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Last checked from 37signals's official status page

Historical record of incidents for 37signals

Report: "Launchpad is down"

Last update
resolved

Launchpad is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

Launchpad is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "Highrise is down"

Last update
resolved

Highrise is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

Highrise is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "Highrise is down"

Last update
Resolved

Highrise is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

Investigating

Highrise is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "Basecamp Classic is down"

Last update
resolved

Basecamp Classic is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

Basecamp Classic is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "Basecamp Classic is down"

Last update
resolved

Basecamp Classic is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

Basecamp Classic is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "Basecamp Classic is down"

Last update
Resolved

Basecamp Classic is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

Investigating

Basecamp Classic is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "BCX Maintenance"

Last update
Scheduled

We will be undergoing scheduled maintenance during this time.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Report: "BCX Cache Maintenance"

Last update
Scheduled

We will be undergoing scheduled maintenance during this time.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Report: "BCX Database Maintenance"

Last update
Scheduled

We will be undergoing scheduled maintenance during this time.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Report: "Basecamp 4 Database Maintenance"

Last update
Scheduled

We're performing some routine database maintenance on Basecamp 4 that will make it inaccessible for roughly 2 minutes.Please bear with us while we make sure Basecamp 4 continues to run smoothly.Thanks!

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Report: "HEY Database Maintenance"

Last update
Scheduled

We're performing some routine database maintenance on HEY that will make it inaccessible for a roughly 3 minute period.Please bear with us while we make sure HEY continues to run smoothly.Thanks!

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Report: "Launchpad is down"

Last update
resolved

Launchpad is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

Launchpad is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "Launchpad is down"

Last update
Investigating

Launchpad is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "Basecamp Classic is down"

Last update
resolved

Basecamp Classic is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

Basecamp Classic is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "Launchpad is down"

Last update
resolved

Launchpad is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

Launchpad is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "Launchpad is down"

Last update
resolved

Launchpad is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

Launchpad is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "Launchpad is down"

Last update
resolved

Launchpad is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

Launchpad is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "Basecamp 4 is down"

Last update
resolved

Basecamp 4 is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

Basecamp 4 is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "Basecamp 4 is down"

Last update
resolved

Highrise is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

Basecamp 4 is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "Inbound emails are delayed"

Last update
resolved

We've resolved the issue with inbound emails being delayed. We'll continue to monitor this closely. So sorry for the interruption today, folks.

identified

We have identified an issue and made a change. The issue with inbound emails is improving, but we're still monitoring the situation. Stay tuned for more updates.

investigating

We're still investigating the trouble with inbound emails. Stay tuned for updates.

investigating

HEY is having some trouble with inbound emails being delayed. We're looking into the root cause and will keep you posted here. We're so sorry for the interruption, everyone.

Report: "Basecamp 2 is currently down."

Last update
resolved

Basecamp 2 is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

Basecamp 2 is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "Basecamp 4 is down"

Last update
resolved

Basecamp 4 is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

Basecamp 4 is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "Basecamp 4 is down"

Last update
resolved

Basecamp 4 is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

Basecamp 4 is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "Highrise is down"

Last update
resolved

Highrise is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

Highrise is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "Highrise is having some trouble"

Last update
resolved

We've remediated the issue and Highrise is working well now. We will continue to look into the root cause. Sorry for the problems today!

investigating

Highrise is still having some trouble. Searching/jumping to contacts is causing errors. We're continuing to investigate and very sorry for the trouble today.

investigating

Highrise is having trouble loading contacts, tasks and some other pages. We're continuing to investigate the root cause. We're so sorry for this trouble!

investigating

Highrise is having trouble loading some pages. We're still investigating the root cause.

investigating

Highrise is having some trouble. We're currently investigating and very sorry for this trouble.

Report: "Basecamp Classic is down"

Last update
resolved

Basecamp Classic is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

Basecamp Classic is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "Basecamp 4 is down"

Last update
resolved

Basecamp 4 is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

Basecamp 4 is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "Basecamp 2 is currently down."

Last update
resolved

Basecamp 2 is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

Basecamp 2 is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "Basecamp 2 is currently down."

Last update
resolved

Basecamp 2 is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

Basecamp 2 is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "HEY is having some trouble."

Last update
resolved

HEY's back up and running. We're keeping a close eye on things. Sorry again for the interruption.

monitoring

We've discovered the root cause and are actively working on a fix. HEY should be back up. Thanks for bearing with us, folks.

investigating

We're looking into the root cause and will keep you posted here. We're so sorry for the interruption, everyone.

Report: "HEY has delays receiving email"

Last update
resolved

HEY email delivery is back! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

HEY may be experiencing delays receiving email . We're investigating the root cause and will provide updates as soon as we can. Sorry for the interruption, everyone.

Report: "Basecamp 4 is down"

Last update
resolved

Basecamp 4 is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

Basecamp 4 is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "HEY has delays receiving email"

Last update
resolved

HEY email delivery is back! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

HEY may be experiencing delays receiving email . We're investigating the root cause and will provide updates as soon as we can. Sorry for the interruption, everyone.

Report: "Basecamp 4 is down"

Last update
resolved

Basecamp 4 is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

Basecamp 4 is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "HEY is down"

Last update
resolved

HEY is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

HEY is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "Basecamp Classic is down"

Last update
resolved

Basecamp Classic is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

Basecamp Classic is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "HEY is down"

Last update
resolved

HEY is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

HEY is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "HEY has delays receiving email"

Last update
resolved

HEY email delivery is back! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

HEY may be experiencing delays receiving email . We're investigating the root cause and will provide updates as soon as we can. Sorry for the interruption, everyone.

Report: "HEY has delays receiving email"

Last update
resolved

HEY email delivery is back! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

HEY may be experiencing delays receiving email . We're investigating the root cause and will provide updates as soon as we can. Sorry for the interruption, everyone.

Report: "Basecamp 4 is down"

Last update
resolved

Basecamp 4 is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

Basecamp 4 is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "Basecamp Classic is down"

Last update
resolved

Basecamp Classic is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

Basecamp Classic is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "Basecamp Classic is down"

Last update
resolved

Basecamp Classic is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

Basecamp Classic is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "Basecamp Classic is down"

Last update
resolved

Basecamp Classic is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

Basecamp Classic is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "Basecamp Classic is down"

Last update
resolved

Basecamp Classic is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

Basecamp Classic is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "Basecamp Classic is down"

Last update
resolved

Basecamp Classic is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

Basecamp Classic is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "Basecamp Classic is down"

Last update
resolved

Basecamp Classic is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

Basecamp Classic is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "Highrise is down"

Last update
resolved

Highrise is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

Highrise is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "HEY has delays receiving email"

Last update
resolved

HEY email delivery is back! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

HEY may be experiencing delays receiving email . We're investigating the root cause and will provide updates as soon as we can. Sorry for the interruption, everyone.

Report: "HEY Email Delays"

Last update
resolved

HEY is fully back and up and running. So sorry for the interruption, all.

monitoring

A fix has been implemented and we're monitoring things.

investigating

HEY inbound email is still processing, but we hope to be fully back up very soon.

investigating

We're still investigating the delay with emails. Stay tuned for updates.

investigating

HEY Email still has some delays; we're working on fixing things and will keep you posted here.

investigating

HEY Email is currently experiencing delays right now. We're looking into the issue and will keep updating.

Report: "HEY is down"

Last update
resolved

HEY is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

HEY is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "HEY is down"

Last update
resolved

HEY is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

HEY is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "HEY is down"

Last update
resolved

HEY is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

HEY is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "Basecamp 4 user preferences are having trouble."

Last update
resolved

This incident has been resolved.

monitoring

Basecamp 4 user preferences have been fixed. We will continue to monitor these closely. Sorry for the trouble, and thanks again for your patience.

identified

We are continuing to work on a fix for this issue. Thanks so much for your patience.

identified

We've discovered the root cause and are actively working on a fix. No ETA yet, but we're on the case. Stay tuned. Thanks for bearing with us, folks.

investigating

We're currently looking into some issues with user preferences (things like avatar, themes, etc.) in Basecamp 4. So sorry for the trouble.

Report: "Basecamp Classic is down"

Last update
resolved

Basecamp Classic is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

Basecamp Classic is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "All 37signals apps are having trouble"

Last update
resolved

This incident has been resolved.

monitoring

All apps and logging in are working now. We're actively monitoring any issues. Sorry for the trouble today, folks!

identified

Most app features should be working, but logging into accounts is still experiencing problems. We're very sorry for the trouble today.

identified

Our apps are having issues due to a DDoS attack. This is affecting logging into our apps and other features. Our team is currently working on a fix. We're very sorry for this trouble!

Report: "HEY has delays receiving email"

Last update
resolved

Highrise is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

HEY may be experiencing delays receiving email . We're investigating the root cause and will provide updates as soon as we can. Sorry for the interruption, everyone.

Report: "Launchpad is down"

Last update
resolved

Launchpad is back up! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

Launchpad is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

Report: "Basecamp 4 is down"

Last update
resolved

HEY email delivery is back! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

investigating

Basecamp 4 is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.