Historical record of incidents for 37signals
Report: "Launchpad is down"
Last updateLaunchpad is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
Launchpad is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "Highrise is down"
Last updateHighrise is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
Highrise is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "Highrise is down"
Last updateHighrise is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
Highrise is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "Basecamp Classic is down"
Last updateBasecamp Classic is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
Basecamp Classic is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "Basecamp Classic is down"
Last updateBasecamp Classic is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
Basecamp Classic is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "Basecamp Classic is down"
Last updateBasecamp Classic is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
Basecamp Classic is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "BCX Maintenance"
Last updateWe will be undergoing scheduled maintenance during this time.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Report: "BCX Cache Maintenance"
Last updateWe will be undergoing scheduled maintenance during this time.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Report: "BCX Database Maintenance"
Last updateWe will be undergoing scheduled maintenance during this time.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Report: "Basecamp 4 Database Maintenance"
Last updateWe're performing some routine database maintenance on Basecamp 4 that will make it inaccessible for roughly 2 minutes.Please bear with us while we make sure Basecamp 4 continues to run smoothly.Thanks!
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Report: "HEY Database Maintenance"
Last updateWe're performing some routine database maintenance on HEY that will make it inaccessible for a roughly 3 minute period.Please bear with us while we make sure HEY continues to run smoothly.Thanks!
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Report: "Launchpad is down"
Last updateLaunchpad is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
Launchpad is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "Launchpad is down"
Last updateLaunchpad is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "Basecamp Classic is down"
Last updateBasecamp Classic is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
Basecamp Classic is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "Launchpad is down"
Last updateLaunchpad is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
Launchpad is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "Launchpad is down"
Last updateLaunchpad is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
Launchpad is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "Launchpad is down"
Last updateLaunchpad is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
Launchpad is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "Basecamp 4 is down"
Last updateBasecamp 4 is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
Basecamp 4 is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "Basecamp 4 is down"
Last updateHighrise is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
Basecamp 4 is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "Inbound emails are delayed"
Last updateWe've resolved the issue with inbound emails being delayed. We'll continue to monitor this closely. So sorry for the interruption today, folks.
We have identified an issue and made a change. The issue with inbound emails is improving, but we're still monitoring the situation. Stay tuned for more updates.
We're still investigating the trouble with inbound emails. Stay tuned for updates.
HEY is having some trouble with inbound emails being delayed. We're looking into the root cause and will keep you posted here. We're so sorry for the interruption, everyone.
Report: "Basecamp 2 is currently down."
Last updateBasecamp 2 is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
Basecamp 2 is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "Basecamp 4 is down"
Last updateBasecamp 4 is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
Basecamp 4 is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "Basecamp 4 is down"
Last updateBasecamp 4 is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
Basecamp 4 is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "Highrise is down"
Last updateHighrise is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
Highrise is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "Highrise is having some trouble"
Last updateWe've remediated the issue and Highrise is working well now. We will continue to look into the root cause. Sorry for the problems today!
Highrise is still having some trouble. Searching/jumping to contacts is causing errors. We're continuing to investigate and very sorry for the trouble today.
Highrise is having trouble loading contacts, tasks and some other pages. We're continuing to investigate the root cause. We're so sorry for this trouble!
Highrise is having trouble loading some pages. We're still investigating the root cause.
Highrise is having some trouble. We're currently investigating and very sorry for this trouble.
Report: "Basecamp Classic is down"
Last updateBasecamp Classic is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
Basecamp Classic is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "Basecamp 4 is down"
Last updateBasecamp 4 is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
Basecamp 4 is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "Basecamp 2 is currently down."
Last updateBasecamp 2 is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
Basecamp 2 is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "Basecamp 2 is currently down."
Last updateBasecamp 2 is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
Basecamp 2 is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "HEY is having some trouble."
Last updateHEY's back up and running. We're keeping a close eye on things. Sorry again for the interruption.
We've discovered the root cause and are actively working on a fix. HEY should be back up. Thanks for bearing with us, folks.
We're looking into the root cause and will keep you posted here. We're so sorry for the interruption, everyone.
Report: "HEY has delays receiving email"
Last updateHEY email delivery is back! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
HEY may be experiencing delays receiving email . We're investigating the root cause and will provide updates as soon as we can. Sorry for the interruption, everyone.
Report: "Basecamp 4 is down"
Last updateBasecamp 4 is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
Basecamp 4 is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "HEY has delays receiving email"
Last updateHEY email delivery is back! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
HEY may be experiencing delays receiving email . We're investigating the root cause and will provide updates as soon as we can. Sorry for the interruption, everyone.
Report: "Basecamp 4 is down"
Last updateBasecamp 4 is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
Basecamp 4 is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "HEY is down"
Last updateHEY is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
HEY is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "Basecamp Classic is down"
Last updateBasecamp Classic is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
Basecamp Classic is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "HEY is down"
Last updateHEY is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
HEY is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "HEY has delays receiving email"
Last updateHEY email delivery is back! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
HEY may be experiencing delays receiving email . We're investigating the root cause and will provide updates as soon as we can. Sorry for the interruption, everyone.
Report: "HEY has delays receiving email"
Last updateHEY email delivery is back! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
HEY may be experiencing delays receiving email . We're investigating the root cause and will provide updates as soon as we can. Sorry for the interruption, everyone.
Report: "Basecamp 4 is down"
Last updateBasecamp 4 is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
Basecamp 4 is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "Basecamp Classic is down"
Last updateBasecamp Classic is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
Basecamp Classic is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "Basecamp Classic is down"
Last updateBasecamp Classic is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
Basecamp Classic is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "Basecamp Classic is down"
Last updateBasecamp Classic is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
Basecamp Classic is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "Basecamp Classic is down"
Last updateBasecamp Classic is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
Basecamp Classic is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "Basecamp Classic is down"
Last updateBasecamp Classic is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
Basecamp Classic is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "Basecamp Classic is down"
Last updateBasecamp Classic is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
Basecamp Classic is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "Highrise is down"
Last updateHighrise is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
Highrise is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "HEY has delays receiving email"
Last updateHEY email delivery is back! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
HEY may be experiencing delays receiving email . We're investigating the root cause and will provide updates as soon as we can. Sorry for the interruption, everyone.
Report: "HEY Email Delays"
Last updateHEY is fully back and up and running. So sorry for the interruption, all.
A fix has been implemented and we're monitoring things.
HEY inbound email is still processing, but we hope to be fully back up very soon.
We're still investigating the delay with emails. Stay tuned for updates.
HEY Email still has some delays; we're working on fixing things and will keep you posted here.
HEY Email is currently experiencing delays right now. We're looking into the issue and will keep updating.
Report: "HEY is down"
Last updateHEY is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
HEY is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "HEY is down"
Last updateHEY is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
HEY is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "HEY is down"
Last updateHEY is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
HEY is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "Basecamp 4 user preferences are having trouble."
Last updateThis incident has been resolved.
Basecamp 4 user preferences have been fixed. We will continue to monitor these closely. Sorry for the trouble, and thanks again for your patience.
We are continuing to work on a fix for this issue. Thanks so much for your patience.
We've discovered the root cause and are actively working on a fix. No ETA yet, but we're on the case. Stay tuned. Thanks for bearing with us, folks.
We're currently looking into some issues with user preferences (things like avatar, themes, etc.) in Basecamp 4. So sorry for the trouble.
Report: "Basecamp Classic is down"
Last updateBasecamp Classic is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
Basecamp Classic is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "All 37signals apps are having trouble"
Last updateThis incident has been resolved.
All apps and logging in are working now. We're actively monitoring any issues. Sorry for the trouble today, folks!
Most app features should be working, but logging into accounts is still experiencing problems. We're very sorry for the trouble today.
Our apps are having issues due to a DDoS attack. This is affecting logging into our apps and other features. Our team is currently working on a fix. We're very sorry for this trouble!
Report: "HEY has delays receiving email"
Last updateHighrise is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
HEY may be experiencing delays receiving email . We're investigating the root cause and will provide updates as soon as we can. Sorry for the interruption, everyone.
Report: "Launchpad is down"
Last updateLaunchpad is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
Launchpad is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.
Report: "Basecamp 4 is down"
Last updateHEY email delivery is back! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.
Basecamp 4 is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.