Is BitGo Down Right Now? Discover if there is an ongoing service outage.

BitGo is currently Operational

Last checked 2025-06-23T19:14:35.231Z from BitGo's official status page

Historical record of incidents for BitGo

Jun 19, 2025

Report: "Bitgo Go Accounts are experiencing an issue where the Deposit/Withdrawal buttons are disabled in the UI"

Last update 2025-06-19T20:23:55.842Z

identified2025-06-19T20:23:55.838Z

We have identified the cause of this issue and are working on a resolution

Jun 18, 2025

Report: "Issue Preventing Trade Placement"

Last update 2025-06-18T21:21:00.858Z

investigating2025-06-18T21:21:00.856Z

We've identified an issue affecting a small number of customers who may be unable to place trades. Our team is actively working on a fix and we'll provide an update as soon as possible.

Report: "Discrepancy in Go Account Balances"

Last update 2025-06-18T19:28:20.045Z

investigating2025-06-18T19:28:20.042Z

We are currently experiencing an issue where Go Account balances are displaying incorrectly in the dashboard. Please note that this is a display issue only - underlying balances remain accurate and unaffected. Our team is actively investigating the issue. We will provide an update as soon as more information is available.

Jun 16, 2025

Report: "Delay in processing deposit/withdrawals for BSC"

Last update 2025-06-16T08:30:09.762Z

investigating2025-06-16T08:30:09.760Z

We are continuing to investigate this issue.

investigating2025-06-16T08:24:33.106Z

We are currently investigating this issue.

Jun 6, 2025

Report: "Scheduled Maintenance on app.bitgo-test.com"

Last update 2025-06-06T18:18:43.632Z

investigating2025-06-06T18:18:43.628Z

Report: "Scheduled Maintenance on app.bitgo-test.com"

Last update 2025-06-06T16:18:01.916Z

investigating2025-06-06T16:18:01.913Z

Report: "Scheduled Maintenance on app.bitgo-test.com"

Last update 2025-06-06T15:06:52.723Z

investigating2025-06-06T15:06:52.720Z

In order to keep improving our services, BitGo will be performing a scheduled maintenance on the infrastructure hosting our applications at https://app.bitgo-test.com. During this hour we expect service disruption manifesting in our platform returning 500s for few seconds.

Jun 5, 2025

Report: "Delay in processing BSC transactions"

Last update 2025-06-05T06:00:40.824Z

investigating2025-06-05T06:00:40.821Z

We are continuing to investigate this issue.

investigating2025-06-05T05:59:54.136Z

We are currently investigating this issue.

Jun 4, 2025

Report: "Scheduled Maintenance on app.bitgo-test.com"

Last update 2025-06-04T19:55:14.507Z

investigating2025-06-04T19:55:14.503Z

Report: "Scheduled Maintenance on app.bitgo-test.com"

Last update 2025-06-04T17:03:24.699Z

investigating2025-06-04T17:03:24.697Z

Jun 1, 2025

Report: "The TON network has been unresponsive for the past 45 minutes"

Last update 2025-06-01T14:20:50.274Z

resolved2025-06-01T14:20:50.258Z

This incident has been resolved.

identified2025-06-01T13:13:41.000Z

Transactions and related services may not function during this time. This is a network-wide issue with TON and not an issue on BitGo's end. Track status: https://tonscan.com/blocks

Report: "The TON network has been unresponsive for the past 45 minutes"

Last update 2025-06-01T09:20:00.000Z

Resolved2025-06-01T09:20:00.000Z

This incident has been resolved.

Identified2025-06-01T08:13:00.000Z

Transactions and related services may not function during this time. This is a network-wide issue with TON and not an issue on BitGo's end. Track status: https://tonscan.com/blocks

May 29, 2025

Report: "Delay in processing BSC transactions"

Last update 2025-05-29T11:19:40.228Z

resolved2025-05-29T11:19:27.959Z

This incident has been resolved.

investigating2025-05-29T08:21:21.081Z

We are currently investigating this issue.

Report: "Delay in processing BSC transactions"

Last update 2025-05-29T06:19:00.000Z

Resolved2025-05-29T06:19:00.000Z

This incident has been resolved.

Investigating2025-05-29T03:21:00.000Z

We are currently investigating this issue.

May 28, 2025

Report: "Delayed confirmations on deposits and withdrawals on Arbitrum"

Last update 2025-05-28T06:42:03.844Z

resolved2025-05-28T06:42:03.828Z

This incident has been resolved.

investigating2025-05-28T03:07:35.065Z

We are currently investigating this issue.

Report: "Delayed confirmations on deposits and withdrawals on Arbitrum"

Last update 2025-05-28T01:42:00.000Z

Resolved2025-05-28T01:42:00.000Z

This incident has been resolved.

Investigating2025-05-27T22:07:00.000Z

We are currently investigating this issue.

May 27, 2025

Report: "Delayed confirmations on deposits and withdrawals on Arbitrum"

Last update 2025-05-27T05:09:21.025Z

resolved2025-05-27T05:09:21.006Z

This incident has been resolved.

investigating2025-05-27T03:04:51.137Z

We are continuing to investigate this issue.

investigating2025-05-27T03:04:31.316Z

We are currently investigating this issue.

May 26, 2025

Report: "Delays in New Report Data Availability"

Last update 2025-05-26T09:52:06.782Z

resolved2025-05-26T09:52:06.765Z

This incident has been resolved.

investigating2025-05-26T09:42:20.011Z

There may be delays in the availability of newer records in reports.

Report: "Delays in New Report Data Availability"

Last update 2025-05-26T04:52:00.000Z

Resolved2025-05-26T04:52:00.000Z

This incident has been resolved.

Investigating2025-05-26T04:42:00.000Z

There may be delays in the availability of newer records in reports.

Report: "Delayed confirmations on deposits and withdrawals on arbitrum"

Last update 2025-05-26T00:24:13.841Z

resolved2025-05-26T00:24:13.824Z

This incident has been resolved.

investigating2025-05-25T19:58:37.350Z

We are currently investigating this issue.

May 25, 2025

Report: "Delayed confirmations on deposits and withdrawals on arbitrum"

Last update 2025-05-25T19:24:00.000Z

Resolved2025-05-25T19:24:00.000Z

This incident has been resolved.

Investigating2025-05-25T14:58:00.000Z

We are currently investigating this issue.

Report: "Delayed confirmations on deposits and withdrawals on arbitrum"

Last update 2025-05-25T06:45:27.163Z

resolved2025-05-25T06:45:27.146Z

This incident has been resolved.

investigating2025-05-25T02:12:09.166Z

We are currently investigating the issue

May 22, 2025

Report: "Delay processing TAO transactions"

Last update 2025-05-22T19:31:21.486Z

resolved2025-05-22T19:31:21.468Z

This incident has been resolved.

investigating2025-05-22T15:22:13.485Z

The Opentensor Foundation is continuing to work on a fix. We will share further updates as they become available.

investigating2025-05-22T03:40:06.000Z

There is an ongoing issue on the Bittensor (TAO) network. The Opentensor Foundation is actively working on a fix. We will provide further updates as they become available.

investigating2025-05-22T03:39:31.693Z

We are continuing to investigate this issue.

investigating2025-05-22T03:39:02.134Z

We are currently investigating this issue.

Report: "Delay processing TAO transactions"

Last update 2025-05-22T14:31:00.000Z

Resolved2025-05-22T14:31:00.000Z

This incident has been resolved.

Update2025-05-22T10:22:00.000Z

The Opentensor Foundation is continuing to work on a fix. We will share further updates as they become available.

Update2025-05-21T22:40:00.000Z

There is an ongoing issue on the Bittensor (TAO) network. The Opentensor Foundation is actively working on a fix. We will provide further updates as they become available.

Update2025-05-21T22:39:00.000Z

We are continuing to investigate this issue.

Investigating2025-05-21T22:39:00.000Z

We are currently investigating this issue.

May 21, 2025

Report: "Delay processing BSC/AVAXC transactions"

Last update 2025-05-21T21:01:50.148Z

resolved2025-05-21T21:01:50.117Z

This incident has been resolved.

investigating2025-05-21T15:51:03.000Z

Transaction processing is still delayed for BSC and AVAXC coins and we continue to investigate.

investigating2025-05-21T01:33:53.701Z

We are currently investigating this issue.

Report: "Delay processing BSC/AVAXC transactions"

Last update 2025-05-21T16:01:00.000Z

Resolved2025-05-21T16:01:00.000Z

This incident has been resolved.

Update2025-05-21T10:51:00.000Z

Transaction processing is still delayed for BSC and AVAXC coins and we continue to investigate.

Investigating2025-05-20T20:33:00.000Z

We are currently investigating this issue.

May 20, 2025

Report: "We are experiencing a delay with transaction broadcasting for a small subset of supported coins"

Last update 2025-05-20T23:47:35.265Z

resolved2025-05-20T23:47:35.244Z

This incident has been resolved.

monitoring2025-05-20T23:28:09.000Z

We have identified the issue, implemented a fix, and are now monitoring.

investigating2025-05-20T22:45:57.533Z

We are continuing to investigate this issue.

investigating2025-05-20T22:45:13.501Z

We are experiencing a transaction delay with broadcast on the following coins: algo apt avax bsc hbar icp osmo polygon sol stx sui tao

Report: "BSC - Delays on Deposits and Withdrawals"

Last update 2025-05-20T19:34:46.860Z

resolved2025-05-20T19:34:46.838Z

This incident has been resolved.

identified2025-05-20T12:58:48.403Z

We are continuing to work on a fix for this issue.

identified2025-05-20T12:45:30.725Z

The issue has been identified and a fix is being implemented.

Report: "We are experiencing a delay with transaction broadcasting for a small subset of supported coins"

Last update 2025-05-20T18:47:00.000Z

Resolved2025-05-20T18:47:00.000Z

This incident has been resolved.

Monitoring2025-05-20T18:28:00.000Z

We have identified the issue, implemented a fix, and are now monitoring.

Update2025-05-20T17:45:00.000Z

We are continuing to investigate this issue.

Investigating2025-05-20T17:45:00.000Z

We are experiencing a transaction delay with broadcast on the following coins:algoaptavaxbschbaricposmopolygonsolstxsuitao

Report: "BSC - Delays on Deposits and Withdrawals"

Last update 2025-05-20T14:34:00.000Z

Resolved2025-05-20T14:34:00.000Z

This incident has been resolved.

Update2025-05-20T07:58:00.000Z

We are continuing to work on a fix for this issue.

Identified2025-05-20T07:45:00.000Z

The issue has been identified and a fix is being implemented.

Report: "Facing delays with processing transactions."

Last update 2025-05-20T02:12:55.024Z

resolved2025-05-20T02:12:55.004Z

This incident has been resolved.

monitoring2025-05-20T01:52:56.021Z

A fix has been implemented and we are monitoring the results.

investigating2025-05-20T01:49:11.627Z

We are currently experiencing higher-than-usual latencies. Our team has identified the root cause and is actively working on deploying a fix.

May 16, 2025

Report: "Unable to load wallets in UI and API"

Last update 2025-05-16T23:05:02.845Z

resolved2025-05-16T23:05:02.828Z

This incident has been resolved.

monitoring2025-05-15T22:01:30.878Z

We are continuing to monitor for any further issues.

monitoring2025-05-15T21:39:30.086Z

A fix has been implemented and we are monitoring the results.

identified2025-05-15T20:42:39.059Z

The issue has been identified and a fix is being implemented.

investigating2025-05-15T20:41:50.000Z

We've investigated three categories of issues: code changes, db changes, config changes. We are currently reverting changes committed during our release earlier today. We will post updates on timing as the revert gets released

investigating2025-05-15T20:38:10.424Z

We are continuing to investigate this issue.

investigating2025-05-15T18:56:07.010Z

We are continuing to investigate this issue.

investigating2025-05-15T18:29:52.000Z

impacts all types of wallets across UI and API

May 15, 2025

Report: "XRP – Delays on Deposits and Withdrawals"

Last update 2025-05-15T23:23:06.161Z

resolved2025-05-15T23:23:06.138Z

This incident has been resolved.

monitoring2025-05-15T21:43:48.093Z

A fix has been implemented and we are monitoring the results.

identified2025-05-15T21:10:48.503Z

The issue has been identified and a fix is being implemented.

investigating2025-05-15T19:15:49.630Z

We are continuing to investigate this issue.

Report: "XLM – Delays on Deposits and Withdrawals"

Last update 2025-05-15T23:22:57.323Z

resolved2025-05-15T23:22:57.301Z

This incident has been resolved.

monitoring2025-05-15T21:44:06.067Z

A fix has been implemented and we are monitoring the results.

identified2025-05-15T20:41:56.760Z

The issue has been identified and a fix is being implemented.

investigating2025-05-15T19:16:20.697Z

We are continuing to investigate this issue.

May 7, 2025

Report: "Disruption in CSPR Transaction Processing"

Last update 2025-05-07T14:53:06.685Z

resolved2025-05-07T14:53:06.670Z

This incident has been resolved.

investigating2025-05-07T09:43:43.646Z

We are continuing to investigate this issue.

investigating2025-05-07T07:03:38.406Z

We are currently investigating this issue.

May 1, 2025

Report: "Delay processing Arbitrum transactions"

Last update 2025-05-01T08:00:43.701Z

resolved2025-05-01T08:00:43.682Z

This incident has been resolved.

investigating2025-05-01T07:37:18.949Z

We are currently investigating this issue.

Report: "Delay processing ARB transactions"

Last update 2025-05-01T02:48:30.143Z

resolved2025-05-01T02:48:30.129Z

This incident has been resolved.

monitoring2025-05-01T02:12:30.712Z

A fix has been implemented and we are monitoring the results.

investigating2025-05-01T01:26:18.196Z

We are currently investigating this issue.

Apr 25, 2025

Report: "BitGo platform is experiencing issues, resulting in increased HTTP 500 errors."

Last update 2025-04-25T20:22:24.233Z

resolved2025-04-25T20:22:24.221Z

This incident has been resolved.

monitoring2025-04-25T19:48:44.090Z

A fix has been implemented and we are monitoring the results.

investigating2025-04-25T13:55:43.656Z

We are currently investigating this issue.

Apr 24, 2025

Report: "Issues with DvP Processing"

Last update 2025-04-24T23:41:16.939Z

resolved2025-04-24T23:41:16.925Z

This incident has been resolved.

investigating2025-04-24T16:27:28.732Z

DvP is in a Degraded state, the team is actively working to resolve it

Apr 23, 2025

Report: "Delay on acknowledging Arbitrum deposits and withdrawals confirmations"

Last update 2025-04-23T08:29:14.438Z

resolved2025-04-23T08:29:14.418Z

This incident has been resolved.

identified2025-04-23T06:53:01.144Z

We are continuing to work on a fix for this issue.

identified2025-04-23T06:52:22.358Z

The issue has been identified and a fix is being implemented.

investigating2025-04-23T06:06:18.549Z

We are currently investigating this issue.

Apr 11, 2025

Report: "Recent trading and staking activity may not appear in reports"

Last update 2025-04-11T08:46:55.376Z

resolved2025-04-11T08:46:55.360Z

This incident has been resolved.

investigating2025-04-10T01:24:16.979Z

Recent trading activity may not appear in reports.

Apr 4, 2025

Report: "Issues with ETH staking"

Last update 2025-04-04T02:47:56.777Z

resolved2025-04-04T02:47:56.757Z

This incident has been resolved.

investigating2025-04-04T02:33:44.120Z

Due to issues with our partners API, there is disruption to ETH staking. Users will be unable to provision. Bitgo and partners are working to restore staking service for ETH shortly

investigating2025-04-04T00:54:43.527Z

We are currently investigating this issue.

Mar 24, 2025

Report: "Trade Order Statuses are not updating"

Last update 2025-03-24T22:43:51.743Z

resolved2025-03-24T22:43:51.725Z

Data Sync Issue has been resolved, and all Trade Statuses are up to date.

monitoring2025-03-24T22:27:14.383Z

Underlying issue has been resolved and all new trades are processing normally. The BitGo team is working to backfill Trade Execution details for Impacted Client Trades placed between 1:54pm PST and 2:22pm PST. No trade execution was impacted.

investigating2025-03-24T21:20:17.001Z

We are currently investigating this issue.

Mar 4, 2025

Report: "Reporting Delays: Recent staking activity may not appear in reports"

Last update 2025-03-04T15:23:00.161Z

resolved2025-03-04T15:23:00.144Z

This incident has been resolved.

investigating2025-03-04T00:38:48.898Z

We are currently investigating this issue.

Feb 27, 2025

Report: "We’re experiencing intermittent failures on some trade orders"

Last update 2025-02-27T23:00:22.044Z

resolved2025-02-27T23:00:22.010Z

This incident has been resolved.

identified2025-02-27T21:30:06.534Z

We are continuing to work on a fix for this issue.

identified2025-02-27T21:29:42.217Z

If your trade failed, please re-submit your order again

Feb 21, 2025

Report: "Delays in processing requests across the platform"

Last update 2025-02-21T19:54:17.679Z

resolved2025-02-21T19:54:17.662Z

This incident has been resolved.

monitoring2025-02-18T19:13:19.236Z

A fix has been implemented and we are monitoring the results.

investigating2025-02-18T16:05:13.754Z

We are continuing to investigate this issue.

investigating2025-02-18T15:55:45.035Z

We are currently investigating this issue.

Feb 8, 2025

Report: "polygon transactions are delayed"

Last update 2025-02-08T15:57:39.867Z

resolved2025-02-08T15:57:39.854Z

This incident has been resolved.

investigating2025-02-08T08:00:21.000Z

Polygon transactions are getting delayed. We are currently investigating this.

Feb 5, 2025

Report: "Delayed Reporting - Recent activity may not appear in reports"

Last update 2025-02-05T01:39:47.920Z

resolved2025-02-05T01:39:47.905Z

This incident has been resolved.

investigating2025-02-05T01:39:05.350Z

We are continuing to investigate this issue.

investigating2025-02-04T21:58:44.767Z

We are currently investigating this issue.

Report: "XRP Mainnet Halt: Global Issue Impacting Transactions"

Last update 2025-02-05T00:37:24.702Z

resolved2025-02-05T00:37:24.684Z

This incident has been resolved.

investigating2025-02-04T22:45:19.396Z

The XRP mainnet is currently facing issues and has halted at block 93927173, preventing you from sending or receiving XRP. This is a global issue affecting all users, not just BitGo.

Feb 3, 2025

Report: "Issue with sending email notifications"

Last update 2025-02-03T19:07:54.532Z

resolved2025-02-03T19:07:54.514Z

This incident has been resolved.

monitoring2025-02-03T06:54:33.310Z

A fix has been implemented and we are monitoring the results.

investigating2025-02-03T05:06:41.818Z

We are currently investigating this issue.

Report: "Delay processing SOL transactions"

Last update 2025-02-03T05:06:57.956Z

resolved2025-02-03T05:06:57.940Z

This incident has been resolved.

monitoring2025-01-20T12:13:29.797Z

A fix has been implemented and we are monitoring the results.

investigating2025-01-20T03:20:24.372Z

We are currently investigating this issue.

Report: "Issue with sending email notifications"

Last update 2025-02-03T05:02:55.579Z

resolved2025-02-03T05:02:55.564Z

This incident has been resolved.

investigating2025-02-03T02:43:26.982Z

We are currently investigating this issue.

Jan 20, 2025

Report: "TSS transactions cannot be signed"

Last update 2025-01-20T21:36:47.500Z

resolved2025-01-20T21:36:47.486Z

This incident has been resolved.

investigating2025-01-20T19:37:37.384Z

We are currently investigating this issue.

Jan 14, 2025

Report: "We are facing issues in syncing with the Ton network"

Last update 2025-01-14T11:17:23.411Z

resolved2025-01-14T11:17:23.396Z

This incident has been resolved.

investigating2025-01-14T06:57:42.471Z

We are currently investigating this issue.

Jan 7, 2025

Report: "Issues indexing unconfirmed BTC notifications"

Last update 2025-01-07T10:33:45.086Z

resolved2025-01-07T10:33:45.075Z

This incident has been resolved.

investigating2025-01-07T02:51:53.924Z

We can broadcast and index transactions successfully but are not indexing unconfirmed transactions. Hence, unconfirmed notifications will not be received

Dec 21, 2024

Report: "Issue with AVAX staking"

Last update 2024-12-21T00:04:14.729Z

resolved2024-12-21T00:04:14.710Z

This incident has been resolved.

investigating2024-12-18T00:56:17.258Z

We are currently investigating this issue.

Dec 17, 2024

Report: "Issue processing AVAXC withdrawals"

Last update 2024-12-17T15:51:41.044Z

resolved2024-12-17T15:51:41.030Z

This incident has been resolved.

investigating2024-12-17T11:38:51.082Z

We are currently investigating this issue.

Report: "Issues processing AVAX-P Transactions"

Last update 2024-12-17T00:37:41.361Z

resolved2024-12-17T00:37:41.346Z

This incident has been resolved.

identified2024-12-16T18:26:04.010Z

The issue has been identified and a fix is being implemented.

Dec 7, 2024

Report: "“Delay in processing SUI transactions”"

Last update 2024-12-07T05:42:43.857Z

resolved2024-12-07T05:42:43.843Z

This incident has been resolved.

investigating2024-12-07T04:44:23.622Z

We are currently investigating this issue.

Report: "Delay Processing SUI transactions"

Last update 2024-12-07T04:33:47.523Z

resolved2024-12-07T04:33:47.511Z

This incident has been resolved.

investigating2024-12-06T15:45:12.514Z

We are currently investigating this issue.

Dec 6, 2024

Report: "Delay processing SOL transactions"

Last update 2024-12-06T10:26:43.547Z

resolved2024-12-06T10:26:43.534Z

This incident has been resolved.

investigating2024-12-06T09:08:12.156Z

We are currently investigating this issue.

Dec 5, 2024

Report: "Clients receiving margin position detail emails"

Last update 2024-12-05T22:35:47.058Z

resolved2024-12-05T22:35:47.040Z

This incident has been resolved.

investigating2024-12-05T17:08:15.000Z

We are actively investigating the issue and working to identify the cause quickly as possible.

Report: "Delay in processing AVAXC transactions"

Last update 2024-12-05T12:55:29.176Z

resolved2024-12-05T12:55:29.160Z

This incident has been resolved.

investigating2024-12-05T09:26:34.236Z

We are currently investigating this issue.

Dec 4, 2024

Report: "Delays in processing of transactions"

Last update 2024-12-04T00:01:32.761Z

resolved2024-12-04T00:01:32.745Z

This incident has been resolved.

monitoring2024-12-03T21:26:01.394Z

A fix has been implemented and we are currently monitoring. All delayed transactions should retry and start confirming. Any missed webhooks should be retriggered.

investigating2024-12-03T20:36:59.555Z

We are currently investigating this issue.

Nov 29, 2024

Report: "Delay processing Polygon transactions"

Last update 2024-11-29T20:29:08.140Z

resolved2024-11-29T20:29:08.122Z

This incident has been resolved.

identified2024-11-29T18:11:39.278Z

The issue has been identified and a fix is being implemented.

investigating2024-11-29T15:57:26.554Z

We are currently investigating this issue.

Nov 27, 2024

Report: "Delay in Processing SOL Transactions"

Last update 2024-11-27T06:17:38.349Z

resolved2024-11-27T06:17:38.329Z

This incident has been resolved.

monitoring2024-11-27T06:14:05.679Z

A fix has been implemented and we are monitoring the results.

investigating2024-11-27T05:42:51.877Z

We are currently investigating this issue.

Report: "Delay in Processing SOL Transactions"

Last update 2024-11-27T03:12:17.606Z

resolved2024-11-27T03:12:17.589Z

This incident has been resolved.

identified2024-11-27T02:52:16.442Z

We have identified a fix and are catching up with transaction processing

identified2024-11-27T02:50:47.134Z

The issue has been identified and a fix is being implemented.

investigating2024-11-27T00:58:56.462Z

We are currently investigating this issue.

Nov 24, 2024

Report: "Delays in processing new user KYC information"

Last update 2024-11-24T02:25:52.861Z

resolved2024-11-24T02:25:52.848Z

This incident has been resolved.

investigating2024-11-23T19:11:26.310Z

We are currently investigating this issue.