Historical record of incidents for Applicaster
Report: "Major outage - Zapp CMS"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are continuing to work on a fix for this issue.
We identified the issue and we are working on a solution to resolve it. Client Apps are not affected.
We are currently investigating this issue.
Report: "Processing actions fails (layouts changes)"
Last updateThere was a leak between the new cluster \(private\) that was created. Sidekiq \(bg jobs processing\) is connected to the same Redis DB on all clusters. The new cluster didn’t have the Zapp app running properly \(pods\) and therefore jobs weren’t processing Once we found the issue, we downscaled the new private cluster to 0, increased node size on AWS console, and restarted the pods on the prod-us1 cluster \(the running production cluster\). In order to prevent it in the future, we need to make sure there is no running nodes on redundant clusters, only the active one. In addition, we should consider Redis DB separation between clusters, although this could cause losing some of the running processes.
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Issues editing App Versions"
Last updateThis incident has been resolved.
We are investigating an issue where NPM registry API cannot be reached due to a server error. This issue has no impact on end users apps.
Report: "Layout changes issues"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are continuing to work on a fix for this issue.
We are currently seeing issues effecting apps when doing a changes to layout. We are working on a fix.
Report: "Authentication failures and Zapp fails to load"
Last updateThis incident has been resolved.
Heroku services are starting to act as expected, we will keep on monitoring.
Zapp authentication and login is impacted by a major outage on Heroku: https://status.heroku.com/incidents/2402
Report: "Build process outage"
Last updateThird party services are running properly. We will keep on monitoring.
This incident has been resolved.
We see recovery on third party services (Github, Circleci), we keep on monitoring.
Few third party services we rely on are currently in major outage (Github, CircleCi)