Is Brex Down Right Now? Check if there is a current outage ongoing.

Brex is currently Operational

Last checked 2025-06-14T13:47:10.927Z from Brex's official status page

Historical record of incidents for Brex

Jun 11, 2025

Report: "Users are unable to access the dashboard"

Last update 2025-06-11T12:35:58.707Z

investigating2025-06-11T12:35:58.704Z

We are investigating issues with the dashboard unable to load for some users.

Jun 4, 2025

Report: "Some users can't sign in with Firefox"

Last update 2025-06-04T16:09:56.494Z

resolved2025-06-04T16:09:56.479Z

A fix was implemented and customers are now able to sign in.

investigating2025-06-03T19:54:52.899Z

We identified that there are some users with difficulties logging in to the Dashboard while using Firefox.

Jun 3, 2025

Report: "Some users can't sign in with Firefox"

Last update 2025-06-03T19:54:00.000Z

Investigating2025-06-03T19:54:00.000Z

We identified that there are some users with difficulties logging in to the Dashboard while using Firefox.

May 23, 2025

Report: "Booking using rewards points on Brex travel experiencing issues"

Last update 2025-05-23T20:34:32.264Z

resolved2025-05-23T20:34:32.248Z

Systems related to rewards bookings are now stable. Marking this incident as resolved.

monitoring2025-05-23T19:54:20.106Z

We've mitigated the issue and are now monitoring service health.

identified2025-05-23T19:31:52.785Z

We identified that there are issues booking using rewards points on Brex travel. We've identified a fix and are working towards resolution.

Report: "Booking using rewards points on Brex travel experiencing issues"

Last update 2025-05-23T19:31:00.000Z

Identified2025-05-23T19:31:00.000Z

We identified that there are issues booking using rewards points on Brex travel. We've identified a fix and are working towards resolution.

May 14, 2025

Report: "Issues with reviewing Spend Limit requests"

Last update 2025-05-14T17:55:53.400Z

resolved2025-05-14T17:55:53.381Z

A fix was implemented and customers are now able to review spend limit and limit increase requests as expected.

identified2025-05-14T17:09:24.599Z

Some users are experiencing errors when trying to review new spend limit or spend limit increase requests in the Tasks page. The team has identified the issue and is working to resolve.

identified2025-05-14T17:07:40.665Z

Some suers are experiencing errors when trying to review new spend limit or spend limit increase requests in the Tasks page.

Report: "Issues with reviewing Spend Limit requests"

Last update 2025-05-14T17:07:00.000Z

Identified2025-05-14T17:07:00.000Z

Some suers are experiencing errors when trying to review new spend limit or spend limit increase requests in the Tasks page.

May 2, 2025

Report: "Unable to add cards to digital wallet"

Last update 2025-05-02T03:01:13.040Z

resolved2025-05-02T03:01:13.025Z

The issue has been resolved.

identified2025-05-02T00:39:26.686Z

We have identified the issue, and are currently applying a fix.

investigating2025-05-01T18:45:12.873Z

Some users have reported success when manually inputting their card details in their wallet App, and not through the Brex App.

investigating2025-05-01T18:00:15.986Z

We are in contact with Mastercard. We believe the issue to be caused by requests not reach Brex.

investigating2025-05-01T17:24:13.150Z

We are currently investigating an issue with some users unable to add their card to digital wallet.

Apr 24, 2025

Report: "Unable to add cards to digital wallet"

Last update 2025-04-24T20:39:01.239Z

resolved2025-04-24T20:39:01.222Z

The issue should be resolved. For users who are not able to receive a validation code to verify their card on digital wallets and/or are told to contact Brex, please remove the card from the digital wallet, and add it again.

monitoring2025-04-24T19:41:27.253Z

We have successfully updated the certificates, and users should be seeing recovery. If you have previously added the card to digital wallet and did not receive an activation code, please remove the card from the digital wallet and try to add it again.

identified2025-04-24T18:29:06.454Z

We have identified the issue to be caused by an update to the SSL certificate from Mastercard. We are working with Mastercard to update the certificates on our end.

investigating2025-04-24T15:35:51.747Z

We are actively investigating the issue with Mastercard.

investigating2025-04-24T12:07:28.939Z

Some users might not be able to add cards to digital wallet. We are aware of the issue and are currently in contact with Mastercard to investigate the issue.

Report: "Issues with sending email notifications"

Last update 2025-04-24T12:40:59.807Z

resolved2025-04-24T12:40:59.787Z

SendGrid has confirmed that email delivery should be restored as of 9:08pm PDT yesterday.

monitoring2025-04-24T00:05:33.527Z

SendGrid has mitigated their incident and we are monitoring email delivery recovery

identified2025-04-23T21:56:15.278Z

We are experiencing issues sending emails to customers as a result of our downstream partner SendGrid. https://status.sendgrid.com/incidents/6fj45kvpw8n3

Report: "Unable to add cards to digital wallet"

Last update 2025-04-24T12:07:00.000Z

Investigating2025-04-24T12:07:00.000Z

Some users might not be able to add cards to digital wallet. We are aware of the issue and are currently in contact with Mastercard to investigate the issue.

Apr 23, 2025

Report: "Issues with sending email notifications"

Last update 2025-04-23T21:56:00.000Z

Identified2025-04-23T21:56:00.000Z

We are experiencing issues sending emails to customers as a result of our downstream partner SendGrid.https://status.sendgrid.com/incidents/6fj45kvpw8n3

Apr 17, 2025

Report: "Dashboard Unavailable"

Last update 2025-04-17T15:25:52.062Z

resolved2025-04-17T15:25:52.046Z

The Dashboard is fully operational again.

monitoring2025-04-17T15:13:56.351Z

A fix has been implemented and we are monitoring the results.

monitoring2025-04-17T15:13:21.822Z

A fix has been implemented and we are monitoring the results.

investigating2025-04-17T15:08:03.294Z

Some customers are experiencing an issue with Dashboard. We are investigating and will update this page as we resolve the issue.

Report: "Dashboard Unavailable"

Last update 2025-04-17T15:08:00.000Z

Investigating2025-04-17T15:08:00.000Z

Some customers are experiencing an issue with Dashboard. We are investigating and will update this page as we resolve the issue.

Apr 11, 2025

Report: "Dashboard and mobile unavailable"

Last update 2025-04-11T21:30:57.133Z

resolved2025-04-11T21:30:57.118Z

This incident has been resolved.

monitoring2025-04-11T21:29:21.352Z

A fix has been implemented and we are monitoring the results.

investigating2025-04-11T21:27:11.997Z

Some customers are experiencing an issue with accessing the Dashboard and the Brex mobile app. We are investigating and will update this page as we resolve the issue.

Report: "Dashboard and mobile unavailable"

Last update 2025-04-11T21:30:00.000Z

Resolved2025-04-11T21:30:00.000Z

This incident has been resolved.

Monitoring2025-04-11T21:29:00.000Z

A fix has been implemented and we are monitoring the results.

Investigating2025-04-11T21:27:00.000Z

Some customers are experiencing an issue with accessing the Dashboard and the Brex mobile app. We are investigating and will update this page as we resolve the issue.

Report: "Partial outage in dashboard and mobile app"

Last update 2025-04-11T20:02:29.507Z

resolved2025-04-11T20:02:29.496Z

We faced degradation across various parts of our Dashboard and mobile app from 1:36 PM PT to 1:51 PM PT, during which customers may have experienced slowness or being prevented from using the product.

Report: "Partial outage in dashboard and mobile app"

Last update 2025-04-11T20:02:00.000Z

Resolved2025-04-11T20:02:00.000Z

Apr 3, 2025

Report: "Brex Dashboard and mobile app are unavailable"

Last update 2025-04-03T16:39:27.196Z

resolved2025-04-03T16:39:27.180Z

This incident has been resolved.

monitoring2025-04-03T16:27:59.041Z

A fix has been implemented and we are monitoring the results.

investigating2025-04-03T16:22:55.480Z

Some actions on the dashboard and the mobile app are recovering but we are still restoring service at this time.

investigating2025-04-03T15:48:42.095Z

Some customers are experiencing an issue with the Brex Dashboard and the mobile app. Additionally, some customers might be experiencing issues with issuing and using their cards at this time. We are still investigating and will update this page as we resolve the issue.

investigating2025-04-03T15:38:55.768Z

Some customers are experiencing an issue with the Bresx Dashboard and the mobile app. Additionally, some customers might be experiencing issues with issuing and using their cards at this time. We are still investigating and will update this page as we resolve the issue.

investigating2025-04-03T15:27:16.826Z

Some customers are experiencing an issue with Dashboard. We are investigating and will update this page as we resolve the issue.

investigating2025-04-03T15:24:34.283Z

Some customers are experiencing an issue with loading the Brex Dashboard. We are investigating and will update this page as we resolve the issue.

Report: "Brex Dashboard and mobile app are unavailable"

Last update 2025-04-03T15:38:00.000Z

Update2025-04-03T15:38:00.000Z

Update2025-04-03T15:27:00.000Z

Some customers are experiencing an issue with Dashboard. We are investigating and will update this page as we resolve the issue.

Investigating2025-04-03T15:24:00.000Z

Some customers are experiencing an issue with loading the Brex Dashboard. We are investigating and will update this page as we resolve the issue.

Report: "Brex Dashboard and mobile app is unavailable"

Last update 2025-04-03T15:27:00.000Z

Update2025-04-03T15:27:00.000Z

Some customers are experiencing an issue with Dashboard. We are investigating and will update this page as we resolve the issue.

Investigating2025-04-03T15:24:00.000Z

Some customers are experiencing an issue with loading the Brex Dashboard. We are investigating and will update this page as we resolve the issue.

Report: "Brex Dashboard is unavailable"

Last update 2025-04-03T15:24:00.000Z

Investigating2025-04-03T15:24:00.000Z

Some customers are experiencing an issue with loading the Brex Dashboard. We are investigating and will update this page as we resolve the issue.

Mar 26, 2025

Report: "Unable to add card to digital wallet."

Last update 2025-03-26T00:48:42.321Z

resolved2025-03-26T00:48:42.303Z

A fix has been implemented and we are monitoring the results.

monitoring2025-03-26T00:46:39.090Z

A fix has been implemented and we are monitoring the results.

investigating2025-03-26T00:30:22.761Z

Some customers are experiencing an issue with adding cards to digital wallets. We are investigating and will update this page as we resolve the issue.

Report: "Unable to add card to digital wallet."

Last update 2025-03-26T00:48:00.000Z

Resolved2025-03-26T00:48:00.000Z

A fix has been implemented and we are monitoring the results.

Monitoring2025-03-26T00:46:00.000Z

A fix has been implemented and we are monitoring the results.

Investigating2025-03-26T00:30:00.000Z

Some customers are experiencing an issue with adding cards to digital wallets. We are investigating and will update this page as we resolve the issue.

Mar 12, 2025

Report: "Customers with HR integrations experienced an issue with automatic syncing"

Last update 2025-03-12T20:26:44.072Z

resolved2025-03-12T20:26:44.054Z

A fix has been implemented and we are monitoring the results.

monitoring2025-03-12T20:24:12.466Z

HR integration syncs did not run from March 5 at 20:30 UTC to March 11 at 19:00 UTC. We investigated this issue and remediated the failure on March 11 at 19:00 UTC.

Feb 4, 2025

Report: "Outage in Spend Management-related pages"

Last update 2025-02-04T20:23:51.499Z

resolved2025-02-04T20:23:51.489Z

Customers attempting to access Spend Management-related pages in the Brex dashboard and mobile app, like the Expenses and Accounting pages, faced errors. This outage occurred from 8:54 AM to 9:38 AM (EST), and we have been fully operational since then.

Jan 16, 2025

Report: "SLA Violation Detected"

Last update 2025-01-16T04:35:39.679Z

resolved2025-01-16T04:35:39.667Z

This incident has been resolved.

monitoring2025-01-16T04:29:44.278Z

A fix has been implemented and we are monitoring the results.

investigating2025-01-16T04:23:25.375Z

Some customers are experiencing an issue with Authentication. We are investigating and will update this page as we resolve the issue.

Report: "Copilot mode inaccessible to customers"

Last update 2025-01-16T00:43:24.104Z

resolved2025-01-16T00:43:24.087Z

This incident has been resolved.

monitoring2025-01-16T00:39:34.331Z

A fix has been implemented and we are monitoring the results.

monitoring2025-01-16T00:39:22.383Z

Some customers are experienced issues with accessing Copilot mode and the associated copilots in their user accounts from 11:00am PT to 12:50pm PT.

Nov 28, 2024

Report: "Customers are unable to load the Brex Dashboard after sign-in"

Last update 2024-11-28T17:35:59.230Z

resolved2024-11-28T17:35:59.205Z

This incident has been resolved.

monitoring2024-11-28T14:37:58.343Z

A fix has been implemented and we are monitoring the results.

investigating2024-11-28T14:28:33.258Z

Some customers are experiencing an issue with seeing a blank screen after login. We are investigating and will update this page as we resolve the issue.

Nov 27, 2024

Report: "Some customers are unable to view the Brex Dashboard"

Last update 2024-11-27T19:11:15.756Z

resolved2024-11-27T19:11:15.744Z

This incident has been resolved.

monitoring2024-11-27T18:24:42.411Z

Some customers were experiencing an issue with loading the Brex Dashboard. We are monitoring our fix and will update this page as we resolve the issue.

Nov 22, 2024

Report: "SLA Violation Detected"

Last update 2024-11-22T20:25:31.220Z

resolved2024-11-22T20:25:31.205Z

This incident has been resolved.

monitoring2024-11-22T18:01:01.163Z

A fix has been implemented and we are monitoring the results.

investigating2024-11-22T17:46:52.753Z

Some customers are experiencing an issue with Authentication. We are investigating and will update this page as we resolve the issue.

Oct 3, 2024

Report: "Brex Travel Outage"

Last update 2024-10-03T22:03:30.951Z

resolved2024-10-03T22:03:30.931Z

This issue has been resolved.

monitoring2024-10-03T21:08:42.305Z

A fix has been implemented and we are monitoring the results.

investigating2024-10-03T20:33:35.796Z

Some customers are experiencing an issue with Brex Travel. We are investigating and will update this page as we resolve the issue.

investigating2024-10-03T20:32:20.170Z

Some customers are experiencing an issue when booking a flight in co-pilot mode. We are investigating and will update this page as we resolve the issue.

investigating2024-10-03T20:19:37.761Z

Some customers are experiencing and issue when booking a flight in co-pilot mode. We are investigating and will update this page as we resolve the issue.

Oct 2, 2024

Report: "Bill Pay Partial Outage"

Last update 2024-10-02T20:22:04.333Z

resolved2024-10-02T20:22:04.315Z

This incident has been resolved.

monitoring2024-10-02T19:57:38.180Z

A fix has been implemented and we are monitoring the results.

investigating2024-10-02T18:04:46.432Z

Some customers are experiencing an issue with creating or approving bills. We are investigating and will update this page as we resolve the issue.

Sep 20, 2024

Report: "Dashboard and mobile app login issues"

Last update 2024-09-20T15:37:36.096Z

resolved2024-09-19T21:43:11.000Z

Some customers may have experienced issues loading their account information through the dashboard or mobile app between 9:50 AM PT to 10:11 AM PT. This issue is resolved.

monitoring2024-09-19T18:16:31.595Z

A fix has been implemented and we are monitoring the results.

investigating2024-09-19T17:15:26.648Z

Some customers may experience issues loading their account information through the dashboard or mobile app. The issue is currently being investigated.

Sep 17, 2024

Report: "Dashboard and mobile app login issues"

Last update 2024-09-17T19:29:20.450Z

resolved2024-09-17T18:53:21.000Z

Some customers experienced issues logging into their Brex accounts through the dashboard or mobile app between 8:12 AM to 8:29 AM and 11:23 AM to 11:27 AM (PST). This issue is resolved.

Sep 13, 2024

Report: "Brex Travel issues booking via spend limit"

Last update 2024-09-13T23:21:39.471Z

resolved2024-09-13T23:21:39.464Z

Some customers experienced issues booking travel using their spend limits. The incident has been resolved.

Aug 29, 2024

Report: "Brex Travel Logout Partial Outage"

Last update 2024-08-29T23:45:49.006Z

resolved2024-08-29T23:45:48.991Z

This incident has been resolved.

investigating2024-08-29T23:44:27.252Z

We are continuing to investigate this issue.

investigating2024-08-23T21:06:04.289Z

We've identified the root cause of the issue and are actively working to mitigate the impact.

investigating2024-08-23T18:32:00.521Z

We've narrowed the scope of impacted users to Copilots that have access the hotels search flow, and have identified a potential root cause. We're actively working to resolve this issue with our travel partner to mitigate this incident

investigating2024-08-22T16:13:33.773Z

Some customers are experiencing an issue with logging out when using Brex Travel. We are investigating and will update this page as we resolve the issue.

Aug 8, 2024

Report: "Reimbursement Partial Outage"

Last update 2024-08-08T22:13:40.281Z

resolved2024-08-08T22:13:40.271Z

Resolved - Customers experienced an issue submitting reimbursements. This incident is now mitigated.

Aug 7, 2024

Report: "Dashboard Down"

Last update 2024-08-07T20:39:07.008Z

resolved2024-08-07T20:01:52.000Z

Some customers are experiencing an issue with the signup flow on the dashboard. We are investigating and will update this page as we resolve the issue.

Jul 11, 2024

Report: "Delays in incoming ACH processing"

Last update 2024-07-11T20:08:32.033Z

resolved2024-07-11T20:08:32.015Z

We experienced some delays processing incoming ACH that have been resolved. We'll continue to monitor to ensure no further impact.

investigating2024-07-11T19:13:44.674Z

We are experiencing delays processing incoming ACH at the moment. Our team is aware of the issue and is actively working to correct it.

Jul 10, 2024

Report: "Flight Search Not Working for Brex travel"

Last update 2024-07-10T21:15:37.060Z

resolved2024-07-10T21:15:37.043Z

This incident has been resolved.

monitoring2024-07-10T18:57:39.363Z

A fix has been implemented and we are monitoring the results.

investigating2024-07-10T18:46:14.706Z

Some customers are experiencing an issue with searching for flights content. We are investigating and will update this page as we resolve the issue.

Jun 13, 2024

Report: "Outage in asset uploads, downloads, and metadata fetching"

Last update 2024-06-13T17:00:17.504Z

resolved2024-06-13T17:00:17.496Z

Between 9:18-9:27PT, our asset services experienced downtime.

Jun 12, 2024

Report: "Outage in asset uploads, downloads, and metadata fetching"

Last update 2024-06-12T19:19:07.605Z

resolved2024-06-12T18:13:01.000Z

Between 9:36-9:56PT and 10:12-10:28PT, our asset services experienced downtime.

Jun 4, 2024

Report: "Brex.com minor outage"

Last update 2024-06-04T17:35:36.075Z

resolved2024-06-04T17:35:36.062Z

We have identified the issue with Home Page. We are working to resolve it and will provide updates here as we work on a fix.

identified2024-06-04T17:33:25.612Z

Some customers are experiencing an issue with Brex.com crashing on navigation. We are investigating and will update this page as we resolve the issue.

May 31, 2024

Report: "Login Issues"

Last update 2024-05-31T22:42:04.161Z

resolved2024-05-31T22:42:04.145Z

The issue has been resolved and Dashboard and Mobile are fully operational

monitoring2024-05-31T22:28:45.363Z

A fix has been implemented and we are monitoring the results.

investigating2024-05-31T22:18:09.218Z

Some customers may not be able to see their BBAs

monitoring2024-05-31T22:12:04.105Z

A fix has been implemented and we are monitoring the results.

monitoring2024-05-31T22:09:36.023Z

Some customers were experiencing an issue with Dashboard, Mobile. This issue has been resolved and we are monitoring for any further issues.

investigating2024-05-31T21:54:25.097Z

Some customers are experiencing an issue with Dashboard, Mobile. We are investigating and will update this page as we resolve the issue.

investigating2024-05-31T21:53:56.812Z

Some customers are experiencing an issue with Dashboard and the mobile application. We are investigating and will update this page as we resolve the issue.

investigating2024-05-31T21:48:23.986Z

Some customers are experiencing issues logging into the dashboard. We are investigating and will update this page as we resolve the issue.

May 30, 2024

Report: "Degraded Dashboard Performance"

Last update 2024-05-30T19:56:30.754Z

resolved2024-05-30T19:56:30.741Z

Some customers who have the Apollo Client Devtools Chrome extension installed may experience poor dashboard performance due to a recent issue with the extension. Please disable the extension if you encounter slowness.

investigating2024-05-30T19:14:05.191Z

Some customers are experiencing an issue with dashboard performance. We are investigating and will update this page as we resolve the issue.

May 16, 2024

Report: "Intermittent Reimbursement Submission Issues"

Last update 2024-05-16T18:14:17.815Z

resolved2024-05-16T18:14:17.800Z

This incident has been resolved.

monitoring2024-05-16T17:44:52.193Z

A fix has been implemented and we are monitoring the results.

monitoring2024-05-16T17:37:04.706Z

A fix has been implemented and we are monitoring the results.

investigating2024-05-16T15:12:36.274Z

Some customers are experiencing an issue with submitting reimbursements. We are investigating and will update this page as we resolve the issue.

May 15, 2024

Report: "Inconsistent permission checks for users"

Last update 2024-05-15T00:04:25.311Z

resolved2024-05-15T00:04:25.295Z

We haven't seen the issue in 24hrs.

monitoring2024-05-14T01:15:48.955Z

A fix has been implemented and we are monitoring the results.

investigating2024-05-13T23:48:32.472Z

Some customers may have experienced an issue with Brex Travel. We are investigating and will update this page as we resolve the issue.

investigating2024-05-13T23:02:59.169Z

We are still investigating the cause of the issue.

monitoring2024-05-13T21:53:17.265Z

A fix has been deployed and we are monitoring results.

investigating2024-05-13T21:50:24.105Z

Some customers are experiencing an issue with Brex Travel. We are investigating and will update this page as we resolve the issue.

Apr 13, 2024

Report: "SLA Violation Detected"

Last update 2024-04-13T11:12:14.959Z

resolved2024-04-13T11:12:14.945Z

This incident has been resolved.

monitoring2024-04-12T18:33:45.020Z

A fix has been implemented and we are monitoring the results.

investigating2024-04-12T17:56:56.551Z

Some customers are experiencing an issue with Authentication. We are investigating and will update this page as we resolve the issue.

Mar 28, 2024

Report: "Issues With Brex travel"

Last update 2024-03-28T16:50:25.271Z

resolved2024-03-28T16:50:25.254Z

A fix has been implemented and we are monitoring the results.

monitoring2024-03-28T16:40:03.126Z

We have identified the issue with Brex Travel. We are working to resolve it and will provide updates here as we work on a fix.

identified2024-03-28T16:37:59.206Z

Some customers are experiencing an issue with Brex Travel. We are investigating and will update this page as we resolve the issue.

investigating2024-03-28T16:35:47.990Z

Some customers are experiencing an issue with Brex travel. We are investigating and will update this page as we resolve the issue.

Report: "Issues with Brex Travel"

Last update 2024-03-28T16:14:39.638Z

resolved2024-03-28T16:14:39.623Z

A fix has been implemented and we are monitoring the results.

monitoring2024-03-28T16:13:58.411Z

A fix has been implemented and we are monitoring the results.

identified2024-03-28T16:02:29.672Z

Some customers are experiencing an issue with Brex travel. We are investigating and will update this page as we resolve the issue.

Mar 8, 2024

Report: "https://dashboard.brex.com Outage"

Last update 2024-03-08T22:43:21.095Z

resolved2024-03-08T22:43:21.083Z

A fix has been implemented and the Dashboard is now stable.

monitoring2024-03-08T21:23:17.092Z

A fix has been implemented and we are monitoring the results.

monitoring2024-03-08T20:50:26.775Z

Dashboard availability has recovered. We are monitoring to ensure full recovery.

investigating2024-03-08T20:42:06.141Z

Many customers are experiencing an issue with loading https://dashboard.brex.com. We are investigating and will update this page as we resolve the issue.

Feb 24, 2024

Report: "SLA Violation Detected"

Last update 2024-02-24T06:14:59.555Z

resolved2024-02-24T06:14:59.540Z

This incident has been resolved.

monitoring2024-02-24T06:03:44.218Z

A fix has been implemented and we are monitoring the results.

investigating2024-02-24T05:34:23.379Z

Some customers are experiencing an issue with Authentication. We are investigating and will update this page as we resolve the issue.

Feb 2, 2024

Report: "Spend Management and BillPay Partial Outage"

Last update 2024-02-02T02:00:32.030Z

resolved2024-02-02T02:00:32.008Z

A fix has been implemented and we are monitoring the results.

monitoring2024-02-02T01:53:31.553Z

A fix has been implemented and we are monitoring the results.

investigating2024-02-02T01:31:16.871Z

Some customers are experiencing an issue with Bill Pay and Spend Management. We are investigating and will update this page as we resolve the issue.

Jan 25, 2024

Report: "Spend Management Downtime"

Last update 2024-01-25T23:30:59.205Z

resolved2024-01-25T23:30:59.188Z

A fix has been implemented and we are monitoring the results.

monitoring2024-01-24T20:26:27.371Z

A fix has been implemented and we are monitoring the results.

investigating2024-01-24T20:22:18.119Z

Some customers are experiencing an issue with Spend Management. We are investigating and will update this page as we resolve the issue.

investigating2024-01-24T20:17:51.689Z

Some customers are experiencing an issue with . We are investigating and will update this page as we resolve the issue.

Jan 23, 2024

Report: "SLA Violation Detected"

Last update 2024-01-23T03:42:48.174Z

resolved2024-01-23T03:42:48.160Z

This incident has been resolved.

monitoring2024-01-23T00:32:41.108Z

A fix has been implemented and we are monitoring the results.

investigating2024-01-23T00:16:36.193Z

Some customers are experiencing an issue with Authentication. We are investigating and will update this page as we resolve the issue.

Jan 3, 2024

Report: "Dashboard Availability"

Last update 2024-01-03T19:07:08.525Z

resolved2024-01-03T19:07:08.509Z

This issue has been resolved.

monitoring2024-01-03T18:41:14.442Z

A fix has been implemented and we are monitoring the results.

investigating2024-01-03T18:27:07.487Z

Some customers are experiencing an issue with accessing Dashboard. We are investigating and will update this page as we resolve the issue.

Nov 23, 2023

Report: "Dashboard Login Delays"

Last update 2023-11-23T23:35:35.292Z

resolved2023-11-23T23:35:35.275Z

This issue has been resolved.

monitoring2023-11-23T22:44:39.428Z

A fix has been implemented and we are monitoring the results.

investigating2023-11-23T22:26:53.000Z

Some customers are experiencing an issue with delayed Dashboard login times. We are investigating and will update this page as we resolve the issue.

Nov 20, 2023

Report: "Dashboard Login Delay"

Last update 2023-11-20T04:58:49.675Z

resolved2023-11-20T04:58:49.662Z

This incident has been resolved.

investigating2023-11-20T04:33:49.163Z

Some customers are experiencing an issue with Authentication. We are investigating and will update this page as we resolve the issue.

Report: "Dashboard Login Delay"

Last update 2023-11-20T04:30:05.416Z

resolved2023-11-20T04:30:05.397Z

This issue has been resolved.

investigating2023-11-20T03:33:22.918Z

Some customers are experiencing an issue with Authentication. We are investigating and will update this page as we resolve the issue.

Nov 16, 2023

Report: "Authentication Availability"

Last update 2023-11-16T00:22:26.678Z

resolved2023-11-16T00:22:26.665Z

This issue has been resolved.

monitoring2023-11-15T21:02:51.022Z

A fix has been implemented and we are monitoring the results.

investigating2023-11-15T20:34:27.944Z

Some customers are experiencing an issue with Authentication. We are investigating and will update this page as we resolve the issue.

Nov 4, 2023

Report: "Card Authorization Availability"

Last update 2023-11-04T00:22:54.099Z

resolved2023-11-04T00:22:54.083Z

This issue has been resolved.

monitoring2023-11-04T00:22:17.042Z

A fix has been implemented and we are monitoring the results.

monitoring2023-11-04T00:19:28.574Z

A fix has been implemented and we are monitoring the results.

identified2023-11-03T23:51:12.663Z

We have identified a mitigation plan and are working on implementing a fix.

investigating2023-11-03T23:07:19.619Z

Some customers are experiencing an issue with card authorizations. We are investigating and will update this page as we resolve the issue.

Oct 27, 2023

Report: "Transaction Availability"

Last update 2023-10-27T01:40:53.594Z

resolved2023-10-27T01:40:53.577Z

This issue has been resolved.

monitoring2023-10-27T01:36:07.695Z

A fix has been implemented and we are monitoring the results.

identified2023-10-26T23:38:36.734Z

We have identified the issue and are working on implementing a fix.

investigating2023-10-26T21:30:56.617Z

Some customers are unable to process transactions when using swipe to pay with Brex metal cards. All other payment methods (chip, online, digital wallet, etc.) are operational. We are working with Mastercard to resolve this issue and will provide an update when more information is available.