Atlassian Developer Incident History

Marketplace reports are not working due to an issue in a 3rd party dependency. The 3rd party has identified the root cause and is fixing it. The issue started on 4th April at 10:50 pm UTC. We'll share an update in next one hour.

This incident is now resolved.

We are seeing delay in transaction reports . The cause has been identified and occurred due to configuration change in a dependant system . The team is working on getting the pipeline up and running as soon as possible. Estimated ETA is around 3-4 hours from now. We are keeping this thread open and will keep it updated on all significant updates.

The APIs for the licensing details and aggregated evaluation details were failing, for 1.5 hours, due to an issue on the Databricks catalog side. The issue however has been resolved and the functionality is working as expected now.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Forge SQL cluster will be upgraded during a routine maintenance window. During this time, control plane operations, such as fresh installations or upgrade of an app that uses SQL capability, may fail intermittently. The upgrade will be applied between 21:00 and 21:30 (UTC) on 24th March, 2025.Data plane operations such as SQL queries will continue to work as normal.Other Forge storage capabilities will not be impacted during this maintenance window.

The incident has been resolved. Users who have not refreshed their pages since the fix was deployed may continue to experience the issue until they perform a refresh.

The fix has been deployed. We will monitor it for the next few hours.

Since 2:00 AM UTC on March 20, 2025, we have been observing failures of invoke API calls on the Jira Issue View. On the app developer side, errors related to schema validation can be observed. The root cause of the problem has been identified, and we are working on delivering a fix.You can expect the next update around 12:00 AM UTC.

Between 05:30 UTC and 10:00 UTC, we experienced increased rates of Forge app installation, upgrade and uninstallation for Confluence and Jira. The issue has been resolved and the service is operating normally.

We have identified the root cause of the increased errors and have mitigated the problem. We are now monitoring closely.

We are investigating reports of intermittent errors for Confluence, Jira, and Atlassian Developer Cloud customers. We will provide more details once we identify the root cause.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be undergoing scheduled maintenance during this time.