Historical record of incidents for Airtable
Report: "Some bases unavailable"
Last updateWe are aware of an issue that is causing a subset of bases to be intermittently unavailable. Our engineers are engaged and actively investigating this issue. We will post updates here as we have them.
Report: "Some Bases Not Loading"
Last updateWe have resolved this incident, and Airtable is operating normally again. We deeply apologize for the inconvenience.
We have identified the issue and are implementing mitigations
Some customers are having issues loading bases and other Airtable pages. Airtable engineering is investigating.
Report: "Some Bases Not Loading"
Last updateSome customers are having issues loading bases and other Airtable pages. Airtable engineering is investigating.
Report: "Interface Button Issue"
Last updateWe have resolved the issue causing interface-only users to see “Not connected to an automation” when clicking Interface buttons that trigger automations. Interface-only users should be able to trigger automations from interfaces as expected. We apologize for the impact and thank you for your patience.
We’ve identified the root cause of the issue causing interface-only users to see “Not connected to an automation” when clicking Interface buttons that trigger automations. Our engineering team is deploying a patch and expects full resolution by 10:00 AM Pacific Time. Interface buttons for users with base access remain unaffected. We’ll confirm once the fix is fully implemented and monitored. Thank you for your patience while we work to restore the service.
We are investigating an issue where interface-only users encounter a “Not connected to an automation” message when clicking Interface buttons that trigger published automations. Buttons continue to work normally for users with base access. Our engineering team is working to identify the root cause and restore full functionality. We appreciate your patience and will post updates as soon as more information becomes available.
Report: "Interface Button Issue"
Last updateWe are investigating an issue where interface-only users encounter a “Not connected to an automation” message when clicking Interface buttons that trigger published automations. Buttons continue to work normally for users with base access.Our engineering team is working to identify the root cause and restore full functionality. We appreciate your patience and will post updates as soon as more information becomes available.
Report: "Issue with Box and Hootsuite syncs"
Last updateWe're pleased to report that the issue affecting the Box and Hootsuite syncs to Airtable has been resolved. Our recent hotfix has been successfully deployed overnight, and both syncs should now be functioning as expected. Thank you for your patience and understanding as we addressed this matter.
We have identified the root cause of the issue affecting the Box and Hootsuite syncs to Airtable. Our engineering team has developed a hotfix and is currently in the process of deploying it. We are closely monitoring the situation and will confirm once the fix has been fully implemented. We appreciate your patience and understanding as we work to restore seamless service. Thank you for bearing with us.
We’re aware that users are currently experiencing issues with the Box and Hootsuite syncs to Airtable. Our engineering team is actively investigating the problem and working to identify the underlying cause. We understand the impact this may have on your workflows and are prioritizing a resolution. We appreciate your patience and will provide updates as more information becomes available.
Report: "Issue with Box and Hootsuite syncs"
Last updateWe’re aware that users are currently experiencing issues with the Box and Hootsuite syncs to Airtable. Our engineering team is actively investigating the problem and working to identify the underlying cause.We understand the impact this may have on your workflows and are prioritizing a resolution. We appreciate your patience and will provide updates as more information becomes available.
Report: "Run script automation actions not executing"
Last updateThe issue affecting the "Run Script" action has been resolved. Our system is processing the backlog, and all pending automations will be completed. If you experienced any script failures during the outage, you can manually retrigger those automations. Thank you for your patience and understanding as we work to ensure everything returns to normal. We appreciate your continued support.
We have implemented a fix for the "Run Script" action and are observing signs of recovery. Our team is actively monitoring the situation to ensure full restoration of functionality. Thank you for your patience and understanding.
We are aware of an issue which is causing some "run script" actions in automations to be stuck in the "pending" state indefinitely. Our engineers are investigating now, and we will post more updates here as we have them.
Report: "Run script automation actions not executing"
Last updateWe are aware of an issue which is causing some "run script" actions in automations to be stuck in the "pending" state indefinitely. Our engineers are investigating now, and we will post more updates here as we have them.
Report: "Automation Run History temporarily unavailable"
Last updateThe issue with our Automation Run History feature has been resolved. We apologize for any inconvenience this may have caused. If you encounter any further issues, please reach out to our support team. Thank you for your patience and understanding.
We are currently experiencing an issue with our Automation Run History feature, which has been temporarily disabled. Our team is actively working to resolve this and restore full functionality as soon as possible. Please note that creating, editing, and running automations are not impacted and continue to function normally. However, if you have the Automation History page open, you may encounter an error. To continue editing your automation, please close the Automation History page and refresh your browser. We apologize for any inconvenience this may cause and appreciate your patience. Please stay tuned for further updates. Thank you for your understanding.
Report: "Automation Run History temporarily unavailable"
Last updateThe issue with our Automation Run History feature has been resolved.We apologize for any inconvenience this may have caused. If you encounter any further issues, please reach out to our support team.Thank you for your patience and understanding.
We are currently experiencing an issue with our Automation Run History feature, which has been temporarily disabled. Our team is actively working to resolve this and restore full functionality as soon as possible.Please note that creating, editing, and running automations are not impacted and continue to function normally. However, if you have the Automation History page open, you may encounter an error. To continue editing your automation, please close the Automation History page and refresh your browser.We apologize for any inconvenience this may cause and appreciate your patience. Please stay tuned for further updates.Thank you for your understanding.
Report: "Some jira sync are only pulling in 100 rows of data"
Last updateJira sync functionality has been restored. Thank you for your patience.
We explored a workaround to the bug and will be working to deploy and restore the functionality before end of day. Please stay tuned for more updates. Our team will continue working with Jira's support team to find a long term resolution in the mean time. Thank you for your patience.
We are currently investigating an issue affecting some Jira Syncs in Airtable. Due to a bug in Jira’s APIs, certain syncs are only fetching 100 rows of data instead of the full dataset. This issue began at 2:00 AM PST. We have reached out to Jira’s support team for assistance and are also proactively exploring potential workarounds. We will provide further updates as soon as we have more information. Thank you for your patience while we work to resolve this issue.
Report: "Facebook API failure"
Last updateThis incident has been resolved.
Our Airtable Facebook automation is currently not functional. We are actively working with Meta to restore its functionality. Thank you for your patience and understanding.
Report: "Drag and drop attachments uploads showing errors"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
We are aware of an issue which is causing errors to be shown when dragging and dropping attachments into grid view cells. We are actively working on fixing this issue, but in the meantime you can work around this issue by using the "browse files" dialog.
Report: "Slack automations failure due to widespread slack outage"
Last updateThank you for your patience. Slack has resolved the main messaging outage for all users and is continuing to restore other features. We've observed that our automation Slack actions are now functioning properly. If your automations were affected, we recommend checking the run history and manually retrying them to resend your Slack messages.
We're aware that the Slack outage is ongoing, and some users are still affected. We are closely monitoring Slack's progress in restoring full service. This incident will remain open until we can confirm that Slack is fully operational for all our users. Thank you for your patience and understanding.
Our team is closely monitoring the ongoing Slack outage and has observed a gradual restoration of service. Unfortunately, due to the extended downtime, automations sending Slack messages have exhausted their retry attempts and failed during this period. Automation owners have been notified via email about these failures. We recommend checking the run history and manually retrying the automations to resend your Slack messages. Thank you for your patience and understanding.
Airtable slack automation are currently impacted by the slack outage and are failing. The team is closely monitoring slack status. Please stay tuned.
Report: "Scripting extensions incident - 2025-01-21"
Last updateWe have resolved this incident.
We have implemented a fix to scripting extensions, and we are monitoring to verify that everything is working again. We deeply apologize for the disruption and will continue to keep you updated on our progress.
We are aware of an issue impacting scripting extensions. Our engineers are actively investigating and identifying a fix as soon as possible. We apologize for the inconvenience this has caused.
Report: "Incident - Jan 8, 2025"
Last updateWe have resolved this incident, and Airtable’s services are functioning normally. We’re sorry for any inconvenience this has caused.
We have implemented a fix to resolve the issues some customers are having when accessing Airtable, and we are monitoring the results. Until we confirm the incident is fully resolved, these customers may continue experiencing downgraded service. We deeply apologize for the disruption and will continue to keep you updated on our progress.
Airtable’s services are currently unavailable for some customers. Our engineers are actively investigating this downtime incident, and will keep you informed as updates are available. We apologize for the inconvenience this has caused.
Report: "Issue with detailed configuration of certain types of automation actions"
Last updateThis incident has been resolved.
The issue has been resolved
We are aware of an issue that is impacting the detailed configuration of certain types of automation actions. Existing automations continue to work as expected, and automations can be enabled or disabled as usual. Our engineers have identified the root cause and expect to have a fix implemented in the next hour.
Report: "Increased Errors for Small Percentage of Bases"
Last updateWe have resolved this incident. We apologize for the interruption to our customers’ operations.
We are responding to an incident where fewer than 1% of bases are periodically experiencing increased errors and latency due to an underlying database issue. We are working with our vendor to resolve the issue.
Report: "Elevated rate of errors for API requests"
Last updateThis incident has been resolved. We apologize for the disruption this may have caused you. Please reach out to Airtable support or your account team if you have any questions about this incident.
A fix has been implemented and we are monitoring the results.
Note that this incident is also affecting custom scripting actions. We are actively working on remediating this issue and will continue to post updates here.
We are aware of an issue that is causing an increase in errors when making calls to the Airtable public API. Our engineers are engaged and we are investigating.
Report: "Instability in large bases"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are aware of an issue which is impacting the stability of a small number of bases, particularly large bases. Our engineers are actively investigating this issue and will provide updates here as we have them.
Report: "Investigating reports of difficulty accessing airtable.com for small number of customers"
Last updateThis issue has been resolved.
The issue appears to be caused by network connectivity between internet providers in APAC region. Customers affected can use a VPN to connect to airtable.com.
The issue appears to be caused by network connectivity between internet providers in APAC. Customer affected can use a VPN to connect to airtable.com.
We are investigating reports that some customers in asia-pacific have difficulty accessing airtable.com.
Report: "Issues loading bases"
Last updateSome customers might have encountered issues loading the data or automations tab. This issue has been resolved now. We’re sorry for the inconvenience to our customers’ operations.
Report: "Small percentage of bases experiencing slow loading"
Last updateThis incident has been resolved.
We are aware of an issue that is causing slow loading and other issues with a very small percentage of bases. Our engineers have identified the root cause of the issue and are working on a remediation.
Report: "Increased Error Rates"
Last updateWe have mitigated this issue, and Airtable's service is now operating normally. We apologize for the inconvenience.
Airtable's service is currently experiencing increased error rates. Engineering has implemented a mitigation that we expect to resolve the issue soon.
Report: "Increased Error Rates"
Last updateOur mitigation is complete, and Airtable's service is now operating normally. We deeply apologize for the inconvenience.
Airtable's service is currently experiencing increased error rates. Engineering has implemented a mitigation that we expect to resolve the issue soon.
Report: "Increased Error Rates"
Last updateOur mitigation is complete, and Airtable's service is now operating normally. We deeply apologize for the inconvenience.
Airtable's service is currently experiencing increased error rates and latency. Engineering is responding and implementing mitigations. We expect resolution soon.
Report: "Increased Error Rates"
Last updateWe have mitigated this issue, and Airtable's service is now operating normally. We deeply apologize for the inconvenience.
Airtable's service is currently experiencing increased error rates. Engineering is responding and implementing mitigations.
Report: "Airtable unavailable for some users"
Last updateWe have resolved this incident, and Airtable’s services are functioning normally. We’re sorry for any inconvenience this may have caused.
A fix has been implemented and we are monitoring the results.
We are aware of some users having trouble accessing Airtable and we are investigating the issue.
Report: "Incident - 6/5/2024"
Last updateThe incident has been resolved.
A fix has been implemented and we are monitoring the results.
Airtable’s services are currently unavailable for some customers. Our engineers are actively investigating this downtime incident, and will keep you informed as updates are available. We apologize for the inconvenience this has caused.
Report: "Incident - 5/27/2024"
Last updateThis incident has been resolved.
Our email sending infrastructure is experiencing issues, which is leading to failures on some product surfaces. We are continuing to monitor the situation. We’re sorry for the inconvenience to our customers’ operations.
Report: "Some users unable to connect to Airtable"
Last updateWe have resolved this incident, and Airtable’s services are functioning normally. We’re sorry for the inconvenience to our customers’ operations.
A fix has been implemented and we are monitoring the results. Automations are now fully re-enabled. We apologize for the inconvenience this incident has caused.
We are re-enabling Automations at this time. We have implemented a fix that has caused most bases to recover. Some bases are still unavailable and we are actively working on getting these bases stable as well.
We have implemented mitigations leading to partial recovery and are continuing to work to fully stabilize the system. At this time, Automations are not running. We apologize for the inconvenience.
We are currently investigating this issue. We apologize for the inconvenience.
Report: "Increased error rates"
Last updateWe have resolved this incident, and Airtable’s services are functioning normally. We’re sorry for the inconvenience to our customers’ operations.
Some Airtable users are seeing increased error rates. Our engineers are actively investigating this downtime incident, and will keep you informed as updates are available. We apologize for the inconvenience this has caused.
Report: "Incident - 2024-03-05"
Last updateThe major ISP's incident that was preventing some customers from reaching Airtable has been resolved. Thank you for your patience!
We have received reports that some customers are unable to access Airtable. We believe it may be related to broader connectivity issues with specific ISPs. We will keep you informed as updates are available, and apologize for the inconvenience this has caused.
Report: "Some Airtable users are seeing increased error rates"
Last updateWe have resolved this incident, and Airtable’s services are functioning normally. We’re sorry for the inconvenience to our customers’ operations.
We have implemented a fix to resolve the issues, the service is operating normally. We will continue to monitor the service. We deeply apologize for the disruption and will continue to keep you updated on our progress.
Some Airtable users are seeing increased error rates. Our engineers are actively investigating this downtime incident, and will keep you informed as updates are available. We apologize for the inconvenience this has caused.
Report: "Users unable to reconfigure linked record fields"
Last updateThis incident is now resolved. We apologize for the inconvenience.
A fix has been implemented and we are monitoring the results.
We are continuing to work on a fix for this issue.
We are aware of an issue causing users to be unable to reconfigure linked record fields. We have identified the issue and are working to address it now. We apologize for the inconvenience.
Report: "Problem with copy/paste of rich text cells"
Last updateThis issue is now fully resolved and all affected bases should be functioning normally. If you performed any copy/paste actions that were affected by this issue you will receive an email in the next few days with more information. We sincerely apologize for the inconvenience this has caused. Please visit https://support.airtable.com if you have any further questions about this incident.
We have remediated this issue for the vast majority of affected bases, which should now be working as expected. We will continue to monitor this issue closely.
We've implemented a fix so customers will no longer encounter these errors. We're now working to remediate this issue for those who were previously impacted. Thank you for your patience.
The issue has been identified and a fix is being implemented.
We are aware of an issue which can cause customers to receive errors or other unexpected behavior when copying/pasting rich text cell data. We have identified the root cause of this issue and are currently working on mitigation. We apologize for the inconvenience.
Report: "Email failure incident (02/12/24)"
Last updateOur email technology provider reports that they have resolved the issue and our telemetry indicates that email delivery success has remained at normal levels for the past 16 hours. This incident has been resolved.
The email technology provider affected by this incident has implemented a mitigation for the issue affecting their systems. Airtable's telemetry indicates that the elevated rate of email delivery failures stopped at 17:19 Pacific Time. We are continuing to monitor the situation.
Since roughly 23:04 PT on February 11, we've seen an elevated rate of failures in emails sent for Airtable automations and notifications. We have identified the cause as a service outage impacting one of our email technology providers and are monitoring for updates.
Report: "Increased Error Rates"
Last updateWe have resolved this incident, and Airtable’s services are functioning normally. We’re sorry for the inconvenience to our customers’ operations.
For about 22 minutes from 7:01am to 7:23am PST, some Airtable users experienced elevated error rates and latency. We have identified the underlying database issue and remediated the issue. We are continuing to monitor.
Report: "Issue with loading Airtable bases"
Last updateWe have resolved this incident, and Airtable’s services are functioning normally. We’re sorry for the inconvenience to our customers’ operations.
A fix has been implemented and we are monitoring the results.
We are continuing to investigate this issue.
We are aware of an issue which is causing some bases not to load for users. Our engineering team is engaged and investigating the issue.
Report: "Airtable automations not running scripting actions"
Last updateWe have resolved this incident, and Airtable Automations are functioning normally. We’re sorry for the inconvenience.
We are investigating issues with Airtable automations running. We have identified the issue and working on the fix.
Report: "Increased error rates"
Last updateWe have resolved this incident, and Airtable’s services are functioning normally. We’re sorry for the inconvenience to our customers’ operations.
For about six minutes from 2:18 to 2:24PM Pacific, some Airtable users may have experienced elevated error rates. We have identified the root cause and remediated the issue, and are continuing to monitor.
Report: "airtable.com not loading"
Last updateWe have resolved this incident, and Airtable’s services are functioning normally. We’re sorry for the inconvenience to our customers’ operations.
We have identified the root cause is working on a fix. We deeply apologize for the disruption and will continue to keep you updated on our progress.
We have rolled back recent changes and we believe airtable.com is loading for our users. We are monitoring and investigating the root cause.
We are continuing to investigate this issue.
airtable.com is not loading for some customers. We are rolling back recent changes and investigating the issue
Report: "Attachment uploads not working from mobile app"
Last updateWe have resolved this incident, and Airtable’s services are functioning normally. We’re sorry for the inconvenience to our customers’ operations.
The issue with attachment uploads has been identified and a fix is in progress.
We are aware of an issue that some users are experiencing regarding attachment uploads failing from the mobile app. We are investigating this issue and will provide updates here as we have them.
Report: "Incident (Zapier Integration Authentication) - 10/26/23"
Last updateZapier has confirmed that all queued tasks have run, all integrations are restored, and that users should experience no further issues related to this incident. Thank you for your patience.
Earlier today, Zapier reported that a configuration change resulted in many of their users' Airtable connections being disabled. The company has now restored access, and the Airtable integration is functioning normally. Any tasks that were queued due to this issue are expected to run in the next hour. Zapier is also providing updates related to this incident at https://zapier.statuspage.io/incidents/q8fdbmw0jq7l
We have identified the cause of this issue with Zapier and are working to implement a fix as quickly as possible. Thank you for your patience. We'll share further updates as they're available.
We're aware that some people are encountering authentication errors related to Airtable connections in Zapier. We're investigating this issue and apologize for the inconvenience.
Report: "High Error Rates"
Last updateWe understand the cause and have fully mitigated it. We apologize for the disruption.
Airtable’s services had 3 minutes of high error rates from 5:38 to 5:41pm PDT. The service is now operating normally.
Report: "Errors loading some bases"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
Some customers are unable to load Airtable bases. We are investigating this incident and we will keep you informed as updates are available.
Report: "Incident - 09/07/2023"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are aware of some users having trouble loading Airtable. We are actively investigating this issue and will keep you informed of updates.
Report: "Incident - 7/19/2023"
Last updateWe have resolved this incident, and Airtable’s services are functioning normally. We’re sorry for the inconvenience to our customers’ operations
Airtable’s services are currently unavailable for some customers and we are currently working to restore them. We are closely monitoring this incident and will keep you informed of updates.
Report: "Airtable down - July 18, 2023"
Last updateWe have resolved this incident, and Airtable’s services are functioning normally. We’re sorry for the inconvenience to our customers’ operations.
We have identified the issue and our services are recovering. We appreciate your continued patience and will continue to keep this page updated with progress.
Airtable’s services are currently unavailable. Our engineers are actively investigating this incident. We apologize for the inconvenience this has caused.
Report: "Incident - 07/13/2023"
Last updateThis incident is now resolved and Airtable services are functioning normally. Thank you for your patience.
We have determined the root cause and are working on a permanent solution. We have implemented a mitigation and affected bases have recovered, but it is possible that the issue could recur until we put the permanent solution in place. We appreciate your continued patience and will continue to keep this page updated with progress.
Some customers are unable to load Airtable bases. Our engineers are investigating this incident and we will keep you informed as updates are available.
Report: "Incident - 06/20/23"
Last updateWe released a new desktop app version (1.6.2) which resolves this issue. For those using Airtable's desktop app, please update to the latest version and restart your app. Thanks for your patience.
We’ve identified an error that prevents people from downloading attachments in our desktop app, and a fix is being implemented soon. In the meantime, customers can use our browser client, which is functioning normally.
Report: "Incident - 06/14/23"
Last updateThis incident is now resolved and Airtable services are functioning normally. Thank you for your patience.
Airtable’s services were briefly unavailable, but have now recovered. We are closely monitoring this incident and will keep you informed of updates.
Report: "Incident - 06/13/23"
Last updateThis incident is now resolved and Airtable services are functioning normally. Thank you for your patience.
The underlying infrastructure outage is recovering and Airtable’s services are recovering as well. We are monitoring the status of our systems. We deeply apologize for the disruption and will continue to keep you updated on our progress.
Customers are experiencing disruptions with several Airtable features, including automations, extensions, and scripts, due to an underlying infrastructure outage. We are investigating this issue and apologize for the inconvenience.
Report: "Incident - 06/12/23"
Last updateWe have resolved this incident, and Airtable’s services are functioning normally. We’re deeply sorry for the inconvenience to our customers’ operations.
We have identified the root cause and implemented a fix to get Airtable’s services back up and running again, and we are monitoring the results. Customers should have no issues while accessing Airtable. We deeply apologize for the disruption and will continue to keep you updated on our progress.
Some customers are unable to load Airtable bases. Our engineers are investigating this incident and will keep you informed as updates are available.
Report: "Incident - 06/07/23"
Last updateThis incident is resolved. Thank you for patience.
Customers are experiencing continued disruptions in some Airtable services, and we're working to resolve these issues as quickly as possible.
Airtable's services have recovered, and we are monitoring to avoid further disruption. We will continue to keep you updated on our progress.
Airtable’s services are currently unavailable for some customers. Our engineers are actively investigating this incident, and will keep you informed as updates are available. We apologize for the inconvenience.