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Incident History

Report: "Low Code Automation - Builds is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "App Live is facing issues"

Last update
investigating

We are currently investigating this issue.

Report: "App Live is facing issues"

Last update
investigating

We are currently investigating this issue.

Report: "App Live is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Automate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "App Live is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "App Live is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "App Live is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "App Live is facing issues"

Last update
investigating

We are currently investigating this issue.

Report: "App Live is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "App Live is facing issues"

Last update
investigating

We are currently investigating this issue.

Report: "App Live is facing issues"

Last update
investigating

We are currently investigating this issue.

Report: "App Live is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Observability API - Dashboard marked DOWN!"

Last update
investigating

We are currently investigating this issue.

Report: "App Live is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Automate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Observability API - Dashboard marked DOWN!"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "App Automate is facing issues"

Last update
investigating

We are currently investigating this issue.

Report: "Live is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "App Live is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "App Live is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "AppAutomate is facing issues"

Last update
investigating

We are currently investigating this issue.

Report: "Low Code Automation - Builds is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Low Code Automation - Test Creation is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Observability API - Dashboard marked DOWN!"

Last update
investigating

We are currently investigating this issue.

Report: "Automate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Live is facing issues"

Last update
investigating

We are currently investigating this issue.

Report: "Test Management is facing issues"

Last update
investigating

We are currently investigating this issue.

Report: "Observability API - Dashboard marked DOWN!"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Observability API - Dashboard marked DOWN!"

Last update
investigating

We are currently investigating this issue.

Report: "Test Management is facing issues"

Last update
investigating

We are currently investigating this issue.

Report: "App Live is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Test Management is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Test Management is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Observability API - Dashboard marked DOWN!"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Observability API - Dashboard marked DOWN!"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Observability API - Dashboard marked DOWN!"

Last update
investigating

We are currently investigating this issue.

Report: "Accessibility Testing - Ingestion is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Automate is facing issues"

Last update
investigating

We are currently investigating this issue.

Report: "App Automate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Automate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Automate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "App Live is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "App Live is facing issues"

Last update
investigating

We are currently investigating this issue.

Report: "Design Accessibility toolkit is facing issues."

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investigating

We are currently investigating this issue.

Report: "Automate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "AppAutomate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "AppAutomate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "AppAutomate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Observability API - Dashboard marked DOWN!"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Accessibility Testing - Ingestion is facing issues"

Last update
investigating

We are currently investigating this issue.

Report: "Accessibility Testing - Ingestion is facing issues"

Last update
investigating

We are currently investigating this issue.

Report: "Observability Consumer - Test Data Ingestion marked DOWN!"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Test Management is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Test Management is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Notification Disruption (Email & Slack)"

Last update
resolved

Details: Between August 1st and 4th, Test Reporting and Analytics users may not have received notifications via Email and Slack. A recent system update intended to improve performance inadvertently impacted the notification delivery pipeline, preventing messages from being dispatched via Email and Slack. Impact: Email and Slack notifications were not sent during the affected period. Other platform functionalities and channels remained fully operational. No user data was impacted. Resolution: The issue was identified and resolved on August 4th. Notification services have since been restored and are functioning as expected. We apologise for any inconvenience caused and thank you for your continued support.

Report: "Observability Consumer - Test Data Ingestion marked DOWN!"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Low Code Automation - Builds is facing issues"

Last update
investigating

We are currently investigating this issue.

Report: "Low Code Automation - Builds is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Low Code Automation - Builds is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Live is facing issues"

Last update
investigating

We are currently investigating this issue.

Report: "Observability Consumer - Test Data Ingestion marked DOWN!"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "App Automate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "AppAutomate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "AppAutomate is facing issues"

Last update
investigating

We are currently investigating this issue.

Report: "Observability Consumer - Test Data Ingestion marked DOWN!"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "App Live is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Automate is facing issues"

Last update
investigating

We are currently investigating this issue.

Report: "Automate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Automate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Test Management is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Automate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "App Live is facing issues"

Last update
investigating

We are currently investigating this issue.

Report: "Automate is facing issues"

Last update
investigating

We are currently investigating this issue.

Report: "Testhub Ingestor - Test Data Ingestion marked DOWN!"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Testhub Ingestor - Test Data Ingestion marked DOWN!"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Testhub Ingestor - Test Data Ingestion marked DOWN!"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Testhub Ingestor - Test Data Ingestion marked DOWN!"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Testhub Ingestor - Test Data Ingestion marked DOWN!"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Automate is facing issues"

Last update
investigating

We are currently investigating this issue.

Report: "Automate is facing issues"

Last update
investigating

We are currently investigating this issue.

Report: "Automate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Automate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Automate is facing issues"

Last update
investigating

We are currently investigating this issue.

Report: "Automate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Automate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Website Scanner Dashboard is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Website Scanner Dashboard is facing issues"

Last update
investigating

We are currently investigating this issue.

Report: "AppAutomate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Accessibility Testing - Ingestion is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Partial dashboard data unavailability"

Last update
investigating

We are currently investigating this issue.

identified

We are currently investigating an issue where some older projects, builds, or sessions are not visible on the dashboard. This may impact users trying to access historical data. Our team is actively working to identify the root cause and restore full visibility as soon as possible. We will provide further updates shortly.

Report: "Observability API - Dashboard marked DOWN!"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Observability API - Dashboard marked DOWN!"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Observability API - Dashboard marked DOWN!"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Test Reporting and Analytics Degraded Performance"

Last update
resolved

Between June 23, 16:05 UTC and June 25, 10:30 UTC, we experienced build processing delays in Test Reporting and Analytics. A backend processing issue caused builds to be delayed in the "Analysing" state and impacted Failure Category Analysis, which also affected the following triggers: Quality Gates with Failure Categories in the profile Webhooks with Failure Category trigger Alerts notifications The incident is now resolved, and performance has returned to normal. We sincerely apologize for the disruption and have taken steps to prevent future occurrences.

Report: "Test Reporting and Analytics Degraded Performance"

Last update
resolved

The issue has now been fully resolved, and service is operating normally. We sincerely apologize for the disruption and have taken steps to prevent future occurrences.

investigating

Between June 17, 17:00 UTC and June 19, 11:05 UTC, Test Reporting and Analytics experienced performance degradation due to a problem in our data processing pipeline. This caused some builds to remain in the "Analysing" state for extended periods and impacted features such as Failure Category, which also affected the following triggers: Quality Gates with Failure Categories in the profile Webhooks with Failure Category trigger Alerts notifications

Report: "Live is facing issues"

Last update
investigating

We are currently investigating this issue.

Report: "Automate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Automate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Automate is facing issues"

Last update
investigating

We are currently investigating this issue.

Report: "Test Management is facing issues"

Last update
investigating

We are currently investigating this issue.

Report: "Low Code Automation - Builds is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "App Automate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Accessibility Testing - Ingestion is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Accessibility Testing - Ingestion is facing issues"

Last update
investigating

We are currently investigating this issue.

Report: "Accessibility Testing - Ingestion is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Accessibility Testing - Ingestion is facing issues"

Last update
investigating

We are currently investigating this issue.

Report: "Accessibility Testing - Ingestion is facing issues"

Last update
investigating

We are currently investigating this issue.

Report: "App Live is facing issues"

Last update
investigating

We are currently investigating this issue.

Report: "Automate is facing issues"

Last update
investigating

We are currently investigating this issue.

Report: "Live is facing issues"

Last update
investigating

We are currently investigating this issue.

Report: "Automate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "App Automate is facing issues"

Last update
investigating

We are currently investigating this issue.

Report: "Live is facing issues"

Last update
investigating

We are currently investigating this issue.

Report: "Live is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Automate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Automate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Live is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "App Live is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "App Live is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Automate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "App Automate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "App Automate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "AppAutomate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Automate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "AppAutomate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "App Automate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Automate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Automate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Low Code Automation - Builds is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Test Management is facing issues"

Last update
Resolved

This incident has been resolved.

Investigating

We are currently investigating this issue.

Report: "App Automate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Live is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Live is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "App Live is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Live is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Automate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "App Automate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "App Automate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Automate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "App Automate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Automate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "[TEST] This is test incident message"

Last update
Investigating

[TEST] This is test incident description

Report: "App Live is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "App Live is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Accessibility Testing - Ingestion is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Automate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Accessibility Testing - Ingestion is facing issues"

Last update
Investigating

We are currently investigating this issue.

Report: "App Automate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "App Automate is facing issues"

Last update
Investigating

We are currently investigating this issue.

Report: "TCM - Dashboard marked DOWN!"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "TCM - Dashboard marked DOWN!"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "TCM - Dashboard marked DOWN!"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "TCM - Dashboard marked DOWN!"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "TCM - Dashboard marked DOWN!"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "TCM - Dashboard marked DOWN!"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "TCM - Dashboard marked DOWN!"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "TCM - Dashboard marked DOWN!"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "TCM - Dashboard marked DOWN!"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "TCM - Dashboard marked DOWN!"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "TCM - Dashboard marked DOWN!"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "TCM - Dashboard marked DOWN!"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "TCM - Dashboard marked DOWN!"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "TCM - Dashboard marked DOWN!"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "TCM - Dashboard marked DOWN!"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "TCM - Dashboard marked DOWN!"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "TCM - Dashboard marked DOWN!"

Last update
Resolved

This incident has been resolved.

Investigating

We are currently investigating this issue.

Report: "App Live is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "App Live is facing issues"

Last update
Investigating

We are currently investigating this issue.

Report: "Automate is facing issues"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Low Code Automation - Builds is facing issues"

Last update
Investigating

We are currently investigating this issue.

Report: "Observability API - Dashboard marked DOWN!"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Observability API - Dashboard marked DOWN!"

Last update
Resolved

This incident has been resolved.

Investigating

We are currently investigating this issue.

Report: "AppLive is facing issues"

Last update
resolved

We're back! Everything should be up and running.

investigating

We are currently investigating this issue.

Report: "AppLive is facing issues"

Last update
Resolved

We're back! Everything should be up and running.

Investigating

We are currently investigating this issue.

Report: "Automate is facing issues"

Last update
resolved

We're back! Everything should be up and running.

investigating

We are currently investigating this issue.

Report: "AppAutomate is facing issues"

Last update
Resolved

We're back! Everything should be up and running.

Investigating

We are currently investigating this issue.

Report: "Automate is facing issues"

Last update
Resolved

We're back! Everything should be up and running.

Investigating

We are currently investigating this issue.

Report: "Live is facing issues"

Last update
Resolved

We're back! Everything should be up and running.

Investigating

We are currently investigating this issue.

Report: "App Accessibility is facing issues"

Last update
Resolved

Certain scans were failing for App Accessibility repeatedly leading to an infinite retry. The issue was resolved within 23mins.