Is Buildium Down Right Now? Check if there is a current outage ongoing.

Our phone support provider is currently experiencing an outage. While we work with them to restore phone support, if you need assistance please email ticketsupport@buildium.com.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

You may be experiencing slowness in Buildium Mobile applications and the API. Our team is actively working to resolve this issue as quickly as possible.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We’re aware of ongoing slowness in Buildium. An update to improve performance has been made. We're continuing to work on a full resolution.

We are continuing to investigate this issue.

You may be experiencing slowness in Buildium. We are working to resolve this as soon as possible.

This incident has been resolved.

Slowness has been mitigated, and we are currently monitoring for any further issues.

We are continuing to investigate this issue.

You may be experiencing slowness in Buildium. We are working to resolve this as soon as possible.

This incident has been resolved.

Our phone support provider has resolved the issue Phone support is now available and we will continue to monitor the situation

We are currently experiencing issues with our phone provider. At this time, please submit a support case for assistance. We apologize for the inconvenience and are working with our provider to resolve this issue as soon as possible

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We identified an issue causing slower performance in Buildium for some users. We are working on updates to resolve this problem.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We identified an issue that may be causing slow performance in Buildium for some users. We are working on updates to resolve this problem.

This incident has been resolved.

Slowness in the system has been addressed, and we shall monitor Buildium for any ongoing issues.

You may be experiencing some limited slowness in Buildium. We are working to resolve this as soon as possible.

This incident has been resolved.

Slowness has been mitigated, and we are currently monitoring for any further issues.

You may be experiencing slowness in Buildium. We are working to resolve this as soon as possible.

This incident has been resolved.

We were able to identify what caused this issue, and have implemented a fix. We will monitor our performance to ensure there are no lingering effects of the outage.

We are aware of an issue that is preventing users from accessing their Buildium accounts. Our engineers are working to restore service as soon as possible. We apologize for any inconvenience this may cause.

This incident has been resolved.

The performance issues with our billing system, Zuora, have been resolved. You should now be able to make changes to your subscription and access billing reports.

We are continuing to investigate this issue.

Our billing system, Zuora, is currently experiencing performance issues. You may be unable to make changes to your subscription or access billing reports at this time. For more information, visit Zuora's status page: https://trust.zuora.com/incidents/l1pm8cjkh9ln

This incident has been resolved.

The delay in processing items in Buildium due to global partner outages has been solved. We are now monitoring for any continued issues.

Our task handlers are processing items following our partner's delay, and we expect to complete these requests soon.

We are investigating a delay in processing items in Buildium due to global partner outages. Please do not resubmit a payment; the system is adding payments in the order that they were submitted. Affected areas: Process recurring credit card payments Late fees posting Epay Limits alerts Daily Notifications

This incident has been resolved.

We are aware of an issue that is impacting our open API. Our developers are aware and are actively working on a fix. During this time, you may see 500 errors when making API requests.

This incident has been resolved.

Slowness has been mitigated, and we are currently monitoring for any further issues.

We are actively investigating issues with slowness in Buildium as a top priority and will provide updates once we have more information.

We are continuing to investigate this issue.

We are actively investigating the Buildium issue and are committed to resolving it with utmost urgency.

We are continuing to investigate this issue.

You may be experiencing slowness in Buildium. We are working to resolve this as soon as possible.

This incident has been resolved.

Our developers were able to implement a fix, and we are no longer seeing error messages in Buildium. We will continue to monitor for any additional impact.

We are aware of an issue that is causing several errors in Buildium. We are actively working on a fix, and will have an update shortly.

We believe the issue with EFT transactions encountering an 'Oops' error has been resolved. All transactions should now process normally. We apologize for any inconvenience this may have caused.

We are aware some EFT transactions are encountering an "Oops" Error and being declined. Our team is actively investigating the cause. We apologize for any inconvenience and will update this message once resolved.

This incident has been resolved.

Our partner for screenings is making progress with our resolution. We are actively exploring and implementing options to expedite the resolution.

We have identified the problem and are currently working on implementing a solution

Enhanced Tenant Screening services are temporarily unavailable. We apologize for the inconvenience and appreciate your patience while we work on a quick resolution.

This incident has been resolved.

We are having an issue with our phone service provider, that may mean agents are not able to hear you, and vice versa. We are working with our service provider to resolve this issue as quickly as possible. While we work on this issue, please consider creating a support case, by emailing support@buildium.com.

This incident has been resolved.

All of the remaining scheduled ACH and Credit Card payments have been processed.

We are continuing to work on processing remaining scheduled payments. We expect these payments to be processed in the next 30 minutes.

We are continuing to work on processing all remaining ACH and Credit Card Payments. We currently expect all scheduled payments to be processed in the next hour.

We are investigating a delay in resident payment processing; please do not resubmit a payment; the system is adding payments in the order that they were submitted. We expect this process to take two more hours to process these items.

This incident has been resolved.

We have corrected the login issue. We are monitoring for any further issues

We have identified the issue and will correct login access. You will see a period of slowness in Buildium while we correct this issue.

We are aware of a login issue for some clients using Google. We are actively looking to correct this issue. Please try to refresh the page on login to attempt access.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

You may be experiencing slowness in Buildium. We are working to resolve this as soon as possible.

All Buildium applications were unavailable from 10:35 PM ET to 11:00 PM ET unexpectedly due to system issue.

Our phone support provider has resolved the issue, and phone support is now available.

We are currently experiencing issues with our phone provider. At this time, please submit a support case for assistance. We apologize for the inconvenience and are working with our provider to resolve this issue as soon as possible.

This incident has been resolved.

We are continuing to monitor for any further issues.

You may be experiencing slowness in Buildium. We are working to resolve this as soon as possible.

A fix has been implemented, and we are monitoring the results but could still see a fall over slowness from the issue.

You may be experiencing slowness in Buildium. We are working to resolve this as soon as possible.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are working to resolve the slowness within Buildium.

You may be experiencing slowness in Buildium. We are working to resolve this as soon as possible.

This incident has been resolved.

We have added a fix to correct this slowness and will continue to monitor this slowdown issue.

We have seen the slowness in Buildium be significantly reduced, but we are still looking into its cause to prevent further issues.

We are continuing to investigate the issue around slowness on page loads.

You may be experiencing slowness in Buildium. Our developers are working to resolve this as soon as possible.

This incident has been resolved.

We are Identifying the issue and working to correct the slowness. Account access should be dramatically faster now.

You may be experiencing slowness in Buildium. Our developers are investigating, and we will update this message when we have more information.

This incident is resolved.

Our phone provider has added mitigation measures in place, and we are seeing recovery with phone support.

We are currently experiencing issues with our phone provider. At this time, please submit a support case for assistance. We apologize for the inconvenience and are working with our provider to resolve this issue as soon as possible. Need help? Submit a support ticket- https://help.buildium.com/hc/s/contactsupport

This incident has been resolved.

We have identified the issue and have taken steps to restore access. You should see normal operations in the system, and we shall continue to monitor the issue.

You may be experiencing slowness in Buildium. Our developers are working to resolve this as soon as possible.

This incident has been resolved.

We are continuing to monitor for any further issues.

Connectivity issues have been corrected. We continue to monitor for problems.

The issue has been identified, and we are working to restore full functionality.

We are investigating network connectivity issues, and Buildium access could be intermittent.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are aware of a login issue for some clients. We are actively looking to correct this issue.

This incident has been resolved.

We are currently experiencing issues with our phone provider. At this time, please submit a support case for assistance. We apologize for the inconvenience and are working with our provider to resolve this issue as soon as possible.

This incident has been resolved.

We are no longer seeing slowness in Buildium accounts. We will continue to monitor performance to ensure this issue is fully resolved.

You may be experiencing slowness in Buildium. Our developers are investigating, and we will update this message when we have more information.

Api Outage due to "Amazon API Gateway" has been resolved.

Buildium API is functioning again. AWS has not officially marked the incident as closed; however, the Buildium API is working. We are monitoring the API performance.

Buildium's open API is currently down due to a provider Outage via "Amazon API Gateway". We are actively investigating.

The issue has been fully resolved by our phone support provider.

We are seeing recovery to the phone systems. We will continue to monitor the situation.

Update - We are able to observe some improvements, but some delay assigning Inbound calls to agents might still be noticed currently for a subset of customers.

Update - We are continuing to work on a fix for our support phone issue. We will provide an update as soon as we have more details.

The issue has been identified. Mitigation steps are in progress. We will provide an update as soon as we have more details.

Notice: We are currently experiencing issues with our phone system Provider. Please submit a support ticket by emailing ticketsupport@buildium.com. We are actively working on a solution, thank you for your patience.

This incident has been resolved.

Performance has begun to return to normal, we will continue to monitor.

We are continuing to investigate the slowness in Buildium and are treating this as a critical issue.

You may be experiencing slowness in Buildium. Our developers are investigating, and we expect any slow performance to be resolved shortly.

Our phone support system is fully operational.

Our Phone system has returned to operational status, we will continue to monitor.

We are currently experiencing issues with our phone system. Please submit a support ticket by emailing ticketsupport@buildium.com. We are actively working on a solution, thank you for your patience.

We are currently experiencing issues with our phone system. Please submit a support ticket by emailing ticketsupport@buildium.com. We are actively working on a solution, thank you for your patience.

Our partner has let us know that they were able to resolve this issue.

We are aware of an issue that is preventing our Analytics Hub and Task Analytics tab from loading information. We have determined that this issue originates from an integration with a 3rd party. We will update this message when they have resolved the issue.

This incident has been resolved.

Site performance has returned to normal and we will continue to monitor it.

This issue may prevent some Buildium customers from accessing their accounts at all, while others might experience slowness. We are continuing to investigate this, and are working on getting it resolved as soon as possible.

You may be experiencing slowness in Buildium. Our developers are investigating, and we expect any slow performance to be resolved shortly.

Our 3rd party partner was able to resolve the issue, and access to the Analytics Hub and the analytics tab on the tasks page are now working as expected.

We are continuing to work on a solution for this issue. We have determined that this issue originates from an integration with a 3rd party. We will update this message when they have resolved the issue. In addition to the Analytics Hub, we have also identified that this issue also affects the analytics tab on the tasks page.

We are aware of an issue that is preventing our Analytics Hub from working correctly. Our developers are actively working on a solution.

This incident has been resolved.

Performance has been restored to our phone service. We are continuing to monitor for any remaining problems.

Our phone support system is currently experiencing degraded performance. If you experience dead air, please hang up and try again. If you cannot connect, an agent will attempt to call you back. You may also email ticketsupport@buildium.com, and we will get back to you as soon as possible.

This incident has been resolved.

Site performance has returned to normal and we will continue to monitor it.

We are continuing to investigate this issue. This issue is also preventing users from accessing our API. We are treating this as a critical issue, and are working towards a resolution. This issue is not affecting public sites or residents, and their ability to access their portal.

This issue is preventing some users from accessing their accounts, and from logging into Buildium or using the Buildium mobile app. We are treating this as a critical issue, and are working towards a resolution.

You may be experiencing slowness in Buildium. Our developers are investigating, and we expect any slow performance to be resolved shortly.

This incident has been resolved.

Site performance has returned to normal and we will continue to monitor it.

We are continuing to investigate the slowdown we are seeing in Buildium. This issue continues to prevent users from accessing their accounts, logging into Buildium, and our API. Both Manager and Resident Mobile app access have also been disabled. We are treating this as a critical issue, and are working towards a resolution.

Performance has improved slightly however we are still seeing slowness and continue to investigate.

This issue is also preventing users from accessing our API in addition to their accounts, and from logging into Buildium. We are treating this as a critical issue, and are working towards a resolution.

This issue is preventing users from accessing their accounts, and from logging into Buildium. We are treating this as a critical issue, and are working towards a resolution.

We are continuing to investigate this issue.

You may be experiencing slowness in Buildium. Our developers are investigating, and we expect any slow performance to be resolved shortly.

This incident has been resolved.

Twilio is reporting that they have resolved this issue, and are monitoring for any additional errors. For more information, please go to Twilio's status page: https://status.twilio.com/incidents/zmz5c9prz8mm

We are experiencing issues delivering and sending SMS messages via our partner, Twilio. Please access 2FA codes via phone call or Authenticator app, by clicking on "having trouble?" from the 2FA code page. For more information, please go to Twilio's status page: https://status.twilio.com/incidents/zmz5c9prz8mm

This incident has been resolved.

Our developers have released a fix for this issue. New and updated listings should be reflected on Zillow in 24 - 48 hours, per usual. We will continue to monitor this integration for any additional issues.

We’ve identified an issue with our listings partner, Zillow, that prevents the ability to add, edit, and remove listings. We are working with their team on a resolution.

This incident has been resolved.

We have restored search functionality. We are continuing to monitor this situation.

We are currently aware of an issue that is affecting our global search tool. Our developers are aware and are working on a solution.

This incident has been resolved.

Our telephone support vendor believes they have resolved this issue. We will continue to monitor phone performance for additional errors.

Our telephone support vendor is currently experiencing intermittent issues with connectivity. If you are unable to connect to a Customer Care Agent, please reach out via a support case. You can submit a case by navigating to settings in the upper right hand corner, and selecting "Contact Support".

This incident has been resolved.

We have made an update, and users should be able to log into Buildium, and navigate normally. We will continue to monitor performance to make sure this has been resolved.

We have also identified that this issue is also affecting our Open API. Requests made to the API will likely time out.

This issue is preventing users from accessing their accounts, and from logging into Buildium. We are treating this as a critical issue, and are working towards a resolution.

You may be experiencing slowness in Buildium. Our developers are investigating, and we expect any slow performance to be resolved shortly.

This incident has been resolved.

We have restored search functionality. We are continuing to monitor this situation.

We are currently aware of an issue that is affecting our global search tool. Our developers are aware and are working on a solution.

This incident has been resolved.

We have resolved the issue with slowness in Buildium. We will continue to monitor system performance to ensure the issue is fully resolved.

You may be experiencing slowness in Buildium. Our developers are investigating.

We have resolved the issue with slowness in Buildium. We will continue to monitor system performance to ensure the issue is fully resolved.

You may be experiencing slowness in Buildium. Our developers are investigating, and we expect any slow performance to be resolved shortly.

This incident has been resolved.

We have resolved the issue with slowness in Buildium. We will continue to monitor system performance to ensure the issue is fully resolved.

You may be experiencing slowness in Buildium. We expect any slow performance to be resolved soon.