the Twilio Console. Twilio engineering team is actively working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

We continue experiencing call failures from and to Twilio Spain phone numbers. We have identified that Spain is currently experiencing a significant power outage and we are monitoring the situation closely. We expect to provide another update in 16 hours or as soon as more information becomes available.

The issue affecting inbound and outbound call connectivity to and from Twilio Spain and Portugal phone numbers is still under active investigation. Twilio engineers are working closely with their carrier partner to resolve the problem. We expect to provide the next update within 8 hours or sooner if new information becomes available.

The issue affecting inbound and outbound call connectivity to and from Twilio Spain and Portugal phone numbers is still under active investigation. Twilio engineers are working closely with their carrier partner to resolve the problem. We expect to provide the next update within 8 hours or sooner if new information becomes available.

The issue affecting inbound and outbound call connectivity to and from Twilio Spain and Portugal phone numbers is still under active investigation. Twilio engineers are working closely with their carrier partner to resolve the problem. We expect to provide the next update within 4 hours or sooner if new information becomes available.

The issue affecting inbound and outbound call connectivity to and from Twilio Spain and Portugal phone numbers is still under active investigation. Twilio engineers are working closely with their carrier partner to resolve the problem. We expect to provide the next update within 4 hours or sooner if new information becomes available.

We are continuing to investigate this issue.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

The issue impacting the deployment of new builds in Functions and Assets has been resolved, and the service is operating normally now.

Twilio are observing recovery with the issue impacting the deployment of new builds in Functions and Assets. While the build and deployment processes were affected, existing executions were not impacted. They will continue to monitor the situation to ensure a full recovery and will provide another update in 30 mins or as soon as more information becomes available.

Twilio are currently investigating an issue impacting the deployment of new builds in Functions and Assets. While the build and deployment processes are affected, existing executions are not impacted. Twilio engineering teams are working on resolving the issue, and we will provide another update as soon as more information becomes available.

We are continuing to investigate this issue.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Sengrid engineers have monitored the fix and confirmed the issue with Template render failures has been resolved. All services are operating normally at this time.

Sengrid engineers have implemented a fix and are monitoring the performance. We will provide another update in an hour or as soon as more information becomes available.

Starting around 2:30 AM on 25th April, Sengrid engineers began investigating an issue with email templates failing with 'Template render failure' message. Customer may experience emails getting dropped. This does impact mail send. We will provide another update in an hour or as soon as more information becomes available.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

Twilio are observing call failures from Subscribers To US Twilio Toll Free Phone Numbers. They are currently working with their carrier partner to resolve the issue. We expect to provide another as soon as more information becomes available

We are continuing to investigate this issue.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

Twilio have remediated the issue causing disruption to email sends via Verify and Flex Messaging. We will continue to closely monitor. We will share another update as soon as more information becomes available.

Twilio are continuing to remediate the issue causing disruption to email sending across Verify and Flex Messaging. They have deployed a fix and are noticing recovery in mail sending functionality. We will provide an update as soon as more information becomes available

Twilio monitoring systems have detected a potential issue where customers are experiencing a disruption of email sending across Verify and Flex Messaging. The Twilio engineering team has been alerted and is actively investigating. We will provide an update as soon as more information becomes available.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

This incident has now been resolved.

We are continuing to investigate this issue.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

We are continuing to investigate this issue.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

Twilio engineers have confirmed that the errors have ceased, and there is currently no widespread impact on customers. However, some users may still experience intermittent call failures. The Twilio team is actively working to resolve the issue and will provide further updates within the next hour or as soon as more information becomes available.

The TaskRouter APIs experienced a brief period of 5xx errors. During this time customers may have experienced call failures. Twilio engineering team has been notified and is actively investigating the issue. We will provide updates as soon as more information becomes available.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

There is currently a bug in Meta's systems that is causing a delay in template status change event delivery. There will be a delay for the time it takes for a template approval to be reflected in Twilio's systems. Customers may see a discrepancy in the template status between Meta and Twilio during this delay. Twilio will continue to monitor the situation while Meta resolves the issue. We will provide another update as soon as more information becomes available.

The issue affecting US Network Subscribers to a subset of Twilio Toll-free Numbers has been resolved, and the service is functioning normally at this time.

Twilio have started seeing recovery for inbound calls to Twilio from US Network Subscribers to a subset of Twilio Toll-free Numbers. Twilio will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Twilio are observing call failures from US Network Subscribers to a subset of Twilio Toll-free Numbers. Twilio are currently working with their carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Twilio are no longer experiencing an issue on a short latency spike in Flex resulted in a few errors orchestrating tasks and meetings. This incident has been resolved.

Twilio engineers have identified an issue on a short latency spike in Flex, which resulted in a few errors orchestrating tasks and meetings. Less than 15 errors were observed and they are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Customers should have no issues with Flex logins, as this has been resolved. Flex login is operating normally at this time.

Twilio monitoring systems have detected issues with logging into Flex. Twilio engineering team has been alerted and is actively investigating. They are seeing recovery however some customers will have issues when logging into flex. If customers are still having issues logging in they can restart their application and that can help with the issue.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

Flex and Programmable Voice continues to operate normally. Twilio will continue to monitor for system stability. We will provide another update in 4 hours or as soon as further information becomes available.

Flex and Programmable Voice are now operating normally. Twilio will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

We are continuing to work on a fix for this issue.

Twilio continues scaling up systems and deploying new hosts in order to ease customer issues. Customers may still see issues with Flex and Programmable Voice. We will update in 1 hour or as soon as more information becomes available.

Twilio has Identified the issue and is scaling up systems and deployed new hosts in order to ease customer issues. Customers may still see issues with Flex and Programmable Voice. We will update in 30 mins or as soon as we have more information.

We are continuing to investigate this issue.

Twilio is aware of an issue impacting Flex and Programmable Voice. They have assembled triage teams and are investigating. Customers will experience issues with Flex and Programmable Voice.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Programmable Messaging Insights and Programmable Voice Insights are now operating normally.

Programmable Messaging Insights and Programmable Voice Insights are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

Twilio are investigating increased error rates across multiple Twilio products. We expect to provide another update in 1 hour or as soon as more information becomes available.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

Twilio engineers have identified the issue with Programmable Voice - 11200 HTTP Retrieval Failures and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Twilio Taskrouter was degraded for 2 minutes between 13:00 and 13:02 UK Time on 03/31/2025. During this time, customers may have experienced 5xx errors. The issue has now been resolved.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Twilio are no longer experiencing any failures with Twilio account management operations. This incident has been resolved.

We are continuing to investigate this issue.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Access to the Twilio Console is now operating normally.

Access to the Twilio Console is now operating normally. We will continue to monitor for system stability. We'll provide another update in 1 hour or as soon as more information becomes available.

Twilio's monitoring systems have detected a potential issue causing 503 errors when attempting to log in to the Twilio Console. Their engineering team has been alerted and is actively investigating. They will provide updates as soon as more information is available.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

We are no longer seeing call failures from Canadian Network Subscribers to a subset of Twilio's Toll Free Numbers. This incident has been resolved.

Twilio continues to observe call failures from Canadian Network Subscribers to a subset of Twilio's Toll Free Numbers. They are working with their carrier partner to resolve the issue and expect to provide another update in 4 hours or as soon as more information becomes available.

Twilio have become aware of a potential issue with Twilio Toll Free Numbers receiving inbound calls from phone numbers originating from CA providers.Twilio engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

We are no longer seeing the call quality issues to a subset of Twilio phone numbers in UK. This incident has been resolved.

Twilio continues to observe call quality issues to a subset of Twilio phone numbers in UK. They are currently working with their carrier partner to resolve the issue and expect to provide another update in 16 hours or as soon as more information becomes available.

Twilio continues to observe call quality issues to a subset of Twilio phone numbers in UK. They are currently working with their carrier partner to resolve the issue and expect to provide another update in 8 hours or as soon as more information becomes available.

We are continuing to observe call quality issues to a subset of Twilio phone numbers in UK. Twilio are currently working with their carrier partner to resolve the issue. We expect to provide another update as soon as more information becomes available.

Twilio are observing call quality issues to a subset of Twilio phone numbers in UK. Twilio are currently working with their carrier partner to resolve the issue. We expect to provide another update as soon as more information becomes available.

The isue with Invocations in production US1 has been resolved and Functions is operating normally at this time.

Twilio has become aware of a potential issue with Function Invocations in production US1. Their engineering team has been alerted and is actively investigating. They will provide further updates as soon as we have more information.

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

Twilio engineering team has identified an issue with studio and is working on mitigating the issue. Any customers who have the Gather widget and who have "English (United States)" are impacted. Most existing customers have "en-US" or "en set", however because of a previous UI bug any new flows created or modified during Feb 20 2025 to March 12 2025 were defaulted to "English (United States)" as the gather_language and would be impacted. Twilio Engineers are working to resolve the issue. We will provide another update as soon as we have new information.

Twilio have detected a potential issue with Studio while using the Gather Widget.Twilio engineering team has identified the issue and is working on mitigating the issue. We will update within 1 hour or as soon as it is mitigated.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

Twilio are observing call quality issues to a subset of Twilio phone numbers in UK. Twilio are currently working with their carrier partner to resolve the issue. We expect to provide another update as soon as more information becomes available.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

The issue affecting inbound calls to Twilio Toll-free Numbers from Canadian Phone Numbers has been resolved, and the service is functioning normally at this time.

Twilio is still observing inbound call failures to a subset of Twilio Toll-free numbers from Canadian phone Numbers. They are currently working with their carrier partner to resolve the issue and expect to provide another update in 8 hours or as soon as more information becomes available.

We are continuing to investigate this issue.

Twilio has detected a potential service disruption where inbound calls are failing for Twilio's Toll-Free numbers in Canada. Their engineering team is looking into this issue and will provide further updates as soon as more information becomes available.

The Twilio Programmable Messaging API was partially degraded for 1 minute between 05:01 to 05:02 Pacific Time on 03/17/2025. During this period of time, customers sending messages may have received 5xx's in API responses or experienced brief delays (less than 15 seconds) with message sending. The issue has now been resolved.

The Twilio Programmable Messaging API was partially degraded for 1 minute between 05:01 to 05:02 Pacific Time on 03/17/2025. During this period of time, customers sending messages may have received 5xx's in API responses or experienced brief delays (less than 15 seconds) with message sending.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

We are no longer experiencing issues where Outbound whatsapp messages with media are not being delivered with error 63021.This incident has been resolved.

Twilio engineers have identified an issue where Outbound Whatsapp messages with media are not delivered with error 63021.This also affects users of conversations who are sending WhatsApp messages. We expect to provide another update as soon as more information becomes available.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

The Intermittent outages or failed API requests with dialing permissions in twilio voice API are operating normally at this time

Twilio are investigating Intermittent outages or failed API requests with dialing permissions in twilio voice API. We expect to provide another update as soon as more information becomes available.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

The issue affecting Webhook callbacks has been resolved, and the service is functioning normally at this time.

Twilio callback service is now operating normally. We will continue to monitor for system stability. We'll provide another update in 24 hours or as soon as more information becomes available.

Twilio callback service is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

Twilio callback service is degraded and customers may experience failed webhook callbacks for a small portion of their traffic. Twilio engineering team is still investigating the root cause of the issue. We will provide another update as soon as more information becomes available.

Twilio callback service is degraded and customers may experience failed webhook callbacks for a small portion of their traffic. Twilio engineering team is currently investigating the root cause of the issue. We will provide another update as soon as more information becomes available.

We are no longer seeing service degradation with Voice and Video. The incident has been resolved.

The Twilio engineering team has isolated the problem that caused the service degradation with Voice and Video. Twilio engineers are seeing improvement and will monitor for full recovery. They expect to provide another update in 3 hours or as soon as more information becomes available.

Twilio is observing callback failures that are affecting voice calls and video customer. Twilio is currently working with their carrier partner to resolve the issue. We expect to provide another update as soon as more information becomes available.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

Engineers have taken action to mitigate the customer impact, and SendGrid continue monitoring the health of their system. We will provide another update in the next 8 hours.

Engineers have taken actions to prevent authentication timeouts and are monitoring system performance. We will provide another update in 2 hours or as soon as more information becomes available.

Engineers are still investigating the issue, but actions have been taken. Impact to customers has been mitigated as of 4:21 PM GMT. We will provide another update in two hours or as soon as more information becomes available.

We are continuing to investigate this issue.

Starting around 3 PM GMT on March 6, 2025, engineers began investigating an issue with sporadic API authentication errors in SendGrid. Users may see 5xx errors/timeouts during the authentication stage of their API calls. As such, the situation might impact mail send. We will provide another update in 30 minutes or as soon as more information becomes available

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

Twilio has fully investigated the potential issue with Flex UI Agent Experience triggered by the automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

We are continuing to investigate this issue.

Twilio's monitoring systems have detected a potential issue with Flex UI Agent Experience. Their engineering team has been alerted and is actively investigating. They will update as soon as they have more information.

The issue where logs are not displaying the most recent messages or current information due to synchronization delays in the log system has been resolved and Messaging Logs API is operating normally at this time.

After monitoring for some time, Twilio started seeing service degradation. The Messaging Logs API might not display the most recent messages or current information due to synchronisation delays in the log system. We expect to provide another update in 1 hour or as soon as more information becomes available.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

The issue affecting Trusted Calling with stir/shaken failing has been resolved, and the service is functioning normally at this time.

Twilio is experiencing a service degradation affecting Trusted Calling, with STIR/SHAKEN verification failures. Their engineers are actively working to resolve the issue and will provide an update in one hour or sooner if more information becomes available.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

The issue affecting inbound calls to Twilio Portugal phone numbers has been resolved and the service is functioning normally at this time.

Twilio has started seeing recovery for inbound calls to Twilio Portugal phone numbers. They will continue to monitor to ensure a full recovery and will provide another update in 2 hours or as soon as more information becomes available.

Twilio is still observing call failures from subscribers to Portugal Twilio Phone Numbers. Their engineers are currently working with the carrier partner to resolve the issue and expect to provide another update in 2 hours or as soon as more information becomes available.

Twilio is still observing call failures from subscribers to Portugal Twilio Phone Numbers. Their engineers are currently working with the carrier partner to resolve the issue, and expect to provide another update in 2 hours or as soon as more information becomes available.

Twilio are observing call failures from subscribers to Portugal twilio phone numbers.Twilio engineers are working with their carrier partner to resolve the issue. We expect to provide another update as soon as more information becomes available.

We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

On February 19th, from approximately 9:00 AM to 9:10 AM and 12:00 PM to 12:26 PM PST, Twilio experienced issues with Flex and Task Router. Customers may have noticed increased latency as well as Agents having issues accepting or interacting with Tasks and Invites. This issue has been mitigated.

Twilio's monitoring systems have detected a potential issue with the Flex Notification Platform returning 5xx responses. Their engineering team is aware and actively investigating. Updates will be provided as soon as more information is available.

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

Twilio monitoring systems have detected a potential issue with inbound voice calls to multiple Twilio Canadian numbers are not reaching Twilio. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

The issue has been resolved and retrieving call details from the Twilio Console Insights Voice Call option is operating normally at this time.

Twilio are investigating an issue of retrieving call details from the Twilio Console Insights Voice Call option. Twilio engineering team has been alerted and is actively investigating. We expect to provide as soon as more information becomes available.