Is Chit Chats Down Right Now? Check if there is a current outage ongoing.

We have identified an issue with purchasing Chit Chats U.S. Select postage on the platform. Thank you for your patience as our team investigates this matter with our postage partner. We apologize for the inconvenience and hope to provide more details on a fix shortly. Nous avons identifié un problème lors de l’achat d’affranchissement Chit Chats É.-U. Sélection sur la plateforme. Merci de votre patience pendant que notre équipe examine la situation avec notre partenaire en affranchissement. Nous sommes désolés pour ce contretemps et espérons vous fournir plus de détails sur une solution sous peu.

The issue to purchase U.S. Select postage has been resolved. To purchase postage for affected shipments, please delete and recreate/reimport your shipment(s). If further assistance is required, please reach out to us at support@chitchats.com

We have identified an issue with purchasing Chit Chats U.S. Select postage on the platform. Thank you for your patience as our team investigates this matter with our postage partner. We apologize for the inconvenience and hope to provide more details on a fix shortly. Nous avons identifié un problème lors de l’achat d’affranchissement Chit Chats É.-U. Sélection sur la plateforme. Merci de votre patience pendant que notre équipe examine la situation avec notre partenaire en affranchissement. Nous sommes désolés pour ce contretemps et espérons vous fournir plus de détails sur une solution sous peu.

The issue to purchase U.S. Select postage has been resolved. To purchase postage for affected shipments, please delete and recreate/reimport your shipment(s). If further assistance is required, please reach out to us at support@chitchats.com

We have identified an issue with purchasing Chit Chats U.S. Select postage on the platform. Thank you for your patience as our team investigates this matter with our postage partner. We apologize for the inconvenience and hope to provide more details on a fix shortly.Nous avons identifié un problème lors de l’achat d’affranchissement Chit Chats É.-U. Sélection sur la plateforme. Merci de votre patience pendant que notre équipe examine la situation avec notre partenaire en affranchissement. Nous sommes désolés pour ce contretemps et espérons vous fournir plus de détails sur une solution sous peu.

The issue purchasing Chit Chats U.S. Select postage has been resolved and we are monitoring the status. You can now re-attempt postage purchases for any affected shipments that have already been created. Thank you for your patience, and we apologize for the inconvenience. Le problème lié à l’achat d’affranchissement pour Chit Chats É.-U. Sélection a été résolu et nous en surveillons actuellement l’état. Vous pouvez maintenant réessayer d’acheter l’affranchissement pour les envois concernés qui ont déjà été créés. Merci de votre patience et nous nous excusons pour les inconvénients causés.

We have identified an issue with purchasing Chit Chats U.S. Select postage on the platform. Thank you for your patience as our team investigates this matter with our postage partner. We apologize for the inconvenience and hope to provide more details on a fix shortly. Nous avons identifié un problème lors de l’achat d’affranchissement Chit Chats É.-U. Sélection sur la plateforme. Merci de votre patience pendant que notre équipe examine la situation avec notre partenaire en affranchissement. Nous sommes désolés pour ce contretemps et espérons vous fournir plus de détails sur une solution sous peu.

The issue purchasing Chit Chats Select postage has been resolved and we are monitoring the status. You can now re-attempt postage purchases for any affected shipments that have already been created. Thank you for your patience, and we apologize for the inconvenience.

We have identified an issue with purchasing Chit Chats Select postage on the platform. Thank you for your patience as our team investigates this matter with our postage partner. We apologize for the inconvenience and hope to provide more details on a fix shortly.

Our team has resolved the issue affecting importing shipments from connected stores. You may now reattempt imports from your stores to purchase postage. We apologize for any inconvenience.

Our team has identified an issue with importing shipments from connected stores due to country of origin. We are actively working on a fix with more updates to follow soon. Thank you for your patience.

This issue has been resolved. To purchase previously failed shipments, please duplicate shipment and repurchase.

There is a known issue affecting Chit Chats U.S. Select postage purchases. Our partner is actively investigating and working on a solution. Thank you for your understanding.

This incident has been resolved.

We are investigating issues with Canpar pickup cancellations. Thank you for your patience. _____ Nous enquêtons sur les problèmes liés aux annulations de ramassages avec Canpar. Merci de votre patience.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

We are investigating an intermittent issue affecting the ability to provide postage for USPS First Class & USPS International postage, display postage rates and validate addresses. We will provide updates as they become available. ----- Problème intermittent avec la validation des taux et des addresses Nous enquêtons sur un problème intermittent qui affecte la capacité à affranchir les envois USPS First Class et USPS International, à afficher les tarifs d'affranchissement et à valider les adresses. Nous fournirons des mises à jour dès qu'elles seront disponibles.

This incident has been resolved.

A fix has been implemented and we are monitoring the results. You can now re-attempt postage purchases for any affected shipments that have already been created. Thank you for your patience, and we apologize for the inconvenience. Une correction de bogue a été apportée et nous surveillons les résultats. Vous pouvez maintenant réessayer l'achat d'affranchissement pour tous les envois déjà créés. Merci pour votre patience et nous nous excusons pour les inconvénients.

We have identified an issue with purchasing Chit Chats International Tracked postage on the platform. Thank you for your patience as our team investigates this incident. We apologize for the inconvenience and hope to provide more details shortly. Nous avons identifié des problèmes d'achat de l'affranchissement Chit Chats International avec suivi sur la plateforme. Merci de votre patience pendant que notre équipe enquête sur cet incident. Nous nous excusons pour les inconvénients et espérons fournir plus de détails bientôt.

This incident has been resolved.

A fix has been implemented and we are monitoring the results. You can now re-attempt postage purchase for any shipments that have already been created. Thank you for your patience, and we apologize for the inconvenience. Une correction de bogue a été apportée et nous surveillons les résultats. Vous pouvez maintenant réessayer l'achat d'affranchissement pour tous les envois déjà créés. Merci pour votre patience et nous nous excusons pour les inconvénients.

We are continuing to investigate this issue.

We have identified an issue with purchasing Chit Chats US Edge postage on the platform. Thank you for your patience as our team investigates this incident. We apologize for the inconvenience and hope to provide more details shortly. Nous avons identifié des problèmes d'achat de l'affranchissement Chit Chats États-Unis sur la plateforme. Merci de votre patience pendant que notre équipe enquête sur cet incident. Nous nous excusons pour les inconvénients et espérons fournir plus de détails bientôt.

We have identified an issue with printing Chit Chats US Edge postage. Our team has resolved the problem, and existing labels should be accessible to print by refreshing the browser page. We apologize for any inconvenience.

We are continuing to work on a fix for this issue.

We have identified an issue with printing Chit Chats US Edge postage. Our team has resolved the problem, and existing labels should be accessible to print by refreshing the browser page. We apologize for any inconvenience.

This incident has been resolved by our partner on Friday August 2. Custom U.S. return address will be displayed as before on Chit Chats US Edge label.

We are aware of an issue with incorrect return addresses showing on Chit Chats US Edge postage. Thank you for your patience as our team investigates this incident. We apologize for any inconvenience and hope to provide more details shortly.

Issues with purchasing Chit Chats US postage on the platform have been resolved. Any affected shipments must be duplicated to purchase postage. To learn more about duplicating shipments, read our support article here: https://support.chitchats.com/en/support/solutions/articles/47000427168-can-i-duplicate-a-shipment- Thank you for your patience and we apologize for any inconvenience this disruption may have caused. ___ Les problèmes liés à l'achat d'affranchissement Chit Chats États-Unis sur la plateforme ont été résolus. Toute expédition affectée doit être dupliquée pour acheter l'affranchissement. Pour en savoir plus sur la duplication des expéditions, consultez notre article de support ici. https://support.chitchats.com/fr/support/solutions/articles/47000427168-puis-je-dupliquer-un-envoi- Merci de votre patience et nous nous excusons pour tout inconvénient que cette perturbation a pu causer.

Our US postage provider is experiencing a technical issue but is working on a fix. We will update when they resolve their issue. Notre fournisseur d'affranchissement pour les États-Unis rencontre un problème technique mais travaille à la résolution de ce problème. Nous vous tiendrons au courant dès qu'il aura résolu ce problème.

We have identified issues with purchasing Chit Chats US postage on the platform. Thank you for your patience as our team investigates this incident. We apologize for the inconvenience and hope to provide more details shortly. Nous avons identifié des problèmes d'achat de l'affranchissement Chit Chats États-Unis sur la plateforme. Merci de votre patience pendant que notre équipe enquête sur cet incident. Nous nous excusons pour les inconvénients et espérons fournir plus de détails bientôt.

The issues with purchasing Chit Chats US Select postage on the platform have been resolved. Any affected shipments must be duplicated to purchase postage. To learn more about duplicating shipments, read our support article here: https://support.chitchats.com/en/support/solutions/articles/47000427168-can-i-duplicate-a-shipment- Thank you for your patience and we apologize for any inconvenience this disruption may have caused. --- Les problèmes liés à l'achat d'affranchissement Chit Chats États-Unis Sélection sur la plateforme ont été résolus. Toute expédition affectée doit être dupliquée pour acheter l'affranchissement. Pour en savoir plus sur la duplication des expéditions, consultez notre article de support ici. https://support.chitchats.com/fr/support/solutions/articles/47000427168-puis-je-dupliquer-un-envoi- Merci de votre patience et nous nous excusons pour tout inconvénient que cette perturbation a pu causer.

We have identified issues with purchasing Chit Chats US Select postage on the platform. Thank you for your patience as our team investigates this incident. We apologize for the inconvenience and hope to provide more details shortly. --- Nous avons identifié des problèmes d'achat de l'affranchissement Chit Chats États-Unis Sélection sur la plateforme. Merci de votre patience pendant que notre équipe enquête sur cet incident. Nous nous excusons pour les inconvénients et espérons fournir plus de détails bientôt.

The issues with importing shipments and purchasing postage have been identified and resolved. Thank you for your patience during this incident.

We have identified issues with purchasing postage and importing shipments on the platform. Thank you for your patience as our team investigates this incident. We apologize for the inconvenience and hope to provide more details shortly.

Issues with purchasing Chit Chats US Select postage on the platform have been resolved. Thank you for your patience, and we apologize for the inconvenience

We have identified issues with purchasing Chit Chats US Select postage on the platform. Thank you for your patience as our team investigates this incident. We apologize for the inconvenience and hope to provide more details shortly.

Between 16:22 EST and 16:39 EST some clients were unable to purchase USPS postages. The issue has now been resolved by our postage partner. We are monitoring the situation and expect the issue to be completely resolved. If you are still encountering problems purchasing USPS postages, please reach out to our Client Support team.

This incident has been resolved.

We have identified issues with purchasing USPS First Class Mail International on the platform. Thank you for your patience as our team awaits updates from our postage partner. We apologize for the inconvenience and hope to provide more details on a fix shortly.

This incident has been resolved.

Purchasing postage and tracking for Canadian shipments is functioning as expected but our postage partner continues to report a few errors. We are monitoring the situation and expect the issue to be completely resolved shortly. Thank you for your patience.

We have identified issues with purchasing Chit Chats Canada Tracked and Chit Chats Slim postage on the platform. Thank you for your patience as our team awaits updates from our postage partner. We apologize for the inconvenience and hope to provide more details on a fix shortly.

This incident has been resolved.

We have identified issues with purchasing Chit Chats Canada Tracked and Chit Chats Slim postage on the platform. Thank you for your patience as our team awaits updates from our postage partner. We apologize for the inconvenience and hope to provide more details on a fix shortly.

The chitchats.com was very slow for about 15 minutes earlier today. We're still investigating the root cause, it appears to have been related to a long-running database process.

This issue has been resolved. Thank you again for your patience.

Thank you for your patience. A fix is in place to resolve the issue and postage rates are being generated as expected. We will continue to monitor for any lingering issues.

We have identified issues with purchasing U.S. and Canadian postage on the Chit Chats platform. Thank you for your patience as our team is works closely with our partners on a resolution. We apologize for the inconvenience and hope to provide more details on a fix shortly.

We have confirmed that purchasing Chit Chats U.S. Tracked postage works as expected once again. Thank you for your patience and understanding.

We've released a fix for the issue with purchasing postage and are closely monitoring for any persisting errors. You should now be able to reattempt purchasing postage for your impacted Chit Chats U.S. Tracked shipments. However, if you encounter any lingering errors, please report them to our support team. Thank you for your patience.

Our team has identified an issue with buying postage for some Chit Chats U.S. Tracked shipments and we are currently working on a fix. We hope to have the issue resolved shortly and will share updates on our progress.

A seemingly innocuous upgrade of a backend infrastructure tool caused the web site to be unavailable for 2-3 minutes. This upgrade was performed previously in a test environment without problems. We apologize for the interruption.

This incident regarding issues with printing client batch labels has been resolved.

We are currently investigating reports of clients experiencing issues with printing client batch labels. We hope to have the issue resolved as quickly as possible. We will report updates on this page as information becomes available.

This incident has been resolved.

Canada Post has deployed a fix for the service disruptions and has updated their site status to operational. We are keeping an eye on the fix to ensure that purchasing and printing Chit Chats Canada Tracked postage is back to normal. We thank you again for your patience.

Canada Post is experiencing service disruptions that may impact the ability to buy postage or print Chit Chats Canada Tracked labels. We are awaiting further updates from Canada Post and will provide notice once more information is known or when the issue is resolved. To follow along with the updates, please visit the Canada Post status page: https://status.canadapost.ca/

Canada Post has deployed a fix for the service disruptions and we have confirmed that purchasing and printing Chit Chats Canada Tracked postage is once again available. We thank you again for your patience.

Canada Post is experiencing service disruptions that may impact the ability to buy postage or print Chit Chats Canada Tracked labels. We are awaiting further updates from Canada Post and will provide notice once more information is known or when the issue is resolved. To follow along with the updates, please visit the Canada Post status page: https://status.canadapost.ca/

Our workaround has fixed this problem for now. Failed insurance purchases will retry over the next hour and should fix themselves. Purchases made from this point forward should work normally.

Our insurance partner seems to be serving an incomplete TLS certificate this morning, which is causing calls to their API to fail. We are testing a workaround and will deploy it shortly.

We have confirmed that purchasing and printing Chit Chats Canada Tracked postage is once again available. We thank you again for your patience.

Canada Post has deployed a fix for the service disruptions causing issues purchasing Chit Chats Canada Tracked postage. We are monitoring the fix to ensure there are no persisting issues for Chit Chats clients but expect all issues to now be resolved. Thank you for your patience.

Canada Post is experiencing service disruptions that impact the ability to buy postage or print Chit Chats Canada Tracked labels. We are awaiting further updates from Canada Post and will provide notice once more information is known or when the issue is resolved.

We have deployed a fix for this issue. Existing pickup requests are being processed and clients can once again schedule and print labels for new Canapar pickups. Our team will be monitoring for any lingering issues. We apologize for the interruption and our team will be in touch to address pickups that were scheduled for today, June 27.

We are testing a fix for this issue.

We have identified an issue with our API connection to Canpar. This has resulted in difficulties with scheduling and label printing for courier pickups. We are working with Canpar to resolve the issue but we do not have an ETA of when these services will be available. We will provide an update once we have more information.

We have received word from AVG and Avast that the error is now resolved. Users should once again be able to access the Chit Chats platform without issues. We thank you for your patience.

We are currently investigating reports of difficulties accessing the Chit Chats platform due to issues with anti-virus software. At this time, we can confirm that the Chit Chats website is fully operational and security certificates are up to date. We have reached out to Avast and AVG to report the false positives and have them removed. In the meantime, we recommend adding ChitChats.com to your white-listed websites.

We have detected no further timestamp issues and tracking has returned to normal. Thank you again for your patience. This issue is now resolved.

Our partner has implemented a fix to tracking timestamps and we have worked to correct induction events for the shipments impacted on our end. We are currently monitoring for any lingering issues. Thank you for your patience while we worked to correct the error.

We continue to work with our partners to resolve issues with inaccurate tracking events for some Chit Chats International Tracked shipments. Due to the error, some shipments may be inducted into their network unexpectedly and the ability to request postage refunds may be temporarily unavailable. We are awaiting further information on the resolution of the issue and will provide an update as soon as possible. Please note that we are still able to accept and process these shipments in the meantime and our support team is working quickly to address inquiries.

We have identified an issue with the tracking events for some Chit Chats International Tracked shipments. Inaccurate tracking events are being relayed by our partner carrier for a number of shipments. As a result, some shipments are being inducted into their network unexpectedly. We have alerted our partner carrier to the issue and are awaiting further information. We will provide an update once more details become available.

Canada Post has resolved the issue causing the service disruption for postage. Purchasing and printing Chit Chats Canada Tracked postage is once again available. We apologize for the inconvenience.

Canada Post is again experiencing service disruptions that impact the ability to buy postage or print Chit Chats Canada Tracked labels. We are awaiting further updates from Canada Post and will provide an update once more information is known or when the issue is resolved.

Canada Post has resolved the issue causing the service disruption for postage. Purchasing and printing Chit Chats Canada Tracked postage is once again available. We apologize for the inconvenience.

Canada Post is currently experiencing a service disruption that impacts the ability to buy postage or print labels for our Chit Chats Canada Tracked service. We will provide an update once more information is known or when the issue is resolved.

Thank you again for your patience as eBay has now resolved the error. Importing shipments into your Chit Chats accounts from eBay should once again be available.

We've identified an issue with eBay's API and we have alerted their team to the issue. While we hope that the problem will be resolved quickly, there is no current estimate for resolution. Thank you for your patience and understanding.

We are currently investigating an issue with our eBay integration. At this time, importing shipments from eBay may be unavailable. We hope to have further updates soon.

We were able to identify and resolve the issue with our Etsy integration. Shipment imports from Etsy are now working as expected. Thank you for your patience.

We are currently investigating an issue with our Etsy integration. At this time, importing shipments from Etsy is currently unavailable. We hope to have further updates soon.

The Chit Chats site was down for many users this morning for a short while due to a networking problem at AWS. Amazon has since fixed the problem.

We have elected to install a certificate issued by a different certificate authority for now to give client devices another year to fix this problem.

We have stopped serving one intermediate certificate provided by the Certificate Authority that chains back to the expired root certificate. We are hopeful this will alleviate any remaining problems. As this problem is affecting many other sites today as well we're confident upstream providers will fix any remaining client problems soon.

Related issues seem widespread today for many sites. Best advice we have for now is to reboot any client showing problems, after making sure that all browser and operating system updates have been applied.

We are aware that some clients are having trouble connecting to the Chit Chats web site today with SSL certificate errors. This is due to the expiration of the Identrust DST Root CA X3 certificate today. We are currently trying to find any device internally that is experiencing this problem in order to track down a fix. Our understanding prior to today was that the certificate was cross-signed in a way that should have prevented this issue. Please make sure the date and time are correct on your computer and that you have applied all current security updates.

This incident has been resolved and service is back to normal.

Canada Post is currently experiencing a service disruption that will affect our ability to buy postage or print labels. We will update this when resolved.

Canada Post is still reporting an issue but our job backlog has cleared. We believe this is resolved.

Canada Post is currently experiencing a service disruption that will affect our ability to buy postage or print labels. We will update this when resolved.

This has been resolved.

Things are looking more normal now. We'll continue to monitor.

Canada Post is experiencing a technical problem that is causing some portion of our requests to their API to fail. We will update when we get some status from them.

This incident has been resolved and service is back to normal.

We have confirmed the problem is with Canada Post and they are working on restoring their service.

The Canada Post API is not currently returning any valid results. Our clients are consequently not currently able to purchase Canada Post postage or print labels for previously purchased postage. We are working with CP to determine the cause and fix for this issue.

One of our application servers was down for about 6 minutes due to a security update that did not work properly. Some clients would have seen an error page instead of expected results on some percentage of their page views.

This incident has been resolved.

Around 9:50 AM Pacific Time our service provider has implemented a fix and we are currently monitoring the results.

At around 7:57 AM Pacific Time some clients have started experiencing issues printing USPS postage. We have contacted one of our service providers and an outage was confirmed. At 8:34 AM Pacific Time we have switched over to an alternative service provider for USPS to mitigate the issue. We are continuing our investigation, just as our partners work to have their services back online.

We believe the issues with purchasing Canada Tracked postage has been resolved. If you are still encountering problems please contact our support.

Canada Post has identified the issue and has been escalated internally. We'll provide an update when we have more information. Apologies for the disruption, everyone.

We are continuing to work on a fix for this issue.

Around 8:30 Pacific Time we have identified an issue that prevents purchasing Canada Tracked postage. We have notified Canada Post and we'll provide an update once we hear back from them.

This incident has been resolved.

The emergency maintenance has completed. We're monitoring to make sure it didn't cause any other issues.

We're still running the database update to fix the underlying issue. Unfortunately we do not have an estimated time when the update is complete.

We're currently doing an emergency database update that will allow us to resolve the issue encountered. Unfortunately we do not have an estimated time with regard to when the database update will be complete. We will provide another update by 4:15 Pacific Time. Apologies for the unexpected interruption!

chitchats.com is currently unavailable while performing an unplanned maintenance, due to an unexpected issue. We will report updates to this page as information becomes available.

The longer term solution has been implemented and background job processing is now stable. So sorry about the disruption today, everyone.

The delay in processing background jobs was caused by select background jobs that were blocking majority of background workers, and causing the backlog. We have a temporary fix while working on a more permanent solution.

At around 18:53 PT background job processing has considerably improved. By 19:03 PT most of the backlog has been processed. We will continue to monitor the situation.

As of 18:10 Pacific Time we are experiencing issues processing background jobs. This impacts operations such as buying postage, shipment imports, and other tasks that happen in the background. The issue is currently being investigated.

This incident has been resolved.

Our service provider has indicated a partial return of service, however scheduling courier pickups and pickup tracking is still not available. We currently do not have an ETA of when these services will be available, but we will update this incident once our partners can provide more information.

One of our service providers has indicated that they are experiencing technical difficulties resulting in a network outage. This in turn has degraded certain portions of our site, more specifically scheduling courier pickups and pickup tracking. We currently do not have an ETA of when these services will be available, but we will update this incident once our partners can provide more information.

This incident has been resolved.

A fix has been implemented and we are monitoring the situation.

The issue has been identified and we have been notified they are working on a solution.

One of our service providers has indicated their infrastructure is suffering from degraded performance and is currently investigating. This in turn has degraded certain portions of our site, more specifically around rating and purchasing postage. We are continuing our investigation, just as our partners work to have their services back online.

This incident has been resolved

A fix has been applied by our service provider to circumvent the network outage. Some tracking data is delayed, otherwise all services are back online.

One of our service providers has indicated their infrastructure has been suffering from a network outage. This in turn has degraded certain portions of our site, more specifically preventing postage from being purchased. We are continuing our investigation, just as our partners work to have their services back online.

Our USPS rating provider reports they've found the problem and the service is currently recovering.