Is BetterCloud Down Right Now? Check if there is a current outage ongoing.

We are currently investigating an issue that is preventing users from accessing BetterCloud. We apologize for the inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com

We have identified the root cause of an issue that is causing all Docusign actions to fail. As we work towards a resolution, the Docusign integration will not be available for installation in the Integration Center. We apologize for any inconvenience and will provide updates here. If you have any questions, please <a href="mailto:support@bettercloud.com" target="_blank">contact our Support Team.</a>

We have identified the root cause of an issue that is causing all Docusign actions to fail. As we work towards a resolution, the Docusign integration will not be available for installation in the Integration Center. We apologize for any inconvenience and will provide updates here. If you have any questions, please contact our Support Team.

This incident has been resolved.

We are continuing to work towards a solution for the issue affecting File Governance Insights data. We will continue to provide updates here until Insights data is accurate. If you have any questions, please <a href="mailto:support@bettercloud.com" target="_blank">contact our Support Team.</a>

File Governance Insights data remains out-of-date for a subset of customers. We are in the process of implementing further optimizations that should enable us to process the remaining updates more quickly and efficiently. We will continue to provide updates here until Insights data is accurate. If you have any questions, please <a href="mailto:support@bettercloud.com" target="_blank">contact our Support Team.</a>

We have identified an issue causing File Governance Insights data to be out-of-date for some customers. We have taken action to fix the issue and are monitoring as we process the backlog of updates. We expect to be caught up by early next week and will provide another update when Insights data is accurate. If you have any questions, please <a href="mailto:support@bettercloud.com" target="_blank">contact our Support Team.</a>

This incident has been resolved.

We are continuing to work towards a solution for the issue affecting File Governance Insights data. We will continue to provide updates here until Insights data is accurate. If you have any questions, please contact our Support Team.

File Governance Insights data remains out-of-date for a subset of customers. We are in the process of implementing further optimizations that should enable us to process the remaining updates more quickly and efficiently. We will continue to provide updates here until Insights data is accurate. If you have any questions, please contact our Support Team.

We have identified an issue causing File Governance Insights data to be out-of-date for some customers. We have taken action to fix the issue and are monitoring as we process the backlog of updates. We expect to be caught up by early next week and will provide another update when Insights data is accurate. If you have any questions, please contact our Support Team.

We have resolved the issue causing delays ingesting files for a subset of customers. We appreciate your patience! If you have any questions, please contact our Support Team by emailing support@bettercloud.com.

We have addressed the issue causing delays ingesting Files for a subset of customers. We will continue to monitor and make additional improvements as needed. If you have any questions, please contact our Support Team.

We are currently investigating an issue causing delays ingesting Files for a subset of customers. Affected customers may experience delays in Files appearing/updating in the UI, as well as delays triggering File based Automations. If you have any questions, feel free to reach out our Support Team by emailing support@bettercloud.com.

All Workflow Actions that were delayed between 2:30-3:30PM EST have been resolved. We appreciate your patience while we addressed this issue, and apologize for any inconvenience this may have caused. If you have any questions, please contact our Support Team by emailing support@bettercloud.com.

We have detected an issue that was causing Workflow Action delays for a subset of customers between 2:30-3:20 pm EST. We have since resolved this issue. However, affected customers may experience residual delays. We will post another update once all residual delays are resolved. We apologize for any inconvenience this may be causing. If you have any questions, please contact our Support Team by emailing support@bettercloud.com

We have monitored our services for stability and are confident this issue is resolved. We appreciate your patience and apologize for any inconvenience this issue may have caused. If you have any questions, please reach out to our Support team by emailing support@bettercloud.com

We have implemented a fix to address the issue causing Workflow Action delays for a subset of customers, and are monitoring for stability. We appreciate your patience and apologize for any inconvenience this issue may have caused. If you have any questions, please reach out to our Support team by emailing support@bettercloud.com

We are investigating an issue that is causing Workflow Action delays for a subset of customers. We are working to resolve this issue as soon as possible and will provide updates here as we work towards a resolution. If you have any questions, please contact our Support Team at support@bettercloud.com

We have monitored our services for stability and are confident this issue is resolved. We apologize for any inconvenience this issue may have caused. If you have any questions, please contact our Support Team at support@bettercloud.com

We have identified and fixed the issue affecting Spend Optimization (fka: Track), and are monitoring for stability. We apologize for any inconvenience this issue may have caused. If you have any questions, please contact our Support Team at support@bettercloud.com.

We are currently investigating an issue preventing customers from logging into Spend Optimization (fka: Track). Affected customers may experience a white screen while logging into the Spend Optimization side of the platform. We are working to resolve this issue as soon as possible and will provide updates here as we work towards a resolution. If you have any questions, feel free to reach out our Support Team by emailing support@bettercloud.com.

This incident has been resolved.

We are currently investigating the potential impact of <a href="https://slack-status.com/2025-02/1b757d1d0f444c34" target="_blank">an ongoing Slack outage.</a> Users may experience delays with Slack directory syncs, failing Slack actions, and connecting Slack integrations. We will provide updates here as more information becomes available. If you have any questions, please <a href="mailto:support@bettercloud.com" target="_blank">contact our Support Team.

We have resolved the issue causing delays ingesting files for a subset of customers. We appreciate your patience! If you have any questions, please contact Support: support@bettercloud.com

We are currently investigating an issue causing delays ingesting Files for a subset of customers. Affected customers may experience delays in Files appearing/updating in the UI, as well as delays triggering File based Automations. If you have any questions, feel free to reach out our Support Team by emailing support@bettercloud.com.

This incident has been resolved. If you have any questions, please <a href="mailto:support@bettercloud.com" target="_blank">contact our Support Team.</a>

We are currently investigating an issue that is causing <a href="https://support.bettercloud.com/s/article/File-Audits-and-Targeted-Content-Scans#building-targeted-content-scans" target="_blank">targeted content scans</a> to run at a delay. We are working to resolve this issue as quickly as possible and will provide updates here as we work towards a resolution. If you have any questions, please <a href="mailto:support@bettercloud.com" target="_blank">contact our Support Team.</a>

We have monitored our services for stability and are confident this issue is resolved. We apologize for any inconvenience this issue may have caused. If you have any questions, please contact our Support Team at support@bettercloud.com

We have implemented a fix that was causing Workflow Action delays for a subset of customers and are monitoring for stability. We apologize for any inconvenience this issue may have caused. If you have any questions, please contact our Support Team at support@bettercloud.com

The fix implemented to resolve Workflow Action delays has not worked as expected. Workflow Action delays are still impacting a subset of customers and we are exploring other options to fix this issue. We apologize for any inconvenience this is causing and will provide further updates as soon as possible. If you have any questions, please contact our Support Team at support@bettercloud.com

We have implemented a fix that was causing Workflow Action delays for a subset of customers and are monitoring for stability. Impacted customers may experience residual Workflow Action delays for a brief period of time while we monitor for stability. We apologize for any inconvenience this issue may have caused. If you have any questions, please contact our Support Team at support@bettercloud.com

We have identified the issue that is causing Workflow Action delays for a subset of customers. We are taking corrective action to resolve this issue as soon as possible. Customers may experience temporary UI disruptions for a brief period of time while we take corrective actions. We will continue to provide updates here as we work towards a resolution. If you have any questions, please contact our Support Team at support@bettercloud.com

We are currently investigating an issue that is causing Workflow Action delays for a subset of customers. We are working to resolve this issue as soon as possible and will provide updates here as we work towards a resolution. If you have any questions, please contact our Support Team at support@bettercloud.com

This incident has been resolved.

We have monitored our platform for stability and believe this issue is resolved. We apologize for any inconvenience this issue may have caused. If you have any questions, please contact our Support Team by emailing support@bettercloud.com.

We have identified and fixed the issue preventing a subset of customers from loading the User Automation module (aka: app.bettercloud.com), and are currently monitoring for stability. We will provide another update as soon as possible. If you have any questions, please contact our Support Team by emailing support@bettercloud.com.

We are currently investigating an issue preventing a subset of customers from loading the User Automation module (aka: app.bettercloud.com). Our team is working to remediate this issue as soon as possible. We apologize for any inconvenience this issue may be causing, and will provide another update as soon as possible. If you have any questions, please contact our Support Team by emailing support@bettercloud.com.

This incident has been resolved. A subset of customers who may have experienced additional impact have been contacted directly. If you have any questions, please <a href="mailto:support@bettercloud.com">contact our Support Team.</a>

We have identified and resolved the issue causing Workflow Action delays for a subset of customers and are currently monitoring for stability. If you have any questions, please contact our Support Team by emailing support@bettercloud.com

We are currently investigating an issue that is causing Workflow Action delays for a subset of customers. We are working to resolve this issue as soon as possible and will provide updates here as we work towards a resolution. If you have any questions, please contact our Support Team at support@bettercloud.com

We have resolved the issue preventing BetterCloud built Action Only Integrations in BetterCloud from being installed or reconnected. We appreciate your patience! If you have any questions, please contact Support: support@bettercloud.com

We are currently investigating an issue preventing customers from installing or reconnecting BetterCloud built Action Only Integrations in BetterCloud. We apologize for the inconvenience and are working to remediate the issue as soon as possible. If you have any questions, please contact Support: support@bettercloud.com

This incident has been resolved.

We are experiencing an issue with our in-app chat support widget. Until it's fixed, you can reach our support team by emailing support@bettercloud.com. We will update this incident as soon as we have more information.

We have identified and fixed the issue causing delays in Google Group Full Syncs for a subset of customers. All impacted customer syncs are running as expected now. Any Workflow events that were delayed due this issue should have triggered successfully. We apologize for any inconvenience this issue may have caused. If you have any questions, please contact our support team by emailing support@bettercloud.com

We are currently investigating an issue causing delays in Google Group Full Syncs for a subset of customers. Impacted customers may experience the following: - Delays syncing in Dynamic Google Group membership changes - Delays syncing in Google Group membership changes made via groups.google.com - Workflows set to trigger based on Google Group membership changes if the changes were made via the two methods above Note: Group membership changes made via admin.google.com or Google's API are not affected and will still sync in within 5 minutes We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact our support team by emailing support@bettercloud.com

Our teams have validated that all affected services are recovered at this time. No additional impact has been observed and this incident is now considered Resolved. We appreciate your patience, and apologize for any inconvenience this issue may have caused. If you have any questions, please contact our Support team by emailing support@bettercloud.com

We have resolved the issue impacting BetterCloud's API and are monitoring for stability. We appreciate your patience, and apologize for any inconvenience this issue may have caused. If you have any questions, please contact our Support team by emailing support@bettercloud.com

We are currently investigating an issue that is impacting BetterCloud's API endpoints related to Workflows, Actions, GraphQL, Event Buffer, and other API endpoints. This issue does not impact Extended Workflow Triggers. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact our Support team by emailing support@bettercloud.com

We have resolved the issue that resulted in some delays related to user syncs for a small subset of customers. We appreciate your patience! If you have any questions, please contact Support: support@bettercloud.com

We have addressed the issue and have seen improvement in the delays. We will continue to monitor and make additional improvements as needed. If you have any questions, please contact our Support Team.

We have identified and are investigating an issue resulting in some delays related to user syncs for a small subset of customers. We apologize for the inconvenience this issue is causing and will post updates as we know more. Please reach out to our support team by emailing support@bettercloud.com if you have any questions.

We have resolved the issue causing delays ingesting files for a subset of customers. We appreciate your patience! If you have any questions, please contact Support: support@bettercloud.com

We have addressed the issue causing delays ingesting Files for a subset of customers. We will continue to monitor and make additional improvements as needed. If you have any questions, please contact our Support Team.

We are currently investigating an issue causing delays ingesting Files for a subset of customers. Affected customers may experience delays in Files appearing/updating in the UI, as well as delays triggering File based Automations. If you have any questions, feel free to reach out our Support Team by emailing

We have monitored this issue and have made additional changes to ensure stability. A long term fix will be implemented during a scheduled maintenance window next week (Monday, September 9th). We appreciate your patience, and apologize for any inconvenience this issue may have caused. If you have any questions, please contact our Support team by emailing support@bettercloud.com

We have identified the issue causing Workflow Action delays for a subset of customers. The issue will be addressed in the scheduled maintenance window on September 9th. If you have any questions, please contact our Support Team at support@bettercloud.com

We are investigating an issue that is causing Workflow Action delays for a subset of customers. We are working to resolve this issue as soon as possible and will provide updates here as we work towards a resolution. If you have any questions, please contact our Support Team at support@bettercloud.com

We have monitored this issue throughout the weekend and have made additional changes to ensure stability. A long term fix will be implemented during tonights (Monday, August 26th) scheduled maintenance window. We appreciate your patience, and apologize for any inconvenience this issue may have caused. If you have any questions, please contact our Support team by emailing support@bettercloud.com

We have identified the issue causing Workflow Action delays for a subset of customers. The issue will be addressed in the scheduled maintenance window on Monday, August 26th. Customers may experience Workflow Action delays throughout the weekend. If you have any questions, please contact our Support Team at support@bettercloud.com

We are investigating an issue that is causing Workflow Action delays for a subset of customers. We are working to resolve this issue as soon as possible and will provide updates here as we work towards a resolution. If you have any questions, please contact our Support Team at support@bettercloud.com

This incident has been resolved.

Olark has implemented a fix and our Chat widget seems to be working normally again. We will monitor for awhile before resolving this incident, in case any issues recur.

Chat is currently unavailable due to a Olark outage (https://status.olark.com/). Please submit a support ticket by emailing support@bettercloud.com and we will get back to you as soon as possible.

We have monitored the issue that affected the On Demand Workflow experience, and consider it fully resolved. If you have any questions, please reach out to our support team by emailing support@bettercloud.com.

We have identified and fixed the issue affecting the On Demand Workflow experience, and are monitoring for stability. Customers should now be able to execute all non-branching Workflows On Demand again. We apologize for any inconvenience this issue may have caused. If you have any questions, please reach out to our support team by emailing support@bettercloud.com.

We are investigating reports of On Demand Workflows not executing as expected. Customers attempting to run Workflows that have conditions in them via the On Demand experience will not see an instance ID generated in the Workflow Activity Feed or Audit Logs. Workflows without conditions in them can still be run as expected. We apologize for any inconvenience this may be causing and are working to remediate the issue as fast as possible. If you have any questions, please reach out to our support team by emailing support@bettercloud.com.

We have resolved the issue resulting in Salesforce Integrations disconnecting for a subset of customers. We recommend you reconnect your Salesforce Integrations at your earliest convenience. We appreciate your patience! If you have any questions, please contact Support: support@bettercloud.com

We have pushed a fix to correct the issue resulting in Salesforce Integrations disconnecting for a subset of customers. We recommend you reconnect your Salesforce Integrations at your earliest convenience. We will continue to monitor the issue, but please contact our Support Team with any questions you may have by emailing support@bettercloud.com

We have investigated and identified an issue resulting in Salesforce Integrations disconnecting for a subset of customers. We apologize for any inconvenience this issue may cause and will post updates as we know more. If you have any questions, please reach out to our Support Team by emailing support@bettercloud.com.

We have resolved the issue that was resulting in delays with certain on-demand Workflow instances in BetterCloud. We appreciate your patience! If you have any questions, please contact Support: support@bettercloud.com

We have identified an issue resulting in delays with certain on-demand Workflow instances in BetterCloud. We recommend starting workflows from the Directory or Files grids instead of the Global Search. Our team is actively working towards a resolution. We will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com

We have identified and are investigating an issue resulting in delays with certain Workflow instances. We apologize for the inconvenience this issue is causing and will provide updates as soon as we know more. If you have any questions, please contact Support: support@bettercloud.com.

We have resolved the issue that was causing some delays related to the completion of certain Syncs, Alerts, and Workflows for a small subset of customers with Okta, Google, Dropbox and/or Box integrations We appreciate your patience! If you have any questions, please contact Support: support@bettercloud.com

We have identified and are investigating an issue resulting in some delays related to the completion of certain Syncs, Alerts, and Workflows for a small subset of customers with Okta, Google, Dropbox and/or Box integrations. We apologize for the inconvenience this issue is causing and will post updates as we know more. Please reach out to our support team by emailing support@bettercloud.com if you have any questions

We have identified and resolved an issue preventing customers using SAML to login to BetterCloud's Track UI (trackapp.bettercloud.com). As a result of the migration of the Track product to BetterCloud, Track admins who have previously configured SAML access for trackapp.g2.com will need to reconfigure their SAML application to point to trackapp.bettercloud.com in order to login. Please review the below Help Center Article for directions on updating your SAML configuration: https://support.bettercloud.com/s/article/Updating-SAML-Configuration?selectedCateg=&parentCategory=All&parentCategoryLabel=&currentCategLabel= We apologize for any inconvenience this issue may have caused. If you have any questions, please reach out to our Support team by emailing support@bettercloud.com.

We have resolved the issue that was preventing a subset of customers from loading the Applications page in app.bettercloud.com. We appreciate your patience! If you have any questions, please contact Support: support@bettercloud.com

A potential fix has been implemented and we are monitoring for further issues with the Applications page. If you have any questions or concerns, please <a href="mailto:support@bettercloud.com">contact our Support team.</a>

Our team continues to work towards remediating the issue preventing a subset of customers from loading the Applications page in app.bettercloud.com. We apologize for any inconvenience this issue may be causing, and will provide another update by 8:00PM EST. If you have any questions, please contact our Support Team by emailing support@bettercloud.com.

We have identified an issue preventing a subset of customers from loading the Applications page in app.bettercloud.com. Our team is working to remediate this issue as soon as possible. We apologize for any inconvenience this issue may be causing, and will provide another update by 5:00PM EST. If you have any questions, please contact our Support Team by emailing support@bettercloud.com.

We have resolved the issue that was preventing customers from logging into the app.bettercloud.com interface. We appreciate your patience! If you have any questions, please contact Support: support@bettercloud.com

We have taken action to fix the issue that was preventing customers from logging into the app.bettercloud.com interface. We will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com

We are currently investigating an issue that is preventing customers from logging into the app.bettercloud.com interface. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com

We are rolling back support for branch evaluation in on-demand workflows due to feedback from our customers looking to run only the actions in a workflow, but not the conditional logic they've come to expect won't be evaluated on-demand. With this rollback, workflows run on-demand will continue to work as they have historically. A future release will add both the ability to run workflows on-demand with and without conditions being evaluated. If you have any questions or concerns, please <a href="mailto:support@bettercloud.com">contact our Support team.</a>

We have resolved the issue that was affecting Workflow Builder in app.bettercloud.com. We appreciate your patience! If you have any questions, please contact Support: support@bettercloud.com

We are currently investigating an issue affecting Workflow Builder in app.bettercloud.com. Certain Workflows are not accessible via the Workflow > Manager page. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support by emailing support@bettercloud.com

We have resolved the issue that was affecting the loading of the Group details list. This issue was also visible when using the Global Search featureWe appreciate your patience! If you have any questions, please contact Support: support@bettercloud.com

We have identified and fixed an issue loading the Group details list. This issue was also visible when using the Global Search feature. We currently monitoring for stability and will provide another update shortly. We apologize for any inconvenience this may have caused. If you have any questions, please contact Support by emailing support@bettercloud.com

We have identified and fixed an issue loading the Group details list. This issue was also visible when using the Global Search feature. We currently monitoring for stability and will provide another update shortly. We apologize for any inconvenience this may have caused. If you have any questions, please contact Support by emailing support@bettercloud.com

We have identified and remediated the root cause of the issue affecting BetterCloud emails 3/22 at 8:31 AM to 11:58 AM ET. Workflow notifications and emails sent by the "Send Email" and "Workflow Notification" actions. Please confirm the status of your workflow within app.bettercloud.com > Workflow > Activity Feed. If you have any questions, please contact our Support Team at support@bettercloud.com.

We have resolved the issue that was causing delays for a subset of customers with the Slack Enterprise integration in app.bettercloud.com. We appreciate your patience! If you have any questions, please contact Support: support@bettercloud.com

We have identified an issue causing delays for a subset of customers with the Slack Enterprise integration in app.bettercloud.com and our team is actively working towards a resolution. We will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com

This incident has been resolved.

We are currently investigating an intermittent UI issue impacting a subset of customers. Affected customers may temporarily be unable to load the app.bettercloud.com UI. We will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com.

This incident has been resolved.

We have identified the root cause of an issue preventing the use of BetterCloud's top-right corner global search tool and the "Support" button in the left navigation bar. Users, Workflows, Files, etc. can still be managed using the other buttons in the left navigation bar and the list filters. We will provide updates here until this is fixed. If you have any questions or concerns, please <a href="mailto:support@bettercloud.com">contact the Support team.</a>

We have identified and taken action to resolve an issue impacting a limited number of customers and their Okta and Google event-based workflows. Custom triggers or on-demand workflows were not impacted. If you have any questions, please contact Support: support@bettercloud.com.

This incident has been resolved. Our in-app chat support widget has resumed its expected functionality.

We are experiencing an issue with our in-app chat support widget. Until it's fixed, you can reach our support team by emailing support@bettercloud.com. We will update this incident as soon as we have more information.

This incident has been resolved.

We have investigated and remediated the issue impacting the Atlassian "Remove User from All Groups" Action. This Action has been fixed as of December 28th, 2023 at 4:40 PM EST. This issue has a limited customer impact: The Atlassian "Remove User from All Groups" Actions that were executed, between November 13, 2023 at 4:09pm ET through December 28, 2023 at 4:40pm ET and were marked as "Success", did not successfully remove the targeted user from all Atlassian Groups. Impacted customers should audit the execution of this action and if needed, rerun the action against targeted users, or manually remediate targeted users. We apologize for any inconvenience this issue may have caused. If you have any questions, please contact Support: support@bettercloud.com.

We've resolved the issue preventing customers from installing or reconnecting the Zoom Integration in BetterCloud. We appreciate your patience and apologize for any inconvenience this issue may have caused. If you have any questions, please reach out to our Support team by emailing support@bettercloud.com.

We are currently investigating an issue preventing customers from installing or reconnecting the Zoom Integration in BetterCloud. Customers who already have Zoom installed in their environments are not impacted. We will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com

We have resolved the issue that was causing delays for a subset of workflows, and everything should be back to normal. We appreciate your patience! If you have any questions, please contact Support: support@bettercloud.com

We have taken action to fix the issue that was causing delays for a subset of workflows, and we are monitoring to ensure that everything is back to normal. We will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com

We are currently investigating an issue that is causing delays triggering a subset of customer's Workflow instances. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com

We have monitored this issue over the last few hours and confirmed Workflow traffic is processing as expected. We appreciate your patience and apologize for any inconvenience this issue may have caused. If you have any questions, please reach out to our Support team by emailing support@bettercloud.com.

We have identified and implemented a fix for the delayed Workflows impacting a subset of customers. Customers may experience some temporary residual delays as we continue processing Workflow traffic. We will continue to monitoring our system for stability over the next few hours. We apologize for any inconvenience this issue may have caused. If you have any questions, please contact our Support Team at support@bettercloud.com

We are currently investigating an issue causing delays with a subset of customer's Workflow instances. We will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com.

We have monitored this issue over the weekend and confirmed Workflow traffic is processing as expected. We appreciate your patience and apologize for any inconvenience this issue may have caused. If you have any questions, please reach out to our Support team by emailing support@bettercloud.com.

We have identified and fixed the issue that resulted in Workflow instances being delayed for a subset of customers. All affected Workflows have progressed as expected. We are currently monitoring our system for stability. We apologize for any inconvenience this issue may have caused. If you have any questions, please contact our Support Team at support@bettercloud.com

We are currently investigating an issue affecting a subset of customer's Workflow instances. We will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com.

This incident has been resolved.

We have taken action to fix the issue that was affecting certain on-demand-based workflows and a small subset of actions. We are currently monitoring the system. We will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com

We are currently investigating an issue that may be affecting certain On-Demand-based Workflows and a small subset of actions. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please reach out support@bettercloud.com.

We have monitored this issue throughout the day and the system has remained stable. We are moving this incident to a resolved state. If you have any questions, please contact Support by reaching out to support@bettercloud.com.

We have identified and fixed the issue that is impacting the BetterCloud UI for app.bettercloud.com. We are currently monitoring for stability on our end. We will provide another update as we continue to monitor this issue. If you have any questions, please contact Support: support@bettercloud.com

We are currently investigating an issue that is impacting the BetterCloud UI for app.bettercloud.com. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com

We have resolved the issue that was affecting certain on-demand-based workflows and a small subset of actions. We appreciate your patience! If you have any questions, please contact Support: support@bettercloud.com

We have taken action to fix the issue that was affecting certain on-demand-based workflows and a small subset of actions. We are currently monitoring the system. We will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com

We are currently investigating an issue that may be affecting certain on-demand-based workflows and a small subset of actions. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com.

We have resolved the issue that was impacting the Workflows UI in app.bettercloud.com. Please note that the workflows and alerts are continuing to perform as expected. We appreciate your patience! If you have any questions, please contact Support: support@bettercloud.com

We have taken action to fix the issue that was the Workflows UI in app.bettercloud.com. Please note that the workflows and alerts are continuing to perform as expected. We will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com

We are currently investigating an issue that is impacting the Workflows UI in app.bettercloud.com. Please note that the workflows and alerts are continuing to perform as expected. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com

We have resolved the issue that impacted a subset of customer's workflow instances in BetterCloud. The impacted workflows have been reprocessed successfully. If you have any questions, please contact Support: support@bettercloud.com

We have taken action to fix a subset of customer's workflow instances in BetterCloud. The impacted workflows have been reprocessed successfully and customers may notice delayed Wait for Duration steps. We are currently monitoring the issue and we will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com

We have taken action to fix a subset of customer's workflow instances in BetterCloud. The impacted workflows will be reprocessed and customers may notice delayed Wait for Duration steps. We will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com

We are currently investigating an issue affecting a subset of customer's Workflow instances. We will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com.

We have continued to monitor the app.bettercloud.com UI for stability. At this time, all UI components of app.bettercloud.com are functioning correctly. Please reach out to our Support team by emailing support@bettercloud.com if you have any questions.

We are continuing to monitor the app.bettercloud.com UI for stability. At this time, all UI components of app.bettercloud.com are functioning correctly. Please reach out to our Support team by emailing support@bettercloud.com if you have any questions.

We have identified and resolved the issue impacting the app.bettercloud.com UI. We are moving this incident to a monitoring state as we monitor for stability. If you have any questions, please contact Support: support@bettercloud.com

We are currently investigating an issue that is impacting the UI of app.bettercloud.com. Customers may experience trouble loading the Workflows grids, Actions menu, and other UI components. Customers attempting to run On Demand workflows may experience a delay in those Workflows executing. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com

We have taken action to fix the issue that was affecting Workflows and related pages. Workflows Manager, Builder, and Activity Feed pages are now loading successfully. We have successfully reprocessed any impacted workflows. We appreciate your patience! If you have any questions, please contact Support: support@bettercloud.com

We have taken action to fix the issue that was affecting Workflows and related pages. Workflows Manager, Builder, and Activity Feed pages are now loading successfully and we are continuing to monitor these pages. We are working to identify and reprocess any delayed workflows. We will provide another update once available. If you have any questions, please contact Support: support@bettercloud.com

We have taken action to fix the issue that was affecting Workflows and related pages. Workflows Manager, Builder, and Activity Feed pages are now loading successfully and we are continuing to monitor these pages. We are working to identify and reprocess any delayed workflows. We will provide another update once available. If you have any questions, please contact Support: support@bettercloud.com

We are currently investigating an issue that is affecting Workflows and related pages. As a result, users may experience issues loading Workflows Manager, Builder, and Activity Feed pages and delayed workflows. We will provide updates here as we work towards a resolution. If you have any questions, please <a href="mailto:support@bettercloud.com">contact our Support team.</a>

We have completed our investigation of the issue, identified the root cause, and remediated the underlying issue, which impacted a subset of customer Workflow instances executed between 1:30AM EST May 25th and 7:00PM EST May 29th and resulted in an accurate workflow action status in the instance's Workflow Report but an inaccurate Workflow status in the Workflow Activity Feed. Customers may see duplicate instance IDs of impacted Workflows with the original targets appear in the Workflow Activity Feed. We apologize for any inconvenience this issue may have caused. If you have any questions, please contact Support: support@bettercloud.com.

We are continuing to investigate an issue impacting a subset of customers' workflow instances. The issue is resulting in the display of an inaccurate workflow status in the Workflow Activity Feed for workflows executed on or since May 25, 2023. Customers can review the accurate status of their workflow instance's actions by navigating to Workflows > Activity Feed > and clicking into a specific Workflow instance ID to view the Action execution history. Impacted Workflows will have an "incomplete" status next to Actions that were not successfully completed. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com.

We are currently investigating an issue impacting a subset of customers’ workflow instances. The issue is resulting the display of an inaccurate workflow status in the Workflow Activity Feed for workflows executed in the last 20 hours. Customers can review the accurate status of their workflow instance's actions by navigating to Workflows > Activity Feed > and clicking into a specific Workflow instance ID to view the Action execution history. Impacted Workflows will have an "incomplete" status next to Actions that were not successfully completed. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: support@bettercloud.com.