Historical record of incidents for Boomi
Apr 12, 2025
April Boomi Enterprise Infrastructure Release
Last updateThe scheduled maintenance has been completed.
Boomi will conduct essential maintenance on the underlying infrastructure. However, this activity is not expected to cause any downtime or impact to Platform UI and Public API during the scheduled maintenance window.
Mar 26, 2025
Boomi Cloud API Management - Scheduled Release (no downtime)
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Boomi Cloud API Management performs scheduled releases weekly, every Tuesday starting at 9:00 PM PST/ Wednesday 00:00 AM EST/ Wednesday 04:00 AM UTC. Unless otherwise noted, these releases are one hour long and have zero downtime with no impact on any area of the service. These weekly releases are a combination of product feature improvements, bug fixes, and customer-specific deployments. Latest updates to the Boomi Cloud API Management platform are posted on https://help.boomi.com/docs/category/release-notes.Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.
Boomi Cloud API Management - Investigating Degradation (Latency in ECLS)
Last updateThe Boomi Cloud API Management service is now back in good health and the issue that caused degradation has been resolved.This is the final update from us on this issue.Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.
Our team has taken measures to address the service degradation of the Boomi Cloud API Management platform. We expect the ECLS latency to return to normal level within the next 10 to 12 hours. There is no reporting data loss expected. All components are in good health and our team is currently monitoring the situation.We will provide updates on the status page as soon as we have more information. Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.
We have identified the root cause of the issue and are taking measures to mitigate the impact.We will update the status page as soon as we have more information. Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.
The Boomi Cloud API Management platform is experiencing partial service degradation. Based on the available information, we believe that the following components are affected:Enriched Call Log Streaming (ECLS) - LatencyOur team is investigating this and we will provide updates on the Status page as soon as we have more information. Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.
Mar 22, 2025
Boomi Cloud API Management - Investigating Degradation
Last updateThe Boomi Cloud API Management service is now back in good health and the issue that caused degradation has been resolved.This is the final update from us on this issue.Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.
Our team has taken measures to address the service degradation of the Boomi Cloud API Management platform. All components are in good health and our team is currently monitoring the situation.We will provide updates on the status page as soon as we have more information. Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.
We have identified the root cause of the issue and are taking measures to mitigate the impact.We will update the status page hourly or as soon as we have more information. Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.
The Boomi Cloud API Management platform is experiencing service degradation. Based on the available information, we believe that the following components are affected:Design Time | Admin Dashboard - Control Center | Developer Portals - Intermittent slow login, 503-Service Unavailable, 504-Gateway TimeoutOur team is investigating this. We will provide updates on the Status page hourly or as soon as we have more information. Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.
Mar 18, 2025
Boomi Cloud Degradation - USA East Integration Cloud 01
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
The Boomi USA East Integration Cloud 01 is currently operating at a higher-than-normal latency. You may experience degraded performance during this time. Our engineering team is investigating the issue and we will provide an update once we have more information. We apologize for any inconvenience this incident has caused.