Brex Incidents | Statusfield

Historical record of incidents for Brex

Apr 24, 2025

Unable to add cards to digital wallet

Last update 2025-04-24T12:07:00.000Z

Investigating2025-04-24T12:07:00.000Z

Some users might not be able to add cards to digital wallet. We are aware of the issue and are currently in contact with Mastercard to investigate the issue.

Apr 23, 2025

Issues with sending email notifications

Last update 2025-04-23T21:56:00.000Z

Identified2025-04-23T21:56:00.000Z

We are experiencing issues sending emails to customers as a result of our downstream partner SendGrid.https://status.sendgrid.com/incidents/6fj45kvpw8n3

Apr 17, 2025

Dashboard Unavailable

Last update 2025-04-17T15:08:00.000Z

Investigating2025-04-17T15:08:00.000Z

Some customers are experiencing an issue with Dashboard. We are investigating and will update this page as we resolve the issue.

Apr 11, 2025

Dashboard and mobile unavailable

Last update 2025-04-11T21:30:00.000Z

Resolved2025-04-11T21:30:00.000Z

This incident has been resolved.

Monitoring2025-04-11T21:29:00.000Z

A fix has been implemented and we are monitoring the results.

Investigating2025-04-11T21:27:00.000Z

Some customers are experiencing an issue with accessing the Dashboard and the Brex mobile app. We are investigating and will update this page as we resolve the issue.

Partial outage in dashboard and mobile app

Last update 2025-04-11T20:02:00.000Z

Resolved2025-04-11T20:02:00.000Z

We faced degradation across various parts of our Dashboard and mobile app from 1:36 PM PT to 1:51 PM PT, during which customers may have experienced slowness or being prevented from using the product.

Apr 3, 2025

Brex Dashboard and mobile app are unavailable

Last update 2025-04-03T15:38:00.000Z

Update2025-04-03T15:38:00.000Z

Some customers are experiencing an issue with the Bresx Dashboard and the mobile app. Additionally, some customers might be experiencing issues with issuing and using their cards at this time. We are still investigating and will update this page as we resolve the issue.

Update2025-04-03T15:27:00.000Z

Some customers are experiencing an issue with Dashboard. We are investigating and will update this page as we resolve the issue.

Investigating2025-04-03T15:24:00.000Z

Some customers are experiencing an issue with loading the Brex Dashboard. We are investigating and will update this page as we resolve the issue.

Brex Dashboard and mobile app is unavailable

Last update 2025-04-03T15:27:00.000Z

Update2025-04-03T15:27:00.000Z

Some customers are experiencing an issue with Dashboard. We are investigating and will update this page as we resolve the issue.

Investigating2025-04-03T15:24:00.000Z

Some customers are experiencing an issue with loading the Brex Dashboard. We are investigating and will update this page as we resolve the issue.

Brex Dashboard is unavailable

Last update 2025-04-03T15:24:00.000Z

Investigating2025-04-03T15:24:00.000Z

Some customers are experiencing an issue with loading the Brex Dashboard. We are investigating and will update this page as we resolve the issue.

Mar 26, 2025

Unable to add card to digital wallet.

Last update 2025-03-26T00:48:00.000Z

Resolved2025-03-26T00:48:00.000Z

A fix has been implemented and we are monitoring the results.

Monitoring2025-03-26T00:46:00.000Z

A fix has been implemented and we are monitoring the results.

Investigating2025-03-26T00:30:00.000Z

Some customers are experiencing an issue with adding cards to digital wallets. We are investigating and will update this page as we resolve the issue.