Is bexio AG Down Right Now? Check if there is a current outage ongoing.

bexio may be unavailable or impaired for some customers due to a broader incident affecting multiple of our infrastructure providers. Our partners are actively working to resolve the issue and restore full service

We are currently investigating a problem that prevents our customers from logging into bexio. We apologize for any inconvenience.

Between 2025-05-07 15:50 CEST and 2025-05-08 10:30 CEST the endpoint api.bexio.com/2.0/kb_invoice could not be used to create invoices in bexio. The situation made it impossible to create invoices via our API. The problem is solved.

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

We are continuing to investigate this issue.

Das Modul “Löhne” steht derzeit nicht oder nur eingeschränkt zur Verfügung. Wir danken Ihnen für Ihre Geduld, während wir an einer Lösung arbeiten! Die Statusseite wird mit weiteren Informationen aktualisiert sobald diese verfügbar sind. The module Payroll is currently impaired or may not be available. Thank you for your patience while we are working towards a solution! The status page will be updated with more information as it becomes available.

The situation has been resolved and you are able to continue using bexio as usual. We sincerely apologize for any inconvenience.

We are currently investigating problems with sending emails. These are not being sent and remain in the queue. Thank you for your patience while we work on a solution! The status page will be updated with further information as it becomes available.

This incident has been resolved.

Das Modul “Löhne” steht derzeit nicht oder nur eingeschränkt zur Verfügung. Wir danken Ihnen für Ihre Geduld, während wir an einer Lösung arbeiten! Die Statusseite wird mit weiteren Informationen aktualisiert sobald diese verfügbar sind. The module Payroll is currently impaired or may not be available. Thank you for your patience while we are working towards a solution! The status page will be updated with more information as it becomes available.

Die Beeinträchtigung wurde behoben und Sie können bexio wie gewohnt weiter nutzen. Wir entschuldigen uns für die Unannehmlichkeiten. The situation has been resolved and you are able to continue using bexio as usual. We sincerely apologize for any inconvenience.

We are continuing to investigate this issue.

Das Modul “Löhne” steht derzeit nicht oder nur eingeschränkt zur Verfügung. Wir danken Ihnen für Ihre Geduld, während wir an einer Lösung arbeiten! Die Statusseite wird mit weiteren Informationen aktualisiert sobald diese verfügbar sind. The module Payroll is currently impaired or may not be available. Thank you for your patience while we are working towards a solution! The status page will be updated with more information as it becomes available.

This incident has been resolved.

We are continuing to investigate this issue.

We are currently investigating this issue.

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

We are actively investigating the situation where some functionality is not working as expected. Thank you for your patience while we are working towards a solution! The status page will be updated with more information as it becomes available.

This incident has been resolved.

We are continuing to investigate this issue.

We are actively investigating the situation with the affected banks. Thank you for your patience while we are working towards a solution! The status page will be updated with more information as it becomes available.

This incident has been resolved.

Grüezi liebe bexio-Kunden, aktuell kann es sein, dass keine Benutzer und Treuhänder zu bexio eingeladen werden können. Wir arbeiten bereits mit Hochdruck an einer Lösung. Bitte entschuldigen Sie die Umstände. Beste Grüsse, Ihr bexio-Team Dear bexio customers, it is currently not possible to invite users and trustees in bexio. We are already working hard to find a solution. We apologise for the inconvenience. Best regards, your bexio team

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

We are continuing to investigate this issue.

We are currently investigating this issue.

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

We are currently experiencing a technical issue affecting our connection with ZKB. Users receive an error message when fetching transactions. Workaround: Please, manually download your transactions and import them into your account. Our team is actively working to resolve this matter as swiftly as possible. We understand the importance of uninterrupted service, and we sincerely apologize for any inconvenience this may cause you.

This incident has been resolved.

We are continuing to investigate this issue.

Der bexio Support ist momentan aufgrund von technischen Problemen nicht erreichbar. Bitte wenden Sie sich via Guuru Chat oder Mail an support@bexio.com und wir werden Ihnen so schnell wie möglich behilflich sein.

This incident has been resolved.

We are continuing to investigate this issue.

The bexio support is currently unavailable due to technical issues. Please contact via Guuru Chat or mail to support@bexio.com and we will assist you as soon as possible.

This incident has been resolved.

We are currently investigating the issue with UBS and SIX.

The incident is resolved. UBS Interface is working normal again.

We are currently investigating this issue.

This incident has been resolved.

PDF creation and preview is creating a red error message

UBS was able to resolve the issue

The UBS is down and it appears to affect all users of UBS. Fetching transactions and sending payments does not work, the manual up/download of files continues to work.

This incident has been resolved.

We are currently monitoring the situation

Users unable to access expenses with permission missing error // Monitoring

This incident has been resolved.

The Issue with BCV is resolved

We are currently investigating this issue.

Bank interface UBS is working again.

We are currently investigating this issue.

This incident has been resolved.

21. Juni 2023 – Die Bankenschnittstelle UBS ist derzeit nur eingeschränkt verfügbar. Lösungsweg in der Zwischenzeit: Laden Sie Transaktions-Dateien in Ihrem E-Banking herunter und bei uns hoch. Zahlungsaufträge funktionieren umgekehrt, also laden Sie diese bei uns herunter und in Ihrem E-Banking hoch. Die Bankingfunktionen stehen Ihnen danach im gewohnten Umfang zur Verfügung (z. B. automatischer Abgleich von QR-Rechnungen).

This incident has been resolved.

Payment transfer not possible / Übermittlung von Transaktionen nicht möglich ergibt Fehler 400 - bei dringenden Zahlungen geben Sie diese im E-Banking direkt ein.

This incident has been resolved

Background: For some weeks now, not only Swiss federal agencies, cantons and other companies have been targeted by cyber criminals. bexio has also been affected. Since yesterday (13.06.2023), the use of bexio has been affected by a cyber attack. These restrictions are still continuing. Your data is still safe: The cyber attack, a so-called distributed denial of service (DDoS) attack, only temporarily compromised access to the application. Customer data is not affected. Thanks to the high security standards and monitoring by our experts on site, it was also possible to respond immediately. We are working intensively to restore normal operations as quickly as possible.

We are continuing to monitor for any further issues.

The systems are running again with the usual reliability and speed. We continue to actively monitor the systems.

Unfortunately bexio is not or only partially available. Our technicians are working on troubleshooting. We apologise for the inconvenience.

The systems are running again with the usual reliability and speed. We continue to actively monitor the systems.

We are currently investigating this issue.

Bank interface UBS is working again.

There is a problem with the connection of the interface // Fetching transactions and sending payments does not work reliably // Transaktionen abholen sowie übermitteln ist derzeit für einige KD eingeschränkt verfügbar

We were able to resolve this incident

Fetching transactions and sending payments does not work reliably // Transaktionen abholen sowie übermitteln ist derzeit für einige KD eingeschränkt verfügbar

Bank interface UBS is working again.

Bank interface UBS is working again.

Bank interface UBS is working again. From 09.05.2023 to 10.05.2023 the interface was not available. Since the evening of 10.05.2023 it is fully functional again. Your connection from bexio to UBS was disconnected due to an error by UBS. Please reconnect by clicking on “Connect e-banking” and link your account again. You can then retrieve any missing transactions.

From 13.03.2023 to 14.03.2023 the interface was not available. Since 15.03.2023 it is functional again. Please close potential gaps by retrieving the transactions again with the date filter or manually import for 13.03.

The root cause has been found and we are working with UBS to implement it.

For some of you, the UBS banking interface is currently only available on a limited basis. The problem has been identified on the UBS side. We are still in close contact with UBS and are assisting in troubleshooting. The transmission of payment orders continues to work. We apologise for the inconvenience.

Bank interface UBS is working again.

The issue has been identified and a fix is being implemented.

We are continuing to investigate this issue.

The bank interface UBS is currently not available. Together with UBS we are working on a solution.

From 09.05.2023 to 10.05.2023 the interface was not available. Since the evening of 10.05.2023 it is fully functional again. Your connection from bexio to UBS was disconnected due to an error by UBS. Please reconnect by clicking on “Connect e-banking” and link your account again. You can then retrieve any missing transactions.

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This incident has been resolved.

We are continuing to work on a fix for this issue.

Silbentrennung in Dokumenten funktioniert nicht korrekt

This incident has been resolved.

The bank interface UBS is currently not available. Together with UBS we are working on a solution.

Thank you very much for your patience. As of today (7.3.2023), the interface is fully functional again. UBS was able to fix the error and we thank them very much for their efforts. Important: The transactions of the last few days were not delivered. However, there was no error. The transactions must therefore be imported by 1.3 with the date filter, and manually for 28.2. How to import the transactions manually can be found here: https://help.bexio.com/s/article/000002007?language=en_US. It is also possible that you will need to re-establish the connection. Instructions on how to reconnect can be found here: https://help.bexio.com/s/article/000002010?language=en_US Best regards Your bexio team

6.03.2023: For some of you, the UBS banking interface is currently only available with restrictions. The problem has been identified on the UBS side. We are still in close contact with UBS and are supporting them in troubleshooting. Unfortunately, we cannot give you a new update today. We are still waiting for UBS to correct the error. We will give you the next update on 8 March at the latest.

03 March 2023 For some of you, the UBS banking interface is currently only available with restrictions. The problem has been identified on the UBS side and we are supporting them in implementing a solution. You will receive further information from us by Monday, 06 March 2023 at the latest. The transmission of payment orders continues to work

Unfortunately, fetching bank transactions and transmitting payments still does not work. The error is currently being analysed and corrected by UBS. UBS is aware of the urgency and is working on a solution to the problem.

The issue has been identified and a fix is being implemented.

Specific customers are currently experiencing problems with the UBS interface. Fetching of bank transactions are affected. We are working on the issue as a matter of urgency.

The error could be corrected. The UBS interface is available again to the usual extent. Please use the date filter to import transactions retroactively.

UBS is experiencing an issue. This resulting in the connection to the bank through the bexio interface not working. UBS is already working on it.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Specific customers are currently experiencing problems with the UBS interface. Fetching of bank transactions and the transmission of payments are affected. We are working on the issue as a matter of urgency.

This incident has been resolved.

The error could be fixed. Bills and expenses can be created. Sorry for the inconvenience. We continue to monitor the systems.

Customers are currently experiencing performance issues in the module "purchase". Our technicians are working on the issue as a matter of urgency.

This incident has been resolved.

IBAN payments with reason for payment: We have implemented a fix and are monitoring the result. Currently transmitting payments works again. When encountering an issue, please delete the reason for payment to ensure that you can successfully submit your payments.

The issue has been identified and a fix is being implemented.

It is currently not possible to send IBAN payments with a comment/message. We are working on a solution. In the meantime, we recommend you to remove any comments, to ensure you can successfully transmit your payments

This incident has been resolved.

bexio Support is currently not reachable by phone. Our phone provider is currently experiencing issues, we will inform you once we are reachable again.

This incident has been resolved.

We were able to fix the error. Creating PDFs is possible again. We are actively monitoring the systems.

Unfortunately, no PDFs can be generated at the moment. This affects offers, orders, delivery notes and invoices. Our technicians are working at full speed to correct the error. We apologise for the inconvenience.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Specific customers are currently experiencing problems with the ZKB interface. Fetching of bank transactions and the transmission of payments are affected. We are analysing the issue as a matter of urgency.

This incident has been resolved by PostFinance.

PostFinance is experiencing an issue. This resulting in the connection to the bank through the bexio interface not working. You can keep yourself updated through PostFinance.

This incident has been resolved by PostFinance.

PostFinance is experiencing an issue. This resulting in the connection to the bank through the bexio interface not working. You can keep yourself updated through PostFinance.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Specific customers are currently experiencing problems with the UBS interface. Fetching of bank transactions and the transmission of payments are affected. We are working on the issue as a matter of urgency.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

UBS: This issue is resolved Raiffeisen: We have implemented a fix and are verifying whether the interface works again for affected customers.

UBS: We have identified the root cause of the issue on UBS. We are proactively working with our partner to fix it during the coming week. We will continue informing affected customers on the development. Raiffeisen: We are still investigating to figure out the root cause. We are sorry for the inconvenience.

Some customers are currently experiencing problems with UBS and Raiffeisen. Both the fetch of bank transactions and the transmission of payments are affected. Our team and our partners are working with the highest priority to correct the errors. We apologise for the inconvenience.