Is Beekeeper Down Right Now? Check if there is a current outage ongoing.

Our provider had an incident in their system that caused partial problem in sending push notification to our platform. The issue occurred and detected by our system at 19:50 CET - 20:47 CET

Together with our provider, Google, we have restored access to the Gemini AI model on Google Cloud. All AI features are now operational.

Together with our provider, Google, we have restored access to the Gemini AI model on Google Cloud. All AI features are now operational.

We continue working on a fix. In parallel to ongoing efforts in partnership with Google, our provider, we are working on alternative solutions to speed up resolution of this partial outage.

We are continuing to work on a fix for this issue together with our provider.

We continue working with Google to resolve the issue. Currently we're waiting for update from our provider.

We’re actively working with Google to resolve the issue. Most AI-powered features have been restored, with the exception of the comments feature, which is still experiencing disruptions. Thank you for your patience.

We are continuing to work on a fix for this issue.

We are continuing to work on a fix for this issue.

We are currently experiencing a service disruption affecting AI-powered features for customers located in Switzerland. This issue arises due to an interruption in our access to Google's Gemini AI model on Google Cloud.

We continue working on a fix. In parallel to ongoing efforts in partnership with Google, our provider, we are working on alternative solutions to speed up resolution of this partial outage.

We are continuing to work on a fix for this issue together with our provider.

We continue working with Google to resolve the issue. Currently we're waiting for update from our provider.

We’re actively working with Google to resolve the issue. Most AI-powered features have been restored, with the exception of the comments feature, which is still experiencing disruptions. Thank you for your patience.

We are continuing to work on a fix for this issue.

We are continuing to work on a fix for this issue.

We are currently experiencing a service disruption affecting AI-powered features for customers located in Switzerland. This issue arises due to an interruption in our access to Google's Gemini AI model on Google Cloud.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

To improve the performance and reliability of our platform, we will be conducting regular scheduled maintenance. We don't anticipate any interruption, however, the full product or some features of it might be periodically unavailable.

Service is restored and we're monitoring

We continue to investigate the issue

We're investigating the cause and will provide an update as soon as possible. We will provide an additional update in 60 minutes.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to investigate this issue.

We're investigating the cause and will provide an update as soon as possible. We will provide an additional update in 60 minutes.

There was a performance degradation in our CH datacenter between 4:30 AM and 5:45 AM. We have resolved the issue. The product is back to normal operations.

We have resolved the issue. The product is back to normal operations.

We are now monitoring the situation to verify that the core of the problem has been resolved. We will provide an additional update in 60 minutes.

We have resolved the issue. The images now load successfully in home on iOS app.

We have identified an issue with images not loading on the Home tab for our iOS app. Currently no other functionality is impacted. Our team is currently investigating the root cause of the issue and will post another update in 60 minutes.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

As part of improving the service we offer our customers we will be performing some necessary maintenance on our Chat systems for customers based in our US datacenter. This maintenance will occur across two separate sessions over the weekend and outside normal US business hours on: - Saturday, 8th March 1am EST / Friday 7th, March 11pm PST - Sunday, 9th March 1am EST / Saturday 8th, March 11pm PST During each maintenance session customers will be unable to make use of our chat functionality and may see errors in our web and mobile applications. We will also be pausing our workflow executions to avoid issues with workflows that rely on being able to send chat messages. After each maintenance session full platform functionality will be restored and paused workflows will resume and execute as normal. We sincerely apologize for any inconveniences this may cause you or and your employees and will provide updates throughout the maintenance.

We are resolving the issue, after careful monitoring we have observed no further issues since the previous update.

We have resolved the issue responsible for the performance degradation and there have been no new observed performance issues since 11:37 We will continue monitoring the situation closely to verify that the problem has been resolved. We will provide additional updates if we observe any change in performance.

We are seeing a performance regression. Unfortunately the fix we applied did not resolve the issue completely. We are continuing to investigate the issue. We have also added additional server capacity to mitigate the impact on customer experience. We will update status in the next 60 minutes based on our findings.

We have resolved the issue responsible for the performance degradation. We are now monitoring the situation to verify that the core of the problem has been resolved. We will provide an additional update in 60 minutes.

We're investigating the cause and will provide an update as soon as possible. Currently we see a higher than normal number of timeouts and are working to resolve the issue. We will provide an additional update in 60 minutes.

We have resolved the issue. The product is back to normal operations.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

We have identified the cause responsible for the performance degradation and are working on providing a solution. We will provide an additional update in 60 minutes.

The issue is now resolved. The original problem causing this has been remediated and we are confident that the solution will prevent us from running into the same issue again.

We are continuing to monitor for any further issues.

Status update. Most of our services are back up and operational. We are still monitoring and making sure the problem will not raise again.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently experiencing an issue with the Beekeeper service. Our team is working to identify the root cause and implement a solution. All users may be affected. We will send an additional update in 60 minutes.

We have resolved issue with 3rd party and our help center page has recovered.

Our help center page help.beekeeper.io is facing a disruption. We have identified the issue and proceeded to communicate with our 3rd-party provider in order to resolve the issue and restoring operations. We will send an additional update in 60 minutes.

This incident has been resolved..

The issue has been identified, we are working on a fix.

For some customers, the Home Screen is not working. We are investigating the issue. All other functionality is working.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We're currently having an issue within our chat system. We're investigating the cause and will provide an update as soon as possible. We will provide an additional update in 60 minutes.

We have resolved the issue. The product is back to normal operations.

We are continuing to monitor for any further issues.

We will continue monitoring the issue and we will update you if there is any change.

We are continuing to monitor for any further issues.

The problem has been resolved, we are monitoring.

We are currently investigating the issue.

We had a connectivity issue in our platform and our team has delivered the fix. All users in EU and US region might experience issue during the downtime window: 1) EU : 15h29 - 15h41 CET 2) US : 15h34 - 15h41 CET

We have resolved the issue. All users now have access to the notifications created after May, 1st.

Today, we have restored another batch of notifications, and the process was completed by 8 am ET. All users now have access to the notifications created after May 1st.

Today we have restored notifications created between June 12th and Jul 1st - those should now appear in the notification tab. During off-peak hours we will restore another batch of notifications created since May 1st. This process should be completed by 8 am ET tomorrow.

We have restored platform functionality. All stream related features will work normally, including commenting, posting, and reactions to posts. As part of the fix we have temporarily disabled access to old notifications that were created before Jul 1. All new notifications from campaigns, surveys, streams, and chats should work as normal. Notifications created before Jul 1 will not appear in the notification tab, and will be restored by 8 am ET tomorrow.

We have restored platform functionality. All stream related features will work normally, including commenting, posting, and reactions to posts. As part of the fix we have temporarily disabled access to old notifications that were created before Jul 1. All new notifications from campaigns, surveys, streams, and chats should work as normal. Notifications created before Jul 1 will not appear in the notification tab, and will be restored by 8 am ET tomorrow.

We are continuing to work on a fix for this issue.

The commenting and reacting features of posts are currently working with limitations. Whenever a user comments or reacts on a post, the user will see an error message and the comment or reaction disappears immediately. The comment and reaction however will be visible to others. We have identified the root cause and working on the resolution. We will send an additional update in 60 minutes.

We have resolved the issue. The product is back to normal operations.

We have identified and resolved the issue causing the service disruption. We are now monitoring the situation to verify that the core of the problem has been resolved. We will send an additional update in 60 minutes.

We are currently experiencing an issue with the Beekeeper Chat service. Our team is working to identify the root cause and implement a solution. All users may be affected. We will send an additional update in 60 minutes.

This incident has been resolved.

The issue has been identified and a fix applied. Chats are functional again.

We are currently investigating this issue.

Analytics computation has been restored, metrics now load normally, up to the last day. The product is back to normal operations.

We are currently experiencing an issue with the availability of the last day analytics data. Past data points are available and are displayed as usual. No other functionality is impacted. Our team is working to identify the root cause and implement a solution. All users may be affected. We will send an additional update within 24 hours.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

EU tenants are unavailable. We are currently investigating the issue.

The incident has been resolved and the status of our service has returned to normal.

The issue has been identified.

We are currently investigating an issue that causes an inability to use our Start Services (used to Login to Beekeeper).

This incident has been resolved.

We are continuing to monitor for any further issues.

A Fix was deployed, we are in the process in syncing data. Some PolyPoint customers might be experiencing a minor discrepancy in their shifts. 100% recovery expected around 3PM

Currently we are facing issues with our PolyPoint integration, specifically in the full-sync functionality. Only customers using PolyPoint integration are affected. Regular Beekeeper Shifts are not affected.

We have resolved the issue. The product is back to normal operations.

We have resolved the issue responsible for the performance degradation. We are now monitoring the situation to verify that the core of the problem has been resolved. We will provide an additional update in 60 minutes.

We currently experiencing a higher than normal amount of load, and may be causing pages to be slow or unresponsive. We're investigating the cause and will provide an update as soon as possible. We will provide an additional update in 60 minutes.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are investigating availability issues impacting EU Datacenter.

We have resolved the issue. The product is back to normal operations.

A fix has been implemented and we are monitoring the results.

We identified an issue with the push-notification processing speed in our EU Datacenter. We're working on a solution and will provide an update as soon as possible.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We have identified the issue with our Chats-service and proceeded to investigate the issue. We will send an additional update within 60 minutes.

This incident has been resolved.

We are continuing to investigate this issue.

We are currently investigating disruptions in workflows for all our customers in the US datacenter, we will update this page shortly.

This incident has been resolved.

We have applied a fix so customers should no longer be affected by the issue. We'll continue monitoring for any changes. Thanks for your patience.

The issue has been identified again. We will investigate it.

The issue has been identified and a fix is being implemented. We will continue to monitor the situation.

We are currently investigating disruptions in workflows for all our customers in the US datacenter, we will update this page shortly.

We identified issue with our push notification services in our Swiss Datacenter and we have resolved the issue. The product is back to normal operations.

This incident has been resolved.

We have applied the fix and we are no longer seeing any availability issues. We will continue to monitor the situation.

The issue has been identified and a fix is being implemented.

We are currently investigating availability issues impacting all our customers in the German datacenter, we will update this page shortly.

A deployment to our feature flag pipeline caused some flags to be turned off including chats in all environments. The issue persisted for about 10-15 minutes and is now resolved.

We have resolved the issue. The product is back to normal operations.

We are continuing to monitor for any further issues.

We have identified and resolved the issue causing the service disruption. We are now monitoring the situation to verify that the core of the problem has been resolved. We will send an additional update in 90 minutes.

We have identified the issue and proceeded to resolve the issue and restoring operations. We will send an additional update in 60 minutes.

We are currently experiencing an issue with the Chat Domain for the Beekeeper service. Our team is working to identify the root cause and implement a solution. All users may be affected. We will send an additional update in 60 minutes.

This incident has been resolved.

We've successfully deployed the fix to fully resolve the issue. We'll continue monitoring for any changes. Thanks for your patience.

We've deployed a mitigation to significantly reduce errors and are progressing towards a full resolution. Thank you for your patience as we work to resolve this issue promptly.

We are investigating an issue in our Frankfurt region with our document library occasionally returning errors. We will provide an update as soon as we have more information.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The site is currently experiencing a higher than normal amount of load, and may be causing pages to be slow or unresponsive. We're investigating the cause and will provide an update as soon as possible. We will provide an additional update in 30 minutes.

We have resolved the issue. The product is back to normal operations.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently experiencing an issue with the Beekeeper service. Our team is working to identify the root cause and implement a solution. All users may be affected. We will send an additional update in 60 minutes.

We have resolved the issue. The product is back to normal operations.

We have resolved the issue responsible for the performance degradation. We are now monitoring the situation to verify that the core of the problem has been resolved. We will provide an additional update in 60 minutes.

We have implemented a couple of performance improvements, however We are continuing the investigation for a permanent fix. Push notifications may still be delayed. We will provide an additional update in 60 minutes.

The site is currently experiencing a higher than normal amount of load, and may be causing push notifications to be delayed. We're investigating the cause and will provide an update as soon as possible. We will provide an additional update in 60 minutes.

This incident has been resolved.

We have identified and resolved the issue causing the Chat service disruption. We are now monitoring the situation to verify that the core of the problem has been resolved. We will send an additional update in 60 minutes.

We have identified the issue and proceeded to resolve the issue with Chats and restoring operations. We will send an additional update in 60 minutes.

We have identified the issue with the Chat platform and proceeded to resolve the issue and restoring operations. We will send an additional update in 60 minutes.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

Customers in our CH datacenter are experiencing issues with the global search such as documents not being found. We are investigating this.

We have resolved the issue. The product is back to normal operations.

We have identified and resolved the issue causing the service disruption. We are now monitoring the situation to verify that the core of the problem has been resolved. We will send an additional update in 60 minutes.

We have identified the issue and proceeded to resolve the issue and restoring operations. We will send an additional update in 60 minutes.

We are currently experiencing an issue with the Beekeeper service. Our team is working to identify the root cause and implement a solution. All users may be affected. We will send an additional update in 60 minutes.

This incident has been resolved.

A fix has been implemented and we are no longer seeing any delays in campaigns and surveys. We will continue monitoring the situation.

We continue working on a fix.

We are currently experiencing a delay in our Campaign & Survey service. We have identified the issue and we are working on a fix. We expect the situation to be back to normal within the next 3 hours. In the meanwhile, please be aware that your campaigns and surveys will be sent out after the service returns to normal. We will update this whenever we have new information available.

This incident has been resolved.

We are continuing to monitor for any further issues.

The issue should now be resolved in all the regions. If you are still experiencing issues, please refresh the page and if that does not work please contact our support team so we can assist.

We have received several reports of pages not loading properly and we are currently implementing a fix. We will update this page when we have more updates.

We have resolved the issue. The product is back to normal operations.

We have resolved the issue responsible for the performance degradation. We are now monitoring the situation to verify that the core of the problem has been resolved. We will provide an additional update in 60 minutes.

We have identified the issue and proceeded to resolve the issue and restoring operations. We will send an additional update in 60 minutes.

We are currently experiencing an issue with the Beekeeper service. Our team is working to identify the root cause and implement a solution. All users may be affected. We will send an additional update in 60 minutes.

This incident has been resolved.

We have deployed a fix to all our datacenters and we are seeing full recovery of the document library and file uploads and downloads.

We have identified the source of the issue are we in the process of deploying a fix.

We are continuing to investigate this issue.

We are currently investigating report of availability issues with our document library, and we are also seeing error with file uploads.

This incident has been resolved.

We are continuing to monitor for any further issues.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

We are continuing to investigate this issue.

Uploading files such as attachments to messages or posts are is not possible at the moment. We are investigating the issue and will prepare a fix ASAP

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

The issue has been identified and we are starting to see the service recovering.

We are investigating availability issues affecting our chats platform in the Switzerland datacenter. We will provide an update once the issue is mitigated.

This incident has been resolved.

The fix has been rolled out and we are no longer seeing any availability issues. All systems are operational.

The issue has been identified and we are working on a fix.

We are currently investigating availability issues affecting all customers in the Switzerland datacenter. We will update as soon as we have more information available.

We have resolved the issue. The product is back to normal operations.

A fix has been implemented and we are monitoring the results.

We are continuing to work on a fix for this issue.

We are continuing to work on a fix for this issue.

We are continuing to work on a fix for this issue.

We are continuing to work on a fix for this issue.

Our recent chat upgrade has caused some data inconsistencies in chat history for a group of tenants in our Switzerland datacenter. Some old messages from the 21st of September onward may be missing. The chat functionality can be used normally. We are implementing a fix and post an update once it is complete.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently experiencing an issue with Beekeeper search functionality. Our team is working to identify the root cause and implement a solution. All users may be affected. We will send an additional update in 60 minutes.

We have resolved the issue. The product is back to normal operations.

We are continuing to investigate this issue.

We have identified issues with our 'search' functionality. Customers that are located on our CH & DE datacenters may experience issues, such as continuous loading & empty search results. We are working on improving this experience and apologize for the inconvenience caused. Our team is working to identify the root cause and implement a solution. All users may be affected. We will send an additional update in 60 minutes.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Currently, customers experience issues accessing our main website (beekeeper.io). The reason for this is a worldwide outage of on of our providers (Cloudflare). We will update this issue as we get more information. The Beekeeper product is not affected.