Is Aircall Down Right Now? Check if there is a current outage ongoing.

We are currently investigating an issue where the Pipedrive integration is not functional due to an ongoing incident on Pipedrive's end. We will share further updates as soon as possible.

We are currently investigating an issue impacting outbound calls in a subset of UK numbers

A fix has been implemented for the issue affecting message visibility in the Aircall Workspace desktop and mobile apps. Outbound messages should now appear as sent and delivered, and inbound message delays should be resolved. We are currently monitoring the platform to ensure stability and will provide a final update once we confirm full resolution.

We have identified the cause of the issue affecting message visibility in the Aircall Workspace desktop and mobile apps. While outbound messages are being successfully delivered, they are not appearing as sent or delivered in the app. Inbound messages may also be delayed in displaying. Our engineering team is working on a fix to restore accurate message status updates within the apps. We will provide further updates as progress is made.

We are currently investigating an issue affecting messaging in the Aircall Workspace desktop and mobile apps. Inbound messages are delayed, and outbound messages are not appearing as sent or delivered within the apps, even though they are successfully reaching recipients. Our team is actively working to identify the root cause and will share updates as soon as more information becomes available. We appreciate your patience and understanding.

We are currently investigating an issue where outbound messages are not being shown as sent and delivered from the Aircall Workspace desktop and mobile apps. The messages are being delivered but are not being reflected as sent in the apps.Our team is actively working to identify the root cause and will provide updates as soon as we have more information.

This incident has been resolved.

We are observing successful messages, and we will continue monitoring the system until full resolution is confirmed.

We are currently investigating reports of undelivered SMS when using French numbers.

This incident has been resolved.

We are observing successful messages, and we will continue monitoring the system until full resolution is confirmed.

We are currently investigating reports of undelivered SMS when using French numbers.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Aircall has a scheduled maintenance window on Wednesday, May 28th starting at 06:30 UTC. During this time, our team will be performing maintenance as part of our ongoing commitment to improving the reliability and performance of our platform.We do not anticipate any user impact. However, you may experience brief delays in data refresh within the Aircall Dashboard during the maintenance window.To ensure smooth functionality, we recommend refreshing your Dashboard after the maintenance is complete.The maintenance will be carried out with the following schedule:06:30 – 07:00 UTC4:30PM – 5:00PM Sydney (AEST)7:30AM – 8:00AM London (BST)2:30AM – 3:00AM New York (EDT)

We have confirmed that the issue impacting in-call controls has been fully resolved. All systems are operating as expected, and no further impact has been observed. Thank you for your patience while we worked to restore full functionality. If agents continue to experience this issue, please refresh the Aircall app to ensure the fix takes effect.

We have implemented a fix for the issue affecting agents’ ability to use in-call controls, including transferring calls, placing calls on hold, using voicemail drop, and messaging. We are closely monitoring the situation to ensure continued stability. A final update will be provided once the issue is confirmed to be fully resolved.

We have identified the root cause of the issue affecting call transfers, taking calls off hold, voicemail drop, and messaging functionality. Our team continues to work on a fix and we will provide another update in 30 minutes or as soon as more information becomes available.

The issue has been identified and a fix is being implemented.

We have identified the root cause of the issue affecting call transfers, taking calls off hold, voicemail drop, and messaging functionality. Our team is actively working on a fix. We will provide another update within 30 minutes or as soon as more information becomes available.

We are continuing to investigate an issue where agents are unable to transfer calls or take calls off hold. Additionally, features such as voicemail drop and messaging may not be functioning as expected. We will share further updates as our investigation progresses. We will provide an update as soon as more information becomes available.

We are investigating a possible issue that leads users to experience calls remaining in the status 'ringing' even after a call connection. We will provide further details.

We can confirm that this situation has been resolved. We appreciate your patience and understanding while we worked to restore normal functionality. If you or your customers continue to experience issues, please don’t hesitate to contact Aircall Support team.

The issue should be mitigated. If users continue to experience this issue, please refresh the Aircall Workspace app to ensure the fix takes effect.

We have identified the issue, and we are working on a fix. We will be providing an update as soon as further developments are made.

We are investigating Login issues that may be impacting a small subset of Workspace App users.

We can confirm that this situation has been resolved. We appreciate your patience and understanding while we worked to restore normal functionality.

A fix has been implemented, and we are observing positive test results. We continue to monitor the system.

The issue has been identified as related to changes made by one of the French carriers. We are working together with the carrier to address it, and we will be delivering further updates as soon as a solution is defined.

We are investigating an issue with the format of some special characters received by SMS on Aircall French numbers.

The issue affecting the Workspace App update has been fully resolved. It impacted a small subset of users during the App update on May 13th. The mitigation was to uninstall and reinstall the Workspace App by downloading it from https://aircall.io/download/. The issue has been resolved with a fix to the Update mechanism, and further updates should be seamless. We appreciate your patience and understanding while we worked to restore normal functionality. If you or your customers continue to experience issues, please don’t hesitate to contact Aircall Support team.

We are continuing to monitor for any further issues.

The issue should be mitigated. If users continue to experience this issue, please refresh the Aircall Workspace app to ensure the fix takes effect.

As a mitigation attempt, we disabled noise cancelling for Workspace users. Some of the impacted users may start noticing performance improvements. We continue to investigate and monitor the situation.

We are investigating the root cause of high loading times on Aircall Workspace, for a subset of users.

The issue affecting the Aircall Apps has been fully resolved. This was a transient issue that impacted our User Interface, promptly fixed by Aircall Engineering. We appreciate your patience and understanding while we worked to restore normal functionality. If you or your customers continue to experience issues, please don’t hesitate to contact Aircall Support team.

The issue has been identified, and the system seems to have recovered to normal. We recommend the impacted issues to reload and retry accessing the App/Dashboard. We continue monitoring it and we will provide further updates as needed.

We are currently investigating reports of instability impacting some users. Our team is actively working to identify the root cause. We’ll share more updates here as soon as we have additional information.

The issue affecting the Aircall AI Voice Agent has been fully resolved. The root cause was identified as a disruption from our AI technology partner, which has since been addressed. We appreciate your patience and understanding while we worked to restore normal functionality. If you or your customers continue to experience any issues, please don’t hesitate to reach out to our Support team.

We have implemented a fix for the issue affecting the Aircall AI Voice Agent and are currently monitoring the results to ensure stability. Callers should begin to see improvements, but we will continue to observe performance closely. We’ll provide a final update once we confirm the issue is fully resolved.

We have identified the issue affecting the Aircall AI Voice Agent and are currently implementing a fix. Callers may still experience unexpected behavior while the resolution is in progress. We’ll provide another update once the fix has been fully deployed.

We are currently investigating an issue affecting the functionality of the Aircall AI Voice Agent. Callers may experience unexpected behavior or difficulty using this feature. Our engineering team is actively working to identify the root cause. We will provide an update as soon as more information becomes available.

The issue where the Aircall app was not loading for some users has been resolved by the Aircall Engineering team, and no further impact is expected. If users continue to experience this issue, please refresh the Aircall app to ensure the fix takes effect.

We’ve identified the root cause of the Aircall app not loading for some users and have deployed a fix. Affected users should reload the Aircall app for the change to take effect. We are currently monitoring the issue to ensure stability has been fully restored and will provide a final update once we’ve confirmed full resolution.

We are continuing to investigate the issue where the Aircall app is not loading for some users. Impacted users may experience the app showing only the Aircall logo and not being able to open the Aircall Mobile, Desktop, or Workspace apps. In addition, some users may not be able to access the Aircall Dashboard. Our team continues to work on identifying the root cause, and we’ll provide another update in 30 minutes or when more information becomes available.

We are continuing to investigate the issue the Aircall app is not loading for some users. Impacted users may experience the app showing only the Aircall logo and not being able to open the Aircall Mobile, Desktop, or Workspace apps. In addition, some users may not be able to access the Aircall Dashboard. Our team continues to work on identifying the root cause, and we’ll provide another update in 30 minutes or when more information becomes available.

We are continuing to investigate the issue the Aircall app is not loading for some users. Impacted users may experience the app showing only the Aircall logo and not being able to open the Aircall Mobile, Desktop, or Workspace apps. In addition, some users may not be able to access the Aircall Dashboard. Our team continues to work on identifying the root cause, and we’ll provide another update in 30 minutes or when more information becomes available.

We are still actively investigating reports of the Aircall app not loading for some users. Impacted users may experience the app showing only the Aircall logo and not being able to open the Aircall Mobile, Desktop, or Workspace apps. In addition, some users may not be able to access the Aircall Dashboard. Our team continues to work on identifying the root cause, and we’ll provide another update in 30 minutes or when more information becomes available.

We are still actively investigating reports of the Aircall app not loading for some users. Impacted users may experience the app showing only the Aircall logo and not being able to open the Aircall Mobile, Desktop, or Workspace apps. In addition, some users may not be able to access the Aircall Dashboard. Our team continues to work on identifying the root cause, and we’ll provide another update in 30 minutes or when more information becomes available.

We are continuing to investigate this issue.

We are currently investigating reports of the Aircall app not loading for some users. Impacted users may not be able to open the Aircall Mobile, Desktop, and Workspace apps, but instead it only spins the Aircall logo. Our team is actively working to identify the root cause. We’ll share more updates here as soon as we have additional information.

This situation has been resolved.

We are observing improvements after a quick fix. We are currently monitoring the system.

Users may be experiencing an Error 503 when editing Smartflows and when opening a Call Timeline. We are investigating.

This incident has been resolved.

A fix has been implemented and we’re currently monitoring the results to ensure everything is functioning as expected.

Our team is continuing to develop the fix for the issue where the Aircall Dashboard displays a `Something Went Wrong` error. We’re closely monitoring the issue and will provide additional updates as soon as more information becomes available.

The issue has been identified and a fix is being implemented.

We are currently investigating an issue where the Aircall Dashboard is displaying a `Something Went Wrong` error.

This incident has been resolved.

A fix has been implemented and we are monitoring the results

The issue has been identified and a fix is being implemented.

We are currently investigating reports of the SMS option not loading properly for a subset of numbers A red banner appears with "An Error has Occurred"

This issue has been resolved. The fix implemented by our carrier partner has been effective, and inbound calls are now operating as expected. We will continue to monitor for stability, but no further impact is anticipated.

We’ve identified the issue as originating from one of our carrier partners. They have implemented a fix, and we’re currently monitoring the results.

We are currently investigating an issue where inbound calls are being disconnected during IVR selection, call transfers, or when placed on hold.

This situation has been resolved.

A fix has been implemented, and we are monitoring the results.

We are continuing to investigate this issue.

We are currently investigating an issue where the Aircall Analytics dashboards are not loading any data. Our team is actively working to identify the cause and restore full functionality as soon as possible.

The incident has been resolved. All Aircall applications are now operational.

A fix has been implemented and we are monitoring results. We are observing successful messages.

We are continuing to investigate this issue.

We have identified an issue where SMS is unable to load on Aircall application. We will provide further details as soon as they become available.

No further issues have been observed for more than 2 hours. The system is operating normally.

Our provider continues to work on the system's stabilization. We will continue to monitor the system performance until full resolution is confirmed.

Our provider implemented a mitigation measure, and no further issues are expected. We will continue to monitor the system performance until full resolution is confirmed.

We have identified an issue caused by one of our providers that is causing sporadic cases of Agents maintaining the "In Call" status after a call ends. We will provide further details as soon as they become available.

This situation has been resolved.

We are observing successful messages, and we will continue monitoring the system until full resolution is confirmed.

We are currently investigating reports of undelivered SMS when using French numbers.

We have implemented a fix for the issue that caused some users to be unable to receive calls. At this time, services are operating as expected, and we are closely monitoring to ensure continued stability. If you continue to experience any issues, please reach out to our support team.

A fix has been implemented and we are monitoring the results.

This issue has been identified and we are working on a fix.

We are currently investigating an issue with a subset of users unable to receive calls.

The issue preventing the Aircall Dashboard Analytics page from displaying any data has been successfully mitigated. If you continue to experience any issues, please reach out to our support team.

The Aircall Analytics page is now displaying data correctly, we are monitoring its performance.

We are currently investigating an issue where the Aircall Analytics page is not loading any data and instead is displaying a “Trouble Loading Data” message. Our team is actively working to identify the cause and restore full functionality as soon as possible.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to investigate this issue.

We are currently investigating an issue preventing the Aircall app from opening An error message displays "Sorry, Something went wrong"

This incident has been resolved.

The fix has been implemented and we are monitoring the results.

The issue has been identified, and we are currently implementing a fix. During the deployment of this fix, access to the Live Monitoring page may be temporarily affected.

We are currently investigating an issue with the Live monitoring page not loading.

This incident has been resolved.

A fix has been implemented for this issue and we're monitoring the results. The Aircall app needs to be reloaded.

We are currently investigating an issue where the Aircall app reloads when initiating or accepting a call.

This incident has been resolved

A fix has been implemented for this issue and we're monitoring the results. The Workspace app needs to be reloaded.

We are currently investigating an issue with the Aircall Workspace app being stuck in the accepting call view for some users.

The issue causing some calls to not display in the Call History of the Aircall Desktop app has been resolved. The app should now function as expected, and all calls should appear in the Call History as intended. To ensure the fix takes effect, you may need to close and reopen the Aircall Desktop app. If you experience any further problems, please don’t hesitate to contact our support team.

We have identified the root cause of an issue where some calls are not being displayed in the Call History of the Aircall Desktop app. Our team is working on implementing a fix to resolve this as quickly as possible. Updates will be provided here as they become available.

The issue causing the Aircall Workspace app to display a “500: Internal Server Error” message has been fully resolved. Users should now be able to sign in and use the platform without any issues. If you experience any further problems, please don’t hesitate to contact our support team.

A fix has been implemented for the issue causing the Aircall Workspace app to display a “500: Internal Server Error” message, and users should now be able to sign in and use the app normally. We are actively monitoring the situation to ensure system stability and will provide further updates if necessary.

We are currently investigating an issue where the Aircall Workspace is displaying a “500: Internal Server Error” message, preventing users from signing in. As a temporary workaround, please use the Aircall Desktop app or visit phone.aircall.io to make or receive calls. Our team is actively working to resolve this issue as quickly as possible. We will provide updates here as soon as they become available.

This incident has been resolved

A fix has been implemented and we are monitoring the results.

We are currently investigating an issue with the Live monitoring page not loading

This incident has been resolved

The system is now in a stable operating state. We continue to monitor the situation.

We are investigating an issue with the Aircall app presenting the following symptoms: - Agents are unable to place callers on hold or mute. - Agents are unable to transfer calls. - Mandatory call tagging is not appearing. - The keypad is not displaying. - The Aircall app is not displaying in-call action options. We have identified the issue and are already working on a fix.

This incident has been resolved.

A fix has been implemented and we are monitoring the results

We are investigating an issue with the Aircall app presenting the following symptoms: Agents are unable to put callers on hold or mute. Agents are unable to transfer calls. Mandatory call tagging is not appearing. The keypad is not displaying. The Aircall app is not displaying in-call action options. We have identified the issue and are already working on a fix.

This incident has been resolved

A fix has been implemented by our partner carrier and, we are monitoring the situation.

We are currently investigating an issue impacting outbound calls in a subset of French numbers

We have completed our efforts to address the issue affecting some users in the APAC region related to the local carrier’s anti-spam mechanism. While this mechanism remains in place and continues to be managed by the receiving carrier, Aircall and our carrier partner have taken all possible measures within our control to reduce the impact. As this situation involves with the receiving carrier, it may still affect certain calls, which they believe to be flagged as potential spam. We encourage customers to continue following the best practices outlined in our previous update to minimize disruption, which include, but are not limited to: balanced call volume, successful connection rates, and moderate call durations. We consider this matter resolved but will remain available to assist customers and provide guidance as needed via our Support portal.

Aircall has identified the root cause of the issue affecting some users in the APAC region, which was caused by one of the local destination carriers implementing an anti-spam mechanism. This mechanism involves a prompt that asks ‘To connect your call, press [number],’ and when the requested key is pressed, the call is connected. Aircall has been working closely with our carrier partner and will continue to work with them to minimize the impact of this mechanism. However, since this involves the receiving carrier of a call (and not an Aircall provider), the complete solution remains outside of our direct control. This issue does not impact all outbound calls, but rather from numbers that the receiving carrier considers to be spam calls. To avoid having their outbound numbers flagged, customers are encouraged to maintain healthy outbound call practices, including balanced call volume, successful connection rates, and moderate call durations. We continue to monitor this situation closely and will provide another update as soon as more information becomes available.

Following the routing change earlier today, some users in the APAC region continue to experience issues with placing outbound calls. We are actively investigating this alongside our partner carrier and will provide updates as soon as new information becomes available.

A routing change has been implemented and we are monitoring the results.

We are continuing to investigate this issue, that is impacting only one of our carrier with outbound calls. We have a mitigation in place that we are manually triggering per account.

We are currently investigating an issue with our carrier partner affecting some outbound calls being placed in the APAC region, which ask the caller to make a selection before the call can be completed. Our team is actively working to resolve this as quickly as possible. We will provide updates here as they become available.

API services have been fully restored and are operating normally.

Some API services are still presenting errors, which may affect SMS and integration functionality. Our team is actively monitoring the situation to ensure full resolution. We will provide another update in 30 minutes or sooner if more information becomes available.

We have identified the issue affecting our API services and have implemented a fix. Our team is actively monitoring the situation to ensure full resolution. We will provide another update in 30 minutes or sooner if more information becomes available.

We are currently experiencing issues with our API services, which may affect the performance or availability of some functionalities. Our team is actively working to resolve the issue as quickly as possible. We will provide another update in 30 minutes or sooner if more information becomes available.

This situation is resolved. Users are now able to save Contacts.

We're investigating reports of Users not being able to save Contacts.

This incident has been resolved.

We have identified an issue impacting audio quality in France

Call and SMS functionality has been fully restored and is operating normally. Please log out and log back into the Aircall app to ensure the fix is applied.

We are seeing signs of recovery from this incident, and customers should now be able to make and receive calls. Please log out and back into the Aircall app to ensure the fix is applied. Our team is actively monitoring the situation with our carrier partner to ensure full resolution. We will provide another update in 30 minutes or sooner if more information becomes available.

We have identified the issue in collaboration with our provider that is affecting some users’ ability to make or receive calls and send SMS messages via the Aircall app. We will provide another update in 30 minutes or sooner if more information becomes available.

We are currently investigating an issue impacting some users who may be unable to make or receive calls, as well as send SMS messages from the Aircall app. Our team is working to resolve this as quickly as possible and we will provide another update in 30 minutes or as soon as more information becomes available.

We are delighted to inform you that the issue with outbound calls failing has been fully resolved.

The implemented fix is yielding positive results, and we are noticing significant improvements.

We have successfully identified the issue and applied a solution. Please log back into your Aircall application to ensure that the changes have been implemented.

We are currently investigating an issue with failed Outbound calls on Aircall desktop application due to connectivity issue.

This incident has been resolved.

A fix has been implemented and we are now monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating reports of the Aircall CTI and the Activity Feed not loading properly.

This incident has now been resolved. Any missing call history for the duration of the incident will be backfilled.

The fix implemented has been tested to be working. Call History during the incident is not yet displayed on the Aircall App and will be backfilled.

We have now put in a fix for this issue and monitoring it further

We are continuing to investigate this issue.

We are currently investigating an ongoing issue with the Call History not being updated on the Aircall Desktop and Aircall Web Application.

We are delighted to inform you that the problem regarding audio for Inbound/Outbound calls has been completely resolved. Our monitoring shows that the service is now operating normally, and we have confirmed a full recovery.

A fix has been implemented for this issue and we are observing improvements.

We are continuing to investigate the issue with Inbound and outbound calls connecting without an audio stream on the Aircall application.

We are currently investigating an issue with Inbound and outbound calls connecting without an audio stream on the Aircall application.

The SMS service is now fully operational.

A fix has been implemented and we are monitoring the results.

We are currently investigating an issue impacting outbound SMS on a subset of French numbers.

The Aircall Support Portal is fully stable.

Our provider has implemented a fix and is observing improvements.

The issues experienced by some users may be the following: - Access to the page support.aircall.io - Portal authentication in support.aircall.io - Chat with the Support team

Some users may not be able to access support.aircall.io due to an ongoing incident impacting our provider. We will provide an update as soon as we have further details.

This incident has been resolved in the new version (5.17.1) that is now available.

The new version (5.17.1) including the fix has been submitted and is expected to be available in the Play Store over the next hours following Google's approval.

We are continuing to work on a new version of our Android application to get this resolved. We will share an update here as soon as it is released.

The issue has been identified and a fix is being implemented.

We are currently investigating an issue with the Aircall Android App not loading. If at all possible, please try and use the Aircall Web App https://phone.aircall.io as a temporary workaround while we investigate further.

The service is now operating normally. As a follow-up action, Call History and To-Do notifications from 19:00 to 21:00 UTC not displaying on the Aircall App will be backfilled over the next hours.

Call tagging can still present errors. Call History and To-Do notifications from 19:00 to 21:00UTC are not yet displayed on the Aircall App. We will provide another update in 1 hour or as soon as more information becomes available.

Notes functionality has been restored. However, some customers may still be unable to save Tags to calls. Call History and To-Do in the Aircall app from 19:00 to 21:00UTC is not yet displayed. We continue to monitor for any further issues and will provide another update in 1 hour or as soon as more information becomes available.

Calls now remain in the History and To-Do tabs of the Aircall app, and the Conversation Center remains functional. However, some customers may still be unable to save Notes and Tags to calls. We continue to monitor for any further issues. We will provide another update in 1 hour or as soon as more information becomes available.

Our Engineers have identified the issue where inbound calls are being removed from the History and To-Do tabs, and a fix has been implemented. Additionally, the Conversation Center is now working properly. However, some customers may still be unable to save Notes and Tags to calls. We continue to monitor this incident. We will provide another update in 30 minutes or as soon as more information becomes available.

Our Engineers have identified the issue and continue to work on a fix. We will provide another update in 30 minutes or as soon as more information becomes available.

Our Engineers have identified the issue where calls are being removed from the Aircall app, and the Aircall Dashboard Conversation Center is displaying a ‘Something went wrong’ banner. We are actively working on a fix. We will provide another update in 30 minutes or as soon as more information becomes available.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are continuing to investigate an issue where inbound calls are being removed from the History and To-Do tabs. Additionally, the Conversation Center is displaying a ‘Something went wrong’ banner and is unresponsive. We will provide another update in 30 minutes or as soon as more information becomes available.

We are currently investigating an issue where inbound calls are being removed from the History and To-Do tabs.

The routed calls in France are now back to normal. This incident has been resolved.

Our carrier confirmed the resolution of this incident on their end. We’re monitoring the situation and will update one full resolution of the issue is confirmed.

An issue has been identified with one of our carrier and further investigation are still ongoing. We mitigated the issue by changing the route for French calls.

We are experiencing issues with routing calls in France. Our team is working closely with our providers to fix the situation. We will be updating this status page to keep you informed of the resolution progress.

This incident has been resolved.

Our partner has implemented a fix and we are now monitoring the results.

Our partner has identified the source of this issue and is now working on implementing a fix.

One of our carriers is experiencing issues with routing calls in the UK. Our team is working closely with this provider to fix the situation. We will be updating this status page to keep you informed of the resolution progress.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating an issue impacting outbound SMS on a subset of numbers.

This incident has been resolved.

The service provider has implemented a fix, and we are seeing recovery from this incident as a result. We continue to monitor and work with our service provider to address any residual issues.

We have investigated an issue with outbound calls where users are receiving a recorded message saying “The Number is Invalid” before the call abruptly ends. We have identified this as a service provider issue and are working with them to resolve it.

Inbound call logging to integrations has been restored and is operating normally. The Aircall team is currently working to restore the call logs that were affected since the incident began.

We have identified the issue where inbound calls are not logging to connected integrations. (These included, but were not limited to Salesforce, HubSpot, Zendesk, Freshdesk, Intercom, and Pipedrive integrations.) We are seeing recovery from this incident and customers should now see calls logging to their integrations normally. We will provide another update in 30 minutes or as soon as more information becomes available.

We are currently investigating an issue where calls are not logging to connected integrations.

Call functionality has been restored and continues to operate normally. The Aircall team is working to restore the remaining call transcripts from calls placed since this incident began.

Call functionality has been restored and is operating normally. We continue to monitor and work with our carrier partner to address any residual issues. We will provide another update in 30 minutes or as soon as more information becomes available.

We continue to see recovery from this incident, and customers should now be able to make and receive calls. We continue to actively monitor the situation with our carrier partner to ensure complete recovery. Please be aware that recordings of completed calls since this incident began may take several hours to appear in the Dashboard. We will provide another update in 30 minutes or as soon as more information becomes available.

We continue to see recovery from this incident, and customers should now be able to make and receive calls. We continue to actively monitor the situation with our carrier partner to ensure complete recovery. We will provide another update in 30 minutes or as soon as more information becomes available.

We have begun to see recovery from this incident, and customers should now be able to make and receive calls. We are actively monitoring the situation with our carrier partner to ensure complete recovery. We will provide another update in 30 minutes or as soon as more information becomes available.

We have identified the issue where users are not able to make or place a call. Some calls can be made, but connect with no audio. We will provide another update in 30 minutes or as soon as more information becomes available.

We are currently investigating an issue where some users may not be able to make or receive calls.

The routing calls in France are now back to normal. This incident has been resolved.

We continue to observe improvements in call traffic. We’re monitoring the situation and will update one full resolution of the issue is confirmed.

We’ve observed some recovery in call traffic. While awaiting confirmation of resolution from our partner, we’re keeping the issue open. Once we receive their update, we’ll promptly amend our status page accordingly.

We’re currently in the process of investigating issues related to routing calls in France. Some inbound calls might experience increased latency during connection. We’ll be updating this status page to keep you informed of our progress towards resolution.

One of our carriers is experiencing issues with routing calls in France. Our team is working closely with this provider to fix the situation. We will be updating this status page to keep you informed of the resolution progress.

This incident has been resolved. We have confirmed that call activities are being created into Pipedrive again.

We have re-enabled the impacted Pipedrive integrations from our end and are now monitoring the logs.

We have identified Pipedrive integrations that got deactivated yesterday - March 18. We are currently working on correcting the status on the impacted Pipedrive integrations. We will share further details as soon as possible.