Historical record of incidents for beehiiv
Report: "Intermittent errors and performance issues platform wide"
Last updatePublication websites may be slow or inaccessible due to ongoing issues with our platform provider. While we have mostly recovered, Heroku is still investigating and remediating issues with their services: https://status.heroku.com/incidents/2822. We continue to monitor this situation closely.
Report: "Publication websites inaccessible"
Last updateWe've been notified of an issue with our upstream platform provider and are currently assessing the impact on beehiiv publication websites.
Report: "Email Analytics and metrics are currently delayed"
Last updateAll metrics are caught up and the delays are resolved
Our email metrics pipeline is currently experiencing a backlog with recent interactions not reflecting in the statistics and metrics displayed for posts. Sending emails is still working and unaffected and we are working to restore real time metrics.
Report: "Delayed subscriber-level metrics in the admin application"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
Report: "platform outage"
Last updateThis incident has been resolved and service is restored
Service has been restored
the beehiiv platform is currently unavailable as we work through an issue with our database provider. We are working to restore service as quickly as possible.
Report: "Intermittent timeouts and performance degradation platform wide"
Last updateThis incident has been resolved.
We have implemented a fix and website performance has fully recovered. It will take a few minutes for delayed signups, split tests, and email sends to process but no data has been lost
Due to an influx of malicious traffic, we are seeing highly elevated timeouts across publication websites and the admin section, in addition to delays adding new subscribers and completing A/B tests. The engineering team is at work restoring service as quickly as possible.