Historical record of incidents for Affinity
Apr 26, 2025
Systems Maintenance
Last updateWe will be undergoing systems maintenance at this time. The application will not be available up to 3 hours during the maintenance.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 2025
Affinity Analytics Data refresh delays
Last updateWe are currently experiencing data delays affecting Affinity Analytics. We have identified the issue a fix has been implemented. We are currently processing the backlog and expect full service functionality within 3 hours.
Apr 10, 2025
Microsoft Processing Delays
Last updateMicrosoft Office 365 users may be experiencing delays in syncing email and calendar activity into Affinity. Our team is actively investigating the issue, affected customers may see delays of up to 2 hours.
Apr 7, 2025
Intermittent failures with AI Notetaker
Last updateStarting around 2:00 AM PDT on Monday, April 7, we began experiencing intermittent failures with the AI Notetaker, impacting a subset of users on Google Meet. For those affected, the meeting bot was unable to join or record meetings.The issue was identified and fully resolved by 11:15 AM PDT the same day.We apologize for the disruption and appreciate your patience.
Mar 28, 2025
Affinity Analytics data refresh delays
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
We are currently experiencing data delays affecting Affinity Analytics starting around 3:38AM PT.We have identified the issue a fix has been implemented. We are currently processing the backlog and expect full service functionality within 4 hours.