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Botpress is currently Operational

Last checked 2025-06-14T13:21:56.892Z from Botpress's official status page

Historical record of incidents for Botpress

Jun 6, 2025

Report: "Elevated errors on analytics & bot issue"

Last update 2025-06-06T20:41:34.849Z

identified2025-06-06T20:40:09.000Z

We are experiencing a service disruption for our analytics, bot issue, and log feature. The problem has been identified and is being worked on. This isn't impacting any bots.

Jun 4, 2025

Report: "Elevated errors on the file api endpoints"

Last update 2025-06-04T19:05:34.515Z

resolved2025-06-04T19:05:34.505Z

The incident has been resolved. A fix has been implemented and we are monitoring the results.

May 28, 2025

Report: "Integration outage causing downtime"

Last update 2025-05-28T20:57:41.861Z

resolved2025-05-28T20:57:41.844Z

This incident has been resolved.

investigating2025-05-28T20:38:07.226Z

The issue mostly does not affect bots in production. It prevents bots from being published or republished.

investigating2025-05-28T20:23:47.633Z

We are currently investigating this issue.

Report: "Integration outage causing downtime"

Last update 2025-05-28T15:57:00.000Z

Resolved2025-05-28T15:57:00.000Z

This incident has been resolved.

Update2025-05-28T15:38:00.000Z

The issue mostly does not affect bots in production. It prevents bots from being published or republished.

Investigating2025-05-28T15:23:00.000Z

We are currently investigating this issue.

May 5, 2025

Report: "Elevated errors on integration endpoints"

Last update 2025-05-05T23:37:30.251Z

resolved2025-05-05T23:37:30.233Z

This incident has been resolved.

monitoring2025-05-05T23:27:11.302Z

A fix has been implemented and we are monitoring the results.

investigating2025-05-05T22:53:55.249Z

We are currently investigating this issue.

Mar 20, 2025

Report: "Bot tables outage"

Last update 2025-03-20T18:06:43.010Z

resolved2025-03-20T18:06:42.988Z

This incident has been resolved.

monitoring2025-03-20T05:02:13.133Z

We have identified the cause of the issue as a connectivity problem from the database cluster where the bot tables are hosted and we have remediated the problem. Queries to bot tables are now working again and we'll be monitoring them to make sure the issue is fully resolved.

investigating2025-03-20T05:01:22.371Z

investigating2025-03-20T04:08:49.449Z

We are currently having connectivity issues when accessing bot tables, so any bot nodes that access bot tables are currently experiencing downtime. We're investigating the issue and will provide an update as soon as possible.

Jan 29, 2025

Report: "Degraded performance - Botpress Tables"

Last update 2025-01-29T16:46:34.442Z

resolved2025-01-29T16:37:54.000Z

This incident has been resolved.

investigating2025-01-29T16:19:36.000Z

We are currently investigating this issue.

Dec 12, 2024

Report: "OpenAI service disruption"

Last update 2024-12-12T13:24:57.302Z

resolved2024-12-12T06:30:11.000Z

OpenAI has reported the incident as resolved as of 1:23am EST.

monitoring2024-12-12T00:21:55.623Z

OpenAI is having an outage with their API which affects Botpress bots using an OpenAI LLM model. OpenAI is actively investigating and fixing the issue. Please refer to their status page for detailed updates on the progress: https://status.openai.com/incidents/ctrsv3lwd797 https://status.openai.com/

Dec 5, 2024

Report: "WhatsApp service disruption"

Last update 2024-12-05T16:31:14.447Z

resolved2024-12-05T16:31:14.431Z

This incident has been resolved.

investigating2024-12-05T16:15:31.453Z

We are currently investigating an issue with the WhatsApp integration.

Sep 16, 2024

Report: "Uploading files in Botpress Studio increased latency"

Last update 2024-09-16T16:52:31.039Z

resolved2024-09-16T16:52:31.022Z

This incident has been resolved.

investigating2024-09-16T15:42:41.648Z

We are currently investigating the issue. Files are taking longer than usual to upload in the Studio.

Aug 20, 2024

Report: "Elevated API Errors"

Last update 2024-08-20T19:16:28.211Z

resolved2024-08-20T19:16:28.193Z

This incident has been resolved.

investigating2024-08-20T18:19:10.741Z

We are currently investigating this issue.

Jul 16, 2024

Report: "State API Errors"

Last update 2024-07-16T05:41:32.828Z

resolved2024-07-16T05:41:32.812Z

This incident has been resolved.

monitoring2024-07-16T05:34:53.952Z

A fix has been implemented and we are monitoring the results.

identified2024-07-16T05:18:31.880Z

The State API has elevated errors rate, impacting the memory and workflow execution of several bots

Jun 13, 2024

Report: "Login issues"

Last update 2024-06-13T13:11:55.756Z

resolved2024-06-13T13:11:55.742Z

This incident has been resolved.

identified2024-06-13T12:57:30.075Z

The issue has been identified and a fix is being implemented.

May 30, 2024

Report: "Degraded Performance with API endpoints"

Last update 2024-05-30T14:12:25.319Z

resolved2024-05-30T14:12:25.304Z

This incident has been resolved.

investigating2024-05-30T13:58:54.319Z

We are currently investigating this issue.

May 3, 2024

Report: "Partial NLU Outage"

Last update 2024-05-03T19:49:25.146Z

resolved2024-05-03T19:49:25.129Z

This incident has been resolved.

identified2024-05-03T18:26:23.132Z

We are continuing to work on a fix. We can confirm that the issue does not impact production bots.

identified2024-05-03T18:25:43.217Z

The issue has been identified and a fix is being implemented.

investigating2024-05-03T17:54:45.915Z

Intent detection is not working in the emulator and newly published bots.

Mar 28, 2024

Report: "Partial outage tables api"

Last update 2024-03-28T14:04:44.765Z

resolved2024-03-28T13:30:00.000Z

There were some issues with read requests to tables. This incident has been resolved.

Mar 13, 2024

Report: "Isolated cases of degraded performance for knowledge base queries"

Last update 2024-03-13T20:37:26.425Z

resolved2024-03-13T20:37:26.406Z

This incident has been resolved.

identified2024-03-13T18:34:13.981Z

The issue has been identified and a fix is being implemented.

investigating2024-03-13T17:59:48.000Z

There are reports of degraded performance for intents in the Studio

Feb 28, 2024

Report: "Partial Outage on Cognitive Calls"

Last update 2024-02-28T19:59:40.165Z

resolved2024-02-28T19:59:26.825Z

This incident has been resolved.

identified2024-02-28T19:59:06.614Z

We are continuing to work on a fix for this issue.

identified2024-02-28T19:38:07.719Z

We have identified the issue and are working on deploying the fix.

investigating2024-02-28T19:33:12.673Z

The team is aware of some issues with cognitive calls including knowledge base queries. We are currently working on a fix.

Feb 13, 2024

Report: "Cognitive API Degraded Performance"

Last update 2024-02-13T02:12:13.384Z

resolved2024-02-13T02:12:13.371Z

This incident has been resolved.

monitoring2024-02-13T01:59:53.365Z

A fix has been implemented and we are monitoring the results.

investigating2024-02-13T01:04:24.820Z

We are currently investigating this issue.

Jan 9, 2024

Report: "Elevated API Errors"

Last update 2024-01-09T20:56:36.674Z

resolved2024-01-09T20:56:36.660Z

The incident has been resolved.

identified2024-01-09T20:39:10.816Z

A database migration is causing elevated errors in our API. The issue has been identified and is currently being worked on.

Nov 27, 2023

Report: "Botpress Issues"

Last update 2023-11-27T19:10:45.750Z

resolved2023-11-27T19:10:45.734Z

This incident has been resolved.

investigating2023-11-27T18:31:18.169Z

We are currently investigating the issue.

Sep 5, 2023

Report: "Elevated Studio Errors"

Last update 2023-09-05T15:29:48.691Z

resolved2023-09-05T15:29:48.674Z

This incident has been resolved.

identified2023-09-05T15:25:16.867Z

Studio had problems communicating with chatGPT. This does not affect bots in production.

identified2023-09-05T15:23:54.521Z

The issue has been identified and a fix is being implemented.

Aug 25, 2023

Report: "Webchat Loading Issues"

Last update 2023-08-25T20:14:41.235Z

resolved2023-08-25T20:14:41.225Z

This incident has been resolved.

investigating2023-08-25T19:26:49.392Z

We are currently investigating this issue.

Report: "Login Issues"

Last update 2023-08-25T17:48:00.062Z

resolved2023-08-25T17:48:00.050Z

This incident has been resolved.

investigating2023-08-25T16:35:42.676Z

Some users are experiencing issues logging in.

Report: "Webchat not responding"

Last update 2023-08-25T17:18:32.614Z

resolved2023-08-25T17:18:32.602Z

This incident has been resolved.

investigating2023-08-25T17:16:43.404Z

We are continuing to investigate this issue.

investigating2023-08-25T16:45:21.782Z

Opening the webchat widget shows a loading screen or doesn't load.

Aug 24, 2023

Report: "Elevated Webchat Errors"

Last update 2023-08-24T18:55:28.646Z

resolved2023-08-24T18:55:28.631Z

Webchat is back online, and the incident has been resolved.

investigating2023-08-24T18:50:04.466Z

We are continuing to investigate this issue.

investigating2023-08-24T17:36:44.534Z

Webchat isn't responsive due to elevated requests volume.

Aug 14, 2023

Report: "Bot creation failing"

Last update 2023-08-14T18:50:45.454Z

resolved2023-08-14T18:30:00.000Z

Downtime on the Messaging server blocked bot creation

Report: "Elevated Messaging API Errors"

Last update 2023-08-14T18:45:36.810Z

resolved2023-08-14T18:45:36.799Z

This incident has been resolved.

Aug 8, 2023

Report: "Registration Failures"

Last update 2023-08-08T20:28:55.705Z

resolved2023-08-08T20:28:55.692Z

This incident has been resolved.

investigating2023-08-08T20:13:38.343Z

We are currently experiencing issues with Botpress Cloud registrations

Aug 4, 2023

Report: "Elevated Messaging API Errors"

Last update 2023-08-04T13:52:30.461Z

resolved2023-08-04T13:00:00.000Z

This incident has been resolved.

Jul 31, 2023

Report: "Elevated AI API Errors"

Last update 2023-07-31T18:48:50.417Z

resolved2023-07-31T18:48:50.401Z

This incident has been resolved.

investigating2023-07-31T17:52:02.609Z

We are currently investigating elevated errors in our AI APIs

Jul 28, 2023

Report: "Elevated API Errors"

Last update 2023-07-28T18:10:29.638Z

resolved2023-07-27T20:30:00.000Z

We're experiencing an elevated level of API errors and are currently looking into the issue.

Jun 21, 2023

Report: "Database upgrade"

Last update 2023-06-21T19:18:08.668Z

resolved2023-06-21T19:18:08.657Z

This incident has been resolved and the database upgrade was successful.

identified2023-06-21T18:33:33.693Z

Upgrading a database resulted in an unexpected period of downtime.

Jun 16, 2023

Report: "Chat API"

Last update 2023-06-16T15:00:57.637Z

resolved2023-06-16T14:30:00.000Z

Experiencing elevated errors on bot message response.

Jun 13, 2023

Report: "AWS outage"

Last update 2023-06-13T21:38:00.997Z

resolved2023-06-13T21:21:46.313Z

This incident has been resolved.

identified2023-06-13T19:24:58.678Z

The issue has been identified and a fix is being implemented.

investigating2023-06-13T19:24:44.000Z

An outage with various AWS services has an impact on the availability of the API, Website and Studio.