Historical record of incidents for Argyle
Report: "Elevated Error Rates"
Last updateWe are currently experiencing elevated error rates. We are actively investigating and working to mitigate this issue.
Report: "Elevated Error Rates in console"
Last updateThis incident has been resolved.
An apparent issue with our hosting provider service no longer reports errors for console. We will continue monitoring to make sure it stays stable.
We are currently experiencing elevated error rates in console. We are actively investigating and working to mitigate this issue.
Report: "Elevated error rates in Encompass LOS"
Last updateIncident has been resolved.
A fix has been implemented and we are monitoring the situation.
We are experiencing elevated error rates in Encompass LOS integration
Report: "Elevated Error Rates"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently experiencing elevated error rates. We are actively investigating and working to mitigate this issue.
Report: "Elevated Error Rates"
Last updateThis incident has been resolved.
A fix has been implemented and all systems are operational. We will continue monitoring to make sure systems are not impacted.
We are currently experiencing elevated error rates. We are actively investigating and working to mitigate this issue. Current expected impact is delayed data and an elevated error rate for authentication of new accounts.
Report: "Elevated Error Rates"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently experiencing elevated error rates. We are actively investigating and working to mitigate this issue.
Report: "Elevated Error Rates for Console"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently experiencing elevated error rates. We are actively investigating and working to mitigate this issue.
Report: "Document processing delay"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
We are currently experiencing delays with file upload processing, it might take longer for users to upload files and for file synchronizations to complete.
Report: "Account connection issues"
Last updateThe account connection issues have been resolved.
We are currently experiencing issues connecting accounts. We are actively investigating and working to mitigate this issue.
Report: "Console Inaccessible"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
Report: "Elevated Error Rates"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results
We are currently experiencing elevated error rates when generating reports. We are actively investigating and working to mitigate this issue.
Report: "Elevated Error Rates in link items endpoints"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently experiencing elevated error rates in link items endpoints. We are actively investigating and working to mitigate this issue.
Report: "Elevated Error Rates"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring.
We are currently experiencing elevated error rates. We are actively investigating and working to mitigate this issue.
Report: "Myadp Authentication Failures"
Last updateIssue has been solved.
Authentication failures for myadp
Report: "External Infrastructure Vendor Issues"
Last updateIssues have been resolved.
We are observing issues with an external infrastructure vendor. There is no client impact, but we are monitoring the situation closely.
Report: "Report generation delays"
Last updateUnderlying issue has been identified and fixed. Report generation proceeds in standard timeline again.
We are currently experiencing report generation delays of up to several minutes. We are actively investigating and working to mitigate this issue.
Report: "Link issues"
Last updateThe issue has been resolved. All systems are operational.
We have identified the root cause, rolled out the fix, and are continuing to monitor previously affected components.
We have identified a potential issue and applied a fix, monitoring the results.
We're investigating an issue with Link
Report: "Elevated Error Rates"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
We are currently experiencing elevated error rates. We are actively investigating and working to mitigate this issue.
Report: "We have identified and resolved an outage that caused issues with Console"
Last updateWe have identified and resolved an outage that caused issues with Console
Report: "Elevated Error Rates"
Last updateThis incident has been resolved.
The issue is resolved. We'll keep monitoring the situation closely.
We have identified the issue and are working on a fix. Error rates are going down.
The issue has been identified and fix is being rolled out.
We are currently experiencing elevated error rates. We are actively investigating and working to mitigate this issue.
Report: "Elevated Error Rates"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently experiencing elevated error rates. We are actively investigating and working to mitigate this issue.
Report: "Link and Console partial outage"
Last updateThe issue affecting Link and Console has been resolved.
We have identified and are investigating an outage that is causing issues with Console and Link.
Report: "Data latency"
Last updateThis incident has been resolved.
The fix is working. We will continue to monitor the issue.
Webhooks are also affected and might be delayed. Fix has already been applied and we are monitoring the recovery process.
Data latency issue identified for some event types. Root cause has been identified and engineers are working on a fix.
Report: "Automated configuration error"
Last updateBrief disruption to API was detected and fixed.
Report: "Data latency issues"
Last updateAll systems are operating as normal.
Newly connected accounts are syncing, and their data can be retrieved via the API. Webhook delivery remains delayed.
The API is operational and returning data. However, we are seeing delays in syncing newly connected accounts. The engineering team has identified the issue and is implementing a fix.
All systems have recovered and account connections have resumed.
Issue has been identified and we are recovering the system. Some link account connections are successful but MFA authentications are not available.
API is operational but connecting new accounts is impacted. There is a delay in new data propagation through the systems.
Report: "Ongoing incident affecting Argyle API"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring situation.
We are currently investigating this issue.
Report: "Ongoing incident affecting Argyle API"
Last updateAPI is operational. Webhooks are working without delay.
API has been restored. Webhooks are still delayed.
We are currently investigating.
Report: "Ongoing incident affecting Argyle API"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
API working again, we're monitoring the situation
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Ongoing incident affecting our services"
Last updateIncident has been resolved.
We are currently investigating the issue.
Report: "Cloudflare has an ongoing incident affecting our services"
Last updateThis incident has been resolved. We will continue to monitor the situation for any other potential disruptions.
We are currently investigating this issue.
Report: "Google Cloud has an ongoing incident affecting our services"
Last updateThis incident has been resolved.
Our engineers have completed migrating services to another region to avoid further outages from Google Cloud. This has restored our services, and we will continue to monitor the situation for any other potential disruptions.
Our engineering team have migrated critical services which partially restored functionality. Google Cloud is still facing significant disruptions that can cause slowness and intermittent errors in our services. https://status.cloud.google.com/incidents/4Qvmd4q81VnA9RirCMqV
Google Cloud has an ongoing incident affecting Persistent Disk which has impacted our services. Our engineering team are moving to implement their suggested mitigations. https://status.cloud.google.com/incidents/4Qvmd4q81VnA9RirCMqV
Report: "This is an example incident"
Last updateWhen your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.
Empathize with those affected and let them know everything is operating as normal.
As you continue to work through the incident, update your customers frequently.
Let your users know once a fix is in place, and keep communication clear and precise.