Is Appspace Down Right Now? Check if there is a current outage ongoing.

We are currently monitoring a service disruption affecting Google Cloud Platform (GCP), which may impact some Appspace services. At this time, certain functionality may experience degraded performance or intermittent availability, depending on the extent of the upstream outage. Our team is actively monitoring the situation and will provide updates as more information becomes available from Google. We appreciate your patience and understanding.

The implemented fix has held, the issue has been resolved.

The issue has been identified and a fix has been implemented. We will continue to monitor platform performance.

We are currently investigating an issue impacting performance and content delivery on the Public Cloud platform.

The issue has been identified and a fix has been implemented. We will continue to monitor platform performance.

We are currently investigating an issue impacting performance and content delivery on the Public Cloud platform.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Appspace's North America Region Private Cloud environments will undergo maintenance during this time.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Appspace's EMEA Region Private Cloud environments will undergo maintenance during this time.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Appspace's APAC Region Private Cloud environments will undergo maintenance during this time.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Appspace's Australia Region Private Cloud environments will undergo maintenance during this time.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Appspace's Global Public Cloud environments will undergo upgrades during this time.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Appspace's North America Region Private Cloud environments will undergo upgrades during this time.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Appspace's EMEA Region Private Cloud environments will undergo upgrades during this time.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Appspace's APAC Region Private Cloud environments will undergo upgrades during this time.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Appspace's Australia Region Private Cloud environments will undergo upgrades during this time.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Appspace's Global Preview Cloud environments will undergo upgrades on this day, actual deployment time may vary.

The fix implemented is working as intended, this issue is now resolved.

A fix has been implemented and we are continuing to monitor.

We are continuing to investigate this issue.

We are experiencing a disruption impacting content downloads from the Library for users in our Public Cloud environment. Our teams are actively working on resolving the issue. Wi

This incident is resolved.

A fix has been implemented and we are continuing to monitor platform stability.

We are continuing to investigate this issue.

We are currently experiencing a disruption in our public cloud infrastructure which is affecting access to some of our services. Our team is actively investigating the issue and we will provide further updates as soon as we have more information. We appreciate your patience and apologize for the inconvenience.

This incident has been resolved.

The issue was identified and mitigated, we will continue to monitor for any other disruptions.

We are currently investigating an issue that may be impacting device registration. Our team is actively working to identify the root cause and implement a mitigation. We’ll provide updates as soon as more information becomes available.

This issue has been resolved by the fix implemented.

We have applied a fix and will continue to monitor to ensure our systems remain stable.

We are aware of some issues affecting our Public Cloud instances and their content libraries. We currently investigating this issues and will apply a fix as soon as possible.

This issue has been resolved and device registration has returned to normal operations.

Both App3 and App16 environments have returned to normal operations. App12 has a workaround in place to improve performance and device registrations are now working properly. Our Cloud Platform and Engineering teams are now working on a permanent resolution to today's earlier performance degradation on App12.

The Cloud Platform team is working with the Engineering team on identifying the root cause for this degradation.

Our Engineering team has applied a fix, and confirmed that invite sign up is working as intended.

We are currently experiencing degraded performance affecting new user sign-ups. Some users may encounter a “This is embarrassing” error when creating a new account. Our team is actively investigating the issue and working on a fix. We appreciate your patience and will provide updates as soon as we have more information.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

We are aware of an issue that is affecting some logins into public cloud and we are investigating the issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating this issue.

This incident has been resolved.

The outage has been resolved and we are monitoring Public Cloud to ensure it remains online.

We are currently investigating this issue.

The public cloud database services had a temporary increase in traffic which may have caused temporary latency for some users. Traffic patterns have returned to normal and no further issues are occurring.

Our monitoring has detected latency on some Public Cloud Instances. The Cloud Platform team is investigating.

Public Cloud Upgrade Complete

Following the cancellation of the Public Cloud Upgrade Maintenance Window on Saturday 2AM - 7AM UTC, we are proceeding with the upgrade of Public Cloud to 8.8.0-ac.2.1. The system will be down intermittently at times over the next 3 hours while the upgrade proceeds.

This incident has been resolved.

The cloud provider issue has stabilized and login issues are no longer occurring.

We are aware of an issue with logins to our Private Cloud environments, which is correlating to issues being reported by our cloud provider. We are currently investigating.

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

The remaining customer accounts are now able to log into the Employee App.

Most customer accounts should now be resolved, however there are a few customers that we're continuing to work towards resolving.

The issue has been identified and a fix is being implemented.

We are currently investigating this issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are aware of an issue that is affecting our authentication servers, which may result in slow failed login attempts. We are currently investigating the cause and will provide updates as they are available.

This incident has been resolved.

We are continuing to investigate this issue.

We are investigating an issue where some customers and users are not able to check-in with space reservation.

An update has been applied to all Public and Private Cloud customer which resolves this issue.

The issue has been identified and we're working to fix the issue.

We are investigating an issue where some customers and users are seeing delays in content updates publishing to content devices.

This incident has been resolved.

We are continuing to investigate this issue.

We are currently investigating this issue.

This incident has been resolved.

We are investigating an issue that is impacting some customers.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are aware of an issue that is affecting our authentication servers, which may result in slow failed login attempts. We are currently investigating the cause and will provide updates as they are available.

We are currently investigating this issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating this issue.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

We are currently investigating this issue.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

This incident has been resolved.

A fix has been implemented and we're continuing to monitor the platform.

We are currently investigating this issue.

This incident has been resolved.

We are continuing to investigate this issue.

We are currently investigating this issue.

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating this issue.

Our Cloud Platform Partner has confirmed this issue is resolved.

We are aware of an issue that is affecting our services in Europe, which may result in slow or failed login attempts. Our Cloud Platform Partner is aware of the issue and working to mitigate the issue and will provide you with updates once we have them.

This incident has been resolved. Normal performance has returned.

We are seeing latency logging into the Appspace Public Cloud as well as latency when navigating within Appspace. We are working with our Cloud partner to identify root cause on the Cloud Platform.

This incident has been resolved.

We are aware of a performance issue that is affecting some logins into the Appspace platform. We are currently addressing.

This incident has been resolved.

Our Public Cloud partner is releasing updates indicative that the issue encountered earlier has been diminished and no longer impacting their global network infrastructure. Appspace should no longer be impacted by this issue but we are currently monitoring the situation.

Our Public Cloud provider is currently experiencing global latency issues which are impacting Appspace. We are working with our Cloud provider to quickly address this issue.

This incident has been resolved.

We have normalized performance and logins are working as expected. We'll continue to monitor over the next hour before resolving.

Some customers are experiencing devices that are showing offline and degraded performance when logging into Appspace. We are currently investigating this issue.

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

We are currently investigating this issue.

The performance issue with APP1 has been resolved. Performance has returned to normal.

We are working to resolve an issue related to the performance of the North America APP1 Public Cloud Instance.

Logins are operational and performance has stabilized.

We are currently working to resolve login and performance degradation issues on our App12 instance of Appspace.

Between 10:14AM and 12:15PM ET, some users may have experienced failures when attempting to login into their APP1 Appspace Environment.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently experiencing performance issues with the Employee App in the browser.

This incident regarding SSO authentication has been resolved.

We are currently investigating an issue that is affecting authentication with SSO, which may result in failed login attempts.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating this issue.

Google has confirmed the incident is fully resolved on their infrastructure.

We're seeing issue resolved with Google and will be working with Google to obtain root cause.

A fix has been implemented and we are monitoring the results.

Our cloud provider, Google Cloud Platform, is experiencing an outage that affects Appspace and other platforms utilizing this service. Symptoms may include intermittent or complete loss of access to Appspace. We’re working diligently with Google and our Engineering team to minimize the impact and restore access. We sincerely apologize for the inconvenience and appreciate your patience.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

We are currently investigating this issue.

Maintenance is complete.

A critical maintenance event is underway, some cloud customers may notice a short (less than 1 minute) interruption to cloud interface availability.

Systems are responding normally.

Logins are functional again, continuing investigations and monitoring.

We are currently investigating intermittent timeouts with public cloud logins.

Performance degradation seems to be over and related to hosting provider issues, see https://status.cloud.google.com/incident/appengine/20007 for more information.

We are investigating performance degradation across the cloud servers relating to user logins.

All logins are functioning normally as of now. The issue was related to upstream network connectivity timeouts with our cloud service provider.

We are currently investigating timeouts across all cloud servers.

Public Cloud experienced some intermittent timeouts for some customers. The issue has been identified and resolution has been rolled out.

For a few hours this morning customers may have experienced slowness within the public cloud. As we're making ongoing performance improvements and system tuning customers should experience normal service quality.

This incident has been resolved.

We are continuing to investigate this issue.

We are currently investigating this issue.