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We previously experienced performance issues on our Orchestration platform. Operations such as adding, removing, or editing Azion products via Console or API might have taken longer than usual or returned errors. However, the issue was fixed, and no changes were lost.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Operations such as adding, removing, or editing Azion products via the Console or API may return errors. All other services that are accessible to end-users remain fully active and 100% functional. The impact is limited solely to the processing of new changes.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Operations such as adding, removing, or editing Azion products via the Console or API may return errors.All other services that are accessible to end-users remain fully active and 100% functional. The impact is limited solely to the processing of new changes.

We identified an issue that affected the creation of Edge Functions templates during the initial client journey. During the incident, customers may have experienced difficulties when creating new Edge Functions template resources. Please be assured that normal operation of the service was not affected

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently experiencing performance issues on our Content Delivery platform. Operations such as adding, removing, or editing Azion products via the Console or API may take longer than usual or return errors. Please rest assured that no changes will be lost.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating an issue affecting Real-Time Metrics/Events. As a result, you may experience delays in data updates on the dashboards. Our team is actively working to resolve the problem and restore normal performance as soon as possible.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently experiencing performance issues on our Content Delivery platform. Operations such as adding, removing, or editing Azion products via the Console or API may take longer than usual or return errors. Please rest assured that no changes will be lost.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to work on a fix for this issue.

The issue has been identified and a fix is being implemented. This issue also affects our Orchestration Platform. During this period, operations such as adding, removing, or editing Azion products via the Real-Time Manager, Console, or API may take longer than usual. Please be assured that no changes will be lost.

We are currently investigating a critical network-related issue affecting our Ashburn, USA datacenter. Most services have already been redirected to other regions and are operating normally. However, data services are still experiencing instability and are currently in the process of being rerouted. Our engineering teams are actively working with our datacenter provider to identify the root cause and fully restore connectivity as quickly as possible.

We identified an issue that affected the creation of Edge Functions templates during the initial client journey. During the incident, customers may have experienced difficulties when creating new Edge Functions template resources. Please be assured that normal operation of the service was not affected

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating an issue affecting Real-Time Metrics/Events. As a result, you may experience delays in data updates on the dashboards. Our team is actively working to resolve the problem and restore normal performance as soon as possible.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to work on a fix for this issue.

The issue has been identified and a fix is being implemented.This issue also affects our Orchestration Platform. During this period, operations such as adding, removing, or editing Azion products via the Real-Time Manager, Console, or API may take longer than usual. Please be assured that no changes will be lost.

We are currently investigating a critical network-related issue affecting our Ashburn, USA datacenter. Most services have already been redirected to other regions and are operating normally. However, data services are still experiencing instability and are currently in the process of being rerouted. Our engineering teams are actively working with our datacenter provider to identify the root cause and fully restore connectivity as quickly as possible.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to work on a fix for this issue.

The issue has been identified and a fix is being implemented.

We are currently investigating a critical network-related issue affecting our Ashburn, USA datacenter. Most services have already been redirected to other regions and are operating normally. However, data services are still experiencing instability and are currently in the process of being rerouted. Our engineering teams are actively working with our datacenter provider to identify the root cause and fully restore connectivity as quickly as possible.

This incident has been resolved.

We are continuing to monitor for any further issues.

We are continuing to monitor for any further issues.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating an issue in Data Streaming. It is possible that Data Streaming will show some instability. Note that other Azion Products are not impacted.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating a performance issue affecting the configuration layer of the Edge DNS product. Some DNS configuration requests are intermittently failing with HTTP 500 status codes. This issue does not impact the resolution of DNS records already in place — DNS lookups are continuing to function as expected.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are experiencing intermittent issues with Edge Functions, where some requests return 504 timeouts from a few Edge Nodes.

On May 7th, 2025, between 17:20 and 22:45 UTC, we experienced intermittent issues with Edge Functions, where some requests returned 504 timeouts from a few Edge Nodes. Service was fully restored by 22:45 UTC.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently under performance issues on our Orchestration platform. Operations such as adding, removing, or editing Azion products via Console or API may take longer than usual or return errors. Please be assured that no changes will be lost.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to work on a fix for this issue.

We are continuing to work on a fix for this issue.

We have identified an issue with one of our datacenters. Users may experience performance issues in Data Services such as Data Stream, Real-Time Events and Real-Time Metrics.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently under performance issues on our Orchestration platform. Operations such as adding, removing, or editing Azion products via Console or API may take longer than usual or return errors. Please be assured that no changes will be lost.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently experiencing a performance issue when uploading files to Edge Storage. This is resulting in intermittent 503 errors, impacting the stability of operations. Our team is actively investigating the root cause and working to mitigate the effects as quickly as possible.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently under performance issues on our Orchestration platform. Operations such as adding, removing, or editing Azion products via Console or API may take longer than usual or return errors. Please be assured that no changes will be lost.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently under performance issues on our Orchestration platform. Operations such as adding, removing, or editing Azion products via Console or API may take longer than usual or return errors. Please be assured that no changes will be lost.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently under performance issues on our Orchestration platform. Operations such as adding, removing, or editing Azion products via Console or API may take longer than usual or return errors. Please be assured that no changes will be lost.

The incident has been fully resolved and all services are operating normally. The solution applied has been effective, and we will continue to monitor the system to ensure ongoing stability.

We identified traffic issues that affected our datacenter in the USA/Ashburn region between 05:10 and 07:00 UTC. Our teams investigated the root cause and worked to mitigate any potential disruptions

Our team identified that log delivery delays occurred on the Data Stream product between 10:47 and 11:10 AM. The service remained operational throughout the event, and no other services were impacted.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are experiencing performance issues when sending data to Edge Storage, resulting in slow transfers. Our team is actively investigating the root cause and working to restore optimal performance as soon as possible. We will keep you updated on any progress.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently under performance issues on our Orchestration platform. Operations such as adding, removing, or editing Azion products via Console or API may take longer than usual or return errors. Please be assured that no changes will be lost.

We have identified an elevated number of 5XX errors affecting a single Edge Node located within our Point of Presence (POP) in Porto Alegre (POA). This issue occurred between 20:00 UTC and 20:15 UTC. Please note that this issue was isolated to the specific Edge Node, and other services within our infrastructure were not impacted during this time. Our technical team is actively investigating the root cause of the problem, and we are implementing corrective measures to resolve the issue. We will continue to monitor the situation closely.

We identified a configuration propagation issue that affected around 20% of our Edge Nodes. The issue lasted from 12:45 to 14:00 BRT.

The incident has been fully resolved and all services are operating normally. The solution applied has been effective, and we will continue to monitor the system to ensure ongoing stability.

We have successfully mitigated the issue are now closely monitoring the platforms to ensure product stability.

We have identified the root cause of the incident and are actively working on implementing a solution.

We have identified ongoing traffic issues impacting our datacenters in the São Paulo region. Our teams are actively investigating the root cause and working to mitigate any potential disruptions

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Our team has identified that log delivery delays are occurring on Data Streaming service. We are working to establish the performance of Data Streaming flow. This event does not represent unavailability of Data Streaming or affect others services.

We are currently investigating this issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently under performance issues on our Orchestration platform. Operations such as adding, removing, or editing Azion products via the Real-Time Manager, Console, or API may take longer than usual or return errors. Please be assured that no changes will be lost.

The issue causing a small rate of 5xx errors has been resolved, and service has returned to normal. We will continue our internal investigation to ensure long-term stability.

We are investigating a small rate of 5xx errors occurring when delivering content involving the Edge Functions product and are actively working on identifying the root cause to resolve the issue as soon as possible.

This incident has been resolved.

The issue affecting configuration propagation has been mitigated, and normal operation has been restored. We are now actively monitoring key indicators to ensure system stability. We will continue to observe performance and take further action if necessary.

We have identified the issue affecting configuration propagation and are actively working on a fix. Our team is implementing corrective measures to restore normal operation as soon as possible

We have identified a performance issue in configuration propagation and are actively working to mitigate the impact. Our team is investigating the root cause and implementing necessary measures to restore optimal performance as soon as possible.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to investigate this issue.

We have identified an issue on network transit with one of our datacenters in Miami, USA. Users may experience performance issues in Data Services such as Data Stream, Real-Time Events and Real-Time Metrics.

This incident has been resolved.

The network issues have been mitigated and we are monitoring the situation.

We are continuing to work on a fix for this issue.

We have identified traffic issues affecting one of our datacenters in São Paulo region. To mitigate the impact, we have redirected traffic to an alternative datacenter.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently applying a fix for the Propagation issue.

We have identified an issue in our Orchestration service, and some Edges are facing delays in propagating changes in our Products.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating this issue. Users may experience 5XX errors on requests to our Edge Nodes.

We are currently investigating this issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating this issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We have already found an issue and are working to fix it as soon as possible. We expect it to be fixed in the next few minutes.

We have identified an issue in our Orchestration service, and some Edges are facing delays in propagating changes in our Products.

We are currently investigating this issue.

This incident has been resolved.

We have successfully mitigated this issue and we are now closely monitoring the platforms to ensure product stability.

We have identified the root cause of the incident and are actively working on implementing a solution.

An incident has been identified in Content Delivery and we are conducting a investigation into the root cause. Our team is working to resolve the issue as soon as possible. Users may experience some configuration propagation delay.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are investigating the issue related to Real-Time Manager.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are investigating delays in propagating changes made to Edge applications/domains.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to investigate this issue.

We are currently investigating this issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating an issue in Data Streaming. It is possible that Data Streaming will show some instability. Note that other Azion Products are not impacted.

This incident has been resolved. Azion Console is now operational.

A fix has been implemented and we are now monitoring.

During this incident there will be intermittent and failed access to console.azion.com Our team is working to identify the problem.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We have identified an issue on network transit with one of our datacenters in Miami, USA. Users may experience performance issues in Data Services such as Data Stream, Real-Time Events and Real-Time Metrics.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We have identified an issue in our Orchestration service, and some Edges are facing delays in propagating changes in our Products. We have already found an issue and are working on those Edges to fix it as soon as possible. We expect it to be fixed in the next few minutes.

A fix has been implemented and we are monitoring the results.

We have identified an issue in our Orchestration service, and some Edges are facing delays in propagating changes in our Products. We have already found an issue and are working on those Edges to fix it as soon as possible. We expect it to be fixed in the next few minutes.

We are continuing to work on a fix for this issue.

Users may experience delay to propagate changes made to Edge Application/Domains.

We are currently investigating this issue.

We identified and resolved an issue with with one of our data centers in Miami. Users can have experienced some delay in Data Streaming and Real-Time Metrics and Events until all data was processed.

We identified and resolved an issue with traffic routing in Brazil. To ensure service availability, traffic was automatically redirected to other regions, which resulted in increased delivery latency and required some users to reconnect. The issue has been fully contained, ensuring no further impact on our services. We will conduct a detailed RCA in the coming days.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We have identified an issue in Data Services. Users may experience performance issues in Data Stream, Real-Time Events and Real-Time Metrics.

The incident has been resolved. Please note that users may encounter inconsistencies in the Real-Time Metrics graphs and Real-Time Events data for the period between 15:55 UTC and 19:15 UTC on November 5, 2024.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We have identified an issue in Data Services. Users may experience performance issues in Data Stream, Real-Time Events and Real-Time Metrics. Users may observe discrepancies in their Real-Time Metrics charts and Real-Time Events data. Please note that other Azion's Products are not affected.

This incident has been resolved.

We are monitoring the results in our Data Center. A fix has been implemented for this issue and all Data Services are operational at this time.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We have identified an issue on network transit with one of our datacenters in Miami, USA. Users may experience performance issues in Data Services such as Data Stream, Real-Time Events and Real-Time Metrics.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Users may experience errors while trying to add/edit Edge Applications. Also, some propagation delay is expected to our Edge Nodes.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Users may experience errors while trying to add/edit Edge Applications. Also, some propagation delay is expected to our Edge Nodes.

We are currently investigating this issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

A deploy of one of our applications caused an issue in production environment. Our engineering team is working to solve the issue as soon as possible.

We are currently investigating this issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We have identified an issue on network transit with one of our datacenters in Miami, USA. Users may experience performance issues in Data Services such as Data Stream, Real-Time Events and Real-Time Metrics.