Is Affinity Down Right Now? Discover if there is an ongoing service outage.

We are currently experiencing data delays affecting Affinity Analytics. We are currently processing the backlog and we will provide an update in 3 hours.

Some dashboards in affinity analytics are showing no data. We expect looker dashboards to be back in service within 40 minutes

This incident has been resolved.

We are continuing to process backlogged jobs. Affected customers are advised to manually turn the Notetaker ON for specific meetings, using the meetings panel in affinity web app.

We are continuing to process the backlog of scheduled workers. Expected time for processing the complete backlog is 3 days. Affected customers are advised to manually turn the Notetaker ON for specific meetings, using the meetings panel in affinity web app.

Our team has identified the issue, and a fix for new meetings has been rolled out. All the new meetings created will have Affinity NoteTaker scheduled if the "Automatically join" option is enabled. We continue to work through the backlog of scheduled NoteTakers. Affected customers are still advised to manually turn the Notetaker ON for specific meetings, using the meetings panel in affinity web app.

We are currently investigating an issue where the Affinity Notetaker is not joining scheduled meetings, even when the "Automatically join all meetings" option is enabled. As a workaround, users are advised to manually turn the Notetaker ON for specific meetings. We will provide further updates within the hour.

We are currently investigating an issue where the Affinity Notetaker is not joining scheduled meetings, even when the "Automatically join all meetings" option is enabled. We will provide an update within the next hour.

We will be undergoing systems maintenance at this time. The application will not be available up to 3 hours during the maintenance.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

The backlog has been fully processed at this time.

We are currently experiencing data delays in Affinity Analytics, affecting interaction data for a subset of customers. The issue has been identified and a fix has been implemented. We are actively processing the backlog and expect full data availability to be restored within the next 10 hours. Impacted customers may begin to see data updates sooner as processing progresses.

This incident has been resolved.

We are currently experiencing data delays affecting Affinity Analytics. We have identified the issue a fix has been implemented. We are currently processing the backlog and expect full service functionality within 3 hours.

We are currently experiencing data delays affecting Affinity Analytics. We have identified the issue a fix has been implemented. We are currently processing the backlog and expect full service functionality within 3 hours.

This incident has been resolved.

We continue to process through the backlog to reduce delays and are actively monitoring.

Microsoft Office 365 users may be experiencing delays in syncing email and calendar activity into Affinity. Our team is actively investigating the issue, affected customers may see delays of up to 2 hours.

Microsoft Office 365 users may be experiencing delays in syncing email and calendar activity into Affinity. Our team is actively investigating the issue, affected customers may see delays of up to 2 hours.

Starting around 2:00 AM PDT on Monday, April 7, we began experiencing intermittent failures with the AI Notetaker, impacting a subset of users on Google Meet. For those affected, the meeting bot was unable to join or record meetings. The issue was identified and fully resolved by 11:15 AM PDT the same day. We apologize for the disruption and appreciate your patience.

Starting around 2:00 AM PDT on Monday, April 7, we began experiencing intermittent failures with the AI Notetaker, impacting a subset of users on Google Meet. For those affected, the meeting bot was unable to join or record meetings.The issue was identified and fully resolved by 11:15 AM PDT the same day.We apologize for the disruption and appreciate your patience.

This incident has been resolved.

We are currently experiencing data delays in Affinity Analytics affecting a subset of customers, those affected will see data as of 7:00PM PT Friday March 28th. We have identified the issue a fix has been implemented. We are currently processing the backlog and expect full service functionality within 3 hours.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

We are currently experiencing data delays affecting Affinity Analytics starting around 3:38AM PT. We have identified the issue a fix has been implemented. We are currently processing the backlog and expect full service functionality within 4 hours.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

We are currently experiencing data delays affecting Affinity Analytics starting around 3:38AM PT.We have identified the issue a fix has been implemented. We are currently processing the backlog and expect full service functionality within 4 hours.

This incident has been resolved.

We are currently experiencing data delays affecting Affinity Analytics starting around 5:39AM PT. We have identified the issue a fix has been implemented. We are currently processing the backlog and expect full service functionality within 2 hours.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Some users may be experiencing an elevated error rate. Our team is actively working to resolve the issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are aware of an ongoing issue relating to accessing list entries which is currently affecting Affinity mobile and extensions users. Our team is engaged and actively working to resolve the issue. We will provide an update as soon as possible.

Between 9:13 and 9:33 PST, some users may have experienced higher latency and an increased error rate across Affinity. Our team has identified the issue and has since implemented a fix.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently experiencing a service disruption with Affinity for Outlook. Our team is engaged and actively working to resolve the issue. We will provide an update as soon as possible.

This incident has been resolved.

At this time Affinity is experiencing intermittent performance issues that may be impacting your experience. Our team is engaged and actively working to resolve the issue.

The issue has been resolved. Customers currently using iOS mobile app version 5.9.1 will need to upgrade to version 5.10.0. We sincerely apologize for any inconvenience this may have caused.

We have identified the issue and are actively working on implementing a fix. For iOS app users currently on version 5.9.1, we suggest using the desktop version of Affinity until the new version is available in the App Store. We sincerely apologize for any inconvenience this may have caused.

Some users of the iOS mobile app version 5.9.1 may be experiencing issues with logging in and using the service. Our team is actively working to resolve this, and we will provide an update as soon as possible.

This incident has been resolved.

Microsoft's Exchange Online services have been restored. We are now addressing the backlog, which we estimate will take a few hours to process. Our engineering team is closely monitoring the progress. Thank you for your patience and understanding. We will share another update either when the issue is fully resolved or within the next 12 hours.

Affinity customers who use Microsoft Office 365 may experience delays in syncing email and calendar activity into Affinity as a result of an ongoing service disruption with Microsoft's Exchange Online services. Microsoft customers can find more information about the disruption within their Microsoft admin center.

This incident has been resolved.

Affinity customers who use Microsoft Office 365 may experience delays in syncing email and calendar activity into Affinity as a result of an ongoing service disruption with Microsoft's Exchange Online services. Microsoft customers can find more information about the disruption within their Microsoft admin center.

This incident has been resolved.

We have identified the issue and implemented a fix. The backlog has now been processed, and we are continuing to closely monitor the situation

We are currently experiencing data delays of over 20 hours, affecting Team Activity reports in Affinity Analytics. Our team is actively working to identify and resolve the issue

This incident has been resolved.

As we continue to work with our service provider to verify the resolution of the issue and ensure continuous stability, at this point we believe that all functionality is restored. We will continue to monitor the systems for stability and functionality over the next few days. Thank you for your patience.

We continue to work with our service provider to fully resolve the issue. Partial service has been restored with the syncing of Affinity to Mailchimp audience lists now functioning as expected, but we are still experiencing processing delays with syncing Mailchimp campaign activity data back to Affinity

We have identified the issue to be with one of our service providers. We are actively working with them to resolve the issue.

We are continuing to investigate processing delays with our MailChimp integrations.

Our Mailchimp integration for pulling Campaign Activities into Affinity is experiencing processing delays.

This incident has been resolved.

We've identified the root cause, mitigated it and are now monitoring the results.

We are currently investigating an issue logging into the application.

At this time, we have fully processed the MS Graph calendar processing backlog, and the incident has been resolved.

A fix has been implemented, and we are currently working on processing the backlog, which will take several hours. Users affected by this delay may experience the following: - Recent meetings might not show up in the profile and activity timeline. - Notetaker might not be joining recently created meetings. Thank you for your understanding and patience. We will provide an update once the issue is resolved or within the next 12 hours.

We are currently investigating an ongoing issue with MS Graph calendar processing. The issue is also affecting Notetaker which is not able to join recently created meetings. Our team is engaged and actively working to resolve the issue. We will provide an update as soon as possible.

This incident has been resolved.

We are currently experiencing service disruption across all of our services. Our team is engaged and actively working to resolve the issue. We will provide an update as soon as possible.

We have processed all backlog and the issue is fully resolved.

We have implemented a fix and are currently working on processing the backlog.

Some customers may be experiencing delays receiving meeting notes transcribed by the Affinity Notetaker. Our team is actively investigating and working towards a resolution.

This incident has been resolved

A fix has been implemented and the functionality has been restored. We are currently monitoring for the results.

We are currently tracking an active incident with Affinity Notetaker not being able to automatically join new meetings. Our team is actively working to resolve the issue. In the meantime, affected customers can temporarily add notetakers manually using the Meetings Panel in Web CRM. We will provide an update as soon as possible. Thank you for your patience.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Some users may be experiencing data delays upwards of 5 hours when using Affinity Analytics. Our team is actively working to resolve the issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently experiencing a service disruption with Affinity. Our team is engaged and actively working to resolve the issue. We will provide an update as soon as possible.

This incident has been resolved.

A fix has been implemented and we are monitoring the results. We expect the backlog to clear within next 2 hours

We have implemented the fix and are still processing the backlog of webhooks. Some customers are experiencing delays of up to 3 hours at this time.

We've identified a delay in sending webhooks from Affinity. Webhooks are delayed by as much as 3.5 hours in some cases. This delay also affects integrations that are powered by Affinity webhooks. We are currently working on resolving this issue.

This incident has been resolved.

We are still in the process of working through our backlog, impacted customers may experience delayed data upwards of 24 hours.

Some users may be experiencing data delays with Affinity Analytics. Our team has identified and mitigated the issue and is actively working on processing the backlog.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently experiencing a service disruption with our login service. Our team is engaged and actively working to resolve the issue. We will provide an update as soon as possible.

This incident has been resolved

The majority of Affinity Analytics refreshes are now up to date. We are still noticing a slight delay for Team Activity for some customers which we expect to be resolved soon.

We have mitigated the issues impacting Affinity Analytics. We are still experiencing delays with data refreshes which we expect to be resolved within the next 8 hours.

We currently experiencing a service disruption related to Affinity Analytics. Our team is engaged and actively working on a resolution.

Some customers may be experiencing delays up to 6 hours. We will continue to closely monitor the situation.

Our team has identified the issue and a fix has been implemented.

We are currently experiencing refresh delays with Affinity Analytics.

This incident has been resolved.

A fix has been implemented and we are closely monitoring the issue.

Some users may be experiencing trouble with Affinity API. Our team is engaged and actively working to resolve the issue. We will provide an update as soon as possible.

This incident has been resolved.

We are grateful for your understanding and patience. Our team is working diligently to finalize some remaining tasks and customers can anticipate the appearance of missing email threads within the next few hours.

We are still working through email processing delay which may take up to 30 hours to clear for some users. Users affected by this delay may experience the following: - Viewing new email threads in the profile and activity timeline - Receiving alerts regarding dropped emails Thank you for your understanding and patience. We will provide an update once the issue is resolved.

Our team has applied a solution to address the ongoing issue with our email processing pipeline. As a result, we are expecting a delay in the processing of emails which may take up to 48 hours to clear for some users. Users affected by this delay may experience the following: - Viewing new email threads in the profile and activity timeline - Receiving alerts regarding dropped emails Thank you for your understanding and patience. We will provide an update once the issue is resolved.

Any issues users may have experienced sending emails has been resolved. Our team is continuing to work on a resolution regarding the email processing pipeline.

Some users may be experiencing trouble with sending emails via the Affinity platform. Our team has identified the issue and are actively working on a resolution.

We have identified the issue to be with our email processing pipeline and are working on a resolution.

We are continuing to investigate an issue.

We are currently investigating an issue with our email processing pipeline that may result in email data availability delays in the app and API.

This incident has been resolved.

Some users may be experiencing trouble with Webhook processing. Our team is aware and actively working to resolve the issue. We will provide an update as soon as possible.

The issue has been identified and resolved. We apologize for any inconvenience this may have caused.

We are currently experiencing service disruption across all of our services. Our team is engaged and actively working to resolve the issue. We will provide an update as soon as possible.

This incident has been resolved.

The issue stabilized over the weekend and has now been resolved for all customers. We are continuing to work with an upstream provider to identify the root cause, and will also be continuing to monitor Affinity Analytics for availability, reliability and performance.

The issue stabilized over the weekend and has now been resolved for all customers. We are continuing to work with an upstream provider to identify the root cause, and will also be continuing to monitor Affinity Analytics for availability, reliability and performance.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are aware of an issue where some Affinity Analytics reports or dashboards may display outdated data or older versions of lists. We are working with an upstream provider to identify the root cause of the issue.

This incident has been resolved.

A fix has been identified and we are monitoring the results.

We have identified the issue and are actively working with our vendor on a resolution.

This incident has been resolved

We have identified the issue and actively working with the vendor on the resolution. Meanwhile, if you need to reach us, please email to support@affinity.co

Our Support Live Chat is currently unavailable. We are aware and currently working with the vendor on a resolution. Good news, everything else is fully functional but if you'd like to reach us, you may still do so via Email.

This incident has been now resolved.

A fix has been implemented and is currently rolling out to all customers. We expect the issue to be fully resolved in the next 2 hours.

We are aware of an issue where some Affinity Analytics reports or dashboards may display incorrect data on Opportunities. We have identified the root cause of the issue and working on the fix. Please reach out to our support team for help with affected reports.

This incident has been resolved.

We are aware of an issue where some Affinity Analytics reports or dashboards may display incomplete or incorrect data. We have identified the root cause of the issue and have implemented a fix. We are currently working on reprocessing the affected data and expect the issue to be resolved within the next 3 hours.

This incident has been resolved.

We are continuing to work on a fix for this issue.

Some users may experience delays when running Affinity Analytics reports or dashboards.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are currently experiencing service disruption across all of our services. Our team is engaged and actively working to resolve the issue. We will provide an update as soon as possible.

This incident has been resolved.

We are currently experiencing a service disruption with Affinity External API. Our team is engaged and actively working to resolve the issue. We will provide an update as soon as possible.

This incident has been resolved.

We are continuing processing the backlog. Next update will be provided as soon as the issue is resolved or in 4 hours.

We are continuing processing the backlog. Next update will be provided as soon as the issue is resolved or in 8 hours.

We are continuing processing the backlog. Next update will be provided as soon as the issue is resolved or in 15 hours.

A fix has been implemented and we are currently working on processing the backlog. Next update will be provided as soon as the issue is resolved or in 4 hours.

We have identified a processing issue in the platform where new or updated meetings in Office 365 are not being synced to Affinity. We have identified the root cause and will be applying a fix today to enable processing of the backlog of meetings that have not yet been synced.

This incident has been resolved.

We are currently experiencing increased latency for email and calendar event processing, and have increased our processing capacity to be able to process the backlog as quickly as possible.

Some Affinity users may have experienced issues sending emails through our platform. This issue has since been resolved.

We are currently investigating errors related to Email Sending in our CRM. The issue is specific to customers with Google Email accounts.

Affinity users may have experienced login issues between 2:59 PM and 3:20 PM PST. The issue has since been identified and resolved.

Affinity users may have experienced increased latency and/or service unavailability between 12:02AM - 2:44AM PST. The issue has since been identified and resolved.

This incident has been resolved.

Event interactions backlog has been cleared. We are continuing on processing the email interactions backlog. Next update will be provided as soon as the issue is resolved or within next 24h.

Some users may experience delays with recent email and event interactions appearing in the Affinity Analytics dashboards. The issue has been identified and we are currently working on processing the backlog. Next update will be provided as soon as the issue is resolved or within next 24h.

Affinity experienced a 4 minute service disruption from 3:22am-3:36am PST. During this time users would have experienced Affinity in a "read-only" which may have prevented some customers from making updates.

This incident has been resolved.

We've identified an issue that affects all customers in which enrichment value population for organizations is lagging behind. This is most noticeable when importing new data, and subsequently not seeing expected enrichment data filled in. Additionally, brand new instances of Affinity will see very little enrichment coverage for organizations in their instance.

This incident has been resolved.

The issue has been identified and mitigated, we are currently working on processing backlog

A fix has been implemented and we are monitoring the results.

We are currently experiencing a delay in processing email and meeting interactions. Some customers may see a lag in emails or meetings showing up in Affinity or in Affinity Analytics. We currently working on processing the backlog.