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CEX.IO is currently undergoing Planned Maintenance

Last checked 2025-06-14T12:54:54.346Z from CEX.IO's official status page

Historical record of incidents for CEX.IO

Jun 13, 2025

Report: "BTC withdrawals maintenance"

Last update 2025-06-13T14:50:24.579Z

investigating2025-06-13T14:50:24.576Z

We are currently investigating this issue.

Jun 3, 2025

Report: "ZIL, GZIL, ZWAP transactions maintenance"

Last update 2025-06-03T09:22:37.290Z

investigating2025-06-03T09:22:37.287Z

We are currently investigating this issue.

Report: "ZIL, GZIL, ZWAP transactions maintenance"

Last update 2025-06-03T04:22:00.000Z

Investigating2025-06-03T04:22:00.000Z

We are currently investigating this issue.

Jun 1, 2025

Report: "TON withdrawals maintenance"

Last update 2025-06-01T16:31:38.808Z

resolved2025-06-01T16:31:38.788Z

This incident has been resolved.

investigating2025-06-01T16:09:38.399Z

We are currently investigating this issue.

Report: "TON withdrawals maintenance"

Last update 2025-06-01T11:31:00.000Z

Resolved2025-06-01T11:31:00.000Z

This incident has been resolved.

Investigating2025-06-01T11:09:00.000Z

We are currently investigating this issue.

May 28, 2025

Report: "BTC withdrawals maintenance"

Last update 2025-05-28T16:02:14.437Z

resolved2025-05-28T16:02:14.416Z

This incident has been resolved.

investigating2025-05-28T14:28:40.751Z

We are currently investigating this issue.

Report: "BTC withdrawals maintenance"

Last update 2025-05-28T11:02:00.000Z

Resolved2025-05-28T11:02:00.000Z

This incident has been resolved.

Investigating2025-05-28T09:28:00.000Z

We are currently investigating this issue.

May 15, 2025

Report: "Verification maintenance on Android"

Last update 2025-05-15T17:25:14.470Z

resolved2025-05-15T17:25:14.453Z

This incident has been resolved.

investigating2025-05-15T07:44:08.320Z

We are currently investigating this issue.

May 7, 2025

Report: "LAYER (Solayer) withdrawals maintenance"

Last update 2025-05-07T09:37:52.414Z

investigating2025-05-07T09:37:52.411Z

We are currently investigating this issue.

Report: "LAYER (Solayer) withdrawals maintenance"

Last update 2025-05-07T04:37:00.000Z

Investigating2025-05-07T04:37:00.000Z

We are currently investigating this issue.

May 5, 2025

Report: "RUNE (Thorchain) transactions maintenance"

Last update 2025-05-05T06:58:04.369Z

resolved2025-05-05T06:58:04.354Z

This incident has been resolved.

investigating2025-05-01T15:17:35.642Z

We are currently investigating this issue.

May 3, 2025

Report: "LayerAI (LAI) withdrawals via ERC-20 are under maintenance"

Last update 2025-05-03T14:24:20.430Z

investigating2025-05-03T14:24:20.427Z

We are currently investigating this issue.

Report: "LayerAI (LAI) withdrawals via ERC-20 are under maintenance"

Last update 2025-05-03T09:24:00.000Z

Investigating2025-05-03T09:24:00.000Z

We are currently investigating this issue.

May 2, 2025

Report: "LayerAI (LAI) withdrawals via BEP-20 are under maintenance"

Last update 2025-05-02T10:37:19.675Z

investigating2025-05-02T10:37:19.672Z

We are continuing to investigate this issue.

investigating2025-03-17T07:55:05.475Z

LayerAI (LAI) coin withdrawals via BEP-20 network are under maintenance

Report: "Solana based tokens withdrawals maintenance"

Last update 2025-05-02T09:48:55.358Z

resolved2025-05-02T09:48:55.338Z

This incident has been resolved.

investigating2025-05-01T19:30:54.947Z

We are continuing to investigate this issue.

investigating2025-05-01T19:29:24.919Z

We are currently investigating this issue.

Report: "LayerAI (LAI) withdrawals via BEP-20 are under maintenance"

Last update 2025-05-02T05:37:00.000Z

Update2025-05-02T05:37:00.000Z

We are continuing to investigate this issue.

Investigating2025-03-17T02:55:00.000Z

LayerAI (LAI) coin withdrawals via BEP-20 network are under maintenance

Apr 13, 2025

Report: "Crypto deposits maintenance"

Last update 2025-04-13T05:56:30.205Z

resolved2025-04-13T05:56:30.190Z

This incident has been resolved.

investigating2025-04-13T05:53:38.508Z

We are currently investigating this issue.

Report: "Solana (SOL) network withdrawals are under maintenance"

Last update 2025-04-13T05:56:15.844Z

resolved2025-04-13T05:56:15.828Z

This incident has been resolved.

identified2025-04-11T13:46:29.730Z

The issue has been identified and a fix is being implemented.

Report: "NEAR withdrawals are under maintenance"

Last update 2025-04-13T05:55:58.912Z

resolved2025-04-13T05:55:58.896Z

This incident has been resolved.

identified2025-04-09T13:15:45.306Z

The issue has been identified and a fix is being implemented.

Apr 10, 2025

Report: "CEX.IO Planned Maintenance"

Last update 2025-04-10T08:46:38.302Z

resolved2025-04-10T08:46:38.287Z

This incident has been resolved.

identified2025-04-09T08:04:38.975Z

CEX.IO will undergo scheduled maintenance from Wednesday, 9 Apr 2025 20:00:00 GMT to Thursday, 10 Apr 2025 00:00:00 GMT. During this time, CEX.IO services may be partially unavailable. Please plan your activities accordingly in advance. We apologize for any inconvenience and thank you for your patience.

Mar 24, 2025

Report: "CEX.IO Card Maintenance"

Last update 2025-03-24T19:23:59.389Z

resolved2025-03-24T19:23:59.371Z

This incident has been resolved.

investigating2025-03-24T16:33:28.433Z

We are continuing to investigate this issue.

investigating2025-03-24T16:32:54.832Z

All card-related operations are temporarily unavailable. We'll be back soon!

Mar 14, 2025

Report: "CEX.IO service maintenance"

Last update 2025-03-14T18:20:01.235Z

resolved2025-03-14T18:20:01.217Z

This incident has been resolved.

monitoring2025-03-14T16:57:23.353Z

A fix has been implemented and we are monitoring the results.

investigating2025-03-14T16:41:58.350Z

We are currently investigating this issue.

Mar 13, 2025

Report: "BTC and USDT deposit delays"

Last update 2025-03-13T17:21:27.460Z

resolved2025-03-13T17:21:27.444Z

This incident has been resolved.

investigating2025-03-13T15:27:25.030Z

We are currently investigating this issue.

Mar 6, 2025

Report: "PayPal deposits maintenance"

Last update 2025-03-06T16:15:45.623Z

resolved2025-03-06T16:15:45.611Z

This incident has been resolved.

investigating2025-03-05T14:20:53.978Z

We are currently investigating this issue.

Mar 3, 2025

Report: "CEX.IO Trade maintenance"

Last update 2025-03-03T15:10:37.497Z

resolved2025-03-03T15:10:37.478Z

This incident has been resolved.

identified2025-03-03T13:04:15.592Z

We are continuing to work on a fix for this issue.

identified2025-03-03T13:00:52.017Z

The issue has been identified and a fix is being implemented.

Report: "CEX.IO Login maintenance"

Last update 2025-03-03T15:09:26.125Z

resolved2025-03-03T15:09:26.109Z

This incident has been resolved.

identified2025-03-03T13:05:00.924Z

The issue has been identified and a fix is being implemented.

Feb 25, 2025

Report: "CEX.IO service maintenance"

Last update 2025-02-25T21:52:17.393Z

resolved2025-02-25T21:52:17.378Z

This incident has been resolved.

investigating2025-02-25T21:41:01.711Z

We are currently investigating this issue.

Feb 23, 2025

Report: "CEX.IO Maintenance"

Last update 2025-02-23T18:07:57.726Z

resolved2025-02-23T18:07:57.661Z

This incident has been resolved.

investigating2025-02-22T20:07:15.606Z

We are continuing to investigate this issue.

investigating2025-02-22T19:59:39.959Z

Some systems may be temporarily unavailable. We are actively working to resolve the issue.

Feb 18, 2025

Report: "CEX.IO Spot Trading/CEX.IO Prime/CEX.IO Margin Trading Maintenance"

Last update 2025-02-18T10:15:21.295Z

resolved2025-02-18T10:15:21.282Z

This incident has been resolved.

identified2025-02-18T09:15:23.097Z

Planned maintenance. Short interruptions can happen during the day.

Feb 3, 2025

Report: "BTC withdrawals maintenance"

Last update 2025-02-03T12:33:48.382Z

resolved2025-02-03T12:33:48.366Z

This incident has been resolved.

investigating2025-02-03T07:20:03.184Z

We are currently investigating this issue.

Jan 30, 2025

Report: "BTC withdrawals maintenance"

Last update 2025-01-30T17:17:12.960Z

resolved2025-01-30T17:17:12.944Z

This incident has been resolved.

investigating2025-01-30T11:20:13.204Z

We are currently investigating this issue.

Jan 27, 2025

Report: "CEX.IO Card Maintenance"

Last update 2025-01-27T22:51:27.642Z

resolved2025-01-27T22:51:27.627Z

This incident has been resolved.

investigating2025-01-27T20:27:19.588Z

Card-related operations may be temporarily unavailable at this time. We’ll be back soon!

Jan 20, 2025

Report: "CEX.IO transactions processing maintenance"

Last update 2025-01-20T13:50:47.340Z

resolved2025-01-20T13:50:47.327Z

This incident has been resolved.

identified2025-01-20T13:01:53.015Z

The issue has been identified and a fix is being implemented.

Report: "Ethereum network transactions maintenance"

Last update 2025-01-20T09:47:31.683Z

resolved2025-01-20T09:47:31.666Z

This incident has been resolved.

identified2025-01-20T08:24:58.528Z

The issue has been identified and a fix is being implemented.

Jan 19, 2025

Report: "CEX.IO system maintenance"

Last update 2025-01-19T14:37:09.868Z

resolved2025-01-19T14:37:09.850Z

This incident has been resolved.

investigating2025-01-19T14:27:11.333Z

We are currently investigating this issue.

Jan 18, 2025

Report: "CEX.IO system maintenance"

Last update 2025-01-18T12:26:49.095Z

resolved2025-01-18T12:26:49.078Z

This incident has been resolved.

investigating2025-01-18T11:03:39.988Z

We are currently investigating this issue.

Jan 14, 2025

Report: "CEX.IO system maintenance"

Last update 2025-01-14T14:09:21.773Z

resolved2025-01-14T14:09:21.753Z

This incident has been resolved.

identified2025-01-14T14:09:13.174Z

We are continuing to work on a fix for this issue.

identified2025-01-14T13:46:43.909Z

We are continuing to work on a fix for this issue.

identified2025-01-14T12:04:09.751Z

The issue has been identified and a fix is being implemented.

Jan 9, 2025

Report: "Card withdrawals maintenance"

Last update 2025-01-09T14:01:28.772Z

resolved2025-01-09T14:01:28.755Z

This incident has been resolved.

investigating2025-01-09T08:43:41.380Z

We are currently investigating this issue.

Dec 23, 2024

Report: "Card transactions processing maintenance"

Last update 2024-12-23T14:38:51.719Z

resolved2024-12-23T14:38:51.703Z

This incident has been resolved.

investigating2024-12-23T13:17:11.105Z

We are currently investigating this issue.

Dec 18, 2024

Report: "SOL transactions maintenance"

Last update 2024-12-18T08:12:01.748Z

resolved2024-12-18T08:12:01.735Z

This incident has been resolved.

identified2024-12-12T11:29:32.952Z

The issue has been identified and a fix is being implemented.

Dec 17, 2024

Report: "Transactions processing maintenance"

Last update 2024-12-17T16:18:24.018Z

resolved2024-12-17T16:18:23.998Z

This incident has been resolved.

investigating2024-12-17T16:07:49.722Z

We are currently investigating this issue.

Report: "DASH transactions maintenance"

Last update 2024-12-17T08:49:43.623Z

resolved2024-12-17T08:49:43.606Z

This incident has been resolved.

investigating2024-12-09T13:25:34.903Z

We are currently investigating this issue.

Dec 12, 2024

Report: "CEX.IO Card Maintenance"

Last update 2024-12-12T18:35:54.719Z

resolved2024-12-12T18:35:54.701Z

This incident has been resolved.

identified2024-12-12T17:45:10.572Z

The issue has been identified and a fix is being implemented.

investigating2024-12-12T17:25:10.556Z

All card-related operations are temporarily unavailable at this time.

Dec 5, 2024

Report: "Card transactions maintenance"

Last update 2024-12-05T18:40:25.584Z

resolved2024-12-05T18:40:25.566Z

This incident has been resolved.

investigating2024-12-05T17:45:48.506Z

We are currently investigating this issue.

Report: "FasterPayments withdrawals are partially unavailable"

Last update 2024-12-05T09:53:15.104Z

resolved2024-12-05T09:53:15.089Z

This incident has been resolved.

identified2024-12-05T09:30:49.974Z

Please contact support if your payment is canceled

Dec 3, 2024

Report: "Skrill and Epay withdrawals maintenance"

Last update 2024-12-03T10:00:58.249Z

resolved2024-12-03T10:00:58.225Z

This incident has been resolved.

investigating2024-12-02T13:51:02.125Z

We are currently investigating this issue.

Dec 2, 2024

Report: "Bank withdrawals maintenance"

Last update 2024-12-02T13:44:11.356Z

resolved2024-12-02T13:44:11.334Z

This incident has been resolved.

investigating2024-12-02T11:50:44.988Z

We are currently investigating this issue.

Nov 28, 2024

Report: "XRP withdrawals maintenance"

Last update 2024-11-28T11:00:11.651Z

resolved2024-11-28T11:00:11.637Z

This incident has been resolved.

investigating2024-10-25T12:11:05.738Z

We are currently investigating this issue.

Nov 27, 2024

Report: "MERC operation's maintenance"

Last update 2024-11-27T16:37:54.048Z

resolved2024-11-27T16:37:54.027Z

This incident has been resolved.

investigating2024-08-10T05:22:59.258Z

We understand the inconvenience this may cause and appreciate your patience and understanding as we work to enhance our services. Please be assured that your funds and assets will remain secure throughout the maintenance period. We will notify you as soon as the maintenance is completed and operations are fully restored. Affected Services: Trade Deposits Withdrawals

Nov 25, 2024

Report: "CEX.IO Verification Flow Disruption"

Last update 2024-11-25T15:29:39.633Z

resolved2024-11-25T15:29:39.617Z

This incident has been resolved.

identified2024-11-25T15:21:09.682Z

We are currently experiencing an issue affecting the verification flow on the CEX.IO App. Our team is actively working to resolve it as quickly as possible. We apologize for any inconvenience caused and appreciate your patience.

investigating2024-11-25T12:40:29.281Z

We are currently experiencing an issue affecting the verification flow on both web and mobile. Our team is actively working to resolve it as quickly as possible. We apologize for any inconvenience caused and appreciate your patience.

Nov 14, 2024

Report: "DOGS, HMSTR, and NOT withdrawals maintenance"

Last update 2024-11-14T08:49:41.675Z

resolved2024-11-14T08:49:41.659Z

This incident has been resolved.

investigating2024-10-30T15:43:27.320Z

We are currently investigating this issue.

Nov 11, 2024

Report: "CEX.IO Wallet and Spot trading. High Demand Alert"

Last update 2024-11-11T22:32:05.507Z

resolved2024-11-11T22:32:05.491Z

This incident has been resolved.

identified2024-11-11T21:58:56.505Z

We’re currently experiencing some issues with Trade and Wallet services due to high demand. Our team is actively working to get everyone back on track as soon as possible!

Oct 30, 2024

Report: "ERC-20 tokens withdrawals maintenance"

Last update 2024-10-30T17:05:02.163Z

resolved2024-10-30T17:05:02.145Z

This incident has been resolved.

investigating2024-10-30T15:39:18.407Z

We are continuing to investigate this issue.

investigating2024-10-30T15:12:20.510Z

We are currently investigating this issue.

Oct 24, 2024

Report: "CEX.IO Spot and Margin Trading - Reporting data maintenance"

Last update 2024-10-24T12:05:48.787Z

resolved2024-10-24T12:05:48.773Z

This incident has been resolved.

monitoring2024-10-24T11:31:00.749Z

A fix has been implemented and we are monitoring the results.

identified2024-10-24T10:05:23.446Z

The issue has been identified and a fix is being implemented.

Oct 2, 2024

Report: "ZIL transactions maintenance"

Last update 2024-10-02T11:17:07.365Z

resolved2024-10-02T11:17:07.350Z

This incident has been resolved.

investigating2024-10-01T17:47:44.979Z

We are currently investigating this issue.

Sep 9, 2024

Report: "MATIC operation's maintenance"

Last update 2024-09-09T16:27:18.914Z

resolved2024-09-09T16:27:18.899Z

This incident has been resolved.

investigating2024-09-02T10:28:57.126Z

Token under migration to POL

Aug 28, 2024

Report: "CEX.IO Spot Trading maintenance"

Last update 2024-08-28T16:18:48.395Z

resolved2024-08-28T16:18:48.380Z

This incident has been resolved.

investigating2024-08-28T16:03:33.072Z

We are currently investigating this issue.