Is Award Force Down Right Now? Check if there is a current outage ongoing.

The 3rd party bot detection tool has announced the issue has been resolved. Please refresh your browser and try again.

We are aware that some users are being prevented from accessing the application due to our bot detection tool. The provider of the tool is aware of the issue and is implementing a fix.

This incident has been resolved.

We are continuing to work on a fix for this issue.

We are aware of an issue with accessing the Manage Entries page. We have identified the cause and are currently working on a solution.

The issue has been resolved, thank you for your patience.

We are aware some accounts based in the EU region are unable to access their program. We have already identified the root cause and are working towards a resolution as a top priority. Thank you for your patience and understanding.

We identified the issue and applied a fix. The system is back to normal. Thank you for your patience.

We are aware of some users experiencing slowness in using Award Force, including pages like payments not working as expected. We are working towards a resolution as our top priority. Thank you for your patience and understanding.

The fix has now been deployed and login codes are now displaying in all languages.

We've identified the issue. A fix is being deployed.

We are continuing to investigate this issue.

We are aware of an issue of login codes sent via email not displaying in accounts not using the en_GB language. We are investigating.

The fix has been applied and labels are now displaying correctly. Thank you for your patience.

We are aware of an issue affecting some user interface labels whereby the label shows the translation key instead of the translation value. We have identified the cause and are deploying a solution.

The fix has been applied and forms are now working again. Thank you for your patience.

We are aware of an issue preventing forms from opening. We have identified the cause of the issue and a fix is on its way to production.

We have now resolved the homepage loading issue. Thank you for your patience.

We are aware of an issue affecting US accounts—most of the elements on the homepage are not loading. This is currently being investigated as a matter of urgency by the engineering team.

The issue affecting downloads has been resolved. Thank you for your patience.

We are continuing to work though the issue.

We're aware of and currently investigating an issue with downloads. While that is happening, we have disabled the feature until we implement a fix.

This incident has been resolved.

The issue was impacting accounts in our Australian data location. It's now resolved but we will continue to monitor for the moment.

We're aware of an issue with uploading certain file types and are aware of the cause, working toward a resolution shortly. Stay tuned.

This incident has been resolved.

All reported domain issues have been resolved and we'll continue to monitor the situation. If your account is not loading, please contact Award Force support.

The original solution fixed most of the affected domains but there are still some which are breaking. We are working on a script to fix the remaining accounts on top priority. It will take some more time and for this, we request your patience.

We are aware some Award Force domains are showing an error page. We have applied a fix already and it's taking some time to roll out. We aim to have it resolved at the soonest. Thank you for your patience.

This incident has been resolved.

The SMS delivery issue has now been resolved.

We are currently experiencing an unexpected outage with our SMS delivery. We are investigating the cause and will have updates shortly. Thank you for your patience.

This incident has been resolved.

There's currently an issue with our email provider preventing some emails from reaching their intended destination. We are waiting on an upstream update and fix.

This incident has been resolved.

Our maintenance is nearly finished, we're now monitoring and testing the solution and should be back up momentarily.

We are continuing to work on a fix for this issue.

Our maintenance period for AU continues, but we do expect the service to be backline shortly.

This incident has been resolved.

We are currently experiencing an issue with email delivery on our platform. We are investigating the issue.

This issue has now been resolved and we'll continue to monitor.

We are currently aware of, and investigating an issue affecting our file processing in Australia.

All is back to normal. Closing this as resolved.

We've applied a fix and will continue to monitor that performance is back to normal.

We have reports of intermittent slowness and timeouts. We have a picture of what is causing this and in the process of investigating.

The intermittent issue has been resolved. Thanks for your patience.

The issue has been identified and we're working to resolve it.

We are continuing to investigate this issue.

We are aware some accounts are seeing the maintenance page or a 503 error page. We are looking into it urgently. Thank you for your patience.

This incident has been resolved.

We have identified the issue in being database related. We're now working on resolving the issue.

Hi everyone. We're currently aware of some performance issues affecting the saving of entries. We are investing the problem and will have an update shortly.

The deployment was successful and all systems are back to normal now. If you are still seeing the maintenance mode page, please refresh your browser. Again, appreciate your patience!

We have switched to maintenance mode to do an urgent deploy required to fix a known bug with categories. We expect this to take no longer than 20 minutes. During this time, your account will not be accessible. Thank you for your patience.

This incident has been resolved.

The system is now stable but we'll continue to monitor for possible knock-on effects. Thank you for your patience today!

We are experiencing slow response times today. We know the cause but the fix is not immediate and this is likely to continue for the rest of the day. Please allow for extra time to do certain tasks and advise users to save their progress as they go. Thank you for your understanding and patience.

The incident is resolved, but may require some input from your security team. Please ensure that they allow all requests through that go to *.creativeforce.app

We have identified the issue as pertaining to a change to our domain serving files and assets for the application. If you are seeing the issue, it is very possible that your security team is blocking that domain automatically. Please ensure that your team allows all requests to *.creativeforce.app

We are aware of a problem some users are experiencing when trying to load Award Force in their browser. We are currently investigating the cause of the problem.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We have identified the issue and unfortunately need to bring down the application momentarily to resolve. Please bear with us.

We are aware of performance issues affecting some clients. We are currently investigating the issue.

Sorry for all the trouble earlier, folks! All known issues have now been resolved but we'll continue to monitor all systems.

We have deployed a fix which was causing the 503 error/maintenance page. We have identified a minor related issue and are working on a fix. Thank you for your patience.

We are currently experiencing an unexpected issue due to which you may see a 503 error or maintenance in progress screen. We are investigating the cause and will have updates shortly. Thank you for your patience.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We're aware of an issue with Award Force not being available to some of our clients. We're currently investigating this issue.

The server issue affecting Award Force application has been quickly identified and resolved. Please refresh your browser to access the system again. Thank you for your patience.

We are currently experiencing an unexpected outage which is resulting in the Award Force application not being accessible. Please be patient as we investigate and resolve at the earliest.

We have resolved the file processing issue.

We have identified an issue with file uploads and processing. We're currently working on a fix.

The issue causing the outage has been identified and fixed. All systems are back online. Thanks for your patience!

We are currently experiencing an unexpected outage. We are investigating the cause and will have updates shortly. Please bear with us.

This incident has been resolved.

We are currently experiencing an unexpected outage. We are investigating the cause and will have updates shortly.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We have identified the issue - one of our disks have reached capacity. We are currently resolving this problem and will have an update for you shortly.

We are aware of some performance issues on the Award Force platform. We are currently investigating the matter.

Amazon Web Services has reportedly resolved today's outage (https://status.aws.amazon.com/#EU_block) but we will continue to monitor closely.

AWS is back online again but we will continue to monitor for any fluctuations. Thank you for your patience.

AWS (Amazon Web Services) is suffering an outage at the moment which is causing Award Force to be down. We are waiting patiently for them to resolve the issue and request the same. Status can be tracked here: https://status.aws.amazon.com/#EU_block

AWS has stabilized and Award Force is back online again.

We are aware AWS (Amazon Web Services) is suffering an outage at the moment which has caused Award Force to be down. Their system should scale automatically to serve all requests but it could take some time. We are waiting patiently for them to resolve the issue and request the same. Status can be tracked here: https://status.aws.amazon.com/#EU_block

We are currently experiencing a technical issue which is causing the system to display the 'Maintenance in progress' page. Please note this is not a planned maintenance and our engineering team is working hard on identifying the cause and subsequent resolution. We request your patience.

We have successfully deployed a few fixes which has seen the system become 100% responsive and stable. We will continue to apply minor fixes over the next days. All systems are back to normal now.

The bottleneck which caused the application to slow down has passed and all systems are operational again. We are monitoring very closely for further issues.

We are aware of issues which is impacting the performance of the Award Force application and are working hard on finding solutions. Your patience is requested and much appreciated.

All systems are back to normal now. We will continue to monitor for any fluctuations. Thank you for your patience, everyone!

We are continuing to experience some technical issues. We request your patience; engineering is working on it on top priority.

All systems are operational at the moment. We will continue to monitor closely.

We are currently experiencing technical issues which are causing the system to respond slower than usual. At times the 'Maintenance in progress' page is being displayed. Please note this is not a planned maintenance and our engineering team is working hard on identifying the cause and subsequent resolution. We request your patience.

We have both identified and resolved the issue pertaining to the degraded performance the past 12 hours.

We are currently experiencing technical issues which is causing the system to respond slower than usual and at times, showing the 'Maintenance in progress' page. Please note this is not a planned maintenance and our engineering team is working hard on identifying the cause and subsequent resolution.

This incident has been resolved.

The slowness experienced earlier today has stabilized but we are continuing to monitor it closely. All systems are working as expected at this time.

We are currently experiencing technical issues and the system is responding more slowly than usual. Our engineering team is investigating.

This incident has been resolved.

We've deployed a fix to our servers and are actively monitoring the situation.

The issue has been identified and a fix is being implemented.

We're aware of some users experiencing errors while using the application. We are currently investigating the issue.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

We're experiencing an elevated level of issues and are currently looking into the issue.

This incident has been resolved.

We're seeing an increasing number of errors on some pages which we're currently investigating.

This incident has been resolved.

We have resolved the backlog of background jobs so you should start receiving notifications on them shortly. We will continue to monitor the situation.

We're aware of an issue that is resulting in some background jobs from not being processed in a timely fashion. These jobs are namely: bulk downloads, and exports. We're currently investigating this issue.

This incident has been resolved.

We're aware some users are experiencing errors on some pages. We are currently investigating the issue and hope to have the problem resolvedshortly.

The issue which was causing log outs and errors earlier today has been rectified.

We are continuing to work on a fix for this issue.

The issue has been identified and we are working on a resolution.

An issue has been identified causing users to be logged out of their accounts after a few minutes and some errors. We are investigating the cause(s)

This incident has been resolved.

The intermittent issues seem to have stabilised but we're keeping a close eye on it. If you have any trouble, please try refreshing your browser. If the problem persists, please contact support@awardforce.com.

We are aware of some timeouts and/or slowness in response times. Please be patient as we are looking into it on priority.

This incident has been resolved.

We're aware of problems with registration some users are currently experiencing and have identified the issue. We will have a solution deployed very soon.

Queues are all back to normal now. We're sorry for the job delays!

We have a resolution, and the background job backlog is being worked through, returning to normal levels.

We've noticed a problem with some of our background jobs not executing as expected. We'll have a resolution shortly.

This incident has been resolved.

We're aware of issues some customers are experiencing in respect to application navigation. We have identified the problem and will have a fix out shortly.

All resolved and we're back online — sorry for the disruption.

We have identified an issue due to yesterday's maintenance and are applying a fix. Please be patient - it won't take long!

Okay, all resolved and we're back online— sorry for the disruption.

The issue is clear and is currently being rectified. We should be back online soon.

We're looking into some reported issues related to our maintenance actions yesterday. Whilst investigating we have determined best to switch to maintenance mode. Apologies for the disruption, we'll keep you updated here.

Scheduled maintenance has been successfully completed. All systems are back up and running smoothly.

Our application update continues. The major parts of the operation are now complete and we're testing and monitoring the stack closely. We expect to be deployed and ready within the hour.

Our maintenance for this day, 21st May is ongoing. We'll release an update shortly regarding expected ETA of full service recovery.

We have taken steps to stabilise the system and will continue to monitor closely to ensure a complete resolution.

We are aware of some intermittent problems which is causing the application to switch to maintenance mode. Please be patient while we investigate and work on resolving this.