Historical record of incidents for BODi by Beachbody
Report: "BODi.com is unreachable. It is due to the vendor platforms system outage.."
Last updateBODi.com is unreachable. It is due to the vendor platforms system outage. We're working with the team to address.
Report: "Login is down on Share-a-Cart"
Last updateThe incident has been resolved. Share-a-Cart login is now operational.
Login is currently inoperable on share-a-cart. We are currently investigating the issue.
Report: "Ongoing outage impacting The Office"
Last updateThe incident has been resolved. We apologize for the inconvenience.
Tech teams are still working on this issue.
Tech team is still working on a potential fix.
Tech team is still working on a potential fix.
Tech teams are still working on this issue.
Tech teams are still continuing to work on this issue.
The issue has been identified. Teams are doing further investigations before implementing the fix.
The issue has been identified and a fix is being implemented.
The team is aware of an issue impacting The Office Volume Reporting and is working on addressing the issue.
Report: "BODi.com is currently down due to a 3rd party tool outage."
Last updateThe outage has been addressed by the 3rd party platform. BODi.com is now operational.
BODi.com is currently down due to a 3rd party tool outage. We're working with the team to address.
Report: "Partial outage impacting order placement on BODi.com and updates made on TBB My Account page."
Last updateThe issue has been resolved. We apologize for any inconvenience this may have caused.
The issue has been identified and a fix is being implemented.
Our team is aware of an intermittent issue impacting order placement on BODi.com and updates on TBB My Account page. Our engineers are aggressively working to address the issue.
Report: "Bike Tablet service disruption"
Last updateThe Bike tablet was unable to connect to the internet for any user attempting a power cycle, restart, or powering on from the off state. This was resolved at 06:15am pst.
Report: "Billing and shipping address updates are not saving for continuity orders."
Last updateThe issue has been resolved. Updates to billing and shipping addresses are correctly being saved and applied to future continuity orders if desired.
The team has identified an issue preventing billing and shipping address updates from saving for continuity orders. Our engineers hope to have this resolved shortly.
Report: "BeachbodyOnDemand.com is experiencing a site outage. Our team of engineers are currently investigating."
Last updateThe issue has been resolved and the site is operational. We apologize for the inconvenience.
The issue has been identified and we hope to have the site operational momentarily.
We are currently investigating this issue.
Report: "BODi.com is currently down due to integrated service disruption."
Last updateBODi.com is currently operational. We apologize for any inconvenience this may have caused.
Team is actively working to address the issue.
Report: "Blog articles were failing to load"
Last updatehttps://www.beachbodyondemand.com/blog was failing to load due to a technical issue. Engineers quickly resolved the issue.
Report: "Customers Unable to Sign In on BOD"
Last updateBOD is now operational across all platforms. We apologize for any inconvenience this may have caused.
We are continuing to investigate this issue.
Team is troubleshooting an ongoing outage impacting all BOD platforms. We hope to have this addressed shortly.
Report: "Login issue with multiple Beachbody Platforms"
Last updateAll BOD functionality has been restored. We apologize for any inconvenience this may have caused and will work to prevent future occurrences of this incident.
There is an ongoing issue impacting all functionality across BOD. Team is working on addressing the issue and hope to have systems recovered shortly
Report: "AWS Regional Outage causing issues within BODi apps."
Last updateThe Impact has been mitigated and services are restored.
The team is aware of a regional third party outage impacting the Bike tablet and ability to search for content on other platforms.
Report: "Account creation is down on all BOD applications"
Last updateBOD account creation is now restored and all services are operational. We apologize for any inconvenience that this may have caused.
Account creation is down on all BOD applications. Login and video streaming remain operational. Our team is actively addressing the issue.
Report: "Login issues with BODi Platforms"
Last updateWe sincerely apologize for the inconvenience and are working on preventing future incidents. All services are now operational.
BODi is currently experiencing an intermittent issue impacting all platforms. We are working towards resolving the issue and apologize for any inconvenience.
BODi is currently experiencing an intermittent issue impacting all platforms. We are working towards resolving the issue and apologize for any inconvenience.
Report: "Intermittent streaming and content issues impacting BOD on all platforms"
Last updateAll BOD platforms are now operational. We sincerely apologize for any inconvenience this may have caused.
We are continuing to investigate this issue.
BOD is encountering intermittent issues impacting all platforms. Our team is aggressively troubleshooting the issue and hope to have it resolved shortly.
Report: "Registration is currently down"
Last updateBODWeb account creation is now operational. We apologize for any inconvenenience this may have caused
There is an issue preventing registration on BODWeb. Team is aggressively working on a solution and hope to have this addressed shortly.
Report: "BOD Video Playback Intermittency"
Last updateBOD is operational across all platforms. We sincerely apologize for any inconvenience the issue may have caused.
There is an ongoing issue impacting playback across all BOD platforms. The team is aggressively troubleshooting and we hope to have systems restored momentarily.
Report: "Beachbody on Demand Maintenance"
Last updateWe have recovered from the maintenance window. All BOD features are operational across all platforms.
As part of a planned maintenance, new account creation will be down across all BOD platforms starting Thursday at 10:00pm pst until Friday at 1:00 am pst. Login, video playback, and all other BOD features will be fully operational during this time. We apologize for any inconvenience this may cause.
Report: "BOD Registrations Intermittently Down"
Last updateThis issue has now been resolved. BOD registration is currently operational across all platforms.
We are currently experiencing intermittent down issues with BOD Registration. Our team is working on resolving the issue and hope to have it resolved shortly.
Report: "BOD is Down"
Last updateBOD is fully operational across all clients. We apologize for any inconvenience this may have caused.
BOD is experiencing intermittent login and playback issues across all clients. Team is investigating the issue and hopes to have it resolved shortly.
Report: "BOD is Down"
Last updateBOD is fully operational across all clients. We apologize for any inconvenience this may have caused.
BOD login and playback is down across all platforms. Our engineers are investigating the problem and hope to have it addressed shortly.
Report: "BOD Web Programs are Intermittently Failing to Load"
Last updateBOD Web Content and Video Playback is available again to the users. We apologize again for any inconvenience this may have caused.
BOD Web programs are intermittently failing to load on programs details pages. This is also causing issues for video playback on Web. We apologize for any inconvenience and hope to have this addressed shortly.
Report: "Sev1: BOD video playback, content rendering is intermittently failing across all clients"
Last updateBOD is fully operational across all clients. We apologize again for any inconvenience this may have caused.
BOD is currently experiencing an issue impacting video playing and the displaying of content across all platforms. We apologize and hope to have this resolve shortly
Report: "Sev1- Beachbody On Demand is down across all clients"
Last updateNo further issues have been reported. This incident is now closed.
Beachbody on demand is fully operational across all clients. We apologize any inconvenience this may have caused and are taking measures to prevent future issues.
Beachbody NOC has received a report that a Beachbody On Demand is down across all clients. The team is gathering further information on the problem and will issue an update in the next 10-15 minutes.
Report: "BOD Web Content and Video Playback Intermittency"
Last updateBOD Web has recovered from the Content and Video Playback outage and is now fully operational. We apologize for any inconvenience this may have caused.
BOD Web Content is intermittently loading for some users. Please refresh your browser if you are experiencing an issue. Our team is troubleshooting the issue and will have it resolved shortly.
We are currently investigating an issue wherein BOD Content and Video Playback availability is intermittent right now. More details to follow as they become available.
Report: "BOD Web Programs Page is Failing to Load Content."
Last updateBOD Web has recovered from the content outage and is now fully operational. We apologize for any inconvenience this may have caused.
BOD Web is experiencing issues showing content on the Web programs page (beachbodyondemand.com/programs). Team is in the process of addressing and hope to have it resolved shortly.
Report: "BOD Intermittent Loading Issues"
Last updateOur engineers have resolved the issue and we sincerely apologize for any inconvenience this may have caused. If you are continuing to experience any intermittent loading on BOD Web, please follow the steps outlined in the below article for clearing browser cookies. https://faq.beachbody.com/app/answers/detail/a_id/4688/catid/0/TLP/0
BOD Web is intermittently failing to load for some users. We are in the process of addressing the issue and hope to have it resolved shortly.
Report: "MBF program is inaccessible from BOD iOS and Android Applications."
Last updateMBF is accessible again to the users on both iOS and Android Applications. This incident has been resolved.
A fix has been implemented and we are monitoring the results. MBF is accessible again to the users on both iOS and Android Applications.
We are continuing to investigate this issue.
We are currently investigating an issue impacting MBF Program accessibility from BOD iOS and Android Applications. More details to follow as they become available.
Report: "SEV1- OIM Is Down"
Last updateBOD has recovered and is operational across all platforms. We apologize again for the issue.
We are continuing to investigate this issue.
BOD is experiencing intermittent login issues. Our engineers are investigating the issue and hope to have it resolved shortly.
Report: "BOD Content Intermittent Availability Issues"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating an issue wherein BOD Content availability is intermittent right now. More details to follow as they become available.
Report: "SEV 1 - BOD is Down"
Last updateBOD has recovered and is operational across all platforms. We apologize again for the issue.
We are experiencing issues impacting BOD across all clients. We apologize for any inconvenience this is causing and are working to have this resolved shortly.
Report: "Intermittent BOD Login Issues"
Last updateBeachbody On Demand login has returned to operational. We sincerely apologize for any inconvenience this may have caused.
Beachbody On Demand is currently experiencing intermittent login issues. Our team is troubleshooting and hopes to have this cleared up shortly.
Report: "BOD Roku and BOD Android applications are currently down due to an technical issue."
Last updateBOD applications on Roku and Android are now operational. We apologize we for the inconvenience this may have caused.
BOD Roku and BOD Android applications are currently down due to an technical issue. Our team is triaging the issue and hopes to have it resolved shortly.
Report: "Intermittent BOD Login Issues"
Last updateNo further issues has been identified with BOD login. The platform is stable and running without any issues. We apologize for any inconvenience this may have caused.
BOD login has recovered and is now operational across all platforms. We apologize for any inconvenience this may have caused.
We are currently experiencing issues with BOD login across all devices. Our engineers are actively working on addressing the issue.
Report: "Beachbody On Demand login is currently down across all platforms."
Last updateBOD login is currently operational on all platforms. We sincerely apologize again for the outage and any inconvenience it may have caused. We are taking measures to ensure future occurrences are prevented.
Beachbody On Demand login is currently down across all platforms. We are working on resolving the issue and apologize for the inconvenience.
Report: "BOD Registration is currently down."
Last updateThis issue has now been resolved. BOD registration is currently operational across all platforms.
BOD registration is currently operational across all platforms. We apologize for any inconvenience this may have caused. We'll continue monitoring performance.
BOD Registration is currently down. Our team is working on resolving the issue and hope to have it resolved shortly.
Report: "Beachbody On Demand currently inaccessible for some users"
Last updateBOD login is fully operational across all clients. We apologize for any inconvenience that may have caused
BOD engineers are investigating a login issue impacting some member accounts. We hope to have this resolved shortly.
Report: "BOD Community Down"
Last updateCommunity is back up on BOD Web. We apologize for any inconvenience this may have caused.
Community forum on BOD Web is currently down due to a third party issue. Our team is investigating the problem further and we are hoping this is resolved shortly.
Report: "BOD Registration is down"
Last updateNo further issues has been identified with BOD registration. The platform is stable and running without any issues. We apologize for any inconvenience this may have caused.
BOD registration is currently operational. Our team is continuing to monitor performance. We apologize for any inconvenience this may have caused
BOD registration is currently down due to a 3rd party issue. We're working on having it resolved shortly.
Report: "Community forum on BOD Web is currently down."
Last updateCommunity is back up on BOD Web. We apologize for any inconvenience this may have caused.
Community forum on BOD Web is currently down due to a third party issue. Our team is investigating the problem further and we are hoping this is resolved shortly.
Report: "Sev 2- MCT registration is currently down on Android and IOS."
Last updateMCT registration is back up on Android and IOS. We sincerely apologize for the inconvenience and will ensure proactive steps are taken to mitigate this in the future.
MCT registration is currently down on Android and IOS. engineers are aggressively troubleshooting the issue and hope to have it resolved shortly.
Report: "Free Registration Currently Unavailable"
Last updateOur engineers have resolved the issue and restored the free registration service on BOD Web. We thank you for your patience and apologize for any disruption this may have caused.
Free user registration on BOD Web is currently down. Our engineers are aggressively investigating the issue and hope to have it resolved shortly.
Report: "SEV 2 - Free & Paid Registration on BOD Web is partially down"
Last updateNo further issues have been reported. This incident is now closed.
Free and Paid account registration on BOD Web is available for users now. We apologize for any inconvenience this may have caused.
Beachbody engineers have identified the issue impacting registration on web. We are currently working on the fix and hope to have this up and running by the morning of 9/19. In the meantime, users registering on web can refresh their browser as a work-around to complete registration. We sincerely apologize for the inconvenience.
The source of the issue has been identified and teams are working to resolve the issue as soon as possible, Additional information will be provided as it becomes available.
BOD Team is currently investigating an issue preventing free & paid user registration on web. Additional information will be provided as it becomes available
Report: "Free Registration on BOD Web is currently down."
Last updateNo further issues have been reported. This incident is now closed.
Free account registration on BOD is available for users now. We apologize for any inconvenience this may have caused.
Free account registration on BOD web is currently down. Our team is continuing to investigate and hopes to have this resolved shortly.
Report: "Beachbody On Demand Login Issue"
Last updateNo further issues has been identified with BOD Login. The platform is stable and running without any issues. We apologize for any inconvenience this may have caused.
The issue impacting user logins on the Beachbody On Demand has been resolved. We will monitor the site closely to make sure it is stable before resolving this incident. We apologize for any inconvenience this may have caused.
Beachbody Tech Teams have identified the issue and are currently in process of working with the third party vendor to implement a fix.
Beachbody On Demand login is currently down on all platforms. Our engineers are working at addressing the issue and hope to have it resolved shortly.
Report: "Sev3 - UPF Program Page is down on BOD Web & BOD Android"
Last updateUPF Program Page has been restored for BOD Web and Android. We apologize for any inconvenience.
UPF Program Page is currently down on BOD Web & BOD Android. Our engineers are working on fixing the problem and hope to have it resolved shortly.
Report: "Beachbody On Demand login is currently down"
Last updateWe are now closing this incident and thank you again for all your patience.
Beachbody On Demand login has now been fully restored. We thank you for all your patience and apologize for any inconvenience this may have caused.
BOD engineers have identified the source of the issue and are continuing to work towards resolution. We sincerely apologize for any inconvenience this may have caused.
Beachbody On Demand login is currently down on all platforms. Our engineers are working at addressing the issue and hope to have it resolved shortly.
Report: "Beachbody On Demand is currently down on all platforms."
Last updateBeachbody On Demand has recovered all functionality and is currently operational on all platforms. We apologize for any inconvenience caused by the outage.
BOD has recovered from the outage and is operational on all platforms. We apologize again for the inconvenience. Our team is continuing to monitor performance.
BOD engineers have identified the source of the issue and are continuing to work towards resolution. We sincerely apologize for any inconvenience this may have caused.
Beachbody On Demand is currently down on all platforms and our engineers are investigating. We hope to have this resolved shortly.
Report: "Beachbody On Demand Registration Issue"
Last updateNo further issues has been identified with BOD registration. The platform is stable and running without any issues. We apologize for any inconvenience this may have caused.
We unfortunately encountered an issue impacting registration on BOD platforms at 1:37pm that has since been resolved. All platforms are currently operational. We apologize for any inconvenience this may have caused.
Report: "Users content unavailable in Android and FireTV application."
Last updateFunctionality has been restored to BOD Android and FireTV apps. We sincerely apologize for any inconvenience this may have caused
The BOD Android and FireTV apps are currently experiencing issues. Our engineers are aggressively troubleshooting and hope to have it resolved shortly.