Akeneo Status
Akeneo is currently operational with all systems functioning normally.
Last checked Apr 3, 2026 4:23 PM UTC from Akeneo's official status page
Incident History
Showing incidents from the last 15 days
Report: "Elevated response times when creating or updating records"
Last updateinvestigating
We are currently observing increased response times when creating or updating records in europe west 1 region. Our team is actively investigating the issue and will provide additional updates as soon as more information becomes available.
Report: "Product import jobs not working on Australia region"
Last updateinvestigating
We are currently investigating an issue affecting product import jobs in the Australian region. Impacted jobs are abnormally remaining in a queued or failed state and are not being processed. All other regions are unaffected. Workaround: While we work on a fix, products can still be created using the PIM REST API or directly through the PIM UI. We will provide a further update along with the identification of the root cause. We apologize for the disruption.