Is Brivo Down Right Now? Check if there is a current outage ongoing.

Brivo realtime database is currently affected by an outage at one of our service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.

We are aware of major disruptions to our Brivo Smart Home service. We are actively investigating the root cause

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be performing scheduled maintenance on Brivo Access and Account Configuration Tool during a 30-minute window beginning at 9:30 p.m. ET on Tuesday, May 27, 2025. We expect no disruptions to Brivo services during that time.

This incident has been resolved.

A fix has been implemented by our service provider, and we are monitoring the results.

Account Configuration Tool and Brivo Install App are currently affected by an outage at one of our service providers. Customers may experience issues commissioning offline locks and registering offline sites. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently working on resolving issues with Brivo Smart Home. Customers may experience issues while using the Brivo Smart Home or connecting to their devices.

This incident has been resolved.

A fix has been implemented by the service provider and we are monitoring the results.

Brivo Access, Brivo API, and Partner Portal are currently affected by an outage at one of our service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.

We are continuing to work on a fix for this issue.

We are continuing to work on a fix for this issue.

This issue has been identified as an outage at one of our service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.

We are currently working on resolving an issue affecting Brivo Access and API. Users may experience degraded performance using Event Tracker, Dashboard, Reporting, and API.

We've verified that creation of Android wallet passes are working as expected

We are currently working on resolving issues with Android NFC Wallet pass creation. Users may experience difficulty adding new NFC Wallet passes at this time.

This incident has been resolved.

A fix has been implemented, and we are monitoring the results.

We are currently working on resolving issues with adding Brivo Wallet Passes. Users may experience latency adding new Brivo Wallet Passes at this time.

Yardi integrations now work as expected

We are currently experiencing an outage with our Yardi integration. We have identified the root cause of the issue, and are working to restore the service as soon as possible

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are investigating degraded performance of the Brivo API, which is causing some mobile pass redemptions to fail.

Gateways are operating normally.

Gateways are coming back online and we will be monitoring until all gateways are back and the response time is back to normal

We are seeing a number of gateways offline. We are investigating

This incident has been resolved.

We have taken steps to resolve this issue and we are continuing to monitor the results.

We are currently investigating issues with obtaining video from the Eagle Eye Networks API Service.

This incident has been resolved.

A fix has been implemented, and we are monitoring the results.

We are continuing to work on a fix for this issue.

Brivo Wallet Pass is currently affected by an outage at one of our service providers. We are monitoring the situation and coordinating with our partner to restore service as soon as possible. Customers may experience issues adding Brivo Wallet Pass on Android devices.

This incident has been resolved.

A fix has been implemented and the issue has been resolved. We are monitoring the situation to ensure there are no remaining problems.

We're currently experiencing some system slowdowns with Brivo Smart Home and connected gateways that may be impacting your experience. Our team is actively working to identify and resolve the issue as quickly as possible.

All known impacts of this outage have been resolved. We are continuing a heightened state of monitoring but are closing this issue.

A fix has been implemented and we are monitoring the results.

Brivo API is currently affected by an outage at one of our service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We continue to work to resolve the issue. It appears to be limited to Eagle Eye Networks users on a specific EEN cluster.

We are currently working on resolving issues with obtaining video from the Eagle Eye Networks API Service.

System is performing as expected.

We have resolved the issue that prevented our system from communicating with our gateways. System is now performing as expected and we are monitoring our servers closely.

We have identified the cause of the issue and our team is actively working towards a full restoration of functionalities.

We are currently experiencing a service disruption impacting Brivo Gateway communication with our servers. We have identified the cause of the issue and our team is actively working towards a full restoration of functionalities.

This incident has been resolved.

A fix has been implemented, and we are monitoring the results. Some users may see duplicate events, and we are investigating.

The issue has been identified and a fix is being implemented.

We are currently investigating reports of increased latency for new events appearing in Brivo Access.

This incident has been resolved

We've fixed the root cause of the outage (3rd party infrastructure component failure). Gateways are back online, we are monitoring.

We are seeing a large amount of gateways offline. We are continuing to investigate

We are seeing degraded performance on our Smart Home servers and are investigating the root cause.

All issues affecting Eagle Eye video connections have been resolved.

All issues affecting Eagle Eye video connections have been resolved. Brivo will continue to monitor to ensure there are no further interruptions in video connectivity.

We are actively working to resolve issues preventing some customers from viewing their Eagle Eye cameras in Brivo Access. We anticipate that full functionality will be restored within the next 24-48 hours.

Brivo has received reports that some customers are experiencing errors when viewing their cameras or video in Brivo Access. We have identified the root cause of these errors and are working to ensure all cameras are available in Brivo Access.

This incident has been resolved.

We have taken steps to resolve this issue and we will continue to monitor the results. All panels are now back online and connected to Brivo servers.

Brivo has identified an issue affecting some cloud services. Customers may see connection issues with Mercury panels and resellers may be unable to use some features in Partner Portal. All affected panels will continue to operate in offline status.

This incident has been resolved.

We continue to monitor the recovery of Smart Home gateways. We will close out the incident upon full system recovery.

A fix has been implemented and we are monitoring the results.

We are currently investigating issues with Brivo Smart Home gateway connections. Users may lose connectivity to their locks or experience interruptions to code syncing related to their gateway being offline.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating an issue with the EU instance of Partner Portal. Resellers may experience difficulty accessing their accounts at this time.

This incident has been resolved.

The issue has been identified. A fix has been implemented, and we are monitoring the results.

We are currently working on resolving an issue with Account Configuration Tool and Brivo Access. Users may experience latency or difficulty accessing Account Configuration Tool and certain pages in Brivo Access at this time.

This incident has been resolved.

A fix has been implemented, and we are monitoring the results.

The issue has been identified, and a fix is being implemented.

We are currently working on resolving issues with Brivo API, Access, and Account Configuration Tool. Users may experience latency or difficulty accessing Brivo API, Access, and Account Configuration Tool.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We have identified the issue and are now working towards mitigating

Investigating - We are currently investigating issues with Brivo Mobile Pass, Brivo API, and Partner Portal. Users may experience issues using BMPs and API, as well as creating new accounts in Partner Portal.

Investigating issue with Brivo Mobile Pass and Account Creation in Partner Portal

We are currently investigating this issue.

This incident has been resolved.

A fix has been implemented, and we are monitoring the results.

The issue has been identified, and a fix is being implemented.

We are currently working on resolving issues with Brivo Access, Account Configuration Tool, and Partner Portal. Users may experience latency or difficulty receiving emails from Brivo.

Our service provider has now restored service, and we are seeing sustained gateway connections in all regions. Brivo operations will continue to monitor throughout the day to ensure gateways remain online and there are no further connectivity issues.

Our provider continues working to restore service. Brivo operations continues to monitor recovery of the gateways. We will post an update by 10:30AM EST.

Our service provider has taken corrective measures which are restoring service for the impacted gateways. We will continue monitoring and provide an update at 9AM EST.

Our service provider has identified a solution and is working towards final resolution in the next 12 hours. We continue to monitor the situation and will provide an update at 8AM EST.

One of our service providers has reported issues impacting gateway connectivity. We are aware of the issue and our operations team is coordinating with the provider to restore service as soon as possible.

This incident has been resolved.

Our service provider has taken steps to resolve this issue. At this time, nearly all of the affected gateways have reconnected, and we will continue to monitor the results.

Brivo Smart Home is currently affected by an outage at one of our service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.

We are currently investigating reports of issues affecting Brivo Smart Home gateway connections.

This incident has been resolved.

Brivo Access was affected by an outage at one of our service providers. A fix has been implemented by the service provider, and we are monitoring the results.

We are continuing to investigate this issue.

We are currently working on resolving issues with Brivo Access. Users may experience latency or difficulty accessing Brivo Access at this time.

This incident has been resolved.

A fix has been implemented by the service provider and we are monitoring the results.

We continue to be affected by an outage at one of our service providers.

Brivo Access is currently affected by an outage at one of our service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently working on resolving issues with Brivo Access. Users may experience latency or difficulty accessing Brivo Access at this time.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to investigate this issue.

We are currently working on resolving issues with Brivo Access in the Europe Region. Users may experience latency or difficulty accessing Brivo Access at this time.

This incident has been resolved.

Our service provider has implemented a fix to the current incident. We have seen significant improvement and will continue to monitor the situation. At this time, all services are available.

Brivo Access is currently affected by an outage at one of our service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.

This incident has been resolved.

Brivo Access is currently affected by an outage at one of our service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.

This incident has been resolved.

Our service provider has implemented a fix to the current incident. We have seen significant improvement and will continue to monitor the situation. At this time, all services are available.

One of our service providers is experiencing an ongoing incident that continues to cause intermittent impacts to Brivo Access. We will continue to work with the service provider to resolve this issue and provide further updates as information becomes available. At this time, all services are available, but customers may continue to experience isolated spikes in latency or errors.

Brivo Access is currently affected by an outage at one of our service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently working on resolving issues with Brivo Access. Users may experience latency or difficulty accessing Brivo Access at this time.

This incident has been resolved.

We have taken steps to resolve this issue and we are continuing to monitor the results. Some delays retrieving data may be experienced at this time.

We are continuing to investigate this issue.

We are currently working on resolving issues with Brivo Access. Users may experience difficulty accessing Brivo Access features related to Event Tracker, Data Explorer, Reporting, and API.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently working on resolving issues with panel communications. Events and panel commands may not be processing normally.

This incident has been resolved.

Brivo Access is currently affected by an issue at one of our service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.

This incident is resolved.

A fix has been implemented and we are monitoring the results.

We are currently working on resolving issues with Brivo Smart Home Portal. Users may experience difficulty accessing Brivo Smart Home at this time.

This incident has been resolved.

A fix has been implemented and we are monitoring results.

We are continuing to work on a fix for this issue.

We are currently investigating issues logging into Brivo Onair and Brivo Access. We have temporarily disabled certain features related to authentication including single sign on, multi-factor authentication, and password reset features to allow for continued use of the applications.

This incident has been resolved.

We have taken steps to resolve this issue and we are continuing to monitor the results.

We are currently working on investigating issues with obtaining video from Access Cam cameras.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are continuing to investigate this issue.

We are currently investigating unusual activity with panel connections.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently working on resolving issues with obtaining video from Brivo’s video services and notification emails.

This incident has been resolved.

We have taken steps to resolve this issue and we are continuing to monitor the results.

We are continuing to work on a fix for this issue.

The issue has been identified and a fix is being implemented.

We are currently investigating issues with the Brivo API. Users may experience unexpected slowness or errors with Brivo's applications and API integrations.

This incident has been resolved.

A fix has been implemented by the service provider and we are monitoring the results. Users may be logged out of their sessions and forced to log back in during this time.

Brivo Onair and Access are currently affected by an outage impacting multiple service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.

This incident has been resolved.

The issue has been identified and we are monitoring our service provider for updates.

We are continuing to investigate this issue.

Brivo login service is currently affected by an outage at one of our service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating issues logging into Partner Portal.

This incident has been resolved.

A fix has been implemented by the service provider and we are monitoring the results. Users may be logged out of their sessions and forced to log back in during this time.

Brivo is currently affected by an outage at one of our service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.

We are currently investigating issues logging into Brivo Onair and Brivo Access. We have temporarily disabled certain features related to authentication including single sign on, multi-factor authentication, and password reset features to allow for continued use of the applications.

This incident has been resolved.

Brivo is currently affected by an outage at one of our cloud hosting providers. Brivo engineering is monitoring the situation and coordinating with our partner to restore service as soon as possible.

This incident has been resolved. Users that attempted to use the app during the issue may need to force close the app or reinstall the app on their device.

The issue has been identified and a fix is being implemented.

We are currently investigating issues with the Brivo Mobile Pass application crashing unexpectedly.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently working to resolve issues that are affecting login to Brivo Onair and Brivo Access. Users may experience difficulty viewing events from these Brivo services.